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Campground Reviews

Jun 05, 2023
Totally overcharged when all your facilities were not available. This questions our willingness to ever stay at a KOA again…ever….
Jun 05, 2023
Loud neighbors yelling, cussing and fighting 11-2am. Kept our kids up, wish they had a phone number to call for issues like this.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you had some issues with noisy neighbors. We understand your frustration. We hope you enjoyed the rest of the property and had a fun stay with the kids!
Jun 04, 2023
Registration was quick and easy. Agents were very professional and friendly. I enjoyed my stay!
Jun 03, 2023
This KOA is a very nice place to stay. Everyone is so friendly when touring around the grounds on a golf cart. The beach bar has a decent menu with good pricing. The office staff is always so nice and helpful.
Jun 03, 2023
Loved the campground, staff was very friendly and helpful. The Jackspot restaurant on the beach has great food. Your maintenance staff was unbelievably helpful. After a 7 hour drive to get there, we were setting up and found a major water leak under the bathroom sink. We contacted maintenance to borrow a tool. Maintenance assessed the situation and completed the repair.
Jun 02, 2023
I would normally give a 5, but the cleanliness of the cabin this year was below par. There are also a bunch of things that need repair, such as the screen door, the frame is broken on the bottom which make it difficult to open as it drags on the deck and the screen itself is coming off the frame. There are a few other minor things that need repair.
Jun 02, 2023
We are really upset with our stay here. This was our first time and it was after Memorial Day Weekend and half of the Amenities were not available. The pool was not filled, the hammocks on the beach weren’t out and the bounce pad for the kids was not blown up. Also, no one ever answered the front desk when we called. Very disappointed because we pay for these amenities! Will not stay again.
Jun 01, 2023
Bathrooms where disgusting. For a holiday weekend they should have been maintained much better. Friday 5/26 through Tuesday 5/31 out of 3 toilets in the Men's room 2 where always clogged with toilet paper and crap. Ladies room. Was just as bad. Bathrooms need to be inspected every couple of hours when the campground is full. And it was this bad without the pool open.
Jun 01, 2023
We had a great time. Our cabin was somewhat clean. There was cat hair here and there and the floor needed a sweeping. Cat hair because I'm allergic to cats. Some of the dishes were not clean. Other than that great cabin and space. Clean linens which smelled clean.*** the washers and dryers in the laundry cabin needs a thorough cleaning. The washers inner room is very moldy and slimy..it smells
May 31, 2023
Unfortunately the weather was horrible but y’all can’t do anything about that. The bathroom by the beach was out of order and the one by the parking lot was pretty messy. It didn’t matter for this trip but if the weather had been better we would have been upset that the pool wasn’t ready. We do love the campground though. The band on Saturday was really good
May 31, 2023
All the staff were friendly and helpful. I was disappointed that the campground was not really ready for the holiday weekend. The pool was closed and not even full. The restaurant on the beach was not really ready to open. The restaurant in the lobby was closed. For what I paid for a cabin all the amenities were not really ready. Disappointed to say the least.
May 31, 2023
We really enjoyed our first stay here!!! Even though it was the coldest Memorial Day weekend we can remember we still had a blast!!
May 31, 2023
We've been coming to the Cape Charles KOA for several years for Memorial Day & this will be our last. The pool, bar and restaurant weren't opened. We paid full price and a lot of money to use the campground amenities, but this is the 2nd year things weren't opened and paying more for a holiday weekend. Bathrooms and toilets were gross too, not clean like it used to be.
May 31, 2023
As always is perfect spot for camping, only one suggestion when you go to the beach will be nice that the restaurant accept apple pay!
May 31, 2023
We have a great time here every year with our family!
May 31, 2023
The staff was always friendly and helpful. The park is beautiful with lots to offer families. It was too bad the weather was not the greatest but out of 5 days there was only one bad day with raining and wind all day.
May 31, 2023
Great staff, fun activities for the whole family. Beautiful, private beach. We can't wait to come back!
May 31, 2023
Pool was clised, 80% of arcade games were out of order, change machines were out of quarters, ran out of fire wood, kid activities didn’t have alternative indoor activities, front desk NEVER answered the phone.
May 31, 2023
The cabins were fantastic. They were clean and appeared to be new or newly renovated. Staff was easy to work with and very accommodating. Would have liked more activities for the kids given the holiday weekend. Also the pools weren’t open when it appeared by the calendar they should have been.
May 30, 2023
We had a great time despite the weather conditions. The planned activities were great and the parade was so fun! We already rebooked for next year!
May 30, 2023
We have stayed at this campground for many years, rates have steadily increased over the years. It has gotten to where we probably will not be able to continue to stay here due to the rates being so high and the additional charges that accompany the nightly rate.
