Campground Reviews

Nov 16, 2022
Everything needed was available to us. Only reason I didn’t rate this campground a perfect score is because no shade at sites otherwise very good stay

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry about the shade issue! We are growing out some trees on the sites and hoping for them to provide more shade for next season! Glad you had fun and hope to see you back next season!
Nov 15, 2022
Great Camp Ground and even better staff! We have a great time and will be returning!

CAMPGROUND RESPONSE / COMMENTS:

YAY! Thanks for the great review! We are thrilled you had a great time and can't wait to see you back in the future!
Nov 15, 2022
Very very nice campground reasonably priced for a resort. Thank you for a wonderful experience.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming! We are so glad you had a great time and hope to see you back next season! Keep an eye out for next years events!
Nov 15, 2022
Only one night. Good.

CAMPGROUND RESPONSE / COMMENTS:

Perfect! Thanks for staying with us. See you next time!
Nov 15, 2022
Great campground. It was very quiet in the off season. Sites are very nice.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great time! Come back next season!
Nov 14, 2022
Nov 14, 2022
Nov 14, 2022
All staff were friendly and helpful. The grounds and facilities were clean.

CAMPGROUND RESPONSE / COMMENTS:

Our staff really is the best! We are glad you had a great experience! Hope to see you back again next season!
Nov 14, 2022
Grass at our site was unkempt and patio was broken.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you experienced some issues with your site! We will look into this matter.
Nov 14, 2022
F

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the great review!
Nov 14, 2022
Beautiful campground very nice staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We strive to be the best for our guests! Come back again in the future!
Nov 14, 2022
We had a wonderful stay! Even though it was off season , the bay was beautiful to look at. The shower & bath & laundry were very clean and close proximity . I am sure it gets pretty busy in the summer months with 345 sites. There were trees on the far side but most of the sites are open. We had lot 320, great loc. I am giving a less than perfect only we had overgrown grass , which was high

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you loved your time with us! We hope to see you back again in the future!
Nov 14, 2022
The campground was wonderful. The grounds are very well maintained. The facilities are spacious, well lit and super clean. Bonus, you are steps away from the beach. I highly recommend!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great time! Come back next season!
Nov 14, 2022
Glamping sites are too close to permanent stay residents. With check out at 11 makes for confrontation with residents as we were approached about our dog because she was barking at 6am letting us know she had to go potty. Our dog woke up her dog she stated.. loading and unloading camp gear on Sunday at 8 and cleaning etc makes for confrontation with some people…

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you had some issues with your dogs and others pets! We hope the rest of your stay was fun despite this issue. In the future we can try and find you a spot better suited to your needs!
Nov 14, 2022
Restrooms stayed in a constant state of filth. Entire stay there was a soiled towel with feces on baby changing area. Glamping Tent Sites Were Not Cleaned Prior To Arrival. Mold in Fridge and freezer, candy wrappers all over outside of tent /pumpkin guts, broken zipper in 216 both sides on tent. Remote did not have batteries, beams were falling off of post and gfci was in bad location.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry about the experience you had with our bathhouses. We will pass this feedback along to our housekeeping staff to assure this never happens again!
Nov 13, 2022
This was our second visit to this KOA. We liked it so much last year, we came back again. We have a dog so it’s very nice that we can be on a beach and have her with us. We came down for the Beer Festival and that was a fun time!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great time! We love seeing familiar sliming faces! We can't wait to see you back next time!
Nov 13, 2022
check in was fine and since we had been to this camp ground before. We opted for the cabin for me and 3 guest, there where no instructions for the heat/ac units which we did look up online. There was a rodent issue in the cabin, but did not report it, as if the house keeping had been through they would have seen the signs. Overall we enjoyed our time there but will probably tent or bring our own.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry for the inconveniences within your cabin. We understand your frustration and will pass this feedback over to our Housekeeping Staff. We hope to see you back next time so we can assure you have a better experience!
Nov 12, 2022
The camp host was awesome but the gal at the front desk lacked the usual friendly welcoming manner that we experienced at other KOAs. She performed her tasks ably, just lacked enthusiasm both on the phone and in person.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a positive experience and appreciate your feedback! We will talk to our employees to remind them to stay spunky and friendly for all our guests! Hope to see you back next season!
Nov 11, 2022
We enjoyed the beautiful weather on the beach. Will go back

