Campground Reviews

Aug 23, 2025
Aug 23, 2025
We love the location of this campground. Its perfect for us. We dont care about leaving the campsite to do things, just relax. The pool and the beach keeps our Grandson busy. I was not happy that I lost the site I put the extra deposit on. A phone call would have been nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback!
Aug 23, 2025
I found the grounds were not well kept. Overflowing garbage for a few days. Not enough garbage cans around. Garbage on the beach. Pool area not cleaned before opening the next day. Rarely seen workers. Cabin was very nice and beautiful location though. We stay at the New Bern Koa and it is immaculate every time and has the greatest workers.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear that your stay did not meet expectations. We are happy to hear that you enjoyed your cabin! Thank you for your feedback, we are always striving to improve.
Aug 23, 2025
Overall it was a great stay! The grounds were well maintained and the staff were helpful and pleasant. We could bike and walkaround with ease and the beach was gorgeous. The onsite bar and grille is awesome! Suggestions, a basketball court would make a great addition for the kids. Also, if the wifi could be boosted as it was nonexistent unless you were near the main office.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback! Basketball court is a great idea for the future.
Aug 23, 2025
My stay with you was absolutely wonderful, I use to stay here when I was a little much has changed an sad to see but the improvement to the property is so lovely. Bring me back to the place my parents brought me many great memories and still creating wonderful memories. Staff was absolutely wonderful n prompt. Jim was so personable n helpful Friendly n helpful. We will be back thank you Amy

CAMPGROUND RESPONSE / COMMENTS:

Thank you for all the kind feedback! We hope to see you again.
Aug 23, 2025
Very disappointed. The pool had a ton of sand in it even in the morning after they vacuumed it. Around the top of the pool was scum about six inches down that has not been cleaned in years. The young woman at the restaurant was lacking in people skills. Lastly the women’s restroom was dirty with water, sand, & toilet paper all over the floor. Overall very disappointing.

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your stay did not meet expectations. Thank you for providing feedback, we will use this feedback to become better. We are always looking for areas to improve upon! We hope you will give us another chance in the future.
Aug 22, 2025
Another wonderful stay in cabin 154! I usually bring my own soaps, body wash and dish soap so I was when I checked in, was thankful. In the past, bar soap and dish soap was supplied but not this year. I will also bring wash cloths and a hand towel for the bathroom as none were supplied. Just a thought if in the budget..a little miniature golf on site Enjoyed our stay and can't wait to come agai

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Love your feedback on miniature golf. What a great idea.
Aug 22, 2025
The cabin was very clean. We enjoyed the beach and pool. I wish check in was earlier than 4:00. I felt like we lost a day because we had to wait until 4:00 to unpack and enjoy our vacation.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear that you enjoyed the beach & pool! Thank you for your feedback.
Aug 21, 2025
Aug 21, 2025
Bath/shower facilities were trashed every time we tried to use. Likely due to pool and beach goers (drunks) which were not rv guest but from boats and parking next to resort with access. All else was great just was not looking for a daily frat party trashing place. Even picked multiple empty bear cans in water at beach.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry your stay did not meet your expectations. We hope you come back in the fall for a more relaxing stay.
Aug 20, 2025
Aug 20, 2025
Aug 20, 2025
Can't say enough great things about it! Can't wait til next year!

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 20, 2025
I've always enjoyed staying at the Cape Charles KOA. Only thing I would like to say is that we stayed at the same safari tent as last year and the zipper on the tent was still not fixed. Other than that, I have no complaints.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your feedback on the zipper. We replaced zippers before the season started but they do not last very long.
Aug 20, 2025
The Bathrooms were dirty. beachfront had dangerous sticks in the sand. The beach has weed overgrowth. Monday thru Thursday, one side of the bar is closed due to staffing issues. Some water faucets for camper hookups are too close to the ground. The Tree needs to be trimmed; Store is limited to things like coffee creamers.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry your stay did not meet your expectations. Unfortunately, we are unable to "week" the beach. The vegetation is protecting the beach from erosion.
Aug 20, 2025
Wonderful camping, great beach, friendly hostess and clean area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 19, 2025
I've been coming every year for about 6 years and love the campground. I feel that the cleanliness of the campground is slowly going downhill. The cabins aren't as fresh as they used to be and the side of the pool was filthy along with dirt collecting at the kids' side of the pool. The gate entering almost hit our vehicle coming in.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad the gate did not hit your vehicle. We are sorry you feel this way about the campground. We work really hard to keep our property clean for all of our guests.
Aug 19, 2025
Campground, Amenities & Staff were all amazing. We are already looking forward to our next stay!

