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Campground Reviews

Nov 04, 2022
Very rude. Customer service was terrible. Wendy was the ONLY helpful person.
Oct 31, 2022
We had multiple units as we were responding to Hurricane Ian. The ladies were awesome helped me and kept me up to date on things happening! Thanks again to all and happy holidays!
Oct 29, 2022
Melissa was very nice, very helpful, was always asking us if there was anything we needed and to let her know if we needed anything. She was simply wonderful, wished everyone was like her. I give Melissa 10 stars ********** :o) :o) :o) :o) :o) :o) :o) :o) :o) :o)
Oct 27, 2022
Very nice place at a affordable rate
Oct 26, 2022
Awesome stay with the best regards of care from the staff to make our stay comfortable and very accommodating to our needs , the highest regards of appreciation and big Thank you to them all, with a extra Special Thanks to Melissa for making our stressed situation, to a peaceful stay at KOA. Beautiful campground, Great employees, Highly recommend Moorehaven KOA for your stay.
Oct 24, 2022
Oct 24, 2022
We stayed at Moore Haven KOA to visit our daughter. The grounds were clean and everyone was helpful.
Oct 23, 2022
Nice quiet little park. We were there for a Emergency power mission after Hurricane Ian went through Southwest Florida. Since there were no hotels anywhere around was nice to have to a place to park our RV and have Electric and Water. Thanks for everything. The only downside was the nearest Publix or Walmart were in Clewiston or Lake Placid.
Oct 18, 2022
Very nice park especially since Hurricane Ian. The staff at this KOA were excellent and very friendly. My only comment would have been if the shower stalls were more private than frosted glass and better toilet paper grade. Other than that, we will most definitely return for another stay.
Oct 18, 2022
Hands down the worst KOA I've ever stayed at. Attendants literally scream at the guest, sometimes using profanity. We witnessed an attendant tell a guest "I don't have time give everyone a tour of the ground." (Isn't that literally her job?). The written rules are often ignored or applied arbitrarily. Not a family friendly place. One of the attendants was fired for not being tough enough w guests.
Oct 18, 2022
The KOA is well maintained and the staff were friendly and informative. It was a great place to relax and meet some other friendly campers.
Oct 17, 2022
I had requested a pull-thorugh site. When Wendy changed the site, she charged me for a premium pull through, which was a joke. there was no pad, just grass and was just before the dry storage. I told here we had evacuated from Punta Gorda and our storage area for our Motor Home was filled with debris. She charged me $100 for a month but we were there only a week in dry storage, no refund
Oct 16, 2022
We relocated due to the poor treatment from the manager on duty. We escaped from the hurricane but were concerned that we couldn’t return on exactly the time to move the rv. Luckily we found a rv park that was helpful and cooperative. I would not go back to this park.
Oct 15, 2022
Bathrooms need upgrades no privacy and dirty
Oct 11, 2022
Well, 400 characters is not enough to describe how rude & downright hateful Wendy, the camp host is. This woman has NO business in customer service. Other KOA hosts were apologizing because we are obviously not the first she has treated badly. My partner is a lineman & was commuting back & forth to Fort Myers, PLUS dealing with this hateful human afterwards. Please read my Tripadvisor review!
Oct 11, 2022
Homeless due to Hurricane Ian. Was not sure how long we would be there b/c we needed to get closer to Firt Myers. Was physically there 3 nights and found a place in Fort Myers. Was not given any refund on the month paid. I realize so probably sifgned a contract but would hope your company would wave some due to extenuating circumstances during this disaster. Also, the park needs cleaned up.
Oct 10, 2022
The staff was wonderful. You could definitely use more shade. The pool should have been open despite is being right after the hurricane. The pool was cleaned and it just needed a back flush and balance of chemicals. Always disappointed I could not swim. An absentee owner it's not an effective way to run this outfit. The staff however is phenomenal in makeup for the owner's lack of leadership.
