Campground Reviews

Jun 30, 2025
Cabins were nice. The people were amazing!
Jun 29, 2025
This campground is tucked off the not too busy highway- with trees and some black hills. We stayed in a camping cabin- which was immaculately clean and had a nice porch and swing and picnic table and fire pit. It was so comfortable. And the location is serene but also near everything. The hosts were great guides to the area as well as super nice and super helpful. It was a wonderful experience.

CAMPGROUND RESPONSE / COMMENTS:

thank you for the great review. We can't wait to see you again.
Jun 28, 2025
Jun 28, 2025
I bring grandkids every other year to camp for a week (started in 2011). It was a wonderful experience for us this year. This I can say it was much better than what I experienced 2019 through 2023. Those years were okay, but the people running/on-site this year were superb. Thank you and hope to be back in 2027.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind review. We look forward to your next visit.
Jun 28, 2025
Top notch staff! Two areas that need attention. Internet and the water at site 122 was discolored and smelled.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We are currently working on these issues.
Jun 27, 2025
Beautiful area!! Convenient to Custer state park/needles hwy! Very friendly hosts

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We are so glad you enjoyed your stay.
Jun 27, 2025
very easy to check in: Very polite staff. very clean restrooms ; one toilet was not flushing. I told staff about toilet and it was quickly fixed Internet worked well. i was at Custer Park SD. I thought $47 one night fee for tent camping was extreme. but i needed a place to camp overnight.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We are sorry to hear you did not 100% enjoy your stay. We feel our prices are pretty fair and about the same as all other campgrounds around this area.
Jun 27, 2025
Our family loves the Hill City/Needles Hwy KOA! We stayed in a cabin, which was very comfortable for 4 people. The kids loved the pool and jump pad. Wonderful family atmosphere and the front desk staff was incredibly friendly.

CAMPGROUND RESPONSE / COMMENTS:

thank you for the kind review. We hope to see you again soon.
Jun 27, 2025
The staff went above and beyond here! Everyone we met was welcoming and friendly especially Tammy, Wendy, Tim, Jared, Steve and Eddie! We have been to other KOA locations and have always found a warm welcome but this group was outstanding. We had to extend our stay and they were just so accommodating. The location is also wonderful, lots of trees, and options for more tucked away sites.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay. Have a great summer
Jun 26, 2025
Staff were driving their cart too fast too much dust.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not enjoy your stay. We will talk to our staff about their speed.
Jun 25, 2025
Very relaxing. Nice for kids. Drive through slots made it easy.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your visit. We look forward to seeing you again.
Jun 25, 2025
Nice quiet campground. Campsites are kind of small. Would like more space between campers. However, staff very friendly and helpful. This is their first year as KOA and I’m sure more improvements are on the way.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review. We continue to work on the campsites for our guests enjoyment. Have a great summer!
Jun 25, 2025
Very friendly and helpful staff. They were able to find us a spot for 4 days without moving. On short notice. Beautiful location close to Custer Station Park. Returning later in summer. Only negative very poor internet (not sure that’s a bad thing)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind review and we look forward to seeing you later in the summer!
Jun 24, 2025
We love this location. We enjoy that the campground was not over crowded. Everything exceeded our expectations.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We hope to see you again soon.
Jun 24, 2025
Jun 24, 2025
Beautiful location. The RV site was not at all level (took a lot to get level). There was sediment in the water at the RV hookup, and the shower water had a "rusty" smell to it. The cost was $35 more per night than every other KOA that we've stayed at. Otherwise the kids had a ball here.
Jun 24, 2025
Nice place with lots of amenities. Beautiful location! No cell service at this location, but good Wifi.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! Have a great summer!
Jun 23, 2025
Beautiful location very close to all the sights to see in the Black Hills. I want to camp here again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We look forward to your next visit.
Jun 23, 2025
Great campground! It's newer to KOA but it's a well-established campground. The staff was amazing and really friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We hope you have a great summer.
Jun 23, 2025
The staff was very friendly and welcoming. They were the highlight of the stay. The campground was crowded, tents everywhere along with packed trailer spots. Although it says two tents per spot, that wasn’t the case. Prior to KOA owning this resort, it wasn’t nearly as crowded.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear you didn't have a wonderful experience. We hope to see you in the future.
Jun 23, 2025
Stay was good, just like the previous 8 years we have been going there. Huge complaint, please put an AC unit in every cabin. We were in cabin S and since it was 90 degrees out it was miserable in there until about 2:00 AM Also, if there are 15 kids on the jumping pad at 8:00 when it finally cooled down, please let them jump instead of unplugging it because it’s 8:00, they were having a great t

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review, We will look into putting an air conditioner in that cabin. We have to unplug the Jump pad at 8pm due to safety reasons.
Jun 23, 2025
Friendly helpful staff, clean bathrooms, great location!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We look forward to seeing you again in the future.
Jun 23, 2025
Excellent staff! We really enjoyed our stay. Site 111 tight with neighbor but we ran all day and stayed inside in the evenings. Very much enjoyed!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. Have a great summer
Jun 23, 2025
This campground is in a stunning location. At night it cooled down and got quiet. You could see a million stars in the sky. All of the workers were really nice. The delivery of ice and firewood to our site was fast and easy. The bathroom/shower was clean. I would highly recommend staying here.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind review. We are so glad you enjoyed your stay.
Jun 23, 2025
The staff is one of the most helpful and friendly people. At the last minute they were enable to find us a pull full spot for 4 nights. Great hiking and views in the pines. Very close to Custer State Park. We will definitely come back

