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Campground Reviews

Aug 30, 2023
Our second stay so we were prepared for the uneven sites. The staff we interacted with were friendly and helpful. There was an issue with our sewer hook up which the maintenance staff fixed right away. Nice beach with beautiful views. Dog friendly campground and beach.
Aug 30, 2023
Staff was very friendly and we loved the pool areas
Aug 30, 2023
Getting someone to answer the phone at the front was a nightmare. We arrived at our first cabin, it was filthy. After a phone call, they did move us to a different cabin. We then had to call for linens and towels in the new place. Definitely frustrating when traveling with 3 kids and 2 dogs who are just ready to get settled after a long trip. The rest of our stay was fine. The grounds were kept up
Aug 30, 2023
Some staff we rude . Some so very nice. The cabin was not cleaned well and not ready when we arrived cost was very high considering there was no activities going on.
Aug 29, 2023
Site 323 was perfect, Long run for sewage hookup. Only complaint I have is for the old folks with us needed easier access to beach, maybe install steps down to beach area. Beach was much cleaner from our July visit. Other complaint no doggy bags at any other stands near bear, sorry we ran out of ours
Aug 29, 2023
Had a beautiful week at Cape Charles KOA. Facility’s clean and friendly service. Will be back!
Aug 29, 2023
Aug 29, 2023
Another great 5 days of relaxing there. 2nd trip there so far this year, at least 1 but hopefully 2 more to come before end of the season. Always enjoy the beach and water with our dogs, and also enjoyed the new bar this trip.
Aug 28, 2023
Very clean cabin. Friendly and helpful staff. Clean pool and nice beach area! And the Jack Spot Cafe in the store was great! Will definitely be back again!
Aug 28, 2023
Place is great only tent sites are very tiny and no shades there. Great beach sunset and nice pools. Thank u.
Aug 28, 2023
I understand a renovation starts in Nov. I wonder if the condition of 732 was due to staffing shortages or the renovation. We entered at 5:08 check-in 4:00, I received a $50 refund, shorted from what I was told I would receive. The stove had a burner that if left in the off position leaked gas? The shower curtain was covered in mold and basic cleaning was not done. BUT we love the location!!!!!!
Aug 28, 2023
Aug 28, 2023
Aug 28, 2023
The pool was dirty. Our lot was very unlevel.
Aug 28, 2023
We loved all the amenities at this KOA and will definitely return. The only thing that we thought could be better was the grass being mowed and trimmed around the sites. Ours was pretty tall, especially near the fire pit. We also booked a deluxe cabin for our son & daughter in law and it had some things that could have used maintenance like the kitchen drawers and the screen door.
Aug 28, 2023
Need more help at the restaurant and bar
Aug 28, 2023
I had my 2 grandsons 10 years old and 2 years old, we had such a wonderful time! The kids loved the pool, I loved that the shallow side was only 2 feet so my 2 year old grandson could play without me having to hold him the whole time. We had fun at the arcade, getting ice cream, and the jumping pillow. We stayed in a delux cabin and the kids and I were very comfortable, it had everything we needed
Aug 28, 2023
Was very disappointed that beach rentals weren’t available. Being able to take a kayak out was a big reason why we chose that location. The food and drinks at the sunset grill was terrible
Aug 28, 2023
Beach and food area could be cleaner. Bathrooms were very clean and water was warm. We liked trash pickup.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your feedback! We are glad you had a great time!
Aug 28, 2023
Overall nice campground and great amenities. We had trouble coming in and figuring out where to park to register. It was confusing with the hotel and lack of clear directional signage for campers. Campsites were very tight, and the one in which I was originally assigned was too tight to back in to. I did appreciate the front desk to work with me quickly to find an alternative site.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to review our property. We are sorry you had a hard time navigating the campground and we will look into solutions. However, we are so glad you had a great time and loved the campground as a whole.
