Cape Charles / Chesapeake Bay KOA Reviews

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Sep 13, 2019
Everyone was very friendly and helpful. The place is very clean.
Sep 09, 2019
Sep 08, 2019
I would advise any future quests that if they stay at sunset beach to be prepared in the case of an emergency. Though the hurricane was no fault of sunset beach, basicly they shut the resort down without a word to any of the quests. We were lucky because we were only an hour away. But there were people from upstate NY and Long Island that really were upset. Your staff really needs training
Sep 03, 2019
Aug 31, 2019
It was more of an RV park. Not too many activities except for beach and pool. Would have liked at least a small mini golf. Arcade was small. Not too much food in store fridge. Hot water switch should have said “don’t touch”. Needed things to do when it rains. Not many trees, very open park. Sunsets were very beautiful!! Pool was nice.
Aug 31, 2019
we LOVE the glamping tents. this was our 2nd time staying there. I don't remember if I requested one near the bathroom but we were in the furthest one. I have to use it every 2 hrs. during the night so I would have liked to have been closer. we love the Jackspot restaurant. Everyone was very nice and very helpful.
Aug 29, 2019
Had minor issues w/ the rental rv but the office was quick w/ trying to remedy the few issues. Very impressed & very satisfied! Will return again soon.
Aug 28, 2019
Booked cottage and RV Sites adjacent to each other in Jan 2019. Confirmed 8 days before arrival Aug 23rd. Upon arrival were assigned different cottage site. Could not resolve and had to accept another cottage not even visible from RV site. Upon entry cottage smelled musty as if someone had been smoking inside. Like facility location however attention to reservation details and conditions lacking
Aug 26, 2019
Aug 25, 2019
We absolutely loved your Safari Tents! They have a great location within the campground. The amenities at this KOA are second to none. We enjoyed the beach, pool, entertainment and your on-site restaurant. We absolutely loved our time here.
Aug 24, 2019
Eneything was perfect and good but housekeeping need some more improvements like cleaning stuff. I found some dirty cloth underneath bunker bed from RV. And I found some dirty underwear also from one of the drawers
Aug 23, 2019
Aug 23, 2019
Aug 19, 2019
The location is amazing, but I did not get the "KOA Family" feeling, unless your family is always asking you for money. The rec team is doing their best to get some kids activities organised, but street chalk on the hottest moment of the day on blistering asphalt is not going to attract many campers. The fish gutting station is smelly and attracts vultures. Pool cabanas are reserved but empty.
Aug 14, 2019
Love the tents
Aug 13, 2019
Wonderful weather, wonderful stay and staff was very accommodating. Big shout out to Kelsey Lehnerd , always around and helpful answering all of our questions from activities to places to eat. My family and I enjoyed the beach, cornhole tournament and the live music.
Aug 13, 2019
Fue muy agradable y muy limpio todo excelente el próximo año vamos a estar más días nos encantó y a mi familia también
Aug 10, 2019
Aug 07, 2019
The cabin was nice and great location within walking distance of everything. The only problem was when i checked in i finished paying my balance and the women just threw my change on the counter like i wasn’t standing there and then i rented a golf cart and she copied my id and did the same thing. Just tossed it on the counter. She was extremely rude.
Aug 05, 2019
Wonderful! Will return again!
Aug 04, 2019
We loved every minute. The location is great also with the use of pool and beach. Great that dogs are welcome. Areas to make it better: a brush and pan in the tents would be super, a place to wash food utensils instead of bathroom would be fantastic, please remove extremely large spider that hangs above female door of bathrooms at night and it would be nicer if the showers were cleaned.
Aug 03, 2019
We stayed in one of the glamping tents and loved it!
Jul 31, 2019
We rented a cabin for a 3 night stay. When I made the reservation about 2 months in advance I was told there would be daily maid service for towels and bathroom cleaning. This did not happen once during our stay. When I went to the registration desk to request towels during our stay I was told the resort was severely understaffed. Trash was not picked up and the screened porch screens were ripped.
