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Campground Reviews

Apr 16, 2024
My husband and I wanted a quick weekend get away the cabin we rented was perfect. It had everything we needed and it was clean. The staff was very friendly!

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your weekend get away, and that all things were to your liking. As always we try to provide a wonderful experience for our guest and looking forward to you becoming a returning guest.
Apr 16, 2024
Wow! Loved it so much. Beach access, very dog friendly, amazing staff. The location is a little stark if you want to see sights. Thwre are some lo Ely trails to walk that are very close, some historical spots and the beach. We had an excellent time!!!
Apr 15, 2024
Cape Charles KOA is a well run campground, staff very friendly, and it’s in a great location! Loved the beach, and would like to come back later in the season when the beach bar and grill is open- it looked like a great place to spend an evening!

CAMPGROUND RESPONSE / COMMENTS:

Thank You! Our staff always strive for the best customer service possible, we appreciate you. Hoping to make your next visit just as memorable.
Apr 15, 2024
I would give it a 11 out of 10 if I could, such a beautiful place. everything was clean and the staff were very helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review. We strive to please our guest.
Apr 15, 2024
Fantastic, Loved it so much we became Seasonal campers this year. Every one working there was so polite, helpful in every way from escorting you to your site, assisting in you getting safely into your site, and asking if you need anything don't hesitate to ask . Every camper we met welcomed you there. Met quite a few that have been on site for 6-7-8 years. Stop in an see us and you will agree.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful! We're glad to know you have enjoyed our campground enough to become seasonal. We appreciate your feedback.
Apr 15, 2024
Beautiful, well kept grounds. Very convenient, fully stocked camp store with various food items as well. Spectacular view of the Chesapeake Bay. On site, overlooking the bay is Sunset Bar & Grill which has good food and beverages. Management is very responsive to any questions or needs. We will definitely be back. �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We strive daily to meet the needs of our guest. Looking forward to your return trip.
Apr 14, 2024
Nice location, had site 835. Had partial ocean views from RV. We were there mid April, so most rec stuff not open. Beach needed to be cleaned up, which they were working on. Really, my biggest complaint is the fee you had to pay EACH WAY when you crossed! It was $26 when we brought our RV. Then $16 each way.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback on the Bridge Tunnel fees. We are glad you had a good experience in our park. We are working diligently to get the beach beautiful for the seaosn.
Apr 14, 2024
We stayed in April,and my children love being one of the only families on the beach. This KOA is beautifully kept and the staff was friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you had an amazing experience. Please come back, soon!
Apr 13, 2024
Very nice “cabin.” More of a tiny house vibe. Only issue was had some trouble with the air but otherwise everything was great.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a great experience!
Apr 13, 2024
Gorgeous sunset on the Bay sitting st the Tiki bar. Very nice campground. Staff was very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed our beautiful sunset. We hope you come back, soon.
Apr 13, 2024
thank you for the thoughtful upgrade closer to the washrooms without an $80 charge for 1 night.

CAMPGROUND RESPONSE / COMMENTS:

You are welcome! The staff is wonderful and always looking out for our guests.
Apr 11, 2024
Apr 09, 2024
Very expensive. Were not given the requested site even though it was empty.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not have a good experience. Guests have the option of paying extra for a specific site, so we cannot give the site away.
Apr 09, 2024
No cable and very weak internet service staff was very friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Our mission is to make sure you have a good experience. We apologize for the weak internet connection, and we are working on it.
Apr 08, 2024
The escort we had to our site was wonderful! They were so helpful getting our trailer on our site. The men that help was so polite and knowledgeable about setting up our trailer. Thank You ���

CAMPGROUND RESPONSE / COMMENTS:

Kudos to our Camp Hosts! We are so glad you had a great experience. We look forward to seeing you, again!
Apr 08, 2024
we had a very good stay, the campground was very clean , the bathroom was clean, friendly staff, we would definetly come back., one of the better koa"s i"ve been to.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you had a great experience! Keeping our property clean is the best way to show our appreciation to our guests.
Apr 08, 2024
Beautiful campground, right on the Chesapeake Bay and staff were very nice and helpful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you enjoyed your stay.
Apr 07, 2024
Apr 07, 2024
Apr 07, 2024
Apr 07, 2024
We were parked in the wrong spot on our first day which caused a trickle effect on where my inlaws had to be parked a few days later. It was frustrating. It would be immensely helpful if the campground would put arrows on the hookup boxes. It would make things alot less confusing for the staff and campers.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry the start of your stay was not a good experience. Hookups are always on the driver side of the camper. We painted the sewer caps yellow for easy access.
Apr 07, 2024
Very friendly staff and enjoyed the atmosphere.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. So glad you had a great experience.
Apr 06, 2024
wonderful place to stay and accommodations were good. Kitchen utensils were missing ( large spoon, bowl some silverware) Most notable was no taoster but overall we enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

We apologize that your cabin was missing items, and we will use this as a training opportunity. We now inspect all cabins before it is considered guest ready. We are glad you had a great experience.
Apr 06, 2024
It took 4 days to get paper towels in the bathroom. My daughter got locked in the bathroom closest to the bay, and we were told it was her fault.(they are supposed to be "dummy knobs) nothing entertaining for my kids. Not a lot of places and restaurants open.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not have a good experience. Our staff worked very hard getting everything cleaned, organized, and fully stocked for our opening weekend. We apologize if we fell short and will certainly use this experience as an opportunity to do better.
Apr 06, 2024
No firewood available on site. Cabin very nice.

