Campground Reviews

Jul 07, 2025
Jul 07, 2025
Jul 07, 2025
Jul 07, 2025
Jul 07, 2025
Great time! We will be back! We were extremely impressed by Brian who worked on the beach. He clearly loved his job and this place. He has a special skill when dealing with people who were not following the rules to get them to comply with no conflict.

CAMPGROUND RESPONSE / COMMENTS:

Love hearing about your experience with Brian. He does make our guests happy.
Jul 07, 2025
Overall we thoroughly enjoyed the campground and plan on returning in the future. There were a couple concerns/issues, one being the water and sewer hookups. The sewer hookup was so high it was nearly impossible to get the sewer to drain properly and the water was so low, it was very difficult to connect. Finally, the beach area was not as pictured, lots of sticks/rocks making walking difficult.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We as so glad you had a great time. We appreciate your feedback on the beach.
Jul 07, 2025
We were returning guests, came back with our friends for this trip. Cape Charles KOA did not disappoint! We had a great time! Bathrooms were clean, the staff was friendly, delivery of ice and firewood was very convenient. Check in process went very smooth. Beach was amazing! Fireworks show was delayed but worth the wait. Campground was beautiful! We will camp here again.

CAMPGROUND RESPONSE / COMMENTS:

Awesome! Thank you so much. We are glad to hear you had a great experience.
Jul 07, 2025
Our experience at this KOA was incredibly disappointing. The customer service was terrible, repeatedly misled. We asked to rent a golf cart and were told there were none available and told there were none available and to check back in 3hrs. However, mult carts were parked right up front, took photo Later, we were given one of the carts. Bathrooms were filthy, trash camp site pool nasty cloudy

CAMPGROUND RESPONSE / COMMENTS:

We’d like to clarify a few points to ensure transparency for all our guests. Our golf carts are often reserved in advance, and while some may appear available, they are typically awaiting pickup or are temporarily unused due to guests changing plans. We never intend to mislead and do our best to a
Jul 07, 2025
Lacked shaded areas and cable wifi did not work. Staff was nice but were not helpfull when it came to cable/wifi service. Ice, firewood and coin machine for laundry room were not readily available. Golf cart were also not available making traveling around site difficult.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback. While we’re glad you found our staff to be friendly, we’re sorry to hear that some aspects of your stay didn’t meet your expectations. To clarify, we do offer ice and firewood delivery during business hours, and our coin machine is located in the office
Jul 07, 2025
Really good time everybody is nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Jul 07, 2025
We stayed in a corner blue point site, #424, near the pool, and unfortunately, in front of the dumpster. During my entire stay, I was smelling a very strong, bad odor, and the dumpster was overflowing, surrounded by trash on the floor.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not have a great experience. Unfortunately, the park was completely full, and our trash vendor did not pick up as scheduled.
Jul 07, 2025
Great place. Cable connection broken on check in. 5 minute fix. Told 3 staff members. Nothing. Nice beach. Should clean grass and rake occasional.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Jul 07, 2025
We really enjoyed our stay. The toilets cpuld have been cleaner. Everything else was great

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your feedback and will address your concerns.
Jul 07, 2025
The sites are not well maintained. The sewage line hook in on most of the sites are too high so you get back flow. We were told there was plenty of golf carts and when we checked in they were all gone. Pool was filthy. Went to get a drink at beach bar and they couldn’t make a Paloma and had no salt for rims. We loved it last year but not sure what was going on this weekend.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are sorry that you did not have a great experience.
Jul 06, 2025
Jul 06, 2025
Jul 06, 2025
Very family friendly and the beach was so nice. The beachfront bar and grill had great food and drinks. The weeds/grass around our cabin were overgrown ( I pulled the knee high weeds myself) and the air conditioner in the queen bedroom was so loud it was hard to sleep without ear plugs.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great experience. We apologize for the weeds. The rain and heat put us behind on weeding properly.
Jul 06, 2025
The cabin was nice, but they need to be cleaned a little better. The dump station near the cabins is not the best smelling especially when you are trying to eat with your family outside. Cleanliness is a big deal for most and our cabin was not the best… the dishes looked to be put away dirty so asking guest to wash and put away before leaving should not happen! let the cleaning staff wash them

