• *(required)
  • *(required)

RV Reviews

Jun 12, 2023
We always have a great time and we stay at this KOA wishing the pool was completed and able to use while we were there that week in June, my husband had knee surgery done, and we were hoping to relax by the pool since it is difficult to get down into the sand and back up again from the BG area I understand you can rent and bringing your own golf cart. But lots of under age kids driving,
Jun 12, 2023
Bathrooms were clean, staff was helpful and friendly. The $10 daily amenities charge wasn't supported with activities or use of the pool as it was still closed the 1st full week of June.
Jun 12, 2023
We really liked the campground but that is about it . I will start with the staff that was very unfriendly. Then I will move to the campsite that had dog poo on it . Then I will move to the fact that we paid extra for a site next to the pool that was CLOSED that we never were notified of and we’re not compensated for . We will not stay here again .
Jun 12, 2023
Very nice and clean campground. Loved the beach and swimming pool!
Jun 12, 2023
Jun 12, 2023
Clean facilities, friendly staff, nice services with garbage pick up and firewood delivery. Great place to stay.
Jun 12, 2023
Great facilities, clean, quiet. Front desk extremely helpful. Food at Sunset Grill was fantastic. Highly recommend the crab cake sandwich!!
Jun 12, 2023
KOA has always been nice and staff is great. I have a problem with the ice machines. I ended up paying $10 for a bag of ice...nor happy
Jun 12, 2023
First lot next to the beach! Great access but some traffic peak times
Jun 12, 2023
Enjoyed the week however I feel over priced. Sites are not in the best of conditions. Pool not available. Tried to order pizza but no answer on phone. Also tried to call service desk and again no answer. I believe it was wrong to charge $10 per day for amenities due to conditions. A couple weeks prior stayed at another KOA that was just exceptional with similar pricing.
Jun 12, 2023
Loved it! Great location, very nice facilities. Well maintained, great staff.
Jun 10, 2023
I always like this place close to the beach. I was very disappointed in the pool not being open. More offended at being told I could use the bouncy pads are one of their many perks at the park. Amenity's I believe we are in our 70s not interested in bouncy pads. Water was brought in and the pool opened my last day in the p.m.
Jun 10, 2023
The pool was not available and no advanced notice, the grass at the sites were cut but not trimmed. The cost was very high for just a regular KOA. We will not return. There were no amenities to be charged a additional fee.
Jun 10, 2023
Campground was nice. The only issues i could speak of was that the pool was closed for the weekend and there was no mention of it on the webpage. Not a deal breaker but certainly would have been nice to know in advance.
Jun 09, 2023
Very nice campground ! The management and staff were extremely pleasant and helpful �
Jun 09, 2023
It was our 2nd visit and we were so disappointed. It smelled like dead carcus and garbage the whole time we were there. The beach was a not kept up the pool was not open and it was the first week of June, the restraunt was out of the first two things we ordered Shrimp and Scotch, so food and drink. Will not go back or recommend to anyone! management was not hospitable about it at all!
Jun 08, 2023
Jun 07, 2023
Nice campground...but the cram you so close to each other even if campground is half empty. And when I say close I mean extremely. And very disappointing that the pool was not open...June..really. no excuses pool shoukd have been open memorial day weekend. You pay for the ammenties. It was clean, dog run was great, beach nice, restaurant good.
Jun 07, 2023
Very enjoying, renting a golf was great. The camping store has everything you need and the staff was very friendly and helpful with any questions ask.
Jun 06, 2023
Awesome
Jun 06, 2023
It was our first time there and we loved it. It’s very clean, easy to get in and out of sites, friendly staff. We will be back for sure.
Jun 06, 2023
It would have been nice if the pools would have been open...the beach needed a cleaning. Our septic hookup was too far away and we had to struggle to hook up and it was uphill. However, overall we enjoyed our stay.
Jun 06, 2023
We had a wonderful stay - besides a campside a couple sites down that was up hooping and hollaring until 3 am each night it was great = seems at least by midnight would be the cut off AND they had 6-8 dogs and they were not on leashes and kept coming over to our site and when they left the site was covered in the dogs mess. other than that we LOVE the campground! This was our second stay!
Jun 05, 2023
The staff was really nice. It was clean. We loved the location. My family was super upset that we booked this location because of 2 pools. NO ONE told us both pools were closed. We booked after Memorial Day so the kids could swim. We should have received a message that that would not be an option. We tried to fill some time at the game room to find that 3 of the games we put money in did not wor
Jun 05, 2023
Let down that the pool was not open yet and no one informed us it would be closed. We attempted to get ice cream at the food service counter in the camp store on Saturday early afternoon and no one ever came to help us so we went to town instead. Staff we met were very nice and accommodating, so kudos to them!
Jun 05, 2023
Staff was very friendly and helpful. Kampground was clean and well kept. Food was good and beach was nice. The few complaints I have is that the pool was not open and we were there in June so it should of been and the front hotel makes the place look run down.