Oct 10, 2022
Can’t put it all in here. Briefly. We were never warned when we made the reservation that we were going to put in with a bunch of construction vehicle with diesels and back up alarms! Made a mistake and booked for 2 nights. Went to the office in the morning and had an encounter with “Wendy”. She informed me the second night would not be refunded. She was rude and should’ve not been at the
Oct 09, 2022
Only stayed one night, but arrived late and staff still escorted me to my site and helped me back in in the dark. Would definitely stay again.
Oct 05, 2022
This was a time of great stress as Hurricn Ian approached and passed. We came to Moore Haven for the first time as part of our evacuation plan. Wendy, the park manager, was very organized and helpful and we stayed for 6 nights. It was a chaotic time with power outages and lots of RV's coming and going but Wendy orchestrated through the chaos and did a fine job.
Oct 04, 2022
Our stay at KOA Moore Haven was a result of Hurricane Ian. I feel this would be a good place to come as a stop over for extended travel, or for a peaceful retreat. The storm caused damage and inconvenience, but we were safe. A recommendation is for more staff and emergency response. For the most part only one person was on duty. (Wendy?) Clearly overwhelmed, she was professional and helpful.
Oct 02, 2022
Windy is the hardest worker we have even seen. No power after hurricane, rv's kept showing up. Saw her through the night in heavy rain helping everyone and she was all alone. Amazing, friendly, helpful and understanding the loss we were all going through. Many of us were from fort myers and had last everything. Even without power it was a wonderful stay. Willnever forget Windy or KOA.
Oct 02, 2022
Oct 02, 2022
Hurricane haven for us to avoid IAN. the Bath house was spotless. The management was overwhelmed but attentive and pleasant. The pool looked great and the clubhouse had lots to do. I would return even without a hurricane chasing me! Great find.
Oct 02, 2022
We escaped to this campground when it was expected that Hurricane Ian would make a direct hit on Tampa. This is a very nice campground and everyone is so friendly. They make their own pizza and have free popcorn in their cute little store. We really enjoyed our stay here.
Oct 01, 2022
It was busy because of the hurricane but the manager was great and took time with everyone to make them feel welcome and safe. came around every day to say hi and a smile.
Oct 01, 2022
Hurricane Ian brought us to Moore Haven & I’d have to say we couldn’t have made a better choice. We had to leave the area we were in because of too many trees and while I typically love shade while camping, Moore Haven Koa was a great open space. The camp host was great during the storm & would have done anything to help anyone. Unfortunately we couldn’t use the pool, it looked very inviti
Sep 28, 2022
Great spot
Sep 19, 2022
We enjoyed our stay at this park. Have no complaints other than maybe a little better communication when water was bad and under a no drinking order. Location of park is not real close to any major cities so a bit of driving to have access to some services and stores. Park was accommodating during our stay and always willing to help.
Sep 07, 2022
We had a wonderful stay. Wendy was very helpful and was a great hostess! She was very helpful with anything that we needed. Great location, quiet, clean and very accommodating. Planning another trip there soon.
Sep 06, 2022
Aug 29, 2022
The property is immaculate and well manicured the problem was that Wendy was a wonderful person trying to take care of the whole park by herself office was locked most of the time couldn't get in for ice or drinks Wendy could sure use some volunteer help so if you're looking for a place to stay and get your space and whatever free give her a call
Aug 25, 2022
Moore Haven KOA is very sparse on amenities, most of the sites are just grass with a concrete pad for a patio. Numerous sites have broken and cracked concrete patio pads. They also don't pickup your trash, you are required to dispose of your own trash and the trash bins are more than a 1/4 mile away from the main camping area, way in the back of the property. The personal aren't friendly.
Aug 24, 2022
Super friendly staff that go out of their way to help. This is a very clean, very level campground with brand new outside furniture at every space. Big rig friendly, very easy in and out. Can't recommend more!
Aug 15, 2022
Wendy was extremely helpful
Jul 24, 2022
Pool was great. Facilities very clean. Management very friendly. Would stay again.
