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RV Reviews

Jun 23, 2023
Water turned of . Didn’t have water 10 hrs. All the campground toilets overflowing with humans waste. All the trash cans full. Workers all day drive around with golf carts. I reserved my ground already but they took additional $25 fee to grantee my spot .Anyone had heard something like this bullcrap? That’s another way to scamming customers.
Jun 23, 2023
Other than the younger black gentleman who escorted us to our site the customer service is horrible. They NEVER answer the phone. They locked the gate to the pool with us still inside. Luckily enough I was able to bend the fence to get out. They lost water pressure one day for a few hours. No one was around to assist with any info. They didn’t tell anyone when it was back on. Otherwise nic
Jun 23, 2023
The water went out on monday 6/19/23 no one from campground notified us,when we called front office no answer and no one responded to the message we left. The campground is nice, but there is no communication for the staff.
Jun 23, 2023
The only complaint I have is the pool was dirty and it was closed 1 1/2 days and my grandkids were very disappointed. They were very accommodating when we had to change sites due to the incline was to extreme for our motorhome.
Jun 23, 2023
The weather was terrible, but no one could do anything about that. However, on Monday, there was no water from early morning until almost 5:00 p.m. We were told that the entire county was without water, but this was not true. We talked to several residents when we went to Royal Farms, and they all had water. Another claim was that someone had broken into the pool and did something to the pumps.
Jun 22, 2023
The staff was outstanding. Always helpful. The location next to the beach was great as well. The restaurant's food left much to be desired, but the drinks were good. It was also closed at odd times midday. The campsites are very close to each other and the cable connection at our site was non functional. The restrooms were always wet. The activities for the kids were fun.
Jun 22, 2023
Jun 22, 2023
Love this place except the propane and electric conduits running across one of the sandy paths to beach still showing and very dangerous.
Jun 21, 2023
I have noticed that this time a lot of things weren’t being kept up on, the bathrooms were dirty, trash was over full, the grass wasn’t cut properly at the sites, seen a lot of employees standing around and talking instead of working, lost water for about 6 hours and never received notice about it , restaurant area deck need a lot of work!The campground isn’t being taking care of the way it
Jun 21, 2023
KOA at Cape Charles had some great features. We enjoyed the beach most of all. The reason that my ratings were so low was the price per night, tight camp sites and no water on our last day. There were messages left with the front desk to return a phone call but we our still waiting. We would not recommend this campground to others.
Jun 21, 2023
Jun 20, 2023
Grass by our site was too long, 2nd pool closed and wasn't informed, only pool did not open at time stated
Jun 20, 2023
The pool was not maintained well. Tops missing from the cabana’s. Towels available one day, gone the next. Activities were sub par. Shortage of water pressure our last day. Understaffed. Not impressed, especially for the price. Lots of potential here but seems like it’s going downhill.
Jun 20, 2023
The fence and trees that border the public beach access road contain a large amount of poison oak / poison ivy. Our site was a back in against the fence. Spraying the fence is definitely needed. On the morning of the 6/19 the power went off which caused us to loose water pressure. I walked to the men's bath house and found the same issue no water pressure. The bath house also needed cleaning
Jun 20, 2023
The pool was closed on and off for 3 days straight, and the water ended up going out during our last day all day.
Jun 20, 2023
The sites are way too close together. And if you offer beach swimming you should provide handicap access. I had my elderly mother with. She couldn’t do anything.
Jun 20, 2023
We had a great vacation. I love having the pool and beach area next to each other. The food at the Jack Spot was delicious also. The sites were pretty good. They were big enough to accommodate our 40ft toy hauler. I will be going back to this campground again,
Jun 20, 2023
Staff was wonderful. Still very, very disappointed with the cafe down by the beach. Fried food? What happen to the Jackspot from a couple years ago that offered sandwich and amazing food?? The beach is such an asset to this campground, but a decent cafe would be exceptional!
Jun 20, 2023
The campsite was great. Sunset bay was also very nice. Things that went wrong were sewer connection was damaged. I reported it at 3pm first day, had to call again the next day. It was never reported. I was full and couldn’t dump till it was fixed. Equipment rental at the beach was limited and recommend buying more. Don’t offer all day rental. Consider 1-2hr max so others can enjoy.
Jun 20, 2023
Love the location & private beach at this campground and staff is friendly. But this time in our visit it did not seem like the campground was ready for the season. The hammocks were not up, the pool cabana and umbrella were barely set up, part of the deck in front of the bar was roped off, garage cans were fill to the brim & the floor to the fitness center looks like it hasn't been swept in wee
Jun 20, 2023
The campground is nice. The bath house is not the cleanest I’ve seen. The floors were flooded at times. The men’s bathroom was so bad my husband wouldn’t shower in there. We camped as a family. 2 sites and 2 hotel rooms. My sister in law was almost 4 hrs into her trip when they called her to cancel her reservation. They were over booked. They were not very helpful with other accommodations e
Jun 19, 2023
We have stayed at Cape Charles KOA for the last three years and everytime we stay here there is an issue with the pools. The last two years that we have camped here the hotel pool has been closed. This causes the campground pool to be extremely crowded with the hotel guest and campground guest all trying to use one pool. The pool this time was closed several times and was not very clean to begin
Jun 19, 2023
Very disappointed pools were closed. Ice machines didn't work. Expensive for no amenities.
