Campground Reviews

Jun 21, 2024
Third time staying here and as always the staff is friendly and helpful if needed. The site always lives up to expectations and we had a nice quiet stay.
Jun 21, 2024
We had an amazing time! Great vacation with kids
Jun 21, 2024
The villa was really nice! Enjoyed the screened porch! Store employees and pizza employees were awesome too!
Jun 21, 2024
Great stay, great staff. Will be back. Wish people couldn't leave bathrooms a mess.
Jun 20, 2024
We stayed 5 nights, Thursday- Tuesday. The first 2 days were great, Saturday and Sunday were terrible. All day at the pool a group of people were blaring music so loud you couldn’t even think. There was also a boat anchored off the beach who was also staying at the campground playing music obnoxiously loud you couldn’t even talk to the person beside you. Other than that it was good
Jun 20, 2024
Stayed in one of the deluxe cabins. Was very clean and comfortable. Beach is beautiful.
Jun 19, 2024
We had a group of over 80. We tried hard to stay quiet and not get rowdy. My kids got questioned by the same man about their age every time they were spotted over the 5 days we stayed. Got warned over water balloons which was not stated in the rules of not being allowed. Other than that we made the best of our time.
Jun 19, 2024
Everything was fine except we had VERY noisy neighbors for 2 nights. We had to call security multiple times to get their jubilant celebrating under control. To security's defense, they were effective; I would only add that it would save a lot of trouble if they patrolled the park at the beginning of the curfew hour and stopped the noise before it went on for too long and guests had to call.
Jun 19, 2024
This was our third stay there. We love this place. The availability to the beach, bar food and pizza is fantastic. As usual, the staff workers are amazing, friendly and welcoming. Will see you guys again soon. Thanks for a relaxing week.
Jun 18, 2024
Wonderful and friendly staff
Jun 18, 2024
Jun 18, 2024
Enjoyed your stay here.
Jun 18, 2024
Pool was overflowing crowded. One pool was not in service and empty of water. Very overstated in brochures. The fly situation at the site is a major concern. Area needs to be sprayed regularly by site. The grandkids enjoyed their time here. Also I believe that the pool and arcade should be open till 10. Currently they close at 8pm.
Jun 17, 2024
Jun 17, 2024
We had the experience, the beach, the pool , clean bathroom, friendly employees and the bar and grill During sunset is amazing :-) will be coming back
Jun 17, 2024
Great stay! We have been coming for 4 years now. Each year something changes but we adapt. Pool & store hours should be open later

CAMPGROUND RESPONSE / COMMENTS:

Thank you for camping with us! We have extended the pool hours for the season.
Jun 17, 2024
Dog friendly fun all around. Love coming here every year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Jun 17, 2024
This would have been a great stay if what was advertised on the website and brochure was what they offered. Pool area closes at 6 p.m which was not what the website stated. The arcade is also not available past 6 p.m as they close the facility. There are very little amenities other than the pool and ocean. If you go out for the day, when you return the ocean will be your only amenity.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for not meeting your expectations. The pool hours have been extended for the season. It's important to us that our guests have a great experience.
Jun 17, 2024
Very clean, and comfortable cabins... we were looking to go glamping and this really checked all of the boxes. Loved all of the amenities. Friendly and helpful staff. Will definitely do this again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad to exceed your expectations.
Jun 17, 2024
Nice Campground very clean pool area very clean. Very friendly staff always saying hello.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you enjoy our resort, and our staff exceeds your expectations.
Jun 17, 2024
Nice staying place but wish their restaurant and bar open every days and swim pool with long hours

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Jun 17, 2024
Overall very nice place and enjoyed the stay.

CAMPGROUND RESPONSE / COMMENTS:

We are glad! Thank you for letting us know.
Jun 16, 2024
Very nice place for vacation, great staff! We will certainly come back!
Jun 16, 2024
Jun 16, 2024
We have been coming to this campground since before it was a KOA, since it’s been taken over it has gone down hill year by year. This year we were shocked to find out that the pool closes at 6 during the week, which makes no sense because it’s not even staffed. Happy jacks cafe also closes at 6 so that means no ice cream after dinner, dumb! Jump pad is in bad shape, not inflated enough to jump

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not enjoy your stay. We have extended the pool hours for the season. The extended hour for Happy Jacks now includes Thursdays.
Jun 16, 2024
Campground is always clean and the staff is friendly. The beach, I know gets debris from storms ,but you have the leg, ankle breaking ramp off to the side of the restaurant to use a tractor to rake this up every morning. Issues with not being able to use the walkway to the beach was not a good thing this past week with handicap, elderly or with children You definitely need a Beach ramp !

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are working to resolve the issues with beach access.
Jun 16, 2024
This was our first visit we loved the beach and camping experience, only problem is that there is not an easy accessible way to enter the beach , the people at the bar don’t like you to use the ramp and the other accessible areas are terrible when trying to pull a wagon loaded with beach supplies. Also a big shout out to the store owners , terrific people, the staff there were all great .

