Benbow KOA Reviews
Aug 17, 2019
Aug 15, 2019
This was our second "Grandkid Trip" to the Benbow KOA! We had an awesome time from start to finish. Our grandsons, ages 6 and 10, enjoyed the pool, the game room and the playground. Their favorite part of our stay, however, was spending time playing along the little creek that ran behind our cabin! Richardson's Grove and Confusion Hill were also highlights of this trip. We plan to return soon
Aug 11, 2019
Aug 04, 2019
Very unhappy with the way employees treated me!!! Got the wrong cabin that I paid for and couldn’t move me to the right cabin or credit my account!!! Very poor
Aug 04, 2019
Jul 31, 2019
Once again a great stay at the Benbow KOA. Very relaxing, fun to meet new people and just hang out.
Jul 29, 2019
Dirty, dilapidated, disorganized. Overpriced.
Jul 24, 2019
The cabin room desperately needs a thorough cleaning. The AC was disgustingly dirty, obvious filter has not been changed in a long time. 2 office staff leaving at 6:30pm did not want to deal with paramedics coming in for injured guest. As KOA member I stayed at many KOAs going up the CA and OR coast. This was the most unclean one that I stayed at. Disappointing for KOA standards.
Jul 16, 2019
We rented a cabin. It was 84 degrees upon arrival, even hotter in the loft where our children had to sleep. It was dirty, broken items, curtains fell down, kitchen utensils and pans missing and only 1 coffee cup for 3 adults. Had to go to office for toilet paper and trash bag. The pool was very murky. All in all, can't believe we spent 450.00 for 2 nights there!! Will not stay in a KOA cabin again
Jul 14, 2019
Jul 12, 2019
Walked in and you could see dirt, food on the floor you could feel the dirt under your feet. Dried food stuck to the counter tops and tables. Food lodged in both sink drains. We have been coming here for 6 years and have never found the place this dirty. Dining table for two with four chairs not practical. Folks nice, cabins can show wear, for 230.00 a night I expect clean very disapointed
Jul 09, 2019
We love the Benbow KOA and have stayed there many times. This was the first time we stayed in the tiny room with a so called double bed. That room was equivalent to a prison cell. Horrible bed!
Jul 03, 2019
A bit of a mix up when we first arrived, but Kaitlin and Michelle quickly resolved the problem and went above and beyond to make our stay spectacular! Thank you again, Ladies! -Patty
Jul 01, 2019
Need a chair or small table next to bed in 2 person stay cabin
Jun 29, 2019
This was our second stay here and we love the proximity to Avenue of the Giants. I feel like things in the cabin were a bit run down. For instance, our can opener was broken, and so was the one in the cabin next to us (found out when they came over to borrow us). Things seemed a bit dirty. Pool was quite crowded. My husband thinks the sites are too close together. Still w will come back, probably.
Jun 20, 2019
Nice staff & cabin. Beautiful location!
Jun 19, 2019
We rented a cabin at the lovely Benbow KOA. The staff were friendly and helpful. Cabin clean with everything we needed. The bed was uncomfortable for old folks like us, but we were camping, after all. Will bring a pad next time. Loved that air conditioner!
Jun 17, 2019
We stay there two nights. It's great. stuffs were very nice and friendly.
Jun 16, 2019
Staff was very polite and accommodating. Michelle was particularly thoughtful with regard to a personal family situation. Super cute cabin too. We missed the reclining bikes that some KOAs have and we missed fire pit at site. Couldn't make s'mores � We go to many KOAs
Jun 15, 2019
Had a great time! Delux cabin was fun to stay in and maintenance staff attentive to our questions and were friendly while assisting us!
May 22, 2019
We loved the area of the campground. We would stay here again. The cabin we had was clean. The last night we stayed there someone in a trailer pulled in late and used there generator until after midnight, sounded like they where running a car without a muffler right next to our cabin.
May 21, 2019
WE CAN NOT WAIT TO GO BACK !!! LOVED THE PLACE AND THE STAFF ALL WONDERFUL !!!
May 16, 2019
Loved it! The cabin was clean and comfy. I only wish the golf course had been open. But mother nature had other ideas. We'll be back!!
May 13, 2019
Had a great stay once again and will be back next year. Than campground is very nice and clean. Great people
Apr 22, 2019
The kitchen wasn’t well equipped. Too restrictive on data and it smelled like cigarettes.
Apr 14, 2019
I was told I was getting a 2 br. 1.5 baths with a riverfront view, on the phone about 1 week before I arrived. I was given a 1 bedroom with a loft and couch bed, no riverfront. The cabin was furnished poorly, mix match chairs, dishes, not enough towels. Customer service was not good either. They didn’t even have milk in their store. Please don’t go there, not worth it.