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed yourself! Hope to see you back again next season!
Nov 10, 2022
we had mice in the cabin, which according to the manager was an ongoing problem but they did not have any traps or solutions on site. The mice contaminated my medical supplies and I had to be without them for over a week. The cost of ordering replacements was well over $300! The manager had a laissez faire approach to the whole thing. I can no longer recommend this place worst experience!

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry to hear about this experience. We completely understand your frustration and it will be looked into. We strive to make sure guest have the best experience and hope you can give us another chance in the future.
Nov 10, 2022
We like the area and enjoyed our stay. I was not happy with being charged $25.00 for picking my site when I was booking our stay on line. I never saw anything for being charged extra..it came up and asked what site I wanted. Will not do that again.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you weren't informed of this charge! We are glad you otherwise enjoyed your stay and hope to see you back in the future!
Nov 08, 2022
It was our first time staying. We rented a RV for 2 nights. The RV was too small for 4 people. The lot we where on was very sandy,we where constantly sweeping the floors. The bed linings where stain. The A/C didn't work. The smoke detector was hanging from the ceiling. The blinds to the kitchen window looked like it had been chewed on by a dog. Other than that our stay was good.
Nov 08, 2022
Everything was great, and I would have given a 10 and a five, but the mice seem to be taking over. Cabin was clean except for mouse poop on top of the refrigerator. And anything left on the counter got chewed on during the night. Thru a zip lock bag. We actually saw your exterminator on site, maybe need to call someone else! Other than that, we will come back and recommend. THanks for a great Stay
Nov 08, 2022
Late arrival, very dark, but got help right away from staff up to my lot. Thanks for everything! �
Nov 08, 2022
What a beautiful spot! So close the the water an a fabulous beach. Great amenities and clean laundry facilities

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the awesome review! We are so glad you had a great time! Come back again in the future!
Nov 07, 2022
Nov 07, 2022
Hardly anyone there yet they put both of our parties next to the main road by the hotel where there was a lot of light and people flying drones right by our site. I don’t see how they charge resort fees in off season when nothing is open.
Nov 07, 2022
Enjoyed our stay. We will be back
Nov 06, 2022
Overall it was great. I love the cabins. They are a great deal. It is off season so not a lot going on there but that’s ok I had a lot planned. The beach is beautiful. The weather was great when I was there. Loved sitting in a hammock and reading. Two suggestions I have would be upgrading your WiFi which is marginal and sometimes did not work and putting a guide for the TV. Never figured that ou

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed yourself! We hope to see you back for next season!
Nov 06, 2022
It was off season so we didn't get to utilize pool or Tiki Bar but everything was well kept. Liked the fact that the store was open 24 hours

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our property! Come back again in the future!
Nov 02, 2022
It was great very nice place to relax and enjoy yourself

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed yourself! Hope to see you back again next season!
Nov 01, 2022
We had a wonderful stay. LOVED the dog beach - was probably my favorite amenity. Would like to come back just for that. We rented a golf cart one day, felt that was a bit pricy. Doubt we would do that again. Wish there were a few more trees. Since we spent most of our time on-site, a little less parking-lot feeling would have been nice.
Nov 01, 2022
Everyone was so nice. Very clean. Only wish the restaurant was still open. We will definitely be back soon!!