CAMPGROUND RESPONSE / COMMENTS:

Wonderful! We are so glad you are coming back for another amazing experience.
Aug 19, 2025
Nice beach area, well organized campground with excellent staff. The swimming pool was awesome.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Glad to hear you enjoyed our resort.
Aug 19, 2025
Camp host Tracy was delightful. Provided all the information we need for our 1st visit. The campground is nice/clean, large pull thru site, friendly staff and campers & nice size pool. The huge clean dog park was a blessing for our pets. Loved the adjacent Sunset Cafe, their food and entertainment and bartender Jennifer! Will return!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great experience with our staff. Thank you for letting us know.
Aug 19, 2025
Everything was great!

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 19, 2025
Great beach with bar.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 19, 2025
check in was easy and fast camp site clean and welll maintained people were friendly will return very soon

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you enjoyed your stay and you are coming back.
Aug 19, 2025
It's always a great stay at the Cape Charles KOA. The staff is friendly and helpful. Nathan greats each guest with a smile. We had an issue with a piece of our equipment and Jim was quick to assist, loaning an extra he had for us to use during our stay. Can't wait until our next visit.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great experience.
Aug 18, 2025
Aug 18, 2025
Stayed for 2 weeks in a cabin. Had wonderful weather and wanted to stay longer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 18, 2025
This is a great spot for small children on the beach. Would be nice to have a more senior-friendly access to the beach rather than steep paths from the campsites. It’s too bad that the camp store isn’t open past 6 on weekdays so you can get ice cream. We ordered firewood during the afternoon and then had to track it down and pick it up from the work campers that evening for our hot dog roast.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are sorry about your firewood but glad you were able to enjoy your hotdogs.
Aug 18, 2025
Always fun, nice people and staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 18, 2025
Stayed in a patio site. Loved the setup and fire pit. Improvement would be to make the RV spot gravel or even concrete for these premium sites. The beachfront restaurant and access was amazing. Last, what was with the old hotel up front? Seemed out of place with the rest of the campground theming.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your feedback on the site improvements.
Aug 18, 2025
We stayed at the cabin. Everything was very clean and very well maintained. We had everything we needed. Front desk staff were nice and friendly. The campsite and beach were clean relaxing. We will definitely come back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. It's great to hear you had a great time.
Aug 18, 2025
Nice stay just a little mold under the bed and no wash clothes

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 18, 2025
This was our first time at this KOA we will definitely be back. I do have to say the guy who checked us in wasn’t very friendly and wasn’t helpful on guiding us where to go. Also was when the cabin next to us was getting cleaned out one of the employees was talking about another employee and was F this F that. F them motherfers. We were on the porch and my kids heard that. Didn’t appreciate

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We apologize for our staff's behavior, and we will use this as a learning moment.
Aug 18, 2025
Great place to RV. Tracie was very helpful and friendly. We were able to change our stay. We will be coming back again. Really liked the site we had. Close to beach and other parts of the campground

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great time.
Aug 18, 2025
Tent campers too close. Our neighbors and their guest were loud and cackled after 11 PM Guest left slamming car doors by 1 AM. We had a long drive home in the morning and didn't appreciate interrupted sleep. Employees extremely helpful and pleasant. Theresa made great coffee. Bathrooms clean, Cape Charles beautiful place and would like to try Glamming or camper for a better next time.