May 30, 2023
I felt by memorial weekend the pools should have been open, the onsite pizza should have been available, was told the health department had not approved it.. The ice machine was not working. I was offered no solution other than to call the 800 number on the machine. I feel that had everything been open it would be a much better experience.
May 30, 2023
May 30, 2023
great staff and great fun, excellent location
May 30, 2023
We enjoyed our stay at the KOA. I'm glad we spent the extra $ for the deluxe camp site with the concrete patio.
May 30, 2023
Very pleasant time in a great facility. Staff was very courteous.
May 30, 2023
everything was so clean and the staff was friendly and helpful. The store was jamb packed with great stuff at better then avg prices. Sites were fairly level but drained water quickly . The beach was big and clean. the prices of drinks at the beach bar seamed to fluctuate one day a soda was $2 the next it was $3.50
May 30, 2023
BOOKED THIS DUE TO THE OPENING OF THE SEASON, WHEN ARRIVING THE POOLS WERE NOT OPEN AND WERE NOT EVEN EMPTIED OR CLEANED OUT, THE FOOD SHOP IN GUEST SERVICES WAS NOT OPEN ALL WEEKEND. i UNDERSTAND THERE IS THE BAY UT WHEN YOU HAVE LITTLE ONES AND THE WAVES ARE BIG YOU CANT LET THEM GO IN SO WE WERE EXCITED BC FIGURING THE POOLS WOULD BE OPEN AND THE WAS VERY DISAPPOINTING
May 30, 2023
VERY disappointed in our stay. Regardless of weather, the pool wasn't ready, the jump pillow was shut down during times that made no sense. The food wasn't open in the main office and the machines for kids to use when it was raining couldn't be used due to machines being broken or kids unable to get quarters due to that machine being broken. Men's rooms REEKED of urine.
May 29, 2023
Check in understaffed, took two hours to finally get a clean, unoccupied tent. Several unadvertised closings including both dining locations so there was no warning to plan ahead for this. Amenities unopened until memorial day, also without stating this anywhere. Staff was nice, rec team was a joy, but we were very much let down due to the high expectations set by the website and facebook.
May 29, 2023
Our stay was subpar, at best. We didn’t know until we showed up that the pool wasn’t going to be open. On Memorial Day weekend. Then, there was no hammocks on the beach, and when it rained, our Skipjack site flooded within minutes of rainfall. The bathrooms weren’t even as clean as they had been the year before. The new management company needs to step up their game, ASAP.
May 29, 2023
Staff is the best part of this KOA. We had awful weather, but still had fun. Plan to return when the weather is warmer and dryer. Great community close by and tons to do within 1.5 hours.
May 28, 2023
May 27, 2023
I think the activities fee is a total rip off. $20 for what? Pool closed, we are too old to jump on pillow thing, dog didn't use dog park. Beach was on dirty side and grill not opened. Live and learn.
May 26, 2023
The staff was fantastic. Wish the pool was open sooner than Memorial Day.
May 26, 2023
Not our first time, wish weather could have been nicer. Workers very pleasant
May 26, 2023
We stayed here several times and probably come back next year. What I don’t like is the $10 per day resort fee. No amenities were open and the Wi-Fi is spotting. Just roll that into the campsite rental charge.
May 26, 2023
Sheets hanging over the windows of our cabin living room. Advertised a restaurant and 2 pools none of them were opened. No dates listed on website so we assumed they were gonna be open. Shower not operational outside to wash sand off. The shower room near the beach was not kept clean. Not cheap rates at all for what we got. We stayed at the sunset bluff cabins . Definitely have room to improve
May 26, 2023
Sites are close together. Dog park is huge. It needs to be divided up so little dogs have their own space.
May 26, 2023
May 25, 2023
We absolutely loved the fact that dogs have they own beach. And if that is not enough, the fenced-in KampK9 is huge.
May 25, 2023
We had a great site, which was a very close walk to the beach. Everyone we met was nice. Trash was picked up promptly every morning. The staff was great. We will definitely be coming back for another visit.
May 25, 2023
We are relatively new to camping (less than 2 years) and this was our favorite campground so far. We are planning to return soon.
May 24, 2023
Maybe the food and beverages could be available earlier in May , band was awesome that was a plus. As always enjoyed our stay
May 24, 2023
May 24, 2023
May 24, 2023
May 24, 2023
They at Should had Be They should have remained closed until the whole facility was ready to open.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not enjoy your stay. If there is anything we can do to further assist you please call our front office.
May 23, 2023
We had a wonderful time with our family and friends. You let us place ourselves together by picking our sights. We had a blast!!!! Your campsite is perfectly spaced apart. We can not wait to come back. Can you contact me so that we can get a group rate for next year. My number is 410-302-4929/Kathy.
May 23, 2023
Really nice camp ground. Friendly staff and just an all out great place to camp. Definitely will stay again and recommend to other friends and family.