Campground Reviews

Jul 01, 2023
I appreciate the service and flexibility of KOA. There was a mixup in my reservation and the hostess took care of it immediately. Thank you for a nice and clean campsite.

CAMPGROUND RESPONSE / COMMENTS:

So happy to hear the issue was easily worked out! we hope to see you again soon! -Management
Jun 30, 2023
I understand that winters take their toll on area, but boy at the least they could put some fresh rock down. That was be a huge improvement to keep the dirt down if not more pleasing to the eye.
Jun 30, 2023
Jun 30, 2023
Stayed 1 night basic tent site. Pros: Beautiful location. Close to restaurants. Large shaded sites.. Quiet campers around us. Extremely clean restrooms. Hot showers and also very clean. Very impressed with the campground. Cost comparable to State park campgrounds. Much cleaner. Con: Train route. Night and day. Heard it 3 times through the night. Train horns blaring as it passes through. LOUD!
Jun 30, 2023
Beautiful campground in a beautiful location. Check-in was efficient. Lovely trail along the tracks at the back of the property provides stunning views of Mt Shasta. My only recommendation for management would be to more closely monitor the restrooms and showers throughout the morning rush, as they were quite dirty by 8:30am. Overall, great stay!
Jun 30, 2023
First time staying at KOA. Really enjoyed our stay and will recommend to others.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 29, 2023
Fabulous. Clean. Lovely area.
Jun 29, 2023
Jun 29, 2023
Jun 28, 2023
Jun 28, 2023
Jun 28, 2023
The cabin itself was excellent, as well as the common areas of the campground. Staff were friendly upon check-in/out. The only strange thing was to find unhoused people (and their dogs) living adjacent to our site, who did not seem to be associated with the campground. While they didn’t cause us any problems, it was unsettling and surprising to be in such close proximity.
Jun 28, 2023
Stayed in cabin 48. Only one electrical plug in worked. The others were covered with black duct tape. None of the windowswould open except for the front sliding one. Bathrooms were filthy, showers were clogged up with others people’s hair. The pool was filthy and we didnt even get into it cause it was that bad. Did a load of laundry and the lady said it only takes 25 minutes with took1hr
Jun 28, 2023
Jun 28, 2023
KOA is the best
Jun 28, 2023
Very clean and attractive campsites. Bathroom.s were good. Great location near town yet secluded. We will return!!

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 27, 2023
Apparently only one 3 stall restroom for a fairly large park made for crowds and waits in the morning. Had to dodge trees to get my 5th wheel into "deluxe patio spot". Once in, utility pedestal was way behind us. Water hose was not long enough, sewer hose was not long enough. Still no 50 amp service. Look, it's a pretty park and the staff works their tails off, but they still have a ways to go.
Jun 27, 2023
Jun 27, 2023
Shady spots, trees galore, easy in easy out,

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 26, 2023
Jun 26, 2023
We met nice people. The laundry should have 2 more washers and dryers. We missed recycling bins!
Jun 26, 2023
Very clean and quiet. Lots of families and kids (which I call a ++). Excellent atmosphere and nice staff too!

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 25, 2023
Site are really close together. The Wi-Fi doesn’t work and there’s no cell service. Not going back.
Jun 25, 2023
Was placed near the dump and in a dirt spot when there was other spots in the park that was better and weren't taken. Also the the maintenance guy was driving around d the park in some 6 wheeled ATV. Unnecessary and woke us up. Can you drive a golf cart like everyone else.
Jun 25, 2023
Employees were very welcoming, friendly and helpful. Campground area was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 25, 2023
This was my first visit at Mount Shasta city KOA and I found it extremely pleasant and comfortable. The surroundings was relaxing and clean. The staff were extremely polite and helpful and provided excellent service. I would recommend that the RV pads were made level, perhaps with concrete pads. In addition, as a convenience of having cable TV reception. The Wi-Fi worked without any interruptions