Jun 29, 2022
It was only one night, but they were able to find me a site last minute due a change in accommodations elsewhere. I'm very appreciative of their service.
Jun 28, 2022
Wendy ( Manager) was extremely helpful and courteous during our previous stay.
Jun 21, 2022
We could not stayed because the rain and wind took down our tent. We arrived at 2:30 and left around 4pm. So, I paid and lost my money.
Jun 21, 2022
Jun 20, 2022
home was nice and clean. The pool open at 10 am if you have little kids you will have to wait for no reason until 10 that the manager open the gate. BAD attitude from the manager, zero customer Service. We mentioned to her about an snake inside the dispenser machine (she said I guess) and would be good at least put a note (kids around) and she just keep walking. Pool 10-5pm in summer
Jun 03, 2022
New manager arrived & the entire tone of the campground drastically changed. We found the new manager to be extremely unfriendly, disrespectful & a liar. She has made it very evident to us that she hates children & men. KOA is supposed to be a family friendly camping brand & we do not feel that she embodies this mission. We found her to be vindictive, holds a grudge & will retaliate against you.
Jun 02, 2022
It was a nice little campground ,Wendy was our host and was awesome. It was off season which we wanted very quite and relaxing
May 23, 2022
Our objection is the price. It’s double the amount of comparable koa’s in the state. On the plus side we really appreciated getting someone to guide us to our campsite after coming in late due to thunderstorm. Campground was clean with level sites.
May 22, 2022
Awesome, Really nice and helpful staff, I really love it here
May 17, 2022
May 12, 2022
Les employees sont tres competant et aimable mais ils ont pas les outils pour faire leurs travail a la auteur des prix que le proprietaire charge. Exemple il n'y a plus de contracteur pour prendre soin de la piscine nous n'avons pas ete capable d'utilise pendant 8 jours. Les prix pour le depot pour la prochaine annee ne sont pas remboursable si nous avons un probleme de sante.
May 05, 2022
Excellent service and a very clean property!
May 03, 2022
We only stayed one night but what we saw looked good. Nice furniture at the sites saved us set up and pack up time. Lots of open space.
Apr 26, 2022
The staff were great, very friendly and helpful. The food trucks coming once a week were a nice convenience. The bathrooms need work at the far end of the campground where we stayed, the showers were tiny and hard to use, water would not stay on and couldn’t control the temperature. Laundry facilities were lacking for the size of the campground and half of the machines weren’t working.
May 07, 2023
Lots of things to do if you are snow birds. About 7 minutes from Moore Haven land 45 minutes from Ft Myers and Sebring, FL. Free pancakes on Saturday mornings beginning in January and ending last weekend in March. Close to Lake Okeechobee if you like fishing or boating.
- Saulston on Trip Advisor
Mar 08, 2023
This was a very quiet park, clean and in a great location for our needs. They do have alligators in the pond just don't walk near it. We observed the park host cleaning all furniture and septic connections when rigs left their park which was nice. Office staff was courteous and helpful, small store. Laundry facilities with new machines, they did have problems with people overloading the machines so at times they were out of order but they always had someone come to clear them.
- 748vickiw on Trip Advisor
Feb 16, 2023
Our stay at Moore Haven KOA was wonderful and we enjoyed the stay. This is a great KOA Campground. The staff are very friendly and were responsive to any concerns we had. They upgraded us at no charge to a larger site so we could park our HDT on the site. There are daily/weekly events for all campers. (i.e. Thursday night community fire pit night, Weekly Corn Hole/Shuffle Board/Boccee Ball Tournaments, Various Food Truck nights, Weekly Pancake Breakfast, Freshly hand made pizza made daily at the office for purchase, and much more. A Pickle Ball Court. Vehicle/Rig wash station. Two 18 hole Golf Courses and two 9 hole Golf Courses within a 30-minute drive Lake Okeechobee Scenic Trail (LOST) near by. The LOST is a 110-mile bike/hiking trail that encircles lake Okeechobee.
- 218marcf on Trip Advisor