Campground Reviews

Oct 01, 2026
Excellent, except the swimming pool was closed for the season. The staff were very friendly and helpful. The grounds and showers were very clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for taking the time to leave us some feedback! We appreciate you! We're sorry the pool was closed, but trust me, it is freezing at this point. Happy to hear our staff could help provide a great and clean stay with us!! We hope to see you again in the future!
Sep 30, 2026
Sep 30, 2026
Sep 30, 2026
A little train noise but the campground was beautiful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind review, and for the compliments on our park! We hope to see you again in the future!
Sep 30, 2026
People were nice and accommodating when we asked to be moved due to an uneven site we were originally assigned to. The park was dirty in that the roads could use more gravel.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to leave us this feedback, and we will pass it along to our staff! We're very happy to hear that we were able to accommodate that move for you, and our staff could make an impression! We are very lucky for the staff we have.
Sep 29, 2026
Sep 29, 2026
Friendly staff, clean grounds and magical breeze through the pine trees. Everybody was friendly helpful. Everything was very clearly spelled out. Mount Shasta KOA was our best trip this year!

CAMPGROUND RESPONSE / COMMENTS:

Thank you ! We love to hear it. Can't wait to have you here with us again :)
Sep 29, 2026
The problem is the laundry closed at four o'clock in the afternoon on sunday and closes at five o'clock every other day of the week. This means for us, and any other overnight guest, the laundry is basically unavailable. Because we and I expect others arrive late afternoon and leave fairly early the next morning. This is their ongoing policy.

CAMPGROUND RESPONSE / COMMENTS:

Yes, our laundry hours are while we are open. We cannot leave it open if we aren't here, as it is directly attached to our office door, and that's a risk we are not willing to take. We do apologize that it was inconvenient, however.
Sep 29, 2026
Staff was very friendly and helpful. Our rig was too long for the designated site so they quickly moved us to another site.

CAMPGROUND RESPONSE / COMMENTS:

We're happy to hear that our staff could help! Thank you for taking the time to leave us this feedback!
Sep 28, 2026
Sep 28, 2026
We had a patio site. It was perfect! I loved the yellow chairs with the yellow patio umbrella. Bring your bikes or, better yet, rent from the office. The main town is a beautiful, short ride. I want you to know the train is loud. It did not bother me, but my husband is a combat Veteran and he did struggle at night. I just want to make other Veterans aware. KOA personnel were wonderful. Great stay!

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you so much for your glowing review of our park. Our staff works hard to ensure you can enjoy all that Mt Shasta and our campground have to offer. The train can be a pain to be sure :/ we are sorry for any difficulty your husband sleeping because of it.
Sep 28, 2026
Great area, campground was very clean and had many amenities. Staff are friendly, bathrooms are clean and love they had a small store

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We love hearing that you enjoyed your stay with us! Hopefully we get to see you again in the future
Sep 27, 2026
Nice staff, but the campground gives. you the feel of bing half-finished, especially the landscaping. A good place to spend the night on a long haul trip North or South, but definitely not a destination campground.
Sep 27, 2026
Clean, Quite and freindly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much!
Sep 27, 2026
A fine KOA with good facilities and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We appreciate your feedback. Our staff will be stoked to hear that you enjoyed your stay with us, and we hope to see you again on the next one!
Sep 27, 2026
Reception was very, very friendly. And very helpful with my questions. In the perfect world, it would be wonderful to have paved campsites, and a grass dog run

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to leave us some kind feedback! And thank you for the recommendation as far as the grassy dog run! That's a great idea. We're glad to hear our staff could reach the mark on our guest service. They take it quite seriously.
Sep 26, 2026
Sep 26, 2026
Great stay at KOA. The staff were all very friendly and helpful. The owner has a great staff and his enthusiasm shows!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! Tim will be very happy to hear that he and our staff helped make a guests' stay great. We appreciate you for taking the time to leave us this great feedback, and we hope to see you again soon!
Sep 24, 2026
Sep 24, 2026
Decent campground, sites weren't maintained or cleaned between occupations
Sep 24, 2026
Sep 24, 2026
I stayed here coming and going and I was happy with the whole experience

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We're happy to hear that you enjoyed your stay with us!!
Sep 23, 2026
Sep 23, 2026
I had a great experience at Shasta KOA. I loved the location, the views and the small cabin was thoughtfully curated for guests. The staff, to a person, was wonderfully welcoming and friendly. I did give a 5 star review on Airbnb and I would have done so here as well, except one small bitter taste was that I left my glasses and they were unwilling to send them despite an offer to pay.

