Cape Charles / Chesapeake Bay KOA Reviews

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Nov 10, 2019
Nov 04, 2019
What a fantastic and relaxing long weekend! The staff (from check in, the park manager, to Jack Spot folks were friendly and helpful. We love that it was dog friendly. Everything was well- maintained and clean. The only thing that wasn’t a 10 was the comfort level of the bed in the RV.
Nov 04, 2019
great week-end
Oct 30, 2019
Reserved for 10/27/19 - 30th and Requested cabin facing beach - 35th anniversary celebration surprise for husband. All cabins were UNOCCUPIED however they placed us in a cabin facing the woods. Jackspot was closed ,beach was dirty! I expressed my disappointment and left a day early due to conditions. Staff did NOT even offer a partial refund or an ounce of regret.
Oct 28, 2019
We stayed in a cabin ... my 2 kids have campers .. we had a great time ... our camper was close to them so that made it great ! People were nice & helpful that worked there ... lots of things to do ... just a perfect setting ! Thank you !
Oct 22, 2019
Our camper could have been cleaner. Counters and tables with debris, bathroom floor quite dirty behind toilet and sink. Other than that-we had an amazing time!!!!
Oct 22, 2019
We had the best time! Some campgrounds are very anti pets. KOA was so welcoming to our pet who is like our family! Our last day it rained and Pam made it so comforting for us on our stay. Willing to do whatever she had to to make us have a great time. We will definitely be coming back next year!
Oct 22, 2019
Our RV that we rented had dirty bed linens. Visible loose dirt and also stains. Mattress covers were torn and in bad shape. Made the RV seem untidy and dirty. The cable was not working on the tv and we had to call housekeeping to come fix that. I feel like this should have been taken care of/checked prior to giving us the keys to the RV.
Oct 21, 2019
Oct 21, 2019
Love this campground. We always have a great time. We stayed in a cabin for the first time this trip. There were no extra trash bags and it wasn’t clear what we should do if we needed anything, like new towels.
Oct 16, 2019
good stay
Oct 15, 2019
Stayed in a cabin with our dogs. Loved this camp! The beach was terrific and the cabin was great. Wonderful weekend get away!
Oct 15, 2019
it was great. We thought there was a grill available to cook with at our cabin but had to use the central one in the campground. We would have brought our own had we known. Other than that, we LOVED it. Great place, great staff!! Cabin was fantastic!!
Oct 14, 2019
Oct 10, 2019
First cottage we went to had mouse droppings everywhere. The second one they gave us have no droppings but was dirty. Website showed a nice restaurant. It was only open Thursday thru Sunday. We checked in on Monday. Very disappointed. Will not go back.
Oct 09, 2019
My first time staying in one of the cottages. I loved it, especially the screened porch. The property is well kept. If anything I would like to see the cottages updated a bit. As always, the staff was very engaging and helpful. I think the rule of one car to a cottage is not good since two SUV's can fit side by side without taking up any other cottage parking. We will always come back.
Oct 07, 2019
Oct 06, 2019
Inside of cottages could use a paint job. The white is dirty and depressing. There we no spoons. Fruit flies/Kant’s were awful maybe give guest Irish spring or dawn to help deter them. Also cottage smelled horrible like bug spray maybe put an air freshener in the cottage.
Sep 30, 2019
We had a wonderful time as always and the staff was great.
Sep 30, 2019
We had a wonderful time and enjoyed checking out RV life in one of the new RV rentals. The only negative I will mention is that my elderly mother had an issue when down on the beach. She was able to get down to the beach okay, but the step leading back up was EXTREMELY high! She needed help getting back on that step. I was so surprised to see there is no ramp or access for handicapped!
Sep 23, 2019
Had a wonderful time. Everything was nice and most of the staff was very friendly. It feels like everyone is family there. We will definitely be back again
Sep 20, 2019
The campground was nice. The only draw back was the cardboard thin mattresses in the rv! It was like sleeping on a cement floor! I had to double up on the matress to get a ok night's sleep. They need to get much thicker mattresses!
Sep 13, 2019
Everyone was very friendly and helpful. The place is very clean.
Sep 09, 2019
Sep 08, 2019
I would advise any future quests that if they stay at sunset beach to be prepared in the case of an emergency. Though the hurricane was no fault of sunset beach, basicly they shut the resort down without a word to any of the quests. We were lucky because we were only an hour away. But there were people from upstate NY and Long Island that really were upset. Your staff really needs training
Sep 03, 2019
Aug 31, 2019
It was more of an RV park. Not too many activities except for beach and pool. Would have liked at least a small mini golf. Arcade was small. Not too much food in store fridge. Hot water switch should have said “don’t touch”. Needed things to do when it rains. Not many trees, very open park. Sunsets were very beautiful!! Pool was nice.