CAMPGROUND RESPONSE / COMMENTS:

We are incredibly sorry for this. We did not anticipate selling out of firewood so quickly, and our vendor could not get there until the next morning.
Apr 06, 2024
1st timer in a cabin. Absolutely perfect at lot 27. Everything was clean and fresh. Loved being by the woods.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful! We are so glad you had an amazing experience.
Apr 06, 2024
Nice, clean cabin. Well maintained campground. But they didn't have firewood on site!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you enjoyed your cabin. We appreciate your feedback about the wood and will make sure we order plenty going forward.
Apr 05, 2024
The cabin we rented could have been a little nicer. The staff was friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

We apologize your stay in one of our cabins was not the best experience. We will address this and make improvements.
Apr 04, 2024
Great

CAMPGROUND RESPONSE / COMMENTS:

Thank you. So glad you had a great experience.
Apr 03, 2024
Apr 03, 2024
Apr 03, 2024
What a beautiful facility! Great amenities and thought put into this location. Would stay again if closer to home. Nice bath houses and very clean and well kept.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you have a great experience.
Apr 03, 2024
Koa booked the wrong day Because they were closed the day we thought we booked and was charged for a week later . We end up staying in a hotel that night because you were closed. I call when I received the charge to my cc was told owners would call. They never called.

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry for any inconvenience you may have had, but Chesapeake Bay KOA was not open for reservations. We can help you find the correct campground so they can resolve.
Apr 02, 2024
We loved the Chesapeake Bay KOA. It was opening weekend so you can sometimes expect some hitches but everything was great! All of the staff were super friendly and helpful - you can tell that you really enjoy their jobs! Special shout out to Dan who guided us to our site and was consistently cheerful and helpful throughout our whole stay!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a great experience with us and hope to see you again, soon!
Apr 02, 2024
Candy greeted us and got us checked in with such friendliness. Dan showed us the way to our site…so helpful and friendly. We loved the campground and everyone there. All were so friendly. See you in 2 weeks.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Can is our favorite Front Desk Supervisor ! We are so glad you had a great experience.
Apr 01, 2024
The newer cabins we stayed at was fantastic!! Clean linens and comfortable beds!! We will definitely be back again!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you enjoyed your stay in one of our beautiful cabins.
Apr 01, 2024
We had a great stay at KOA Cape Charles. We go to KOAs often for tent camping but this was our first time here. Location is great, nice amenities but the staff are the highlight. We came on opening weekend so unfortunately, the Sunset Bar wasn't open, but we still went down and enjoyed the beautiful sunset. They don't have a lot of tent sites so if you plan on going I recommend booking in advance.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We are glad you had a great experience.
Mar 31, 2024
Our stay was a quick overnight stay. We swooped into town later than we wanted but we were immediately greeted with the friendliest of staff members. We made our reservation online as the staff was so busy as this was their first day open and they didn’t disappoint. Because it was so late we were to tired to head back out for dinner a pizza was made to order. We can’t wait to go back.
Dec 08, 2023
There was few issues pool open late in the season fireworks were canceled on the 4 th of July for no good reason . The park was not ready to open to guest on time. The pool was very dirty for most of the season water was green and not maintained . The was no water at the pool for guest to rinse off before getting into the pool. One more the ice machines they installed are a bad idea.
Nov 28, 2023
Excellent location with private beach. Lots of accommodation options, like cabins and glamping tents. Amenities, including bathrooms were well maintained. Will never forget seeing dolphins out on the bay at sunset!
Nov 28, 2023
The staff at check-in we're very informative and greeted us with a smile. Being local on the ESVA, it was a great time of year to go to the KOA without the high rate of tourism. The cabin was the perfect size and had everything we needed for our short stay.
Nov 28, 2023
Nov 28, 2023
most amenities (bar/pool) were closed or reduced hours (office/store), however very relaxing and everything was great (restrooms/showers clean). 2nd time staying here in last 3 months, very friendly and helpful staff. Miss Candy is AWESOME!!!! looking forward to coming back in 2024 during the summer and enjoying the swimming, dining, and drinks. We'll be back in 2024.
Nov 27, 2023
We loved the location and Joshua was so helpful and kind. He went above and beyond to assist. However, the grounds were so muddy that we were slipping like we were on ice. Gravel or concrete pads would be nice. The service is my disappointment. I was expecting an important mailing. Everyone but Joshua would not help me in any way. Four people in the office and no one would even move to assis
Nov 27, 2023
Warm and cozy
Nov 26, 2023
Nov 26, 2023
Our deluxe cabin was wonderful! We enjoyed the screened in porch, a wonderful walk on the beach with our spoiled old dog. The staff was so helpful & friendly.We especially appreciated being checked in by Candy the front desk clerk, she was very friendly & helpful. We really enjoyed our stay & can’t wait to come back in the spring!
Nov 26, 2023
Cabin was clean. Park staff very friendly and helpful.
Nov 23, 2023
Stayed for a quick overnight, sight was a pretty standard size and relatively level. Bathhouse/bathroom was immaculate. Campstore/checking was clean, the staff was friendly and they offered free coffee which wasn't bad at all. The only downside is because if the two resorts the entrance was abit confusing and the barcode reader to enter the campground had two scanners one too low and one two high.
Nov 23, 2023
All good except the site I was assigned was to close to the WiFi pole. Not good.