CAMPGROUND RESPONSE / COMMENTS:

We did inform you that you had to set up a pick up with UPS, and you decided against that option. We do not want to be held responsible if something happens. We still have your glasses if you change your mind. We are happy to hear you enjoyed your stay with us otherwise.
Sep 23, 2026
Nice clean, quiet and attractive place. Could see mt Shasta from the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to leave us some feedback! We're very happy to hear that you enjoyed your stay and got to see Mount Shasta!!
Sep 23, 2026
The people were nice and kind The view we had in Mount Shasta was excellent the cabin was clean and ready the campers in the campground was very polite and decent I wish the swimming pool would have been a heated but it wasn't but it was good

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much for taking the time to leave us some feedback! We're glad to hear that you enjoyed your stay with us. Our guest service team takes it quite seriously. Stoked to know you got to see Mount Shasta!! It's absolutely stunning
Sep 23, 2026
The campsite was easy to find, but the road into the campground was narrow. The campsite was gravel, with a gravel road entry which was okay for one night. Any more than that and it would have caused a lot of dust. It was an easy off the freeway and back onto the freeway for us.

CAMPGROUND RESPONSE / COMMENTS:

We can understand how the dust can be frustrating. It is volcanic ash, so it's hydrophobic; making it a little difficult to work around. We are actively exploring options however! Our entry is paved, although yes at one spot it is narrow due to the protected trees there.
Sep 22, 2026
This is my favorite KOA. I come back year after year and sometimes several times.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your continued patronage!! We appreciate you! We're super happy to hear that you enjoy your stay so much!
Sep 22, 2026
Enjoyed the beautiful surroundings and are planning is to return! Thank you

CAMPGROUND RESPONSE / COMMENTS:

We look forward to having you back again! Thank you for taking the time to leave us some feedback!
Sep 22, 2026
Sep 22, 2026
We were traveling to a wedding and Mt Shasta KOA was the perfect place to rest and split the drive. We’ve stayed here several times and never been disappointed. Easy check in and out. Clean camping cabins with all the needed amenities. Clean bathrooms and shower house. Thank you for a convenient and pleasant stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review! We'll see you again on the next visit!
Sep 22, 2026
Good stay. Pull through site. Good enclosed per area. A little dusty.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words!! We appreciate you staying with us! We love to hear that you enjoyed the dog park!
Sep 21, 2026
Check in girl was friendly and helpful as wellas the girl working later that day. Easy access. Site were dirt which made all items dusty at our campsite. Suggest gravel at least on roads. Dog friendly thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We're happy to hear our staff could make your experience with us pleasant! We understand the volcanic ash can be frustrating with its covering all of your belongings. We are working on re-graveling. Thank you for the feedback!!
Sep 21, 2026
My 3rd time staying here.

CAMPGROUND RESPONSE / COMMENTS:

We hope to see you for a fourth!!
Sep 21, 2026
The KOA was close to town and a short drive to Mt. Shasta which was fantastic . Sites were gravel, but level with some shade. The staff was friendly and the bathrooms were clean. A very nice place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind review!! We're happy to hear that you enjoyed your stay with us! Our location, and proximity to town is a huge blessing, so we love hearing that you got to enjoy it! We hope to see you again on a future stay!!
Sep 21, 2026
Beautiful area!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much!!
Sep 20, 2026
Sep 20, 2026
Sep 20, 2026
Campground was great! Staff was amazing, restrooms, showers, common areas were immaculate. I liked it so much I stayed an extra night!

CAMPGROUND RESPONSE / COMMENTS:

We love hearing this!! Thank you so much! We put a lot of work into our park, and we're happy to see the guests are enjoying it!
Sep 19, 2026
We stayed in basic cabin. It was clean. Comfortable Love the upgraded mattresses and mini frig!! The campground is clean. The staff very friendly.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate you taking the time to leave us some feedback! We're happy to hear you enjoyed your stay, and that it was clean and comfortable. We have been making tons of upgrades to the cabins, and we're happy to hear it's being noticed!
Sep 19, 2026
The people here are FANTASTIC the 2 girls at the desk you can tell they enjoy there Job. The grounds keeper always says Hi everyone here goes out of there way to please you and a meaningful smile to make you feel welcome ......... Other KOA's should learn from the 2 girls st the front desk.......

