Benbow KOA Reviews

Welcome to Redwood Country!

RV Reviews

Aug 10, 2020
A great stay. I would stay again for sure. The 2 cons were that the WiFi didn’t work well & the bathrooms are dated. That makes the bathrooms feel like they were not clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! The back bathrooms have been remodeled but not the front ones yet. Next time, ask for a site closer to the back bathrooms.
Aug 09, 2020
We planned to golf but choose not to. Apparently they have gone without irrigation for over 2 months. The coarse looked terrible. Sites were also very dry with brown grass. Office staff was excellent! We didn’t reserve a premium site but I would recommend paying the extra cost and getting one. Good KOA for staying while traveling just off Hwy 101. As a destination not much for seniors to enjo
Aug 09, 2020
The first time we stayed @ Benbow was 8 yrs ago prior to KOA. We returned in Aug. 2020 & was surprised the ground up keep needed some attention as well as bathroom/shower (front facility). Because our travel trailer doesn't have a bathroom, we used KOA bathroom/shower daily. I can say the cleaning needs improvement. Great memory on our 1st visit.This time around it didn't feel the same. It was ok.
Aug 09, 2020
Aug 08, 2020
Facility has gone down hill. Grass at the sites was dead. Not as clean as it was. Garbage recepticals were over flowing.
Aug 08, 2020
Over priced, could stayed at motel 6 for less!
Aug 08, 2020
This is always a good place to stay. Close proximity to the Redwood Groves, river access. The management changed recently and we met some of the new team. Great people and the place was buzzing with activity upgrading the facility. The golf course has deteriorated from what it once was. The water system was broken, and repairs are being made with a plan to reseed and renovate. Cant wait to retur

CAMPGROUND RESPONSE / COMMENTS:

Thank you for giving a review with a representation of what we are actually doing. We always want to do our best and try to present as best we can but challenges come up and we just keep working through it. Come back!
Aug 07, 2020
Just a so-so campground. Especially for the price. Expensive place to stay. It seems some staff stay in the cabins which is fine but, somebody had a pet bird that shrieked whenever somebody walked or rode their bike nearby. Also, I realize it is Humboldt County but it would be nice not to have to smell the marijuana in our campsite that is emitting from the cabins.
Aug 07, 2020
We had a great time. Easy access to the redwoods and surrounds. The Benbow inn is awesome and the food and staff at both the koa and inn were wonderful. Nice sties. Easy access. Thank you.
Aug 06, 2020
Everything was fantastic!
Aug 06, 2020
The staff in office was super helpful. Park itself is nice too. Only concern is the constant traffic noise from 101.
Aug 06, 2020
The wifi connection was horrible. Couldn't even connect in the office. :-(

CAMPGROUND RESPONSE / COMMENTS:

It is hard with so many devices trying to connect when we are busy. Hopefully, someone told you about the paid option - for $5 you can purchase a gigabyte of direct satellite service with higher speeds.
Aug 05, 2020
Very clean & well appointed campground. The staff was friendly & it was nice to be able to use the pool. The RV campsites are level asphalt pads with grass around the perimeters. Close to the Hwy 101 freeway which is convenient & the traffic noise was barely noticeable to us. It was just an overnight stay for us so we didn't checkout the surrounding area.
Aug 05, 2020
Just one night stay, but we always stay here when in the area! Very clean and great Team.
Aug 05, 2020
Very clean park. Sites were bigger than most of the other KOAs we’ve stayed at. Little to no cell service and park WiFi wasn’t even strong enough to check email.
Aug 05, 2020
Campground is fantastic but annoyed by fast drivers zooming on the roads inside the grounds. Saw several close calls and teenagers speeding on golf carts. Speed bumps?

