Campground Reviews

Jul 06, 2023
There is always a problem with people taking VERY LONG showers. It would not hurt to post a sign sayinig that "Please be as quick as possible in the shower when others are waiting". We have stayed at this beautiful campground every year for over 12 years and this is my only complaint. Unfortunately, I've had to wait 15-20 minutes every night at about 7-8 pm for my shower after work.
Jul 06, 2023
Jul 06, 2023
Our second stay. Staff great. Grounds not as good as most KOA we have stayed. Lots of dirt here. Dog park ok. Some water in there would be nicer - for the dogs to drink. We would stay again if traveling thru, but not at same level as other KOA Holiday we have stayed.
Jul 05, 2023
The front desk was great! They allowed us to check in at 12 due to some logistics of picking our son up in Sacramento. I just want to say it looks and feels like you are barely hanging on. You aren't putting any money into upkeep. You are in need of gravel and there were a few down w/d and you didn't have many to start with. I don't get that feeling from most koa's we stay.
Jul 05, 2023
The table at our campsite was filthy. I understand camping is dirty and I do have a table cloth. But the table was nasty like someone had laid hot coals on it with food spilled over and cooked on. We arrived at dusk and the office was closed so we couldn’t change sites. The bathrooms were too small to accommodate guests and were always dirty.
Jul 05, 2023
I had a wonderful stay at the Mt. Shasta City KOA. The deluxe cabin was everything I hoped it would be. My parents built this KOA in 1970 and they would be so proud of how it has been developed over the years. I know how much work, sweat & tears you have put into the campground. Thank you for a great stay.

CAMPGROUND RESPONSE / COMMENTS:

Wow! That's awesome to know about your parents! We hope to see you again soon! -Management
Jul 04, 2023
Had trouble with the electrical panel supporting 50amp service. Park staff were very nice and helpful moving from one site to another.
Jul 03, 2023
Jul 03, 2023
Jul 03, 2023
Really dirty and dusty. Our site wasn’t level. The sewer dump point was higher than our connection and we didn’t have any flow. only one trash location.
Jul 03, 2023
Great friendly staff… there was a tent site that they gave me that was a bit too small for my truck and motorcycle trailer to fit in and they accommodated me to a much bigger site so I could fit… very nice people. Clean facilities, lots of games inside and outside to play around with… clean Campsites that are well maintained. Other than some cranky weather the stay was very enjoyable…
Jul 02, 2023
Jul 02, 2023
The site was not level. We paid for a 50 amp site and could not use both air conditioners due to electrical issues the park was having. On the plus side, the park was very convenient on our route and the bath rooms were clean.
Jul 02, 2023
Jul 02, 2023
Jul 02, 2023
This is a tucked-away campground with lots of trees; lots of dirt too, lol. Be aware there is a narrow single lane road in and out. But, we haven't met a vehicle, so it hasn't been an issue. A nice area to take a walk in in nature. There are close train tracks and we heard multiple trains during the night.
Jul 02, 2023
People were friendly but park needs a facelift. Looking old & tired compared to most KOA's we have been to.
Jul 02, 2023
Short stay as we traveled through, but from our short stay we appreciated the clean and useful dog run, clean bathrooms and tidy sites. No complaints. We would stay again. Quiet area, beautiful view of Mt Shasta!

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you again soon! -Management
Jul 01, 2023
Nice people, very friendly. Sites need improvement, overall a nice play for a one night transition stay. Cable was added since a stay last month. Pool was nice
Jul 01, 2023
Entrance tricky, only 1 rig in or out at a time. All the facilities the koa offers �
Jul 01, 2023
Overnighted but would stay longer. Very nice folks, clean park well run. Stayed in a full hook site so did not use the restrooms or shower. A little tricky entry so be mindful if you have a larger rig. Small pool but nice. Good location, walk or bike to town or just order from Say Cheese Pizza. Cheers!

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you again soon! -Management
Jul 01, 2023
Great staff maintained well.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you again soon! -Management
Jul 01, 2023
I appreciate the service and flexibility of KOA. There was a mixup in my reservation and the hostess took care of it immediately. Thank you for a nice and clean campsite.

