General Campground Information

Weekend Camping Requirements

Two night minimum on weekends is a Friday and Saturday night. If you request a shorter reservation, please inquire via telephone.
Long weekends are a Friday, Saturday and Sunday.

Tent Sites

Only ONE tent is permitted on each tent site. No exceptions can be made. Our campground is patrolled and if you have put more than one tent up you will be asked to take it down or may be offered to book another tent site if one is available. We thank you in advance for respecting this guideline, so as to not be disappointed during your stay here with us.

Cancellation Policy

Tent and RV Sites - require 7 day confirmed notice prior to arrival date.
Kabins - 21 days confirmed notice prior to arrival date.
Lodge - 21 days confirmed notice prior to arrival date.
 -  Kabins and Lodges are not eligible for a refund upon early check out
"Special events" - all sites 21 days
Holiday/ Special Events Dates: These dates include all of July/ August, and all weekends. Plus Fall Fest and Chocolate Weekend.
Please Note: You have 24 hours from the time of making your reservation to decline our cancellation policy and cancel your reservation with a FULL refund. Contact must be made by phoning 613-659-2817 and speaking to a Guest Services Manager. Please do not call the 1-800 number as you may reach our call center and they cannot assist you in this matter.

Pool Opening dates

Our pools are open and heated from the day we open until the day we close. Our pool operation off season hours are Sunday - Thursday, 10am-6pm and Friday and Saturday from 10am-9pm and starting June 30th from 10 am until 9pm each day.

Store Hours

Off season Sun- Thursday our store / registration office is available from 8:30 am till 6pm and Friday and Saturday from 8:30 am until 9pm
In season we are open 8:30 am until 9pm 7 days a week.

Electric vehicles

Electric vehicles are not permitted to be charged on sites. 

We ask that you please refrain from charging your E vehicles on site. There are convenient charging stations just down the road in the lovely town of Gananoque. Located at the carpool right out front of Shorelines Casino Thousand Islands. We thank you in advance for your neighborly consideration.

Firewood Policy

The invasive Emerald Ash Borer and Asian Longhorn Beetle has been spotted in Ontario and could cause significant damage to our forest. It is illegal to transport firewood. Any transportation must be reported to the MNRF.
Firewood can be purchased in the store.
Please help us keep our forest healthy and beautiful for all to enjoy.

Vistors and Day Guests

All visitors must check in at the registration office to obtain a car permit and be entered as guests of the site your are visiting. There is a minimal charge for all guests unless you are just stopping by for a few minutes but you will still require a pass to enter the campground. This is for everyone's  safety and all guests must be registered by law,

Quiet Hours

We want all our guests to enjoy themselves. We ask that you treat others as you like to be and that includes peace and quiet at night to get a great nights sleep. We require all outside radios be kept at reasonable sound levels at all times and after 10pm no outside radios etc be on. During the summer weekends we employee security to assist you with any occurances such as a blown breaker etc. They will be walking around wearing yellow identifying them as KOA staff. We are know as a family campground where everyone has a great time and for only hearing nature during the night, we hope you do too.

Boat tours and Passports

If you are traveling on one of the boat tours and hope to tour Boldt Castle and/or Singer Castle , be aware these are both in USA waters and require Passports to enter regardless of your nationality.
You can still view the castles from the outside and not exit the tour boat at these destinations if you do not have the necessary documentation.

Meet Your Hosts

Happy Camping

We are looking forward to your visit.