CAMPGROUND RESPONSE / COMMENTS:

We are hoping to keep a longer contract with the restaurant next year! Definitely come back in the future!
Nov 01, 2022
Overpriced

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry your stay did not meet expectations. We would love to know more of how we could have better served you!
Nov 01, 2022
Very nice campground. The only issue is the sites are tight. However we enjoyed the activities for Halloween, especially the golf cart decorating parade and the trick or treating. Really nice surrounding area to explore as well.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the awesome review! We are so glad you had a great time! We will let Team Recreation know of the impact they made on your family! Come back in the future!
Oct 31, 2022
We had a great time hanging out with family and the campground on the Bay is beautiful! Our cabin had a terrible mouse problem- mice poop in the cabinets, the pull out sofa, the sheets/blankets. We could hear them scurrying around during the night. We assumed nature is part of camping, but we talked to other cabin campers and they said they didn’t have mice in their cabin.
Oct 31, 2022
Oct 31, 2022
Absolutely loved it. Great location. Our pup Bella loves it too. We will definitely be back !
Oct 31, 2022
The spaces are typically small. The campground host went way out of his way to help me and lent me a sewer hose extension I was missing.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for taking time to review our property! We are glad you had a good time and had good experiences with staff!
Oct 31, 2022
Had a wonderful time. Park was nice and clean and the staff was nice and friendly
Oct 31, 2022
This was our first stay there and it was nice. My only complaint is the TV didn't work and our propane tanks were empty. But after a call to the office the staff was there immediately. Huge huge thank you to everyone that helped us search for our baby Precious. She was found safe. She was exhausted to say the least but she was happy to back home. We will be back again.
Oct 31, 2022
The big problem we had was that the check in area is a hotel named something different. Hauling a big trailer, we went right past it looking for a campground. The big sign that said "KOA" was obstructed by trees. Do we were stuck in front of a gate in front of the campground, with no way to go register (or any idea that we were supposed to go there).
Oct 31, 2022
The staff is great, friendly and accommodating. But the cleanliness of the cabins is where this stay falls very short. It's probably due to a lack of staff perhaps but our cabin had mouse droppings everywhere. All over the counters, in all the drawers and even on the beds and bedding. The pull out couch looks like it's never been cleaned with droppings, dog hair and food inside. Bring a camper.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry about the condition of your cabin! We understand how this can be super frustrating and can affect your whole stay. We assure you these comment will be passed along! We are glad you otherwise enjoyed our property and hope to gain your trust back in the future!
Oct 29, 2022
We weren't sure where to check in. The entrance points you to the motel area, but doesn’t direct you for camping. No big deal. Staff was pleasant. We were hoping to eat at the Jackspot restaurant. They closed early. It is that time if year. Nice place. I'm sure it was be awesome in the winter.
Oct 29, 2022
Heather was so extremely helpful to get the continuation of our trip via Cape Hatteras and Ocracoke ferries on the way. Many thanks and appreciation. Unfortunately both laundrys were out of service during our stay.

CAMPGROUND RESPONSE / COMMENTS:

We are glad everything worked out and you had a great stay! We hope to serve you again in the future!
Oct 29, 2022
The staff members were very friendly, the campground and campsite was mere steps to the beach. Perfect location for a vacation.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice review! We are glad you enjoyed your stay!
Oct 28, 2022
Oct 28, 2022
Oct 27, 2022
Oct 26, 2022
Apr 13, 2023
We have been to the Cape Charles KOA twice, with our dogs. There is a very good sized dog park on the peppery but not next door to the RVs, tents or cabins. There is a big square bouncy thing for kids, or anyone, to jump on. There is a garden- style hotel that's part of the campgrounds. There are golf cars for renting for anyone who doesn't want to walk. The shop and the arcade room are in the main building. The only way in or out is by the check-in. Many people get confused by this but it's designed to keep traffic from getting too backed up. The beach is right in front of the cabins we like. These are fully furnished. They are compact but not too tight. I love having a screened in porch to emit the fresh air without being harassed by mosquitos! There's a picnic table and 4 chairs. I put my wet towels or bathing suit or whatever, to dry safely outside. My dogs love walking on the beach and attacking the waves. There is another picnic table on a concrete slab next to every cabin with a fire pit. It's very relaxing and calm. A good place to unwind and forget the insanity of today's world.
- shirineh on Trip Advisor