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay. Thank you for the great review.
Jun 22, 2025
Jun 22, 2025
We were there just to sleep ,we were tired after a day of adventures . Very quiet ,bathrooms were clean. Wi-Fi wasn’t the best but really when your on vacation you don’t need much ,would of been nice to watch the news

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. we are sorry to hear the WIFI was not up to par. The host should have notified you on check in that the WIFI is just to check email and text messages. It is not strong enough to stream anything. Unfortunately were we are located there is not much signal for anything.
Jun 22, 2025
Staff was wonderful. The store could carry some toiletries such as disposable razors.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay with us! We will add that to our list to supply in the store. We appreciate your feedback
Jun 22, 2025
We had a great stay..Campground was beautiful and hosts were amazing..Definitely recommend. We are already planning our next trip there.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We look forward to seeing you on your next trip.
Jun 22, 2025
Everything was great!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. Have an amazing summer.
Jun 22, 2025
Good location for all we wanted to visit. Staff very friendly and helpful (laundry machines). Found that the shower floors always had puddles and dirt, and drains always had hair around them. Better drainage or heavy floor mats with drain holes could have helped with the water & dirt. Providing paper towels is a mixed bag. They would allow campers to wipe off the sink and counters after using.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We do not have paper towels to lower the litter around the campground. Thank you for the suggestions of improvement. We will look into them.
Jun 21, 2025
Friendly, excellent staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. Have an amazing summer.
Jun 20, 2025
The place is pretty but there was a bad sewer smell. Our RV spot where we parked the trailer was fine but the grass area was very uneven and it looked like they had taken out the fire pit and never filled it in very dangerous at night. Luckily we never drank the water as our water hose had a brownish stain stain on it and when we cleaned the hot water tank at home it was filthy

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear you had some issues. Unfortunately at this campground we do use well water, so there are some minerals in it.
Jun 20, 2025
I was very pleased with our long pull through site , I loved the sites were all basically in the woods amongst trees instead of an open field . Everyone camping was spread out in the campground and the hosts were very nice and helpful, would definitely go back , the only thing I would say is don’t follow your GPS , call for the directions

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review.
Jun 20, 2025
Staff was helpful and checked in with us regularly. Steve was friendly. Our 3 granddaughters (age 10) loved the outlook rock. Such CLEAN BATHROOMS!! Nice shade

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. Have a great summer.
Jun 20, 2025
My only complains was that the ladiesbathroom and shower were not clean when I went into it at 7:00 in the morning. Recommend cleaning both at the end of the day before families get up and start using for the day. The gentleman that drove around on the golf cart to take folks to their camping spots was extremely friendly and helpful! Checkin was easy and the lady was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay, we will give your suggestion to housekeeping. We look forward to seeing you in the future.
Jun 19, 2025
Jun 19, 2025
The staff was so friendly and the cabins were delightful. The kids loved the porch swing. Amazing views and nice little walk to scramble up look out rock.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay. We look forward to seeing you in the future.
Jun 19, 2025
I was blown away by the personalized assistance from Melissa planning how to get the most out of my short time in the area. Cleanliness of the facility was outstanding. The centralized location to all local attractions could not have been more convenient.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review. We are truly blessed with the staff we have this year.
Jun 18, 2025
Beautiful campground although it was cold and rainy ����.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear mother nature did not cooperate for your stay. We hope to see you in the future.
Jun 17, 2025
We have stayed in this campground in past years when it was "Horse Thief RV Resort" in our camper-van in the tent area with no hook-ups. We particularly like the grassy tent area. We like the change to KOA. It seems like improvements are being made to bring up the quality. During our recent 4-night stay, the staff was friendly and helpful, and the restrooms/bathhouses were well-maintained.

CAMPGROUND RESPONSE / COMMENTS:

thank you for the great review. We can't wait to see you again.
Jun 17, 2025
Jun 17, 2025
All the staff were so helpful and very friendly! Very large tent sites, clean restrooms, many amenities available!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind review. We hope to see you again in the future.
Jun 17, 2025
I've been to Horse thief campground (KOA) a number of times. The people and location are great. I'll be back the next time I'm in the area.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your visit. thank you for the wonderful review.
Jun 17, 2025
We made reservations in January for a specific site and were given confirmation. When we showed up in June, with no prior knowledge, we were told they gave our site away and were given a smaller inferior site with no view for the same fee. We have stayed here for 20 years, gone through 3 owners and have never been treated more rudely as this current staff. Huge disappointment. Sadly our last stay

CAMPGROUND RESPONSE / COMMENTS:

You were moved to the site right beside where you originally were. We were unable to make new sites this summer so we had to move some people. You chose to go to an interior site with no sewer. You were notified by phone twice and we received nothing back from you. We have an amazing crew. Thanks
Jun 17, 2025
The campground was so scenic, I loved stepping out of my cabin every morning. My grandchildren loved the bouncy pad and spent hours on it. Everything was clean, grounds and buildings were well kept up. On top of everything else the staff was friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the amazing review. Have a great summer
Jun 16, 2025
Jun 16, 2025
This has been a long time favorite place of ours. We hope that it can keep the same laid back, friendly, and quiet atmosphere that it always has even after becoming part of the larger KOA umbrella.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoy our park. We can't wait to see you on your future travels.
Jun 16, 2025
A work in progress, but a nice spot to park and enjoy the sites nearby. Very nice folks, if we come back through the area we’ll stop and stay again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We are so glad you enjoyed your stay. We look forward to seeing you in the future.
Jun 15, 2025
Our stay was amazing, this place has so many things to do! Everyone is very friendly and it’s a very beautiful campground, we have decided to make this an annual trip. Wish there was better Internet services due to working on certain days, but other than that, it was amazing!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay, we look forward to being part of your annual trip.