Jul 30, 2019
John did an excellent job of addressing a few concerns. Cabin was in need of a little bit of a cleanup - we requested cleaning supplies on 2 occasions - 2 days in a row. We were informed that they will send maintenance instead to take care of (Maintenance never showed up either day). John did scrounge up some supplies as requested and we cleaned the areas that needed a quick cleaning.
Jul 30, 2019
This camping resort has so much to offer and was a wonderful vacation for my family. Staff was very helpful and activities were great! The cabins were great. My only comment is that the sites are a little close together which only became a minor problem when the neighboring crowd was a little more rowdy than I’ve experienced at other campgrounds. We really enjoyed our stay!
Jul 28, 2019
Had a super time!!!!!! Rented for my family a Deluxe Cabin, RV site, King Suite And King Room. Everyone was happy with their accommodations. We all had a great time. The staff was just wonderful. So glad you honor the Armed Services with a discount. The only negative thing I can say is that many picinic tables need to be replaced. The campgrounds itself is extraordinarily clean. We will be back
Jul 26, 2019
Jul 25, 2019
It was amazing being so close to the beach & pool. The beach rentals were wonderful, the staff was great. Karaoke night was a HUGE hit for our teens. The hammock pavilion was a favorite. The cabin was constantly swarming with ants despite staff spraying the outside & one of our air conditioner units broke the last night & hardly any towel hooks & no door mat to control sand but we still rebooked!
Jul 25, 2019
Love the quiet family friendly environment!
Jul 24, 2019
Jul 22, 2019
Horrible smell coming from bathroom inside camper. When I ask the front desk - was told that’s camping life. Horrible sewage smell by tents and outside bathrooms. Front desk people were not very friendly. Inside of camper not very clean in the bathroom.
Jul 22, 2019
The glamping tent was extremely hot and humid, so I was not able to sleep well. Moreover, there was a stench around the tent, because it is located very close to the sewage works and restrooms. There was a fan, but it is not enough to bear the heat. In light of these factors, the price of accommodation is set too high.
Jul 18, 2019
Jul 17, 2019
This KOA is nice in the trees, but needs to be run better. All offices shutdown at 5 and 6 o'clock when others are open to til 11pm. Management needs to look at other KOA's and learn the ways of camping and having more things to during your stay. Other campers felt the same way C-
Jul 16, 2019
Jul 15, 2019
Jul 15, 2019
Awesome stay. Looking forward for another summer stay next year 2020.
Jul 15, 2019
Jul 14, 2019
Jul 12, 2019
Cottagers were great.
Jul 08, 2019
This was our second year at the KOA. We stayed in a cabin last year and Safari Tent this past weekend. Both were amazing experiences. It is a very friendly environment overall. Our only downfall was the belief that sparklers were considered to be fireworks at our neighbors campsite. A fire is ok, but a child with a sparkler was not. Aside from this we are already planning for next year!!
Jul 07, 2019
We LOVED our stay and will be back!! Thank you for a great experience!
Jul 05, 2019
We rented a site and a cottage. Everyone enjoyed the pool as well as the beach. Staff is helpful and friendly.
Jul 04, 2019
Jul 02, 2019
Staff is super friendly and very helpful. Loved the beach area - will definitely be back!!!
Jun 29, 2019
Jun 24, 2019
Jun 23, 2019
Great time! This was our second year visiting and we plan on coming back next summer. Would love it if there was a ramp down to the beach so it would be easier to pull the beach cart while managing the kids. Any plan to put one in?
Jun 21, 2019
Jun 21, 2019
Staff were super helpful and knowledgeable. The RV was fantastic and had everything we needed. Would have liked recycling available at the resort and more hooks in the RV.
Sep 04, 2019
I love the campground. Most of the lots are big and everyone is very pleasant. My only complaint is when my wife has called twice to pay in full , there seems to always be more owed when I get to the desk . If we want to pay in full shouldn't the fees and taxes be included? I think so
- James Binder on Google