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Campground Reviews

Aug 05, 2025
We really enjoy visiting this campground. My daughter and the other kids have a lot of fun on the jump pad. This was the first time we visited in the summer as we typically visit in the fall for Halloween, it was nice to enjoy the pool. It's a great place for families to visit - it's quiet and safe for kids to play.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad the kids enjoyed the jump pad.
Aug 05, 2025
Had a lovely time. Clean campsites and bathrooms. Well maintained. Friendly staff and great amenities. Absolutely beautiful beach. Dog loved the dog park and dog beach and made a lot of new friends. We already re-booked for next year!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We definitely love our furry guests! We are glad you enjoyed your stay with us.
Aug 05, 2025
Cape Charles is always a great stay. Staff are always courteous and helpful. Please take a moment to specifically commend Brian who patrols the beach to make sure that everyone is welcomed and is safe. He does a great job keeping the beach in order and safe.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We share your comments with Brian. He is a great addition to our team.
Aug 05, 2025
Very nice staff and beautiful views. Love the spacious campsites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you enjoyed your stay.
Aug 05, 2025
The park was relatively packed with a lot of campers for several days that we were there. Therefore there were reckless golf cart drivers, children zipping around everywhere on their scooters, their bikes, and their electric bikes. Not much respect for walkers. Why is a resort fee charged per camper plus over $100.00 per night for WES? Tracie & Jim were friendly at the front and Jennifer B/G �ϸ

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your feedback, and we will share your nice comments with Tracie and Jim.
Aug 04, 2025
Aug 04, 2025
Aug 04, 2025
The campground is nice enough, the beach is nice; people at the bar are great. However, we've been here two summers and both visits felt the need to wash all the dishes before we could use them. This past visit (late July), the Wi-Fi went out constantly so we couldn't use the TV. The propane charge (fine print, probably) should have been refunded for the Wi-Fi. Unlikely to return again.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry your stay did not meet your expectations.
Aug 04, 2025
We stayed at koa cape Charles for a week . The campground was clean and the staff was extremely friendly. The beach was very nice and clean. The only down side was that the sites are very close to each other. Found it difficult to back in and we could hear every conversation from our neighbors. We stayed along the fence with shade (coral something) .

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great stay.
Aug 04, 2025
We love the ability to go from the pool right down to the beach in 2 min. It was a wonderful stay. We will definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 04, 2025
Absolutely loved the stay. Workers were great and super helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are thrilled you had a great visit.
Aug 04, 2025
What a wonderful stay we had at Cape Charles. Extra clean campground and amenities were wonderful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great experience. Cape Charles is a wonderful place.
Aug 04, 2025
Upon check in the bedding in the bunk room was dirty (I will note that they fixed it quickly but it was still dissapointing) and the blinds in that room were also broken.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad our staff was able to help. We are sad that you did not find any goodness in our park.
Aug 04, 2025
Loved the campground! Wish we could have stayed more than 1 night. Great beach access and many amenities throughout the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are thrilled that you love our campground. Come back, soon.
Aug 04, 2025
Very nice, very clean, and the staff was very nice. The person who escorted us to our site even spent some time helping us back in as it was very tight. The staff at the restaurant also very nice. This is the 3rd time we've done an overnight and each time has been great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are thrilled that you keep returning!
Aug 03, 2025
Aug 03, 2025
Aug 03, 2025
Liked location, easy access to the beach, nice shaded site827, pleasant dinner at the grill, comfortable clean showers. Wasn’t thrilled seen number of gulf carts after dark driven by teenagers with headlights shining every 5 minutes while we tried to enjoy camp fire, wish there was a rule about it. Women’s bathroom had 3 out 4 toilets filled with poop for several days unattended. Unsatisfactor