Aug 28, 2023
It is beautiful place to go and relax. Some things have slipped since the last time we visited this location. However, Robert, Joshua, and Patrick certainly went above and beyond for the customers to make it the best experience that they could with being short staffed pretty much all week. Please bring back the bagged ice for sale at the store and spray for the flies and gnats. Thanks!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your feedback! We are definitely looking into some options as far as ice goes. We do have machines at the bathhouses in the meantime. Also, we are so happy to hear our wonderful staff made such a meaningful impact! We all love our job and take great pride in what we do!
Aug 27, 2023
Aug 27, 2023
Aug 27, 2023
One of the best KOAs we have stayed at. The sits were nice ,very clean and staff was all very friendly and helpful, the beach was great and got friendly..
Aug 27, 2023
Aug 27, 2023
Amazing location. Terrible prep and maintenance. Cabin that was advertised had two twin bunks and a full bed. Our cabin had only 1 twin bunk and the full, so two of my kids had to sleep together all week. There was no pillow and no blanket on the full bed. Front door was so poorly mounted that my kids couldn’t open or close it. The stove had a broken knob that made it unusable without plie
Aug 27, 2023
camp site full of cigarettes butts all over the place
Aug 27, 2023
Pool was only shallows. Nothing for adult swimming. Originally placed in site too small, and had to request bigger site. Very nice staff and campers were very friendly.
Aug 26, 2023
great camper ground,did not like my site,was right at transformer and electrical boxes,did not have whole site,cramped. would have like a better site
Aug 26, 2023
Beautiful views and pet friendly !

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We hope to see you back soon!
Aug 25, 2023
I love the beach on the bay!
Aug 25, 2023
Terrible. No beach access like they show on line. Huge hill that’s not accessible. Green slime all over pool deck, extremely slippery. Called to try and get a resolution on our stay and was hung up on. I usually stay at KOA but after this i don’t think I’ll be back.
Aug 25, 2023
I would give it a 4 but some of the spaces are small or the people have large rigs and large trucks and they don't have space on their spot so they part half in the street. It is difficult getting a rig in or out of a spot if that is the case across from them. But the park is clean for how large it is and well run.
Aug 25, 2023
Loved it! wonderful campground! Best sunsets! Great staff!
Aug 25, 2023
Aug 24, 2023
We had a great day at Cape Charles KOA. We love the dog friendliness of the whole entire park. The dog friendly beach was a big hit with my family. Also, they have a nice enclosed dog park where you can let your dogs run free in the grass too. It was convenient to have the bar/restaurant right on the beach for cocktails and snacks. We will be back.
Aug 24, 2023
We stayed here multiple times before and never had any problems. The beach is clean and the staff is friendly. However this last time we experienced multiple nights where campers were playing loud music and yelling after the 11pm quiet time, multiple golf carts being driven by children (under 16) and the sites were very overcroweded. We love the location but will think twice before coming again.
Aug 24, 2023
great time and place Very enjoyable staff and facilities Staff at front desk were helpful but was sometimes overwhelmed and my need more people, Bathrooms need cleaning to remove urine smell big time
Aug 23, 2023
Great time! You have it all and we loved it! Loved the pull through site, Loved the beach and restaurant and bar. Loved it all!
Aug 22, 2023
Our family met to spend time together, we in our RV, children and grandchildren in a cabin. We enjoyed the beach and pool. Thanks to reservation staff for placing us in close proximity to each other and closer to the pool.
Aug 22, 2023
Aug 22, 2023
Had a great time, the place is clean and organized, Had zero issues. we will be coming back soon.
Aug 22, 2023
It was great, we love the location and the staff was helpful!
Aug 21, 2023
Had an awesome week as always!! Really like the changes to the Sunset Beach bar / grille
Aug 21, 2023
Close to area attractions and a nice spot to stay. Private beach is pleasant and quiet.
Aug 21, 2023
We rented 2 cabins for a family vacation!! Everything was clean, staff was friendly and very accommodating! Our family will definitely return to stay again soon!
Aug 21, 2023
Beautiful camp ground with great amenities
Aug 21, 2023
It was wonderful! From the very kind people at the front desk to the amazing woman and her daughter in the restaurant, we had just the best time! Very awesome park!!!
Aug 21, 2023
Aug 21, 2023
We stay every year for 10 days it’s wonderful. Everything you need is local .