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We will keep watch. Only licensed drivers over the age of 18 are supposed to be on golf carts.
Aug 04, 2020
Aug 04, 2020
Easy to find, very pleasant, kid and dog friendly campground. Fifteen minutes from the Avenue of the Giants in the Redwood Forest. The employees in the office were extremely helpful about places to see and how to get there during our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying! We hope you will return.
Aug 04, 2020
This is a great location; and in comparison to some other Holiday KOAs, the fact that it's fairly small is a real plus. We would definitely return. The only suggestions for improvement are to not let the grass go completely brown at the RV sites, and there should be a limit on how many dogs can be kept at one site. There were 4-5 small dogs at the site across from us - too much!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback! We are so glad you enjoyed your stay.
Aug 03, 2020
Wonderful stay except for a little freeway noise the best KOA we have stayed at,Peter
Aug 03, 2020
Nice CG. Many rigs close together but it works. Great stop going down the coast.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! Hope you will come back again soon.
Aug 02, 2020
One night while traveling. Great staff, clean. Little close together for us if staying longer but overall a good place xperience
Aug 02, 2020
Always enjoy coming Benbow. Wish the lawns by RV spaces could be watered & kept green.

CAMPGROUND RESPONSE / COMMENTS:

We enjoy having you! With irrigation problems, we haven't been able to keep up with hoses and sprinklers. We will keep working on it though.
Aug 01, 2020
Staff very nice. Krissy was delightful. Nice playground and pool.
Aug 01, 2020
How could you upgrade this to a Holiday spot. Been coming here long before it was a KOA and it has gone downhill. Golf Couse -Dead, grass between rigs-Dead. Put me in the wrong spot to start with. Too many cabins now. Just a sad rundown campground.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were disappointed. Unfortunately we lost our irrigation and while we have been working on it, there is no way in the middle of summer to bring it back. We will continue to work toward making it better.
Jul 31, 2020
Everything was very good except for golf course. Course is in horrible shape. It’s pretty much unplayable.
Jul 31, 2020
Jul 31, 2020
The grounds as well as the golf course are not maintained, the convenience store is sorely lacking items, it is very sad to see this because Benbow used to be one of our “go to” places.

CAMPGROUND RESPONSE / COMMENTS:

So sorry. We are having irrigation problems which we are working on and we are getting the store better stocked. Hope it will be better next time.
Jul 31, 2020
I am so sorry that you are experiencing a Drought. I really miss green grass and was looking so forward to some green fairway golf....I brought my husband to the Inn 15 years ago for his birthday and we enjoyed the dinner and golf and couldn't wait to get a motorhome ..hard times have changed the place. A new puppy next door was a bit irritating.....The facilities just need some love.

CAMPGROUND RESPONSE / COMMENTS:

It is hard to keep things up with Covid we weren't as prepared for the season as we should have been. Supply chains have changed this year and the irrigation problems resulted in the dry grass. Hard year but we are not giving up, still working on it all and doing our best to give guests a great stay
Jul 30, 2020
We stayed for 4 nights and it was a very nice time. The River was close and the grandkids had a great time splashing around in it. We had a tank blockage in our trailer during our stay and the staff were life savers helping to unblock it for us. We really appreciated all their help Would stay here again.
Jul 30, 2020
The pool was nice but the hookups were not very impressive. Not much to the grounds and don't play golf in the heat!
Jul 29, 2020
Very nice KOA. Restrooms/showers current and clean. Even working around COVID the pool and most amenities were open. The campground is literally RIGHT NEXT to the freeway, do not totally serene with the traffic noise. Still, fun and friendly and right at the entrance to Avenue of the Giants
Jul 29, 2020
Good KOA pool was great even during this COVID ordeal.
Jul 29, 2020
All was good, except water level so low at the river, but you have no control over that! Thank you.

CAMPGROUND RESPONSE / COMMENTS:

True, we can't control the river. But, there is a larger branch of the river a short walk from us. Next time, ask in the office and we can direct you to something more like a river than a creek in summer.
Jul 29, 2020
People are nice, the grounds are dead. The place needs lots of TLC. The WIFI was weak, the golf course was not worth playing.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, we have had lots of irrigation problems this year. Not the same without the green grass everywhere. We are working on it and with the heat it will just take some time to bring back.
Jul 29, 2020
Great location, but probably wouldn’t go back again. Extremely nice staff, and answered all my questions. Downside is grass is all dead, the electrical poles are loose and about to fall over. The pavement looks like it was last done 2 decades ago. We were in our RV but the cottages looked a little run down minus a newer coat of paint.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry you won't be back. We have had irrigation problems we are working on and all of the cottages need a coat of paint. The first few months of trying to figure out what COVID would do to the business and the season set us back. In the meantime we will just keep working on it.
Jul 28, 2020
It is a very clean, comfortable place. Our stay there was nice.
Jul 28, 2020
Jul 28, 2020
We had a wonderful stay as usual! The employees are so friendly and always have a smile. Krissy, Icely(not sure of spelling) and Roberto have been wonderful and so helpful to us every time that we come to Benbow. We love it so much that we will be back at least 3 or 4 more times this summer! Thank you for having such a fantastic place for us to get away to!

CAMPGROUND RESPONSE / COMMENTS:

Thank you and we look forward to next time.
Jul 27, 2020
The sites were too close together.
Jul 27, 2020
Men’s bathroom . Toilet plugged

CAMPGROUND RESPONSE / COMMENTS:

On it! Thank you for staying.
Jul 27, 2020
We had a great time this past weekend. Staff is very friendly and helpful. The showers in the office area do need some work, but they were okay. We loved our stay and will be returning in 4 weeks.

CAMPGROUND RESPONSE / COMMENTS:

See you soon.
Jul 26, 2020
Enjoyed our stay. Will come back!
Jul 25, 2020
Would have given Benbow KOA a 5 if they had WiFi. They say they have it but it is very poor. Otherwise, a great RV Park!
Jul 25, 2020
We love most koas . For the most part benbow koa was good its always clean and staff is friendly. So there is a few things I didn't like 1. The store isn't stocked very well no soda pop or note pads ect. 2. The staff working couldnt make any decision . I think that was because of the age. I honestly think having a few older employees would help that out. The bathrooms could have been cleaner

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We will look into these issues because the guest perspective is important.
Jul 25, 2020
Nice pool area disinfected pretty much all the time. Staff is nice and the location is great. On the other hand, the Bathrooms are cleaned maybe once or at most twice/day. Shower drains completely clogged. Water floods the area where the showers are. No ventilation in the bathrooms. It's pretty much a viral stew. Not a safe place if you need to use the bathroom facilities.

CAMPGROUND RESPONSE / COMMENTS:

Please be sure to let us know anytime the bathrooms need attention. We do clean them 3 times a day but that doesn't mean there aren't campers who can be hard on them in between cleanings.
Jul 24, 2020
Our spot was 414 which was right next to some construction. Next time move camper away from that area.
Jul 24, 2020
Jul 24, 2020
When we arrived, I noticed a tent had been set up next to our site, blocking the door to our pickup. The manager moved us to a site that was too small to park our truck easily. Also, we have a small trailer. I feel that though the manager was very nice to us, he should have offered us a discount or moved us to a better site. If it weren't for the pandemic, we would not have made an issue of this.

CAMPGROUND RESPONSE / COMMENTS:

I'm very sorry you were disappointed. You were actually moved to our largest premium site in great demand. Maybe we assumed this would be your opinion too and we could have asked more questions to get you to a site you would have been more happy with.
Jul 24, 2020
Robert and Winston were extremely helpful, courteous and professional upon checking in. And, they were wearing masks, Thank You! the reason I didn't give it a 5 is because the trash cans in the dog walk area were overflowing. There were literally bags with dog waste to the side of the cans. Otherwise, it was an enjoyable one night stay.

CAMPGROUND RESPONSE / COMMENTS:

The dog pots are supposed to be checked daily but sounds like they got missed. We will do better. Thank you for staying and Robert and Winston appreciate your mentioning their courtesy.
Sep 17, 2020
Great location, we had a great spot on the first row with a view of the golf course.
- The Albers on Google
Sep 04, 2020
Great place, friendly staff
- Gary Bates on Google
Sep 08, 2020
Very busy this labor day weekend. Kids and parents alike all having a great time. Site 60 was long and level and had a great outdoor furniture setup. Golf course is sad.
- James LeGoullon on Google