CAMPGROUND RESPONSE / COMMENTS:

So happy to hear the issue was easily worked out! we hope to see you again soon! -Management
Jun 30, 2023
I understand that winters take their toll on area, but boy at the least they could put some fresh rock down. That was be a huge improvement to keep the dirt down if not more pleasing to the eye.
Jun 30, 2023
Jun 30, 2023
Stayed 1 night basic tent site. Pros: Beautiful location. Close to restaurants. Large shaded sites.. Quiet campers around us. Extremely clean restrooms. Hot showers and also very clean. Very impressed with the campground. Cost comparable to State park campgrounds. Much cleaner. Con: Train route. Night and day. Heard it 3 times through the night. Train horns blaring as it passes through. LOUD!
Jun 30, 2023
Beautiful campground in a beautiful location. Check-in was efficient. Lovely trail along the tracks at the back of the property provides stunning views of Mt Shasta. My only recommendation for management would be to more closely monitor the restrooms and showers throughout the morning rush, as they were quite dirty by 8:30am. Overall, great stay!
Jun 30, 2023
First time staying at KOA. Really enjoyed our stay and will recommend to others.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 29, 2023
Fabulous. Clean. Lovely area.
Jun 29, 2023
Jun 29, 2023
Jun 28, 2023
Jun 28, 2023
Jun 28, 2023
The cabin itself was excellent, as well as the common areas of the campground. Staff were friendly upon check-in/out. The only strange thing was to find unhoused people (and their dogs) living adjacent to our site, who did not seem to be associated with the campground. While they didn’t cause us any problems, it was unsettling and surprising to be in such close proximity.
Jun 28, 2023
Stayed in cabin 48. Only one electrical plug in worked. The others were covered with black duct tape. None of the windowswould open except for the front sliding one. Bathrooms were filthy, showers were clogged up with others people’s hair. The pool was filthy and we didnt even get into it cause it was that bad. Did a load of laundry and the lady said it only takes 25 minutes with took1hr
Jun 28, 2023
Jun 28, 2023
KOA is the best
Jun 28, 2023
Very clean and attractive campsites. Bathroom.s were good. Great location near town yet secluded. We will return!!

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 27, 2023
Apparently only one 3 stall restroom for a fairly large park made for crowds and waits in the morning. Had to dodge trees to get my 5th wheel into "deluxe patio spot". Once in, utility pedestal was way behind us. Water hose was not long enough, sewer hose was not long enough. Still no 50 amp service. Look, it's a pretty park and the staff works their tails off, but they still have a ways to go.
Jun 27, 2023
Jun 27, 2023
Shady spots, trees galore, easy in easy out,

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 26, 2023
Jun 26, 2023
We met nice people. The laundry should have 2 more washers and dryers. We missed recycling bins!
Jun 26, 2023
Very clean and quiet. Lots of families and kids (which I call a ++). Excellent atmosphere and nice staff too!

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 25, 2023
Site are really close together. The Wi-Fi doesn’t work and there’s no cell service. Not going back.
Jun 25, 2023
Was placed near the dump and in a dirt spot when there was other spots in the park that was better and weren't taken. Also the the maintenance guy was driving around d the park in some 6 wheeled ATV. Unnecessary and woke us up. Can you drive a golf cart like everyone else.
Jun 25, 2023
Employees were very welcoming, friendly and helpful. Campground area was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 25, 2023
This was my first visit at Mount Shasta city KOA and I found it extremely pleasant and comfortable. The surroundings was relaxing and clean. The staff were extremely polite and helpful and provided excellent service. I would recommend that the RV pads were made level, perhaps with concrete pads. In addition, as a convenience of having cable TV reception. The Wi-Fi worked without any interruptions

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Jun 24, 2023
Pool hours too restrictive, also closed due to maintenance. Surely maintenance should be done during the closed hours? Everything else great!
Jun 24, 2023
Love it! Already planning my next stay. It’s In a convenient location near downtown . Near parks, trails, supermarkets. Staff is friendly and helpful. Restrooms kept clean. My first visit was my first time sleeping in a tent. Being able to take a hot shower on a cold rainy night felt so good.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for staying at Mt. Shasta KOA! We hope to see you in the future! - Mt. Shasta KOA
Apr 29, 2024
What a beautiful campground!
- Jonathan Derham on Google
Apr 24, 2024
We stayed at a tent site in our van. The people working were super helpful. I thought the bathroom/shower area was clean and well stocked. The shower was amazingly hot! Highly recommend this place and it was even affordable:)
- Darla Seidel on Google
Apr 16, 2024
We weren't expecting snow, but it was beautiful.
- Darryl Russ on Google