Leander / NW Austin KOA Reviews

Campground Reviews

Sep 15, 2020
We had a wonderful stay at this KOA. Everyone went out of their way to help us. Wife fell down and also lost her phone. She received help with her injury and was helped back on her feet. Sun. Morning she dropped her phone getting into the truck. It was found by Staff and kept in office until we returned. Thanks so much for the wonderful experance we received. Mike Hawks.
Sep 13, 2020
This is one of the nicest campgrounds that I have visited; you will not find weeds, trash or other debris anywhere. The pool is not large but more than adequate and, again, very clean. A nice BBQ area for family and friends to enjoy abuts the laundry room and bathroom. A free, secure storage area is available to stow your tow dolly. Great owners and staff. I highly recommend NW Austin KOA.
Sep 10, 2020
We enjoyed our stay very much. The campground was well maintained and clean. The owner was very nice and helpful. The campground was far enough off the highway to be quiet yet close enough to be convenient.
Sep 09, 2020
Friendly helpful staff and campers. We enjoyed swimming, the park and basket ball. The dog park was clean and useful. Great place to stay.
Sep 08, 2020
Everything was fine. We enjoyed the hot dogs and smores evening.
Sep 08, 2020
to get out of town and visit family in the Austin area. Very clean and well kept park with paved interior roads and nice long pull thru sites
Sep 08, 2020
We both agree that it is the best KOA we’ve visited in the four states that we’ve visited over the years. Excellent, beautiful
Sep 08, 2020
Very nice staff. Served hot dogs and s’mores with live music. Thought the cost per night was a little high.
Sep 08, 2020
We had a great weekend staying at Leander KOA! The 100ft patio pull-through site fit both our vehicles and our 5th wheel perfectly. The grounds were clean and well maintained. The kids enjoyed the amenities such as the pool, playground, tether ball, and outdoor pool table. They were also able to ride their bikes and scooters around with ease on the paved roads. The price was high though.
Sep 08, 2020
Sep 07, 2020
They tried to squeeze me in a very tight spot where other campers had to move their vehicles I asked for the empty spot in the back which they gladly gave me then a short time later one of the employees showed up with another receipt for $20 they never told me that it was an additional $10 a day charge to park on the back row

CAMPGROUND RESPONSE / COMMENTS:

When you book online it will give you options to for 50' back in and when you move to a larger and wider back in site by the pet run it does have an upcharge of course. Hope this helps and everyone would be advised prior to moving sites. They are well defined on our website also. thanks KOA
Sep 06, 2020
Very clean park. We were there during the week so it wasn't crowded or noisy. A cool front went through dropping the temps to the 70s, even better!!
Sep 06, 2020
Nice and clean campground, bathrooms were real clean and friendly staff. If we come back that way we will stay again.
Sep 06, 2020
Clean and quiet with amazing host! Close to shopping and restaurant..
Sep 03, 2020
I wasn't allowed to cook in the cabin, THANK GOD I brought an extension cord that would reach the patio. Water was non-potable. Was charged an additional $100 fee for the cleaning of a minifridge, microwave and coffee pot despite leaving the cabin in the same condition as when I'd arrived. Internet was a joke. Service was non-existent; I had to call ahead to request for toilet paper. NO REFUNDS.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you were unhappy. Our cabins have a clean up deposit and if it requires extensive cleaning (2 hours) it will be charged. We are on City Water and Fiber Optic Wi-Fi. Guests are made aware of fees prior to booking. Notices are posted inside the cabins for guests review.
Sep 02, 2020
great park!! great hosts!!
Sep 02, 2020
Nice campground. Overnight fee too high for us. Only stayed this time because it was close to our Son and his family. Next visit we'll find something less expensive. Mary, thanks again for being so helpful... The Sinclar's, from Livingston,TX

CAMPGROUND RESPONSE / COMMENTS:

Check out KOA VKR discount saves you 10% every KOA per night. When you come again book the back in site. It will be $$ less. Thanks KOA
Sep 01, 2020
Very nice campground Very friendly staff. Always enjoy our stay at Leander KOA.
Aug 31, 2020
Unique
Staff very helpful and friendly and the KOA was spotless
Aug 31, 2020
Aug 29, 2020
Unique
We evacuated there and were told very smugly that we would not get even a partial refund for days we had already paid for, but they would make double the money because our cabin was already rented and we were rushed to get out. I feel they should’ve had compassion during this time and refunded our money since they did not lose any, but doubled their profit. Won’t be back

CAMPGROUND RESPONSE / COMMENTS:

