Campground Reviews

Apr 15, 2023
Everything was wonderful except for the people that stayed across from us in the cabins. They were very loud, driving fast throughout the campground, one drove across campsites in the dark. It was a very large group of Romanians

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our property! We are so sorry you had an unpleasant experience with neighbors. We will certainly be sure to look into this.
Apr 15, 2023
Cabin was clean and had everything we needed. Staff was extremely friendly.

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased to hear you had an amazing experience! We hope to see you back soon!
Apr 14, 2023
Apr 14, 2023
This is our 4th visit. Every year prior we have given a 5 star review. This year was much different. Check in was fine, but the row by the new cabins is very tight to get into for larger RVs. There was no one patrolling after quiet hours, nor was there anyone answering the “24hr help line”. There was loud music blaring until the wee hours. We are actually going somewhere else next year for bre

CAMPGROUND RESPONSE / COMMENTS:

I am so sorry that your experience was not what you expected this year! We would have been more than happy to help get you in a more suitable site had we known. I really hope you consider giving us another chance in the future! We have tons of awesome changes coming very soon!
Apr 14, 2023
The cabin was beautiful but our stay was a little disappointing.It was advertised that there is a restaurant located right on the campground but it was closed.It was advertised that you can rent a golf cart, but none were ready to rent.It was advertised that you can do a late check out, but we were not permitted to do so.Also, 98% of the games in the arcade didn't work.Store/staff were nice.

CAMPGROUND RESPONSE / COMMENTS:

I am so sorry that your experience was not what you expected! Since the season is still so early on some things are not yet available or open! We really hope you give us a chance in the near future once we pick up! The restaurant will be up and running by Memorial Day Weekend!
Apr 13, 2023
We loved the site we were on at 333 since we could see the Bay from our RV. The park was clean all around including the restrooms, sites, playgrounds, and beaches. We appreciated the help in making sure our RV was on the right site and position on the site. We look forward to returning in the near future.

CAMPGROUND RESPONSE / COMMENTS:

Yay! We are glad you got the perfect site that fit your needs! We really look forward to your return!
Apr 13, 2023
The cook tops in the cabins are awful. We had no instructions and it kept cutting off making it very difficult to cook. It took 3 times as long to cook anything and we we had no outdoor grill. Also, the rooms were supposed to be 1 queen and 1 dbl with 2 bunks, it had 3 bunks no double. The website states there is a restaurant but it isn't even open, People need to know that for planning meals .

CAMPGROUND RESPONSE / COMMENTS:

We completely understand your frustration. We will look into the stove top issue so we can be sure this doesn't happen to future guests! We hope you otherwise enjoyed your stay and will give us another chance in the future! The Restaurant is set to open on Memorial Day Weekend!
Apr 13, 2023
Apr 13, 2023
Apr 13, 2023
Apr 13, 2023
Nice campground looks well cared for. Bathrooms are clean.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our property! We will let housekeeping and grounds know of your positive feedback. Come back soon!
Apr 12, 2023
Apr 12, 2023
Just stayed overnight. Would like to see pizza shop stay open later than 6pm

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great rating! We are sorry about the pizza shop closing up a bit early, once the season picks up we will have more staff and will be open later! We hope to see you back again in the future!
Apr 12, 2023
Apr 12, 2023
It was a last minute stop on our way home, so happy we did. The staff was so nice & friendly. Loved that they had activities for the kids to do for our short stay. Will most definitely be going back there.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you paid us a visit and had such a fun time with us! We would love for you to camp with us again in the future!
Apr 12, 2023
We had a great time. Wish the restaurant was open, but hopefully it will be the next time we go!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great trip! We look forward to having you back in the near future! The restaurant is set to open on Memorial Day Weekend!
Apr 11, 2023
Apr 11, 2023
Apr 11, 2023
Apr 11, 2023
We went on opening weekend this year and stayed on a tent site. It was a great weekend away from the city and to just be surrounded by nature and with other nature-loving families. We had no problem setting up and maintaining our site and the ease of access to everything was perfect. We appreciated the timely help of the staff when we needed it. We really loved our stay and hope to go again!

