General Campground Information
Guidelines for Happy Kamping
Electrical Vehicle Charging
Friday & Saturday 9 a.m - 8 p.m.
***UPDATED GUEST POLICY 2022**
Check out: 11:30 a.m.
Common courtesy is expected 24/7; no car/loud music, no walking through other's sites.
Save Our Grass
Dogs are not allowed in the deluxe cabins.
Meet Your Hosts
All employees understand the importance of teamwork, family fun, and the meaning of quality service,” says VictorFor Victor and Kathleen Arsenault and their family, there was hardly a time when KOA campgrounds weren't a part of their lives. Victor was hired to build and manage a KOA campground 36 years ago, and although he took a brief job (28 years) as a director with the Boy Scouts of America, he always knew he wanted to return. Kathleen supported the decision to purchase the Canandaigua KOA. That was over 20 years ago.
In 2016, the Arsenault family business grew with the addition of their son, daughter-in-law, and two grandchildren, who have joined the business as partners. Both graduates of Penn State University, Jon brings over 15 years of managing commercial construction projects, and Dottie, with a master's in teaching and her love of working with families and children. While living and working on-site over the last six years, Jon has used his project management skills on many projects to update and improve the campground. The pool was completely replaced and doubled in size for the 2020 season, with water features and a zero/beach entry area. For the 2022 season, the back restrooms have been completely renovated into eight resort family-style bathrooms. In addition to adding many new and improved recreation areas, the family has also worked together to add 20 more full hook-up sites, new patios, a deluxe cabin, and more. Jon, Dottie, and the kids can be seen daily around camp, working as a team and making sure their campers have the best time possible.
The Arsenault mission statement still holds true and strong for over 25 years, "To provide quality services in a safe, secure, and clean outdoor environment that will result in a fun-filled camping experience for the entire camping family." They said, "Their bottom line is to have fun and provide excellent service."
Jon says, "Being able to provide an atmosphere where families can connect with each other and create lasting memories is truly a blessing!"