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much. We are working on a better solution to access the beach.
Jun 16, 2024
Beautiful weather and the campground was clean and the staff friendly. Can’t wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay and that your great experience will bring you back.
Jun 16, 2024
The WiFi kept cutting and at times not available at all.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the inconvenience, and we are working on the wifi.
Jun 16, 2024
We enjoy everything about our stay. The staff was very friendly.we will be coming back.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful to hear! We are so glad you had a great experience, and we look forward to your next stay.
Jun 16, 2024
We found it to be very clean and well maintained. Staff was very friendly and helpful. Since we were travel with children under 10 and early summer we felt there was not a lot of events/activities. Also did not see warnings about height for the tunnels.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words about the staff. We are sorry that our events/activities did not meet your expectations.
Jun 16, 2024
All good except the 10 pm quite ime should be adhered to

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are working on improving our nighttime security. We appreciate you letting us know.
Jun 15, 2024
Jun 15, 2024
We had such a great time with family! Cabins are lovely, beach is gorgeous, pool is so nice. We plan to come back every year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you had such a great experience that you plan to be back.
Jun 15, 2024
Every staff member we encountered was friendly and extremely nice. Special thanks to Dan up front for his help and recommendation on local spots to visit. The grounds themselves were clean, and the kids loved all the different activities available. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great experience.
Jun 15, 2024
The staff were friendly and helpful. The campground was kept in great condition and especially the pool area. This is one of our favorite KOA places.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We are glad you enjoy your stays with us.
Jun 15, 2024
Campground is fantastic very helpful and friendly staff. I would have preferred they gave me the site on the other side of my friends which remained open during our stay, our neighbors where nice but our bedroom slide was right next to their party area that went later into the night than we would have preferred.

CAMPGROUND RESPONSE / COMMENTS:

We are glad our staff exceeds your expectations. Please let us know the site you prefer on your next visit. We are happy to let you choose your site.
Jun 14, 2024
This is our favorite beach location. Less than an hour from home. We celebrated our 40 anniversary this week at the Cape Charles KOA and have already booked the same week next year. Beautiful place.

CAMPGROUND RESPONSE / COMMENTS:

Happy Anniversary! We are so glad you have such a great experience that you already booked your next trip.
Jun 14, 2024
We had a great stay at the Cape Charles KOA. Very clean and very organized staff. Check in was fast and easy, after 6 hrs in the car towing the trailer, you don't want to spend an hour checking in. Like I said very organized.....

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you had an amazing experience.
Jun 14, 2024
We had a great time. Our only complaint is for a family friendly vacation, the prices of the food at the restaurants and KOA store are outrageous. I can see if this was a white tablecloth establishment but it's a camping experience.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you enjoyed your stay.
Jun 14, 2024
Nice clean campground, very quiet, great pool, people in the store were very nice. We love a good campground store, and they had one. You also have the Chesapeake Bay right there, and a nice freindly little bar and grill to watch the sunset. We would recommend this Koa.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for recommending our resort. We are glad you enjoyed your stay and had a great experience.
Jun 14, 2024
We had a great week at the CBKOA! Cabin was close to beach and pool which was great with kids. Facilities clean, amenities great for families. Kids loved activities on weekend, some during the week would be great too. Cabin clean/comfortable. Needs a few extra essentials such as a can opener and a knife (watermelon!). Off-leash beach area signage needed to prevent fights with Kens/Karens on beach!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great time! Thank you for the feedback, too! We will use this for a training tool.
Jun 14, 2024
After an issue at check-in where the maintenance worker escorted and parked us in the wrong site, which wasn’t addressed until we were partially set up, our visit was great. The camp host arrived and got us into the correct spot and provided a free bundle of firewood for our troubles. We love the campground, facilities and amenities. Staff was always pleasant and helpful. We will return!

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for the inconvenience of your initial experience and glad we could turn it around for you.
Jun 14, 2024
The location and staff were wonderful. We were in tent area and between the breeze and shade it was very comfortable. The bathhouse were always clean. The on-site beach restaurant was fabulous. Sunset from the beach bar was as good if not better the s key west sunset. I would ike to see more trees. We lucked out having a shaded spot.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you had an amazing experience.
Jun 13, 2024
We always have a great stay at this KOA. Nice people, friendly staff and clean quiet place to stay. The restaurant has good food and drinks. The only issue is the Wifi is weak sometimes and hard to get online.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great experience.
Jun 13, 2024
We had a great time at your campground. This is the third year we have stayed there and it gets better every time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you always have a great experience with us!
Jun 13, 2024
We have stayed at several KOAs throughout the years and this location BY FAR has the friendliest staff we have ever encountered. The gentleman who works at the pizza counter in the gift shop offered the absolute best customer service and the man that was renting out the equipment on the beach was so friendly and helpful, it was very clear that he loved his job. Great amenities +beautiful setting!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you had an amazing experience, and we hope to see you again.
Jun 12, 2024
Jun 12, 2024
Had a good time however the cabin needed maintenance, the trash dumpsters were overflowing as well as the outside trashcans and there was no ice available.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback.
Jun 12, 2024
I was placed in a Buddy site . I received no indication at booking that this was a body site. I requested an end site. I got placed next to tent campers. I kept my eye on the sites at the end of the row they stayed for the most part empty my whole five nights nights. I could’ve been placed up there away from the large family reunion that I was stuck in the middle of, but not a part of .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. Our reservation system selects your site automatically. Please let us know on you next visit and we will let you choose your site. We want all our guests to have an amazing experience.