Jun 05, 2023
Totally overcharged when all your facilities were not available. This questions our willingness to ever stay at a KOA again…ever….
Jun 05, 2023
Loud neighbors yelling, cussing and fighting 11-2am. Kept our kids up, wish they had a phone number to call for issues like this.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you had some issues with noisy neighbors. We understand your frustration. We hope you enjoyed the rest of the property and had a fun stay with the kids!
Jun 04, 2023
Registration was quick and easy. Agents were very professional and friendly. I enjoyed my stay!
Jun 03, 2023
Loved the campground, staff was very friendly and helpful. The Jackspot restaurant on the beach has great food. Your maintenance staff was unbelievably helpful. After a 7 hour drive to get there, we were setting up and found a major water leak under the bathroom sink. We contacted maintenance to borrow a tool. Maintenance assessed the situation and completed the repair.
Jun 02, 2023
We are really upset with our stay here. This was our first time and it was after Memorial Day Weekend and half of the Amenities were not available. The pool was not filled, the hammocks on the beach weren’t out and the bounce pad for the kids was not blown up. Also, no one ever answered the front desk when we called. Very disappointed because we pay for these amenities! Will not stay again.
Jun 01, 2023
Bathrooms where disgusting. For a holiday weekend they should have been maintained much better. Friday 5/26 through Tuesday 5/31 out of 3 toilets in the Men's room 2 where always clogged with toilet paper and crap. Ladies room. Was just as bad. Bathrooms need to be inspected every couple of hours when the campground is full. And it was this bad without the pool open.
May 31, 2023
Unfortunately the weather was horrible but y’all can’t do anything about that. The bathroom by the beach was out of order and the one by the parking lot was pretty messy. It didn’t matter for this trip but if the weather had been better we would have been upset that the pool wasn’t ready. We do love the campground though. The band on Saturday was really good
May 31, 2023
We really enjoyed our first stay here!!! Even though it was the coldest Memorial Day weekend we can remember we still had a blast!!
May 31, 2023
We've been coming to the Cape Charles KOA for several years for Memorial Day & this will be our last. The pool, bar and restaurant weren't opened. We paid full price and a lot of money to use the campground amenities, but this is the 2nd year things weren't opened and paying more for a holiday weekend. Bathrooms and toilets were gross too, not clean like it used to be.
May 31, 2023
As always is perfect spot for camping, only one suggestion when you go to the beach will be nice that the restaurant accept apple pay!
May 31, 2023
We have a great time here every year with our family!
May 31, 2023
The staff was always friendly and helpful. The park is beautiful with lots to offer families. It was too bad the weather was not the greatest but out of 5 days there was only one bad day with raining and wind all day.
May 31, 2023
Great staff, fun activities for the whole family. Beautiful, private beach. We can't wait to come back!
May 31, 2023
Pool was clised, 80% of arcade games were out of order, change machines were out of quarters, ran out of fire wood, kid activities didn’t have alternative indoor activities, front desk NEVER answered the phone.
May 30, 2023
We had a great time despite the weather conditions. The planned activities were great and the parade was so fun! We already rebooked for next year!
May 30, 2023
We have stayed at this campground for many years, rates have steadily increased over the years. It has gotten to where we probably will not be able to continue to stay here due to the rates being so high and the additional charges that accompany the nightly rate.
May 30, 2023
I felt by memorial weekend the pools should have been open, the onsite pizza should have been available, was told the health department had not approved it.. The ice machine was not working. I was offered no solution other than to call the 800 number on the machine. I feel that had everything been open it would be a much better experience.
May 30, 2023
May 30, 2023
great staff and great fun, excellent location
May 30, 2023
We enjoyed our stay at the KOA. I'm glad we spent the extra $ for the deluxe camp site with the concrete patio.
May 30, 2023
Very pleasant time in a great facility. Staff was very courteous.
May 30, 2023
everything was so clean and the staff was friendly and helpful. The store was jamb packed with great stuff at better then avg prices. Sites were fairly level but drained water quickly . The beach was big and clean. the prices of drinks at the beach bar seamed to fluctuate one day a soda was $2 the next it was $3.50
May 30, 2023
BOOKED THIS DUE TO THE OPENING OF THE SEASON, WHEN ARRIVING THE POOLS WERE NOT OPEN AND WERE NOT EVEN EMPTIED OR CLEANED OUT, THE FOOD SHOP IN GUEST SERVICES WAS NOT OPEN ALL WEEKEND. i UNDERSTAND THERE IS THE BAY UT WHEN YOU HAVE LITTLE ONES AND THE WAVES ARE BIG YOU CANT LET THEM GO IN SO WE WERE EXCITED BC FIGURING THE POOLS WOULD BE OPEN AND THE WAS VERY DISAPPOINTING
May 30, 2023
VERY disappointed in our stay. Regardless of weather, the pool wasn't ready, the jump pillow was shut down during times that made no sense. The food wasn't open in the main office and the machines for kids to use when it was raining couldn't be used due to machines being broken or kids unable to get quarters due to that machine being broken. Men's rooms REEKED of urine.