Campground Reviews

Apr 11, 2022
Staff is super nice and very helpful. Every person on the staff always had a smile and would engage in conversation. Best KOA I’ve ever been to.
Apr 11, 2022
I only stayed for 3 nights, and my stay was pre-season, so the restaurant and bar were not open. However, the staff was very pleasant, and a lot of maintenance work was being performed on the grounds. They were adding new cottages too. But what won me over was the fantastic sunsets that were visible from my campsite. I will try to come back soon.
Apr 11, 2022
Loved it! we will return!
Apr 10, 2022
The staff was very nice and helpful. Everyone we encountered were pleasant. At the end of our trip we had issues with our slide and had to stay an extra day. They were so helpful and accommodating - checked on us multiple times. You have a great team!!! We will definitely come again.
Apr 10, 2022
Love the Cape Charles KOA campgrounds. Great beach and love downtown Cape Charles. Will definitely be back again.
Apr 07, 2022
We were returning home from a trip to Florida and wanted to lay over for a day or two. Part of the problem was our fault not thinking time wise there would be nothing to do, so we did the Cape Charles day trip,then just drove around . We will be returning in June for a longer stay with our family membersby then I'm sure the beach work will be done and the Jackspot will be open. So here's
Apr 07, 2022
Excellent. The reception is very friendly
Apr 07, 2022
Employees all were so very very friendly. Cabin could have been a little cleaner and several items still needed to be fixed. Heat in Kitchen area, threshold to sliding doors had nails not covered with a molding. Would stay here again for sure!!!
Apr 06, 2022
Disappointed restaraunt was not open and shuttle was not operating.
Apr 06, 2022
I stayed in the one bedroom cabin. It was perfect. Everything about the campground was pleasing.
Apr 05, 2022
Cabin was dirty and dusty, mouse droppings on night stand. Kitchen Sink drain was gross and stuck upside down. We cleaned whole cabin, Heat didn’t work, gave a small plug in heater. Horrible floors you can’t get clean, babys feet were black after walking for a little bit in there. I get it’s camping, but it’s offered as luxury glamping! No one offered any compensation for all the inconveni
Apr 05, 2022
I had my wedding at your facility on April 2nd everything was great we had a few Minor hiccups along the way but I definitely will come back. My only suggestion is if someone is having a big event like that there would be some type of offering back for the bride and groom. Complimentary golf car something nice in our room money off of our accommodation... something! shoot a koa membership!
Apr 04, 2022
Its a beautiful to stay and the ocean view is beautiful. I booked in Feb,for the White Wedding. Was told I'd be in a cabin with the White party. I was told it would cost more to bring my dog and I wouldn't be with the White wedding party. Opted out of bringing my dog. I was put in a cabin away from the Party anyway and had dog bowl in my cabin. First night no heat. We froze.Hide a bed broken..
Apr 04, 2022
We rented a cabin it was very clean and perfect for our little family of 5. Thank you so much!
Apr 04, 2022
Apr 04, 2022
We came last year and it was amazing we came this year it was extremely disappointing we ended up leaving early nobody informed us when booking that the restaurant would be closed the cabin was so filthy we found Mouse poop on the bedding no blinds in the room the AC didn't work and neither did the shower we took cold showers. I cancelled all of my reservations for the future very sad @ KOA
Jan 07, 2022
We broke down in Cape Charles so we pulled in to the KOA Campground before we called AAA and asked if they had a site available. We were so pleased with the the way we were treated, they could not do enough for us and were told they would keep us on the site until our truck was ready. Wow, what a great place and such caring employees. Thank you so much!! .Thomas and Kaye Willey
Dec 31, 2021
The Camp store was very friendly. If we needed anything they were there to help. Great campground!
Dec 05, 2021
Dec 01, 2021
Although this is a KOA, I don’t think it’s up to their standards. A wide open campground, and you’re parked right on top of each other. Some sites are not for bigger rigs, yet they shoehorn you in. They should spend more time learning the campground and less time with their hotel. On the plus, workers were very pleasant.
Dec 01, 2021
Upgraded me to a nice cabin as they had winterized the RVs. I had a wonderful relaxing stay and plan to return next year.
Nov 30, 2021
Nov 30, 2021
Large sites, clean. Where to Check in is confusing
Nov 29, 2021
I enjoy my stay. Spacing was ok, but could be better. Staffs were very nice. Will stay there in the future.
Nov 29, 2021
Staff is friendly and helpful, bathrooms are heated and clean. Overall campground is clean, fast WiFi
Nov 29, 2021
Beautiful sunsets. Great time.
Nov 28, 2021
Nov 27, 2021
Nice, clean campground. Awesome beach and Restaurant....Jackspot. Friendly staff. Our pups liked the dog park. Would definitely go here again and highly recommend.
Nov 25, 2021
Nov 24, 2021
Nov 24, 2021
Nov 23, 2021
The woman at the front desk who checked us in on Sunday was very friendly. A man directed my husband to the camp site and helped him back in. We had a great experience.
Nov 23, 2021
Staff was helpful. Site was fine. Would be even nicer in warmer weather.
Nov 23, 2021
Nov 22, 2021
Nov 22, 2021
Nice clean campground. Friendly staff. Jackspot was great also.
Nov 22, 2021
Staff was very helpful. Cost was really good. Great location. Bathhouse showers need a good cleaning or pressure washing.
Nov 22, 2021
Wonderful stay. Weather could have been warmer but that’s not in your control. Will definitely return!!
Nov 22, 2021
Nov 20, 2021
Nov 20, 2021
It was a great camping site, it was our first time camping and this place made it better! We can’t wait to get back and camp here again. It looks a little crowded when full but this time it was very empty and very nice
Nov 18, 2021
It's the best KOA we've stayed at so far and we are looking forward to coming back soon.
Nov 18, 2021
Very clean. Staff was great.
Nov 17, 2021
We had a nice stay. It was off season so there was no crowd. It definitely looked like a great place for families. Nice pool and play ground for kids. My only negative was the dumpsters and surround wooded area. Critters were taking out the garbage from the dumpsters and dragging it into the neighboring woods. The trash around the dumpsters and along the tree line gave a bad impression of th
Nov 17, 2021
We really enjoyed the friendly atmosphere of the Campground. It was quiet and very well maintained. We will be back.
Nov 16, 2021
Friendly & courteous staff. Cabin was cute, cozy but needed a thorough cleaning. One bed unmade, spill on refrigerator shelf, dust on the window ceils & baseboards, mouse droppings under sink cabinets. I talked to Nicole, who was very understanding & apologic about our concerns. She graciously made some accommodations. Overall, we enjoyed our stay & will consider another visit.
Nov 16, 2021
Nov 15, 2021
We rented one of the RV's (RV29). The campground was very nice and the staff very polite. The main bathhouse near our RV was very clean. The only issue we had while staying at the KOA was the heat in the RV did not work. The front office was notified after the first night and we were told they sent someone to fix it but the heat never worked. Pretty cold, but overall a good experience.
Nov 15, 2021
We had a great time and rented a pet friendly RV trailer site. We will be back next year and this time will rent a pet friendly deluxe cabin for our old bones. The RV trailer was a good fit for us. It would've been nice of the mattresses were a bit thicker. This was a first time for us - renting an RV. Other than the mattress thickness, everything else was great. That's why Deluxe cabins for 2022.
Nov 15, 2021
Great stay..location and staff were great. Bathrooms decent enough. We will be back.