CAMPGROUND RESPONSE / COMMENTS:

We only have a select few campsites for tent camping. We are sorry your neighbors were loud.
Aug 18, 2025
Staff is supper great very friendly and knowledgeable. The park is very clean well organized . bath houses are very clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Our housekeepers are wonderful! We are glad you enjoyed your stay.
Aug 18, 2025
Great location. Very helpful and friendly staff. The pool and beach areas were awesome. The added bonus of the onsite Sunset Beach Bar and Grill really topped off a great experience.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you had a great experience.
Aug 18, 2025
There was a mix up with our reservations, however the staff, specifically Nathan Crumb and a woman (I can't remember her name) made it more than right. They went above and beyond and not only corrected the reservation situation, they made us feel like VIP's! I cannot fully express my family's appreciation for what the staff did to make our stay so wonderful. Thank you! Robert Cannata & family.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We apologize for the inconvenience, but glad Nathan was able to make it right.
Aug 18, 2025
We had a wonderful time. This is our second year there. Campsite is very clean and we love the pool!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are thrilled to hear that you enjoyed your stay with us.
Aug 18, 2025
We enjoyed our stay very much, it was our second time there. It would be nice if the store was open later.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback!
Aug 18, 2025
It's our favorite place!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We hope you enjoyed your stay.
Aug 18, 2025
Cabins are not maintained as well as they used to. Dirty doors, broken blinders, weird smell in the bedroom and all the bedding had chlorine smell. There’s a coffee maker but no coffee or tea/ sugar or even basic salt/pepper shakers. This was our third time staying at this KOA: still great area, pool, and beach, but cabins disappointed this time.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that your stay did not meet expectations. Thank you for providing feedback, we are always striving to improve.
Aug 17, 2025
Aug 17, 2025
Great vibe and friendly staff! The only thing is pet owners they were irresponsible. A lot of dog waste that owners do not clean up after. Also not respecting the dog beach and non dog beach areas. Would still recommend and return!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback on pet owners.
Aug 17, 2025
The stay at campground was very good I would rate it five stars, but the check in wasn’t as expected. We have to wait until 4:30 till we can get in to our cabin, because it wasn’t ready Also some of mini split ac units needed a little work to fix noisy bearings problem

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Our housekeepers do a great job but sometimes we have so many turnovers that they run a bit behind. We apologize but glad you enjoyed your stay.
Aug 17, 2025
Had a great stay!! Cottage was clean, had everything we needed and was nice and cool!! We will be back!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! This is so great to hear... and we are glad you enjoyed your stay.
Aug 17, 2025
Nice except lack of emergency first aid supplies at restaurant. My husband fell and there was no antiseptic, bandaids or tape for gauze.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We will make sure they have a first aid kit.
Aug 17, 2025
Fantastic staff. Especially the beach guy who does the weekends. He really makes the beach a safer and better place. Doesn’t let the riff raff take over. Wonderful beach for kids. Only complaint is that my spot was surrounded by poison sumac.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful! We are so glad you had a great time.
Aug 17, 2025
Every was perfect. But the lots could have been wider. Had trouble swinging out to leave.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you enjoyed your stay.
Aug 16, 2025
Aug 16, 2025
May 03, 2026
As always ... All that you could ever want or need in a campground. . . Looking forward to coming back on my return trip this year. Your staff are the best part of our stays, May they continue with there tremendous effort to make this business successful and may The owner continue to treat their employees with rewards for their contribution to keeping this business a sucess, I do not do technology well to add a photo. I suggest you come and see the beauty of these sunsets for yourselves
- Christine H on Trip Advisor
Oct 24, 2025
Exceptional location , accomadiating staff ,beautiful shore front sunrises and sunsets,good food with average prices and a return customer for 10 yrs.Would love to do a once in a lifetime seasonal deal in 2026 but my situation will not allow.Anyone interested in seasonal should inquire.
- Christine H on Trip Advisor
Oct 14, 2025
Check in was super easy... love the escort. Love the beach, the sunsets, the restaurant, and most of all the staff. They are always waving and smiling at the campers. The grounds are manicured.
- Suzie S on Trip Advisor