CAMPGROUND RESPONSE / COMMENTS:

Yay! We are so happy you had a great time! Being in the great outdoors is a wonderful way to fully relax and clear your mind! We hope you will pay us a visit in the future!
Apr 11, 2023
As a whole the grounds were great and staff friendly. I’m a full timer, spaces designed poorly, and very tight with neighbors. My water valve so low to the ground could barely get hoses hooked up let alone a filter. My electric panel was a wasp home, that was a challenge. I bought wood but couldn’t have fire, no drainage in the newly poured pads, mine was a pond. Maybe I expected to much.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a pleasant experience with staff. We are so sorry your stay was not what you expected but we appreciate your feedback very much! We will pass this along to the appropriate departments to work on these issues! We hope you can give us another chance in the future!
Apr 11, 2023
1st complaint is the limit of 400 characters, so only complaints, sorry. bathhouse floors were constantly extremely wet causing a fall risk. they appeared clean, but if you dropped something and picked it up you quickly realize they are filthy. the dehidifier control on the wall was locked and i could see that it was on the highest setting and it was turned off. A/C on on cold mornings. no heat

CAMPGROUND RESPONSE / COMMENTS:

We understand and appreciate your feedback! We will be sure to pass your comments along to the appropriate departments! We hope your stay was otherwise awesome!
Apr 11, 2023
We had a fantastic stay and highly recommend it! The direct access to the beach was a major plus. Everyone was extremely helpful and the weekend activities were big hits with the kiddo.

CAMPGROUND RESPONSE / COMMENTS:

We greatly appreciate your kind words and thank you for choosing our campground for your camping trip. It brings us immense joy to hear that you and your family had a memorable and enjoyable camping experience with us. Thank you for allowing us to be a part of your adventure!
Apr 11, 2023
We love staying here and will continue as it is so nice and relaxing. Staff has always been great!

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled to hear you had such a positive experience. We can not wait to see you back in the near future!
Apr 11, 2023
Wifi internet was spotty and poor when it worked. It was not what was advertised. Park was nice, lots of improvements are being made.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry for the WiFi acting up on you. We will see what we can do to make this better for our guests. We are glad you had a fun time and are taking notice to the positive changes we are making!
Apr 11, 2023
Great location and staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind words! We are glad you had a great experience. Come back soon!
Apr 11, 2023
Excellent. I could wish for better weather to enjoy the beautiful beach.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay despite the poor weather! We hope you can visit us again once it warms up so you can fully enjoy our wonderful private beach!
Apr 11, 2023
We like the area so have chosen to stay at your campground. While we would rather have pull thru camping we make due with the facilities that you have.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our property despite your site not being exactly what you expected! We do offer pull through sites if you would like to try one our on your future stay! Hope to see you back soon!
Apr 10, 2023
We really enjoyed our stay. We will be back to see the dolphins and parks and beaches. So nice and family friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great review! We can't wait to have you back soon!
Apr 10, 2023
Check in seems to be chaotic everytime we come here. Never enough help at the counter. Escorts don't seem to know a lot about directing campers

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the awesome ratings! We are sorry you had some issues with the check in process and escort service! I will pass this feedback along so we can work on making this process easier on everyone!
Apr 10, 2023
Beautiful location with easy access to the beach. The site layout was good with all hookups conveniently placed. Very helpful and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled to hear you had such a fun time and enjoyed our property! This location is gorgeous and we are glad others enjoy it as well! Come back soon!
Apr 10, 2023
We were there on opening day and the campground was not ready. There were piles of dirt in our campsite- we were given a double site with face to face patios with no choice- they charged several “amenity” charges with no explanation. And charge the highest camping rate we’ve seen in many states. We expressed our concerns in an email and got no response. The on-site staff, though we’re very