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you enjoyed your stay. Anyone driving a golf cart must have a driver's license, but some parents choose to not obey the rules. We are sorry for this, and we will try to do a better job of monitoring.
Aug 03, 2025
I have been to Cape Charles KOA five different times. The last four were great . This day wasn't bad either but I do have a few issues to relay. The women's bathroom by the pool was not cleaned for 4 days and smelled like urine. There was a beer bottle on a table in the picnic area for our entire stay. It's still a beautiful Park and a great place to go if you want to bring your animals.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. We appreciate you feedback on the pool bathhouse. It is the most used bathhouse we have so we are changing housekeeping procedures and making this location a priority to clean multiple times a day.
Aug 03, 2025
Great campground and resort. It would be better if it had more shade for the RV but otherwise a beautiful campground. Only other improvement would be for the camp store to be open later. 6pm isn’t a great time for weekdays. Kind of a minor complaint when the kids want ice cream. Another family complained as well when they didn’t realize the store closed so early.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great experience. We appreciate your feedback on the store hours. We would love to extend the hours but the hiring pool on the Shore is very small.
Aug 03, 2025
This was our second time here. We love that both our older kids (13/11) and younger get kids (4/3) have plenty to do. Amenities are clean. Staff is friendly. Beach and pool are both great places to cool off. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you enjoy your stays with us.
Aug 03, 2025
Had a great stay. We used the campground as our home base for attending the Chincoteague 100th pony penning. Everyone was wonderful & friendly both camp employees & fellow campers! When we come back to VA we will stay here again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you could stay with us. I hope you enjoyed the Pony Penning.
Aug 02, 2025
I enjoyed my stay!The only thing I didn't like was the pool was closed one day for maintenance. Also it would be nice to have a ceiling fan on the porch.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you enjoyed your stay. We apologize for the pool being closed but the health and wellbeing of our guests was our main priority. The equipment malfunctioned in the middle of the night and the chemical tests were too low for anyone to be in the water.
Aug 02, 2025
Need air fryers! Loved it as usual. Our 6th year and we will be back

CAMPGROUND RESPONSE / COMMENTS:

Now that's a great suggestion! Thank you and thank you for coming back year after year.
Aug 02, 2025
CABIN NICE ,CLEAN. STAFF VERY NICE AND MORE THAN HELPFULL..WE HAD A GOOD TIME ONY ISSUE WAS POOI NOT OPEN ONE DAY FOR MANTENENCE

CAMPGROUND RESPONSE / COMMENTS:

Thank you and we are thrilled to hear you had a great experience. The pool equipment malfunctioned during the night, and the pool had to be shocked. The health and wellbeing of our guests is a high priority. However, we do have a big beautiful beach.
Aug 02, 2025
I was very disappointed and dissatisfied with my stay at the campground. I have been there several times in the last few years and thoroughly enjoyed my stay. However, this time the pool was closed suddenly because of chemical issues, the bathrooms were unclean and unsanitary, running out of toilet paper, (and this was a daily occurrence) and there was no trash pick up after 9 am. What happened?

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that your stay did not meet your expectations. The pool equipment failed during the evening and did not chlorinate the pool. This is a huge health risk for guests. The maintenance staff worked diligently to repair the equipment and shock the water so that we could open the next day.
Aug 02, 2025
We had a great time. We do wish the camp store/arcade area was open later than 6 during the week so we could play after our beach day. We also wish the umbrella rentals were open during the week. Our cabin had a lot of ants but was otherwise wonderful

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you enjoyed your stay. We appreciate your feedback on store hours.
Aug 01, 2025
We love Cape Charles! We’ve spent 8 amazing summers here with family and friends. You can’t beat the waterfront and pool just steps away. Our only gripe? The camp store closes at 6pm on weekdays, which makes it tough since it also houses the info desk, arcade, pizza, and ice cream. Still, an awesome family getaway!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback on hours. We are working on extending our hours for the camp store.
Aug 01, 2025
Was not happy with the BAR being closed Monday

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 01, 2025
This was my 4th stay, and while it was good, it wasn't the best. The bathrooms weren't as clean as usual, toilet paper was running low and we reported a clog that wasn't fixed before we left. The pool was closed on a key day, which disappointed the kids. We tried the beach but to no fault of the site the water had some Jellyfish that stung one of our kids. However, the staff was great as always.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are sorry for the inconvenience of the pool being closed. The equipment failed during the night and did not chlorinate the water. This is a health issue, so we had no choice but to close the pool.
Jul 31, 2025
We always enjoy the cleanliness of the entire facility and the well manicured landscape, The beach is the best part, and Brian keeps the beach a safe and peaceful area. He is one of the campgrounds best asset. Always kind and very knowledgeable as well as courteous. Thank you to the entire staff , one of the best KOA campgrounds. Thank you again. Sincerely Anthony and Jill Fuqua.

CAMPGROUND RESPONSE / COMMENTS:

Jill and Anthony, thank you so much. We are thrilled you had an amazing experience with us. Brian is the best and super knowledgeable.
Jul 31, 2025
It is a great place one drawback is the WiFi signal in the cabins is very weak and needs to be boosted

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the resort and apologize for the weak wifi connection. Hopefully, we can resolve it quickly.
Jul 31, 2025
Staff very friendly ,motorhome was in the sun all day no shad your parking in grass and dirt pool and was never cleaned the grounds were keeped clean.nothing in the store was marked with prices. If only the parking spots for the rigs were gravel not grass.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are sorry that your stay did not meet your expectations. We appreciate your feedback on store pricing, and we are working to improve. The pool traffic is heavy; however, it is cleaned every morning and every evening along with chemical testing throughout the day.
Jul 31, 2025
We wished there were more activities for the kids to do. Also, the arcade amd ice cream shop closing at 6pm was a bummer, wish it was open later.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback on more activities and the store hours.
Jul 30, 2025
Jul 30, 2025
Jul 30, 2025
No rentals during the week TV didn’t work when arrived 3 of the people I spoke to where rude (tv guy was great) For the price the only true asset is the beach Front office closes to earl for the summer months Website only highlights the best about the place Not enough shady areas in pool area Kitchen supply is horrible Christmas in July? There was nothing, no decorations or anything!