Jun 19, 2023
1. 4 adults 3 children, 33ft motor home and one cabin, 2. MH was closest to pool and beach and laundry 3. Cabin was close to office/mini market/arcade room for kids 4. Beach bar and grill was great menu and food and drink, and over looked white clean sandy beach with beach rentals and a safe beach for kids. 5. Is the number of Stars we give it, highly recommend.
Jun 19, 2023
We have a blast for Fathers Day weekend! The park is very clean and friend staff, definitely recommend.
Jun 18, 2023
We enjoyed our stay the pull thru site was perfect. The great thing about the campground was we didn’t have to unhook our car there was an on-site Sunset Bar & Grill and the staff was very friendly and fast service. Thank you.
Jun 17, 2023
Tent camped. Amenities were very nice, beach and pool were lovely.
Jun 17, 2023
Great place with lots of amenities including private beach on the bay. Came last year and will definitely come every year!
Jun 17, 2023
Very pleasant staff.excellent area
Jun 16, 2023
This campground is a gem. We stayed here for our first time. The staff was very friendly, welcoming and helpful. The checkin was fast. We were escorted to our site by helpful and happy staff. They helped us back into our site. Campground was clean, Beach access is great. Our dog was welcomed everywhere we went. Also the best bonus of all was trash pickup. Thank you so much.
Jun 15, 2023
This was our forth time staying at Chesapeake KOA. Never fails to deliver a great time. Beautiful place!
Jun 15, 2023
Everyone there was so nice. Enjoyed my stay and will return
Jun 15, 2023
Jun 14, 2023
Really bummed the pool wasn't in operation till the last day of our stay.
Jun 14, 2023
We had never been to Cape Charles before, and we sure are happy we went. Lovely campground and lots of amenities. You wouldn’t even need to leave the campground if you didn’t want to. The beach is right there with a bar and grill, paddle boarding, kayaks and beautiful sunsets. Will definitely be back.
Jun 14, 2023
Our grandkids really enjoyed the pool and the beach. Nice place to have some family fun!
Jun 14, 2023
I wanted to stay another night unfortunately the lady we spoke with wasn't willing to help us.
Jun 14, 2023
Everything was fine except the men's rest room was not cleaned at all for 3 days .I know this for a fact because some one made a nasty mess on a toilet and was still there 3 days later
Jun 14, 2023
All of the staff was so nice!
Jun 13, 2023
Pools were closed, restaurant closed at 8, hammocks were gone with the deck collapsing.
Jun 13, 2023
The men's bathroom by the water treatment area was not cleaned from Saturday morning to Monday morning even after calling and leaving a voicemails on the number posted and telling staff in person. There was literally fecal matter sprayed in the handicap stall.
Jun 13, 2023
Amazing 5 days! We are so happy the restaurant/bar are back! We already rebooked for next year.
Jun 13, 2023
Very friendly and helpful staff. Clean park overall great place to stay
Jun 13, 2023
We had more space between RV's than in many other KOA's, and the employees were extremely friendly and helpful. The beach was very nice and clean and the food and drink at the Sunset Grille was tasty. Planting the trees is a fabulous idea and we look forward to their shade. Having the grocery/beach/camp store open 24/7 was very handy and appreciated. We will definitely be back for a return stay.
Jun 13, 2023
Very happy with my stay. Friendly staff very attentive. Plenty of space on my site which is a plus in my book. I do not like being on top of each other. The amenities were excellent.
Jun 13, 2023
This campground is beautiful. Very nicely maintained and clean. The staff are very helpful and VERY friendly.
Jun 13, 2023
We were only there 2 nights, but we had a terrific time. It was our first time there. We would definitely go back.
Jun 12, 2023
We were quite disappointed that the pool was not open until the last day of our stay and was still too cold to use at that time. The camp store had less food available compared to many I have seen. Overall I do not have much bad to say, however, we were somewhat underwhelmed and it was less than we expected. Overall the beach was nice and we did certainly enjoy the sunsets on the beach.
Jun 12, 2023
We love it here!! The employees were super nice! The site, bath house & cabin were super clean! They should have send an email about the pool being closed due to mechanical issues and the ice machines were a waste of $. Regardless of those 2 minor issues it was a fantastic visit!
Jun 12, 2023
Worst KOA I have ever stayed at. Check in slow, bathhouse went without being clean from Friday until I left on Sunday. Fire pit had 3 inches water in the bottom. I called about the bathhouse twice and fire pit once, forced leave message all went without response. Awful place to stay at a beautiful location. Sell to someone with management and customer service skills