RV Reviews

Jul 08, 2025
Super friendly staff. Clean showers and bathrooms. The overall experience was excellent.

CAMPGROUND RESPONSE / COMMENTS:

We are happy that you enjoyed your stay. Hope to welcome you back again.
Jul 07, 2025
The campground is ok. Staff is very nice. Directions need to be updated. My gps took me to the other side of needles highway. Hopefully more improvements will be made.

CAMPGROUND RESPONSE / COMMENTS:

We are looking into updates on the gps systems. Thank you for the suggestion.
Jul 06, 2025
The person at the desk was really helpful and welcomed us they brought us to our site which some koas don't do now and I had a problem with my slide outs not working correctly one of the workers at the campground was very helpful in helping me diagnose the problem. We're definitely stay at this KOA again.

CAMPGROUND RESPONSE / COMMENTS:

I am so happy that you enjoyed your stay and I am glad that we were able to help you. Our staff loves the delivery service that we provide. Hope to see you again.
Jul 06, 2025
Water was rusty/yellow at campsite. Pool was very nice on the hot days. Very friendly and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

We are working on the water issue, thank you for understanding. Glad you enjoyed your stay.
Jul 06, 2025
Very friendly work campers!

CAMPGROUND RESPONSE / COMMENTS:

Our staff tries to go above and beyond for guests, glad to hear you enjoyed your stay!
Jul 06, 2025
The place was clean and well kept. Love the spot we got.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words and I am glad that you enjoyed your site. Hope to see you again.
Jul 05, 2025
We had a great stay. Sites were a good size and bath houses were clean. The staff was incredibly friendly! We will be back if ever in the area.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you had such a great time. See you soon.
Jul 04, 2025
Stayed at a dozen K's on 3 month adventure-yours was friendly with numerous shwr 'n toilet stalls - would have stayed longer. BUT we must economize with many rec.gov elec sites as low as $11 w senorita lifetime pass Found only one KOA that had clean non pooped tables in Miles City MT-- the worst was Resort in Petaluma CA for pooped tables. ��
Jul 03, 2025
What a location! Loved our stay and would absolutely come again. We ended up with a perfect site at the edge which had a great view but still very convenient to the showers/restrooms (handy for the kiddos). Friendly, knowledgeable staff was the cherry on top. Thanks for a great stay!

CAMPGROUND RESPONSE / COMMENTS:

I'm so glad you enjoyed your stay. Hope you and your family will visit again.
Jul 03, 2025
We had a great experience. The campground restrooms were clean and the staff was friendly! The location to Custer State Park, Mt Rushmore, and Wind Cave was perfect. The pool, jump pad, basketball, and corn hole entertained us as a family. We'd highly recommend this campground.

CAMPGROUND RESPONSE / COMMENTS:

I am so glad that you enjoyed your stay. Hope to see you again soon!
Jul 03, 2025
The campground is located very close to Custer SP, Crazy Horse and Mt Rushmore. The sites are nice and so are the facilities. We had a great stay!

CAMPGROUND RESPONSE / COMMENTS:

We are happy that you enjoyed your stay. See you soon.
Jul 02, 2025
Only draw back is access to sites. Had to back into site each day. Changes in works for next year. Great staff all around. Look forward to seeing upgrades.

CAMPGROUND RESPONSE / COMMENTS:

Lots of changes for next year in the works, hope you come back to check them out.
Jul 01, 2025
The staff was all very kind and helpful, from the check in to check out. Love that the campground was kid friendly, had a scavenger hunt, jumping pillow, and good pool.
Jul 01, 2025
Stayed 10 days. Beautiful campground. Very friendly and helpful staff. Not crowded.
Jul 01, 2025
Staff was very welcoming, they helped with a multitude of information and insight to the area. Definitely will be returning in the future.
Jun 30, 2025
Great campground. Nice views and convenient location to all parks and hiking in the area.
Jun 28, 2025
Jun 28, 2025
Top notch staff! Two areas that need attention. Internet and the water at site 122 was discolored and smelled.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We are currently working on these issues.
Jun 27, 2025
The staff went above and beyond here! Everyone we met was welcoming and friendly especially Tammy, Wendy, Tim, Jared, Steve and Eddie! We have been to other KOA locations and have always found a warm welcome but this group was outstanding. We had to extend our stay and they were just so accommodating. The location is also wonderful, lots of trees, and options for more tucked away sites.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay. Have a great summer
Jun 25, 2025
Very relaxing. Nice for kids. Drive through slots made it easy.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your visit. We look forward to seeing you again.
Jun 25, 2025
Nice quiet campground. Campsites are kind of small. Would like more space between campers. However, staff very friendly and helpful. This is their first year as KOA and I’m sure more improvements are on the way.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review. We continue to work on the campsites for our guests enjoyment. Have a great summer!
Jun 25, 2025
Very friendly and helpful staff. They were able to find us a spot for 4 days without moving. On short notice. Beautiful location close to Custer Station Park. Returning later in summer. Only negative very poor internet (not sure that’s a bad thing)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind review and we look forward to seeing you later in the summer!
Jun 24, 2025
Jun 24, 2025
Beautiful location. The RV site was not at all level (took a lot to get level). There was sediment in the water at the RV hookup, and the shower water had a "rusty" smell to it. The cost was $35 more per night than every other KOA that we've stayed at. Otherwise the kids had a ball here.
Jun 24, 2025
Nice place with lots of amenities. Beautiful location! No cell service at this location, but good Wifi.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! Have a great summer!
Jun 23, 2025
Beautiful location very close to all the sights to see in the Black Hills. I want to camp here again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We look forward to your next visit.
Jun 23, 2025
Great campground! It's newer to KOA but it's a well-established campground. The staff was amazing and really friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We hope you have a great summer.
Jun 23, 2025
The staff was very friendly and welcoming. They were the highlight of the stay. The campground was crowded, tents everywhere along with packed trailer spots. Although it says two tents per spot, that wasn’t the case. Prior to KOA owning this resort, it wasn’t nearly as crowded.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear you didn't have a wonderful experience. We hope to see you in the future.
Jun 23, 2025
Friendly helpful staff, clean bathrooms, great location!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We look forward to seeing you again in the future.
Jun 23, 2025
Excellent staff! We really enjoyed our stay. Site 111 tight with neighbor but we ran all day and stayed inside in the evenings. Very much enjoyed!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. Have a great summer
Jun 23, 2025
The staff is one of the most helpful and friendly people. At the last minute they were enable to find us a pull full spot for 4 nights. Great hiking and views in the pines. Very close to Custer State Park. We will definitely come back