We explained the non-refundable 2-night minimum when you reserved the cabin.
Aug 28, 2020
Facilities are well kept and nice enclosed dog park. Great stay!
Aug 27, 2020
Staff was very friendly and helpful. They worked with us on a day by day reservation because of the Hurricane Lara that was headed for our home. We have family in Austin. Will stay at this RV park every time we take our RV to Austin. It is in the perfect location as our family is on that side of Austin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and hope to see you again soon. KOA
Aug 25, 2020
This is a great place to stay. Friendly staff, clean facilities with large level well maintained pull thru RV pads. Clean well maintained swimming pool. Close to shopping, groceries and restaurants. Stayed here numerous times. We will be back for sure.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying and come again soon. KOA
Aug 22, 2020
The bathrooms were only open between 9-9. I needed the bathroom at 7 am and the sign on the door said it would open at 9am. That’s ridiculous! The KOA is very clean and a lot of work has been done on the pads and streets. I’ve always found this KOA a perfect place to stop. I just don’t agree on the restroom hours. You can’t blame the covid virus on opening the bathroom late.

CAMPGROUND RESPONSE / COMMENTS:

Due to Covid-19, notices are in every packet at check-in. We are required only to have facilities partially open with limited hours. I wish it were different, but for now, it remains limited. Thanks, KOA
Aug 19, 2020
Pleasant, Quite, Friendly Staff
Aug 19, 2020
Unique
Aug 18, 2020
Very friendly custom service. Cabin was clean and cool. I will be back again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks and come again soon. KOA
Aug 13, 2020
Aug 11, 2020
Clean and quite place to stay close to shopping and dinning. Had a nice stay, nice pool area and recreation area.
Aug 11, 2020
It was very nice but we thought very pricey. Strange to get a phone call from the office, after swimming, asking if we knew anything about a “missing” football at the pool. Very accusatory and awkward. She must have asked me 3 times, are you sure you didn’t see a football at the pool when you were swimming? Very strange.

CAMPGROUND RESPONSE / COMMENTS:

Sorry, no harm was intended to our guests. We were trying to locate the football, not accuse anyone. It bounced it's way back as expected. Thanks, KOA
Aug 08, 2020
We really enjoyed our stay. It's a very clean and well maintained facility. Bathrooms always clean, laundry room and nice pool. The staff were always helpful and smiling. Merry and her husband were so nice. We really had a great visit!
Aug 08, 2020
Aug 07, 2020
Aug 07, 2020
The facility was clean and well kept. The staff was very helpful. Will be back soon.
Aug 07, 2020
Aug 07, 2020
Staff were very nice and helpful
Aug 05, 2020
Aug 05, 2020
The camp ground was clean. Showers were clean. Rv spots were a little close together. The pool goes up to 5 feet deep and was clean. Staff were wonderful and outgoing. If the park were larger and more spread out I would definitely stay more often.

CAMPGROUND RESPONSE / COMMENTS:

You were in one of our most desirable 100' paved pull thru's with patio and a tree. It was across from the Pool, bath house and playground area. Not sure what more you needed. We are in the top 20 of over 500 KOA parks. Thank you for your feedback but units are larger and slides are wider. KOA
Aug 04, 2020
Great location !! Clean and quiet
Aug 04, 2020
Nice clean site. Staff was very friendly and helpful. Pool area was kept very clean and staff monitored for correct amount of people at a time. Dog park was an added bonus with poop bags throughout the park. Thank you.
Aug 02, 2020
Aug 01, 2020
Aug 01, 2020
Wonderful hostess!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and come again soon. KOA
Jul 26, 2020
Very clean and good paved sites
Jul 24, 2020
Arrived and asked for a site with a tree. Gentlemen at the desk seemed irritated that I was asking. The park was not full. He suggested a couple other sites close to the road and when I said I would like one not so close to the road he seemed more irritated and said I could go pick a site. He did change our site. No one mentioned the boil water notice or that the bathroom was closed.
Jul 22, 2020
Our kiddos unfortunately ended up with a lot of bug bites. We think it was from the sand in the play area.
Jul 22, 2020
Space was not what was advertised.paid for 3 nights stayed one.dead grass no space between units was told no refunds even just an hour after arrival.
Jul 21, 2020
The campground was very clean and workers were courteous. Close to Georgetown and Round Rock where we had things to do. I felt like it was a little expensive but other than that I highly recommend it.
Jul 17, 2020
Nice clean campground. Sites are a little too close together.

CAMPGROUND RESPONSE / COMMENTS:

You were in our large 100' paved pull thru sites with city water and fiber optic wi-fi, direct TV. Our premium sites have a concrete patio, picnic table and lots of shade. Sorry, we can't make it any better than that. KOA