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your feedback, and we will address your concerns with our housekeepers.
Jul 05, 2025
It was a HOT week. It was still a very relaxing week. Campground is a nice size. Private beach was a plus. Sunset cafe and staff were awesome and the food was really good. We will be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Jul 05, 2025
The staff is very professional and helpful. We really like coming here every year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive feedback! We hope you enjoyed your stay.
Jul 05, 2025
Great location, spacious size site, very clean washroom. The pool was very nice and clean, very nice store, frendly and helpful koa staff. We had a great time camping at this beautiful place.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Jul 04, 2025
Jul 04, 2025
Jul 04, 2025
Everything was beautiful and the staff was great!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your comments.
Jul 03, 2025
bathrooms filthy from Mid Sunday till Tuesday, looks like short staffing problem. There is no recycleing program for plastics or cans. I asked grounds keeper, he told me they don't have any so we had to trash a lot of salvageable materials.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We hope you enjoyed your stay.
Jul 03, 2025
We had stayed at this KOA several times. We were always extremely happy. This year I noticed some negative changes. The trash bins, which were located near where the beach access was, were overflowing onto the road. It seemed like people were coming in the restaurant entrance and using beach. There was trash and leftover food on the beach which my dog grabbed. Poison ivy was all around our site.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback and will do our best to resolve these issues.
Jul 03, 2025
First time staying close to the beach water was great no storms beach was nice and sunny. The campground was awesome friendly neighbors Nice lobby area where we purchase pizza. During our visit to the beach the Beach Guy Bryan needs a RAISE. Bryan was very friendly very aware of what was going on in the water as well as on the beach. He kept our area clean at all times. One of the best stays.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear that you enjoyed your stay! Thanks for the great feedback.
Jul 03, 2025
No soap, shampoo or conditioner in bathroom and water station at dog park didn’t work, very hot to have no water for dogs.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your feedback on the personal items. We made a change recently and now have these items in the shower instead of giving out small bottles.
Jul 03, 2025
The staff was very welcoming the entire stay, campground was clean, and amenities were great! Will definitely be returning!

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Jul 02, 2025
Our site was way too small. Had trouble fitting our truck on our site.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback.
Jul 02, 2025
The staff is attentive and kind. The bathrooms were not cleaned frequently so they were often dirty and gross. The trash receptacles throughout the facility were often overflowing. Restaurant was great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback.
Jul 02, 2025
Another great vacation. Staff was friendly, helpful and courteous. Would recommend selling good fly traps/tapes in the camp store and maybe extending the store hours if possible. Will definitely be back again.

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled to hear you had a great stay with us. Thank you for your feedback!
Jul 02, 2025
Brian at the beach was fabulous! Bartenders inside were great. One lady at the outside bar was not very approachable, took a while to be acknowledged and when I asked a question she was pretty snappy with me. Maybe she was having a bad night.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We hope you enjoyed your stay with us!
Jul 02, 2025
We loved the campground! One thing though….you used to pick up trash from our campsite. Now you don’t. I have no problem with emptying trash in a designated spot but the spot was really bad….you could smell trash close by at our site & the flies were unbearable. Is there any way the containers could be the kind that closed on their own or put in an area that wasn’t so close to the campsite

