RV Reviews

Sep 26, 2023
Beautiful campground & so easy to get to from Reno…super clean rest rooms, plenty of doggie bag stations and play yards…overall, had a wonderful time! Wi-Fi & cell reception was not good…maybe something they could work on
Sep 26, 2023
We really enjoyed our stay at Burney Falls/Hat Creek KOA. We played pool and pong pong two nights in a row and ate the delicious breakfast burritos! The grounds were clean and picturesque. The staff were nice and friendly!
Sep 25, 2023
Beautiful park, great employees, very polite and helpful. But, we had no Wifi - it did connect but there wasn't enough power to get on the internet and the cable at our site and at least one other site wasn't working. Aside from those issues, we enjoyed our stay.
Sep 25, 2023
People were friendly, place was clean fir the most part. Pond was disgusting. Went to go to dinner in the cafe and an hour into service they were out of chicken which was the special.
Sep 25, 2023
Great location, camp site clean and roomy. Late season visit, store sparse on inventory; didn’t get to sample kitchen but aroma convincing. Wi-fi is limited to store footprint.
Sep 25, 2023
Great place to stay! Café food was very good.
Sep 24, 2023
Back in site with FHUs on gravel/ dirt. Easy check in. No surcharge for early check in.Showers and bathrooms largest we have seen. Plenty of room in shower stalls and lots of hot water. Laundry room was excellent $3/washer, $3/dryer. WiFi only in main building and very weak. Only major improvement needed. Great access to Lassen National Park....only about 25 minutes to north entrance.
Sep 22, 2023
Beautiful, well maintained and spacious grounds. Lots of paths and options within the campground for morning and evening walks. Very enthusiastic camp management.
Sep 21, 2023
Sep 21, 2023
Loved this park employees were great. My only slight negative is that when there are so many spaces available it would be nice to space the guests out more. This comment would apply to most campgrounds. Tjis park was great and will be even better once the lake/swamp.is cleaned up.
Sep 18, 2023
The property was very nice and the staff was very friendly and helpful. Our only suggestion would be to extend the wifi beyond the immediate vicinity if the store.
Sep 18, 2023
Nice place clean facilities and friendly staff.
Sep 16, 2023
Easy check-in. Very accommodating. Large sites. Restrooms/showers recently remodeled and are beautiful and CLEAN! Huge showers. Two dog areas which was convenient. Well-kept grounds. Absolutely non-existent Wi-Fi/internet, which we are sure KOA will enhance in the future. We would definitely return to this KOA!
Sep 16, 2023
GREAT PLACE to stay. Quite and peaceful
Sep 15, 2023
We love this campsite. The people running it are very friendly. It is a great place!
Sep 14, 2023
People were very friendly and helpful.
Sep 14, 2023
Beautiful campsites with lots of trees and shade. We highly recommend this KOA!
Sep 14, 2023
This is our first time staying at this KOA. Your facility is very good. Well kept and a friendly staff. Only negative is that cable TV was a little weak on the signal. We will be back next year.
Sep 14, 2023
Our site was very dusty. Gravel at least would be a great improvement as well as Wi-Fi and cell service.
Sep 14, 2023
Swap not a lake, marginal wifi, 5:30 am wake up call by trash people, all that for high price wow!
Sep 13, 2023
Kevin was so friendly. He offered to escort us to our site. Our site was clean. Improvements to the park included remodeled bathrooms, huge free showers, dog park, petting zoo and great clubhouse, so we could watch the game. The road noise is just something you have to live with.
Sep 13, 2023
Seamless check in and setup, very friendly staff
Sep 12, 2023
Scott and crew were awesome! We’ve been coming here for 3years and the improvements the team have made are great. Very disappointed with the condition of the lake, as that is a great feature. I hope this is the project for improvement this winter.
Sep 12, 2023
The staff went above and beyond to make our stay a great one. I have a special needs son and the staff went out of their way to help him enjoy himself at the campground. THANK YOU!
Sep 11, 2023
Beautiful setting, helpful staff. Very peaceful. Loved the access to Burney Falls and Lassen Volcanic National Park.
Sep 11, 2023
Sep 11, 2023
We had a wonderful stay at your establishment, it was our first time on an outing like this. We look forward to returning it was so clean, and quiet. The restrooms were very well maintained. The staff very helpful and friendly. The sights all around were easy to get to the waterfalls, national parks, shopping center fairly close by, we even went to a casino nearby Thank you all
Sep 10, 2023
They need to work on the pond it looks terrible and makes one wonder about how they take care of other parts of the campground.
Sep 10, 2023
except for the traffic from the toad outside the park, everything was perfect! i was concerned about the internet, but going to the store and meeting new friends was great! the staff are extremely nice!
Sep 10, 2023
The staff was friendly
Sep 08, 2023
Very impressed with changes from the old park. Very pleasant staff as well. We'll be back!
Sep 06, 2023
nice place very friendly staff. sites are large and location for Lassen NP or Burney Falls is perfect
Sep 06, 2023
Sep 06, 2023
Sep 05, 2023
Have been going to this park for several years and will return. Hoping to see more of the work in progress done next year. The game room had lots of equipment but broken lighting and was dark. My biggest complaint is the weak wifi. Prices went up considerably when it became KOA and my expectations went up. We had family coming up for Labor Day and could not get texts thru except at store.
Sep 05, 2023
Check in was easy and the staff were very friendly and helpful. We had beautiful site #13 right by the pond. We enjoyed just sitting by the pond & the 15 Canadian Geese, who landed on Monday morning before our departure. Beautiful well maintained grounds with modern & clean bathrooms/showers. Nice playground for the kids and cute little petting zoo. Close location to Burney Falls & Lassen Park.
Sep 05, 2023
Excellent staff.. beautiful campground!
Sep 05, 2023
Sep 05, 2023
Sep 05, 2023
Great campground and super helpful and friendly people. The area has a ton to do around it.
Sep 05, 2023
Amazing staff, bathrooms were clean, grounds well kept!
Sep 05, 2023
Sep 05, 2023
Kelly and the crew were very nice and help full. The grounds were clean and very nice.
Sep 05, 2023
It was a wonderful campground; the staff was so friendly and accommodating. We would definitely stay there again. It was clean, the bathrooms were large and clean, everything was great.
Sep 04, 2023
Very helpful staff and very clean campground. It would be great to offer a shuttle or similar to go to the falls etc.
Sep 03, 2023
Great hosts. Pristine grounds, and the most outstanding and clean bathrooms of any RV park we have stayed at! Best staff!
Sep 01, 2023
Sep 01, 2023
Aug 30, 2023
Staff was nice, and helpful. Grounds were clean and the remodeled showers were above and beyond any other KOA I’ve stayed. They have a unit with a pool table and air hockey. Close to Burney Falls and Lassen. Not bothered that those sites were booked.
Aug 30, 2023
Clean comfortable park. Staff was very friendly and accomodating. Plenty of space. Well designed for dogs to accompany.k
Jun 08, 2026
Nice clean campsites
- David Mann on Google
Jun 07, 2026
Awesome place great people very clean and accommodating. This place is a hidden gem.
- Kevin Duffy on Google
May 26, 2026
Staff was incredibly friendly, the bathrooms were clean and showers were huge and hot! Wifi worked great throughout the campground. Trash was picked up regularly and never built up or smelled, amenities were maintained well even on a busy Memorial Weekend. The kids loved riding their bikes and feeding the goats. Already booked our sites for next year!
- Staci Harvey on Google