Apr 10, 2019
I rented a cabin for 5 people. It was rainy so were eager to enjoy the hot tub and cabin. Upon check-in learned the spa was down. Staff forgot to give us key to cabin and had to go back in rain and get it. Once inside: there were only 2 towels and 1 washcloth, no T.P. No blankets for loft and couch bed & not enough Wi-Fi codes for adults. Defective coffee maker & staff pushed us to leave in A.M
Mar 31, 2019
Loved staying here!
Mar 27, 2019
Cute stand alone #44 cabin on the river. Very small but fine for 2. No place to hang clothes.
Mar 26, 2019
Not happy. No off leash dog area, despite website and literature claiming it did. Right off highway. Not a nice campground. Deluxe cabin was run down. Not welcoming, the vibe was off. We love Koa’s and stayed the next in the Cloverdale Koa, which was lovely!
Mar 25, 2019
My stay in the Benbow KOA was very pleasant. A quiet campground in a beautiful setting. The front desk people were awesome friendly and very professional.
Mar 18, 2019
Dirty, old, run down, strong pet smell inside cabin.
Mar 18, 2019
Staff was very helpful and gave good touring tips.
Jan 25, 2019
The room was extremely cold and the provided blanket was of no use
Jan 22, 2019
No blankets in cabin upon arrival. Some amenities listed did not exist (dog run) or were not working (hot tub). Electrical switches in cabin not wired correctly. Hot water not quite hot enough. Very friendly and helpful staff.
Jan 18, 2019
Loved the stay and the desk people!!
Jan 10, 2019
Needs some attention to facilities
Jan 08, 2019
Our stay at the Benbow KOA was the highlight of our year. The staff and personel were phenomenal, and fixed any issues that we had, and were professional and courteous during our stay. Our cabin at the property was in the location that we requested, right next to the river. We will be recommending this property to our camping friends, and will gladly stay at this property again in the future.
Jan 07, 2019
Cabin was cold. Hot tub was cold. Layout of cabin had potential. Kids loved the loft. Would probably be better for a warmer weather visit.
Jan 06, 2019
Cabin was Ok
Nov 15, 2018
Heating wasn’t working upon arrival. Since we arrived late, the issue couldn’t be fixed until the next day. There was not extra toilet in bathroom. Cabin sleeps 5 ppl but only 2 towels in bathroom. Had to ask for extra and never came. It was a beautiful place and nice ppl there tho. I wish the pool table area and hot tub were open a little bit later in the night to enjoy. Thank you!
Oct 30, 2018
Oct 18, 2018
Love going to Benbow KOA. Very relaxing. This time it was for a family gathering. All the siblings loved it and will continue to come. The staff is very friendly and if needed, helpful. Good place to stroll around and make new friends. We have rented a cabin 3 times in the last 6 months. Yep, we like it! Thanks everyone for making our stay a good experience!
Oct 15, 2018
Cabin was very dirty. We were moved to another cabin which had no toilet paper and dirty tub, toilet and kitchen. This is our first bad experience at this location
Oct 10, 2018
We stayed in one of the cabins- awesome stay, beautiful area. The people were very friendly and of immediate assistance when we needed something. Thank you!
Oct 09, 2018
When we checked in, our cabin was filthy. It looked like they just changed the sheets and towels, and emptied the trash. The floor was not even swept nor mopped. We had to do that. The tables and kitchen counters were dirty and sticky. The carpet at the loft was not vacuumed. There were M&Ms on the floor. The bathroom was filthy. Urine spots on the toilet, hairs on the sink, dirty towels.
Oct 08, 2018
The cabin was very dirty. I set my shirt on the night stand, and when I picked it up it was covered in LARGE amounts of dust. The silverware also had food stuck to it. The outdoor facilities were clean and nice, except the pools heater was broken, so my kids were very disappointed. If the cabin wasn't filthy, I would definitely come back. Unfortunately I spent my first day cleaning on my vacation.
Oct 08, 2018
Stayed in a "river front" cabin for 1 night. Had a poor view of the river and the camp ground was in disrepair. The unit was extremely dusty. Dust was caked on to the ceiling fans and all horizontal surfaces. The windows were full of cob webs and the floor had not been cleaned in some time. I was very disappointed.
Oct 04, 2018
Reserv agent Robert picked perfect cabin, friendly knowledgeable staff & mgmt, super clean facilities all provided a great trip for us "non-camping" gals. Winning this KIXE auction Glamping pkg was the best investment ever. A win-win! Wonderful respit from Redding fires too. Will be back again.
Sep 18, 2018
Cabin was perfect for my 2 children and myself. The area was beautiful and the staff was friendly and helpful. I would have given 5 stars but the Cabin was a little dirty when we arrived. It had old candy in the window seal and lots of dust/ dirt on the floor still and there was no broom to sweep it up with.
Aug 03, 2019
Pool is warm , golf course is great..
- Jarrod Witcher on Google