Aug 31, 2019
we LOVE the glamping tents. this was our 2nd time staying there. I don't remember if I requested one near the bathroom but we were in the furthest one. I have to use it every 2 hrs. during the night so I would have liked to have been closer. we love the Jackspot restaurant. Everyone was very nice and very helpful.
Aug 29, 2019
Had minor issues w/ the rental rv but the office was quick w/ trying to remedy the few issues. Very impressed & very satisfied! Will return again soon.
Aug 28, 2019
Booked cottage and RV Sites adjacent to each other in Jan 2019. Confirmed 8 days before arrival Aug 23rd. Upon arrival were assigned different cottage site. Could not resolve and had to accept another cottage not even visible from RV site. Upon entry cottage smelled musty as if someone had been smoking inside. Like facility location however attention to reservation details and conditions lacking
Aug 26, 2019
Aug 25, 2019
We absolutely loved your Safari Tents! They have a great location within the campground. The amenities at this KOA are second to none. We enjoyed the beach, pool, entertainment and your on-site restaurant. We absolutely loved our time here.
Aug 24, 2019
Eneything was perfect and good but housekeeping need some more improvements like cleaning stuff. I found some dirty cloth underneath bunker bed from RV. And I found some dirty underwear also from one of the drawers
Aug 23, 2019
Aug 23, 2019
Aug 19, 2019
The location is amazing, but I did not get the "KOA Family" feeling, unless your family is always asking you for money. The rec team is doing their best to get some kids activities organised, but street chalk on the hottest moment of the day on blistering asphalt is not going to attract many campers. The fish gutting station is smelly and attracts vultures. Pool cabanas are reserved but empty.
Aug 14, 2019
Love the tents
Aug 13, 2019
Wonderful weather, wonderful stay and staff was very accommodating. Big shout out to Kelsey Lehnerd , always around and helpful answering all of our questions from activities to places to eat. My family and I enjoyed the beach, cornhole tournament and the live music.
Aug 13, 2019
Fue muy agradable y muy limpio todo excelente el próximo año vamos a estar más días nos encantó y a mi familia también
Aug 10, 2019
Aug 07, 2019
The cabin was nice and great location within walking distance of everything. The only problem was when i checked in i finished paying my balance and the women just threw my change on the counter like i wasn’t standing there and then i rented a golf cart and she copied my id and did the same thing. Just tossed it on the counter. She was extremely rude.
Aug 05, 2019
Wonderful! Will return again!
Aug 04, 2019
We loved every minute. The location is great also with the use of pool and beach. Great that dogs are welcome. Areas to make it better: a brush and pan in the tents would be super, a place to wash food utensils instead of bathroom would be fantastic, please remove extremely large spider that hangs above female door of bathrooms at night and it would be nicer if the showers were cleaned.
Aug 03, 2019
We stayed in one of the glamping tents and loved it!
Jul 31, 2019
We rented a cabin for a 3 night stay. When I made the reservation about 2 months in advance I was told there would be daily maid service for towels and bathroom cleaning. This did not happen once during our stay. When I went to the registration desk to request towels during our stay I was told the resort was severely understaffed. Trash was not picked up and the screened porch screens were ripped.
Jul 30, 2019
John did an excellent job of addressing a few concerns. Cabin was in need of a little bit of a cleanup - we requested cleaning supplies on 2 occasions - 2 days in a row. We were informed that they will send maintenance instead to take care of (Maintenance never showed up either day). John did scrounge up some supplies as requested and we cleaned the areas that needed a quick cleaning.
Jul 30, 2019
This camping resort has so much to offer and was a wonderful vacation for my family. Staff was very helpful and activities were great! The cabins were great. My only comment is that the sites are a little close together which only became a minor problem when the neighboring crowd was a little more rowdy than I’ve experienced at other campgrounds. We really enjoyed our stay!
Jul 28, 2019
Had a super time!!!!!! Rented for my family a Deluxe Cabin, RV site, King Suite And King Room. Everyone was happy with their accommodations. We all had a great time. The staff was just wonderful. So glad you honor the Armed Services with a discount. The only negative thing I can say is that many picinic tables need to be replaced. The campgrounds itself is extraordinarily clean. We will be back
Jul 26, 2019
Jul 25, 2019
It was amazing being so close to the beach & pool. The beach rentals were wonderful, the staff was great. Karaoke night was a HUGE hit for our teens. The hammock pavilion was a favorite. The cabin was constantly swarming with ants despite staff spraying the outside & one of our air conditioner units broke the last night & hardly any towel hooks & no door mat to control sand but we still rebooked!
Jan 23, 2020
Nice
- Akiya Upshur on Google
Nov 19, 2019
Can't wait to go back!
- Lori H on Google
Jan 03, 2020
Great place to relax.
- Christopher Buckeye on Google

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