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We truly understand your thoughts on the trash. We stopped picking up because the birds were able to get into the trash faster than we could pick it up.
Jul 02, 2025
I have been to the KOA for 5 years in a row. Dirty bathrooms would be an understatement. They weren’t cleaned in the 3 days we were there. The grass uncut, terrible unengaged activity staff was vaping while attempting to run candy bar bingo from a golf cart. Overall very disappointing stay. Other campgrounds in area choose one of them.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being a loyal guest over the past five years—we truly value your continued support. We're sorry to hear that your recent visit didn’t reflect the positive experiences you've had with us in the past. We take all feedback seriously and are currently reviewing the areas you mention
Jul 02, 2025
Loved the campground, our site was central to the pool/beach/store.Only complaint is the picnic tables are in very rough shape.We did not eat on them for fear the seats would break.They all need replaced. The office staff: Mr Jim, Ms Robin were very kind and accommodating when we were in a predicament. Sunset grille has delicious menu options and the staff is very attentive.We Will return!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are happy to hear that your experience with us was amazing.
Jul 02, 2025
We found the children's amenities to be amazing, however our campsite left something to be desired. It seemed that every other lot was mowed low except our lot. Due to that we had more of a fly, mosquito, bug problem. Also, we weren't provided any instructions on how to hook up electric, which lefts us unable to find the outlets until we saw a neighbor access theirs.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience with us. We're glad you enjoyed the children's amenities—we work hard to make sure our younger guests have a memorable and fun stay! We’re sorry to hear that your campsite didn’t meet expectations and appreciate your feedback on the lawn care.
Jul 02, 2025
Really enjoyed the stay. Love the improvements to the grounds with the additional cabins and to the bar and grill area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Jul 02, 2025
We booked a 2 night stay. Arrived Sunday afternoon and had to leave by noon the next day. It was so unbearably hot with absolute minimal shade at our tent site. No privacy whatsoever. There were dozens of open spots but everyone was cramped so close you could hear everyone’s conversations.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry about the heat. Unfortunately, it has been a very hot summer.
Jul 01, 2025
Cape Charles KOA is a very nice and clean campground. We enjoyed our stay, but it was during the heatwave, and even the pool water was very warm.
Jul 01, 2025
We had a wonderful time at the campground, and we have already scheduled our week for next year. The only concern we really had was the cleanliness of the pool. One member of our family got swimmer's ear after only 1 swim in the pool.
Jul 01, 2025
Jul 01, 2025
Jul 01, 2025
Great stay, nice amenities, would appreciable more landscaping in the sites, bushes, shrubs, trees. But overall really very good.
Jul 01, 2025
Great spot, kind of a hidden gem spot and wish I stayed longer. The park was nice, bar was expensive, beach was perfect secret spot vibes.
Jul 01, 2025
It was a great weekend with my family. We loved the beach and how friendly everyone was. everything was perfect, we had an amazing weekend

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled that you had an amazing experience with us!
Jun 30, 2025
Very hot that week. Really enjoyed the pool and beach. Bar was wonderful.
Jun 30, 2025
We enjoyed our stay! Shoutout to Jen & Mary at the bars. And shoutout to Brian at the beach for all his hard work and hospitality! See you again soon!
Jun 30, 2025
Jun 30, 2025
Our family really enjoyed our stay! Beach, pool, restaurant and bar were great! Kids had fun in the arcade. The availability of the pizza and store closing 530 and 600 respectively, was disappointing.
May 03, 2026
As always ... All that you could ever want or need in a campground. . . Looking forward to coming back on my return trip this year. Your staff are the best part of our stays, May they continue with there tremendous effort to make this business successful and may The owner continue to treat their employees with rewards for their contribution to keeping this business a sucess, I do not do technology well to add a photo. I suggest you come and see the beauty of these sunsets for yourselves
- Christine H on Trip Advisor
Oct 24, 2025
Exceptional location , accomadiating staff ,beautiful shore front sunrises and sunsets,good food with average prices and a return customer for 10 yrs.Would love to do a once in a lifetime seasonal deal in 2026 but my situation will not allow.Anyone interested in seasonal should inquire.
- Christine H on Trip Advisor
Oct 14, 2025
Check in was super easy... love the escort. Love the beach, the sunsets, the restaurant, and most of all the staff. They are always waving and smiling at the campers. The grounds are manicured.
- Suzie S on Trip Advisor