Campground Reviews

Jul 31, 2025
We were lucky enough to secure a site when we had no reservations because someone had just canceled. The site was easy to use, hooking up to water and power. I was not a fan of the cement picnic tables which are very uncomfortable to sit at and rough feeling, although I am sure they last in any kind of weather. We also noticed sticky drops of something coming from the trees above the table
Jul 31, 2025
This KOA needs a lot of customer service training. Rude office staff, the sites were not level, just an overwhelming sense of neglect. Been to many KOAs, never had such an unsettling experience. We won't be back.

CAMPGROUND RESPONSE / COMMENTS:

So sorry you had this experience! Do you mind giving us a call here in the office so we can further investigate this concern? Our number is 530-926-4029. We would love the opportunity to amend this issue. Thank you in advanced, and for your review
Jul 30, 2025
Great staff, nice place and excellent water!
Jul 30, 2025
We love this KOA. It's a perfect stopover for us when traveling from the SF Bay Area to Bend, OR. The staff is very friendly and efficient. The campground is very clean and well cared for.
Jul 30, 2025
Our site didn’t have the best shade but other sites were better shaded. It would be nice if it was paved instead of gravel for the young kids riding rental bikes. The playground was a little small. I liked that we had full hookups. I didn’t like having only one trashcan that I had to drive or walk to. It seemed like there was a good amount of staff working on improvements and maintenance.
Jul 30, 2025
My favorite campground!!!! Staff is accommodating, kind, and helpful beyond measure. The grounds are breathtakingly beautiful. Excellent restrooms/showers.
Jul 30, 2025
Staff was friendly, the area for location cannot be beat. Showers roomy but not well kept. The grounds were well maintained. Laundry well maintained.
Jul 30, 2025
The whole family loved it and will be back in the future
Jul 30, 2025
Jul 29, 2025
Well maintained sites and grounds. Great staff.
Jul 29, 2025
Jul 29, 2025
Jul 28, 2025
Jul 28, 2025
We had a wonderful time at this campsite! I wanted to thank the girl with red hair, sorry I didn't get your her name she was awesome!
Jul 28, 2025
A bit noisy because of nearby train tracks
Jul 26, 2025
The park is very clean and well maintained. All the staff are extraordinarily friendly and helpful.
Jul 26, 2025
From the minute we arrived the manager Tim greeted us and made sure we knew where are campsite was. Once we were settled he checked on us to make sure everything was what we expected. This is our fifth year there and Tim makes it better and better each year. New this year, were pedal go-carts our 4 & 6 year old grandsons used them all weekend long. The kids got to make free snow cone on Saturday!
Jul 26, 2025
Nice campground, easy to get to. We had a power outage during a thunderstorm but it was fixed in a short amount of time.
Jul 25, 2025
The park is nestled in redwoods which feels like national park camping. The sites are nicely shaded. The dog park is average size but has a stand of bushes that our dogs loved exploring. We enjoy this park because it is easy access from Hwy 5 and far enough away to be quiet.
Jul 25, 2025
It was only one night. Staff in the office was great. However we noticed an air conditioner cooling off an electrical box so we were a bit concerned about that.
Jul 25, 2025
Lovely grounds. Clean and maintained bathrooms. Wish we could have arrived closer to check in time do we could enjoy our site longer. Only stayed 1 night.
Jul 25, 2025
Very comfortable cabin with all the needed amenities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind review! We're happy you enjoyed your stay with us and we hope to see you again in the future
Jul 24, 2025
Jul 24, 2025
Great cabin. Nice and quiet neighbors. Friendly staff and well stocked camp store.
Jul 24, 2025
This is a very well maintained campground with a friendly staff. The camp store is well stocked and the wifi is better than most. The dog park is kept clean. The only slight drawback is the train noise at night. We had a lovely stay there and I'm sure we'll be back.
Jul 24, 2025
Staff and mantenance team friendly and helpful. The pool is dated. Replace the fence.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review! We appreciate your feedback! We will take this into consideration as we continue to make upgrades to our park! Thanks for staying with us.
Jul 23, 2025
Jul 23, 2025
Wonderful. Love the pet park area .
Jul 23, 2025
Jul 23, 2025
KOA is walkable close to Mt. Shasta City, the tend area has shadow given by high trees, there is only one centra restroom, a lot of pine cones and squirrels are around, a room to stay and load the electrical devices available.
Jul 23, 2025
Pool, game room and laundry closed at 6pm the night we were there - very early especially on a hot evening and posted sign said open until 8. Pools are a huge reason to go to KOAs after a long day on the road. Disappointing. Bathroom Facilities were clean.

CAMPGROUND RESPONSE / COMMENTS:

On Sundays, we do close at 6pm as listed on our website, and our office door. Sorry for any inconvenience that may have caused.
Jul 23, 2025
Nice place. Will be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review! We appreciate you!
Jul 22, 2025
One night stay but enjoyed the facility. Thank you.
Jul 22, 2025
1. Location is awesome 2. Very clean. 3. Beautiful camp sites
Jul 21, 2025
Jul 21, 2025
Fun staff, great location, everything was close by. Mount Shasta is right behind with spectacular views.
Jul 21, 2025
With the exception of the train, we had a very enjoyable stay. Thanks
Jul 21, 2025
Nice clean campground. Staff was super friendly and helpful. Sites were close and not much privacy, but we expected that.
Jul 21, 2025
Always liked this campground
Jul 20, 2025
Jul 20, 2025
I love it there, everyone is very friendly and accommodating especially Hannah and Tim. I also love the whole area, clean and very well kept.
Jul 20, 2025
Our family has used the Mount Shasta City KOA for over a decade, and always enjoy our stay. The property and facilities are maintained well, and the staff have always been professional polite, even when we have to call ahead because we're running late stuck in traffic, and won't get there before the office closes.
Jul 19, 2025
Jul 19, 2025
Perfect laid back site. Excellent clean facilities. Better mountain bikes would be so welcome, given the stunning terrain surrounding the site �
Jul 19, 2025
Great staff and clean restrooms
Jul 19, 2025
Friendly staff, nice shady spot , clean bathrooms! Very nice stay!
Jul 19, 2025
Place was clean and well maintained. Staff members were courteous and attentive. Only downside is the lack of paved roads in areas which greatly contributed to a dusty environment and the train.
Jul 19, 2025
Nice shade trees and great patio.
Jul 19, 2025
Wonderful location, very convenient and the bathrooms and showers are clean. Our second time staying there.
Jul 17, 2025
Very nice, very chill stay. Greatly enjoyed the cabin. No AC but it cooled off nicely at night despite the mid90s daytime temps. Very comfy bed.
Oct 23, 2026
Close to the I-5 easy stop when you are traveling!
- Kent Becker on Google
Oct 20, 2026
Close to City Part to the west where I teach, Mount Shasta Middle Earth Marshal Art, and drum on Sunday. The town of Mt. Shasta to the east, both a few minutes away. Perfect location, perfect price, perfect setting and friendly people. God bless. Thank you, again. "I'll be back."
- Mark Nolind on Google
Oct 14, 2026
We reserved here after some cold nights, campground is less than half full and at 845p showers are out of hot water and ice cold! Thanks KOA KOA Good news on an update; the staff response was solid. They apologized and had an experienced plumber with a helper on site in the morning. The problem was a mixing valve that was part of an electronic accessibility feature in one of the sinks. Hot water is here! Thanks
- Paul Leonard on Google