CAMPGROUND RESPONSE / COMMENTS:

Aww thank you!! We genuinely make it our goal to ensure everyone leaves with a great experience! We're so happy to hear that you enjoyed your stay with us!
Sep 19, 2026
We came it late. Everything was ready and seamless which allowed us to quickly start relaxing after a long days journey. We’ve stayed here multiple times and always have a pleasant experience.

CAMPGROUND RESPONSE / COMMENTS:

We love hearing that you had a great stay, and an easy check-in! Thank you for taking the time to leave us some feedback, and we look forward to seeing you again for another pleasant experience!
Sep 18, 2026
Sep 17, 2026
The staff is friendly and helpful. And the campground and all of the facilities are very well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!! Our staff will be happy to hear they helped provide a great stay with us! We work very hard to keep our park looking nice and guest read!!
Sep 17, 2026
We had a great time! Camp is very well maintained nice play area for the kids and the pool was clean. We stayed in cabin k7 and it was very clean. Linens were included in the main bedroom. Bathroom was clean. Ac worked great. there were 2 tvs to steam your favorite movies. 1 tv was in the main living area and 1 in the main bedroom. Close to a Ray's grocery, and the Black bear dinner was delicious.

CAMPGROUND RESPONSE / COMMENTS:

We're so happy to hear that! Thank you for taking the time to leave us some feedback! Super happy to hear that you enjoyed the cabin as well! We've put a ton of work into keeping them updated, along with the rest of the park!
Sep 17, 2026
Only downside to an otherwise beautiful and well kept campground is the variable water temperature in the showers. Not enough of a downside to prevent a future visit, but addressing that issue would get your facility a perfect ‘10’

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review! We appreciate your feedback, and are looking into the water temperature issue
Sep 16, 2026
Staff were ALL lovely helpful Clean beautiful location The trees all around and a backdrop of Mt Shasta! Quiet

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We appreciate you taking the time to leave us such a good review!! You were such a pleasure to have as a guest, and we greatly appreciate you!
Sep 16, 2026
Sites are clean, easy to get into, love the pet pen. It made staying easy!! Staff are fun and very helpful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your amazing review! We're glad you loved the pet pen! Our staff works very hard to ensure the park is clean, and our guests leave happy and have a great experience with us. We're super happy to hear that's paying off!
Sep 16, 2026
Our kozy kabin was konveniently located, klean, and a kore lifetime memory for the kiddos. I was able to kommune with the stars effortlessly. I truly appreciate the ease reservation. Check-in/out was a breeze. The kampground was full of well-kept amenities & features & fantastic wildlife to encounter, I wish we were able to stay for a few more days! Can't wait to come again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much!! We're very happy to hear you and the kiddos enjoyed your stay! We can't wait to have you back. Our staff really enjoyed you as a guest!
Sep 15, 2026
We have stayed here 2 times in the past and this time we were in for just an overnight stay. The staff were friendly and helpful. We used the laundry and those facilities were great as well. Our site, #32, was pretty level, 50A power was stable, water and sewer hookups were well maintained. The sight was slightly dusty, but over all, a great campground. We will stay here again in the future.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you so much for this amazing review! We're very happy to hear that our staff was friendly and helpful! We do understand the volcanic ash issue, it can be quite frustrating when it gets on everything. We are happy to have you again! We hope to see you on the next adventure!
Oct 23, 2026
Close to the I-5 easy stop when you are traveling!
- Kent Becker on Google
Oct 20, 2026
Close to City Part to the west where I teach, Mount Shasta Middle Earth Marshal Art, and drum on Sunday. The town of Mt. Shasta to the east, both a few minutes away. Perfect location, perfect price, perfect setting and friendly people. God bless. Thank you, again. "I'll be back."
- Mark Nolind on Google
Oct 14, 2026
We reserved here after some cold nights, campground is less than half full and at 845p showers are out of hot water and ice cold! Thanks KOA KOA Good news on an update; the staff response was solid. They apologized and had an experienced plumber with a helper on site in the morning. The problem was a mixing valve that was part of an electronic accessibility feature in one of the sinks. Hot water is here! Thanks
- Paul Leonard on Google