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay. Thank you for the great review.
Jun 22, 2025
We were there just to sleep ,we were tired after a day of adventures . Very quiet ,bathrooms were clean. Wi-Fi wasn’t the best but really when your on vacation you don’t need much ,would of been nice to watch the news

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. we are sorry to hear the WIFI was not up to par. The host should have notified you on check in that the WIFI is just to check email and text messages. It is not strong enough to stream anything. Unfortunately were we are located there is not much signal for anything.
Jun 22, 2025
Staff was wonderful. The store could carry some toiletries such as disposable razors.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay with us! We will add that to our list to supply in the store. We appreciate your feedback
Jun 22, 2025
We had a great stay..Campground was beautiful and hosts were amazing..Definitely recommend. We are already planning our next trip there.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We look forward to seeing you on your next trip.
Jun 22, 2025
Everything was great!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. Have an amazing summer.
Jun 22, 2025
Good location for all we wanted to visit. Staff very friendly and helpful (laundry machines). Found that the shower floors always had puddles and dirt, and drains always had hair around them. Better drainage or heavy floor mats with drain holes could have helped with the water & dirt. Providing paper towels is a mixed bag. They would allow campers to wipe off the sink and counters after using.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We do not have paper towels to lower the litter around the campground. Thank you for the suggestions of improvement. We will look into them.
Jun 21, 2025
Friendly, excellent staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. Have an amazing summer.
Jun 20, 2025
The place is pretty but there was a bad sewer smell. Our RV spot where we parked the trailer was fine but the grass area was very uneven and it looked like they had taken out the fire pit and never filled it in very dangerous at night. Luckily we never drank the water as our water hose had a brownish stain stain on it and when we cleaned the hot water tank at home it was filthy

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear you had some issues. Unfortunately at this campground we do use well water, so there are some minerals in it.
Jun 20, 2025
I was very pleased with our long pull through site , I loved the sites were all basically in the woods amongst trees instead of an open field . Everyone camping was spread out in the campground and the hosts were very nice and helpful, would definitely go back , the only thing I would say is don’t follow your GPS , call for the directions

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review.
Jun 20, 2025
Staff was helpful and checked in with us regularly. Steve was friendly. Our 3 granddaughters (age 10) loved the outlook rock. Such CLEAN BATHROOMS!! Nice shade

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. Have a great summer.
Jun 19, 2025
Jun 18, 2025
Beautiful campground although it was cold and rainy ����.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear mother nature did not cooperate for your stay. We hope to see you in the future.
Jun 17, 2025
We made reservations in January for a specific site and were given confirmation. When we showed up in June, with no prior knowledge, we were told they gave our site away and were given a smaller inferior site with no view for the same fee. We have stayed here for 20 years, gone through 3 owners and have never been treated more rudely as this current staff. Huge disappointment. Sadly our last stay

CAMPGROUND RESPONSE / COMMENTS:

You were moved to the site right beside where you originally were. We were unable to make new sites this summer so we had to move some people. You chose to go to an interior site with no sewer. You were notified by phone twice and we received nothing back from you. We have an amazing crew. Thanks
Jun 16, 2025
Jun 16, 2025
A work in progress, but a nice spot to park and enjoy the sites nearby. Very nice folks, if we come back through the area we’ll stop and stay again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We are so glad you enjoyed your stay. We look forward to seeing you in the future.
Jun 15, 2025
Our stay was amazing, this place has so many things to do! Everyone is very friendly and it’s a very beautiful campground, we have decided to make this an annual trip. Wish there was better Internet services due to working on certain days, but other than that, it was amazing!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay, we look forward to being part of your annual trip.
Jun 14, 2025
Jun 14, 2025
It is one of the most beautiful campgrounds I've ever seen. The staff is friendly and go out of their to please you. If I could say one bad thing about this place is that we had to leave.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We have great plans for Needles Highway KOA. One thing you can't buy is where this campground is located. Just...wow...Check out our facebook (https://www.facebook.com/hillcitykoa) as we post updates on our journey to making the park a jewel of the Black Hills.
Jun 14, 2025
Loved everything except internet service. With no cell service better internet would be a great addition.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We have recently done some wifi work in the park to make service better.
Jun 14, 2025
Great place to camp while enjoying the many interesting attractions of the Black Hills. Just a short drive to all the good stuff. Employees were very friendly and helpful. The only negative we found was the Wi-Fi reception was poor.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We have recently done some wifi work around the park. Thank you for your review.