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 24, 2023
Pool hours too restrictive, also closed due to maintenance. Surely maintenance should be done during the closed hours? Everything else great!
Jun 24, 2023
Love it! Already planning my next stay. It’s In a convenient location near downtown . Near parks, trails, supermarkets. Staff is friendly and helpful. Restrooms kept clean. My first visit was my first time sleeping in a tent. Being able to take a hot shower on a cold rainy night felt so good.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 24, 2023
Clean and friendly staff. We are pleased every time we stay at the Mt Shasta KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 24, 2023
Everyone is very helpful and super friendly! We truly enjoyed it and will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 22, 2023
Friendly helpful staff. Very quiet. Clean. Lots of family activities.
Jun 22, 2023
Negative feedback: Extremely dusty & no grass area available at campsite. Women's bathroom floor was muddy and had lots of water in the evening. Think it needs rubber mats to prevent falls. Trains throughout the night which is okay but just be aware. Positive feedback: Check in staff was friendly and the store was nice and well stocked.
Jun 22, 2023
I was so happy to find out about the late check-in. We were travelling from southern California and didn't get to Shasta until 9:30pm, but the envelope was waiting for us just like they said. The cabin was easy to find with the handy map. The place was perfect - clean and ready for us. I would love to stay here again and enjoy the beautiful patio and amazing setting.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 22, 2023
Great location, clean, and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA!
Jun 22, 2023
Made the reservation the same day in June. They left the key for me and provided instructions to the Kabin, which was clean and nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 21, 2023
Jun 21, 2023
Jun 21, 2023
Staff was friendly and helpful. Campground was clean and well cared for. We loved all the trees and general ambiance.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying with us!!! -Mt. Shasta KOA
Jun 21, 2023
We only stayed one night. But we definitely plan to come back. Staff was very nice.

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed your stay with us! -Mt. Shasta KOA
Jun 21, 2023
We thoroughly enjoyed the site. Location offered perfect exposure to nature yet being in the Middle of the city and close to restaurants, grocery stores and coffee shops. Our cabin accommodated 4 kids and 3 adults with ease. We appreciated the two bedroom setup with kids who like to stay up late. Bedding was included which was a nice bonus

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 20, 2023
We like the campground and everything worked well. We appreciate the level site. Last week everything was very dusty.
Jun 20, 2023
Jun 20, 2023
Unique
Jun 20, 2023
It was great! Surprised at how many amenities were available. Very clean, lovely entrance with flowers, thoughtful bathroom & shower design (with hooks & chair), 3 showers, 3 stalls- no waits). Rec rm to recharge phones, easy checkin & out, friendly, helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying with us! We hope to see you again soon! -Mt. Shasta KOA
Jun 20, 2023
always clean, Family Friendly !

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 20, 2023
Nice place. We just stayed for the night. We would stay again next time we travel through.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 20, 2023
Stayed in cabin #1 for a restful night with a beautiful view of Mt. Shasta. Clean accommodations and restrooms with plenty of hot water in the showers.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 20, 2023
Clean park, nice trees

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 19, 2023
Water in the pool had a green tint, the spots are too close. My neighbors sewer drain was inches from our picnic table. Staff was friendly is the only positive
Jun 19, 2023
This KOA is in decent proximity to many sights.The camp needs some love. It's very dusty, ppl disregard the speed limit, & sites need to be re-evaluated for max RV length allowed. Our rig is 41 ft + our tow vehicle. KOA mgmt was VERY nice & moved us to a longer site. A good layer of gravel would do a lot to remedy the dust prob. The tent camping area is a beautiful walk. We'd return. Thank you.
May 15, 2024
Super nice staff! Lots of helpful folks keeping the site tidy and fun. Small cabins have a great view of Shasta. Maybe a funny thing to like but the paper towels in the bathroom were very high quality!
- Judah Larsen on Google
May 06, 2024
Whether you're reserving a tent site or a cabin, the location is great. Surrounded by tall trees with lots of shade in the summer it helps to keep you cool. The staff are super friendly and helpful and I've always had a positive experience every time I've stayed here.
- Wayne Dyck on Google
May 05, 2024
We had a wonderful stay at this location. The staff were so helpful and friendly. Tim went above and beyond to help with every little item of our stay. We stayed in a camper and had an amazing site. My Aunt and Uncle stayed in a cabin and they were thoroughly impressed. We hope to come back here many more times!
- Kristy Fisher on Google