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking time to share your feedback regarding opening weekend. We understand your frustration and assure you we will take the necessary steps to avoid these issues in the future. We only hope for everyone to have a great time and apologize if we fell short.
Apr 09, 2023
Apr 09, 2023
Apr 09, 2023
Apr 09, 2023
Had a great stay. The private beach and the views are incredible. The campground is very nice and they are doing alot of up grades. Definitely will stay again in the future.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a wonderful time and are taking notice to all the positive changes we are making! We hope to see you again in the near future!
Apr 09, 2023
Had a great stay at one of the newly installed concrete patio and fire pit sites

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you had such a great experience! Those new sites are absolutely beautiful and we are so glad the guests are enjoying them! Come back soon!
Apr 08, 2023
Apr 08, 2023
Apr 08, 2023
We enjoyed the sunset and the closeness to the bathrooms. We enjoyed staying in a safari tent. Things that we feel that need improvement: The wifi signal was spotty. The jackspot restaurant was not open and there was no musical events as stated on the KOA website. The opening dates should be have been staed somewhere. We felt cheated.

CAMPGROUND RESPONSE / COMMENTS:

Hey we are so sorry your stay was not as expected! We are so glad you enjoyed The Safari Tent but understand your frustration with the band being canceled. Unfortunately when the forecast shows thunderstorms and rain we don't want to risk anyone getting hurt or equipment being damaged!
Apr 08, 2023
Very nice campgrounds, new management is working hard and it shows. This was our first visit and we will definitely be back!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you are taking notice to some of the positive changes we are making here! We strive to make our guests experience a positive one! We hope to see you back again this summer!
Apr 07, 2023
Apr 07, 2023
Great time with the family! Grounds were clean, bathrooms always above average and staff was SO accommodating! Wonderful place and now one of our favorite KOAs. Just wish more was open for spring break (i.e. water activity rentals, pool).

CAMPGROUND RESPONSE / COMMENTS:

we are so glad you had an amazing time with your family! We strive to makes everyones spay memorable! We hope you come back sometime soon! The Jackspot and Beach Rentals will be open by Memorial Day Weekend!
Apr 07, 2023
Loved the location! Beach access is amazing, can’t wait to visit when the pool and Jackspot are open!

CAMPGROUND RESPONSE / COMMENTS:

We cant wait for you to come back! We are so glad you enjoyed your visit with us!
Apr 07, 2023
All the KOA personnel were super friendly, courteous and responsive to questions and our needs. We couldn't have been more satisfied. We had a cabin that was way beyond our expectations. We also enjoyed the food & merchandise at the store. We had 8 people on this family visit and we all had a great time. Will definitely be planning to return to Cape Charles again. THANKS KOA!

CAMPGROUND RESPONSE / COMMENTS:

Yay! Thank you so much for taking the time to review our property! We are very happy to hear you and your family had such a great time! We hope to see you back in the future!
Apr 07, 2023
Very friendly staff at check-in. We were impressed how clean the restrooms were with all the sand around. Sad that the restaurant was closed. Keep up the good work.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had such a good experience! We hope you will come back once our Restaurant is open after Memorial Day Weekend!
Apr 06, 2023
Apr 06, 2023
Hospitality was great! Our cabin we selected had issues so we were given another great cabin. It was not ready but the crew were quick to get our linens, etc. Even installed a new charcoal grill. Thank you for making our stay memorable. Hope to see y'all soon again

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your understanding during our opening week! It means a lot to receive such grace from such wonderful people! We are glad you had a memorable experience with our staff and property! We hope to see you back in the near future!
Apr 06, 2023
The staff! The staff were absolutely phenomenal! Of course you are on the water but the staff made this trip worth the drive.

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled you enjoyed your stay with us at CBKOA! We cant wait to see you again.
Apr 06, 2023
The staff were extremely friendly and helpful!

CAMPGROUND RESPONSE / COMMENTS:

Yay! We are glad you had a positive experience with our amazing staff!