CAMPGROUND RESPONSE / COMMENTS:

Thank for the feedback. We are sorry your stay did not meet your expectations. We are sad you missed the areas and sites throughout the park that were decorated for Christmas.
Jul 30, 2025
We love it here! This is our 2nd year in a row. We stayed in a deluxe cabin. Everything you could need is provided, and thoughtfully done, such as a screened in porch with a ceiling fan, lots of hooks, broom, many pillows, plugs in the bunk room with USB plugs. Also very dog friendly. The the only negative was the smell of septic when it rained, but I'm sure that is inevitable, especially in July

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you enjoyed the cabin and that everything met your expectations. We appreciate your feedback on the not so nice smell.
Jul 30, 2025
The great weather helped but what made my wife and I happy was the gated dog park and dog beach. � that was awesome!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you enjoyed your stay.
Jul 30, 2025
We stayed for a week. And really enjoyed it. Plenty of amenities, private beach, pool, etc.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Jul 30, 2025
Our second trip here! We were so glad that we extended for an extra night this year. This has jumped to the top of our favorite beaches!!

CAMPGROUND RESPONSE / COMMENTS:

Wow! We are so glad you were able to stay and enjoy the resort another day. We love hearing we are a favorite!
Jul 30, 2025
The employees where knowledgeable and polite. The facilities where always clean. The amenities where awesome the pool,beach,restaurant and snack shack had quality food and ice cream.We will be back.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to know you had a great experience with us. Hopefully, you took advantage of our rebook 2026... but we hope to see you in the fall!
Jul 30, 2025
Great Campground! A lot of people sleep on KOA’s. My family and I really enjoy them and this one met its mark. Well maintained, all needs were met. Golf cart situation could be a little better but our trip was last minute, so I don’t want to hold that against them. Overall enjoyed our stay and will be returning!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind feedback! We hope to see you again soon.
Jul 29, 2025
Jul 29, 2025
Jul 29, 2025
We have been to this KOA now for a second time and plan to return. We liked it so much the first time that we had others come with us and they rented a cabin to stay in. They also loved it!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you keep coming back! We must be doing something right... Thank you!
Jul 29, 2025
Staff was very courteous and helpful. The pool is where we spend most of our time. Unfortunately over half of the cabanas were missing their roofs and were useless for shade. The other change from our prior visits was the quality/value of the restaurant food. To state it was over priced doesn’t not do it justice. I wondered why it was almost empty at dinner time and now I understand why.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We have cabana covers on order, but they have been delayed several times.
Jul 29, 2025
We absolutely love everything about this campground. We keep coming back year after year. Our boys ask every time we leave when do we come back! Keep being awesome!

CAMPGROUND RESPONSE / COMMENTS:

Great! We love hearing about your experience with us.
Jul 29, 2025
Beautiful campground!!

CAMPGROUND RESPONSE / COMMENTS:

Thank so much!
Jul 29, 2025
Employees friendly and professional. In-water Pool tile filthy & Pool water cloudy, dirty. Charged $ for having own golfcart. Charged $ for resort fee, this koa did not reflect "resort".

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback.
May 03, 2026
As always ... All that you could ever want or need in a campground. . . Looking forward to coming back on my return trip this year. Your staff are the best part of our stays, May they continue with there tremendous effort to make this business successful and may The owner continue to treat their employees with rewards for their contribution to keeping this business a sucess, I do not do technology well to add a photo. I suggest you come and see the beauty of these sunsets for yourselves
- Christine H on Trip Advisor
Oct 24, 2025
Exceptional location , accomadiating staff ,beautiful shore front sunrises and sunsets,good food with average prices and a return customer for 10 yrs.Would love to do a once in a lifetime seasonal deal in 2026 but my situation will not allow.Anyone interested in seasonal should inquire.
- Christine H on Trip Advisor
Oct 14, 2025
Check in was super easy... love the escort. Love the beach, the sunsets, the restaurant, and most of all the staff. They are always waving and smiling at the campers. The grounds are manicured.
- Suzie S on Trip Advisor