Feb 25, 2024
The staff were very nice and helpful. The whole grounds were beautiful and kept very nice and clean. We rented a cabin which was run down, next to a permanent RV with lots of clutter and the floor flooded with water in the middle of the night.

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you had an unpleasant experience at our park. Our staff was unable to detect signs of water in your unit but we are very interested in solving this and preventing it from happening again. Please feel to reach out to us so we can remedy this.
Feb 20, 2024
Beautiful place, well maintained. Stayed in a cabin, clean and well stocked, however, needed a floor mat near the door and extra blanket in the back room. The heater works well, but too loud and hot for the people in the loft at night. That being said, we are already planning a summer trip to enjoy the river, pool and water splash area.

CAMPGROUND RESPONSE / COMMENTS:

We will be excited to have you back for our summertime activities. See you soon!
Feb 16, 2024
Feb 13, 2024
Very nice, clean cabin by the river. Comfortable and convenient. Peaceful to sit on the back porch and listen to the river below. Just a few steps down to the river bank.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are blessed with our surroundings here. We hope to see you again!
Feb 04, 2024
Super clean, well-stocked cabins, and lots of them! Wonderful staff. Beautiful location near redwoods. Adjacent historic Benbow Inn a nice place for dinner or a drink.

CAMPGROUND RESPONSE / COMMENTS:

From the KOA staff, thank you for your kind words and please come on back.
Jan 30, 2024
I think for the winter season, the value was not good. Price in general was too high for the state of the cabin. Towels were thread bare and no sugar or creamer for the coffee. A heavier winter blanket or an extra blanket for the winter would have been nice. Staff at front desk was very nice and professional.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry if your experience wasn't comfortable. We would like to make it up to you on another visit, thank you
Jan 28, 2024
We stayed at the cabins that are right on the river and I would highly recommend this location as you can sit on your back porch and watch the river. There is a cute little front porch too. I stayed in two different cabins, one slept 4 people and one slept 2 people. I prefer the cabin that sleeps two. Kitchen was stocked with cookware but you may want to bring your own. The winter discount is $125

CAMPGROUND RESPONSE / COMMENTS:

We're so glad to hear that you enjoyed your stay! All of our deluxe cabins that you've stayed in sleep 4 or 6 people, only our triplexes are limited to 2 people per unit. Winter promo ends on February 12th so get that deal before it's too late and we can't wait to see you for future stays!
Dec 15, 2023
Repair guy was excellent. Otherwise, it was very very pricey for services.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the shout out to our repair guy Scotti, and hope you'll join us once again.
Dec 11, 2023
Family lives up the street so, very convenient. Cabin is old and a bit beaten but, we don’t care. It’s clean and has all we need to be comfortable. We’ll be back. Love it in the summer when the pool and hot tub are available for use.

CAMPGROUND RESPONSE / COMMENTS:

Also our favorite time of year! We will see you then. Happy Holidays
Oct 10, 2023
Sep 30, 2023
First time in a. Cabin great
Sep 25, 2023
Extremely clean cabin. Very quiet, perfect location with easy river access. I have nothing but great things to say about this place. I clean vacation rentals for work so I feel like I have high standards on how interiors should look and this place exceeded expectations.
Sep 19, 2023
We were very happy Friday. Then Saturday came and we had to listen to children riding 4 wheelers around our cabin and my daughters camp for hours� they were without helmets at first. Then we’re told to put helmets on so they did. They mom just sat inside her cabin and wasn’t watching them at all. Beautiful place but not a place to relax!! We spent close to 600.00 for our stay to be disappoi
Sep 14, 2023
Disappointed w/ our 8-day cabin stay. Shower: either super hot or super cold. When reported to front desk staff, it was insisted that the hot water takes some time to arrive. Wrong: faucet taps provided desired temps quickly. Knob finally replaced several days in. Kids' train: unavailable despite touted. Broken concrete: toddler nearly fell into hot BBQ grill. Kids bunks: converted laundry room.
Sep 11, 2023
The staff was so friendly and helpful, especially Scotty. Unfortunately, our stove and oven in #45 was not working or the toilet. I am hoping we might get a free night at a KOA to compensate us for the inconvience.
Sep 09, 2023
Over priced
Aug 21, 2023
I was at the KOA for a Family gathering. Since I don't have a Motor Home/Trailer I stayed in a small one room triplex which was clean & quiet. Next year I will reserve the same room.
Aug 17, 2023
This KOA is laid out very well. Golf, basketball, pool, water play area, pool table with arcade, and more. I will definitely return, oh, the ladies behind the counter are amazing!!!
Aug 16, 2023
Staff were wonderful but the cabin was horrible. We happen to visit a day when the temps hit a high of 104 degrees and the cabin had a small air conditioner which barely worked and all the rooms had screens missing so we could not open the windows. My grand children had what I thought was a lift with two beds and it was a after thought of adding a room which had ceilings of about 3 feet and no ai
Aug 14, 2023
We stayed in one of the cabins: No back screen door, missing screens on windows, lights not working, front door stuck - to name just a few issues. And there's no 10pm quiet enforcement so the common fire pit folks kept us awake until 1am, literally outside our back door. Based on our wonderful previous KOA experiences, I expected lot more for $350+ a night. Disappointing to say the least.
Aug 12, 2023
Unfortunately we were very disappointed in our Benbow KOA stay. The cabin was very run down, ant infestation, duck tape covering some vent on the wall, upon arrival lights didn’t work (they were able to fix this), etc. we ended up moving cabins due to the ants but the pool was green, splash pad not working and you had to ask office staff to turn it on and off for use which is inconvenient, etc.
Aug 11, 2023
The staff was wonderful & friendly but the conditions in the cabin we rented were far below expectations at over $300 a night. We rented # 37. The floors were filthy and needed to be mopped. The stove top didn’t work, some of the outlets didn’t work we had to put the coffee pot on the floor to use it, the couch is peeling apart and has been patched several times, and the toaster was missing.
Aug 05, 2023
Lots of bats in cabin. Some items need an update. No bowls for mixing or salads. No bakeware. The ac could not keep up with the heat. Cost of halls were outrageous. Lights were not functioning.
Aug 05, 2023
The staff were friendly and the site was nice. It was very difficult to open the cabin front door using the provided keys. The biggest issue we had was ants. There were several in the cabin we stayed in, especially in the kitchen. We had to be super diligent about cleaning up every crumb, which is difficult with young children, and annoying while ok vacation. We were unable to use the main counter
Aug 02, 2023
I enjoyed my stay here! My cabin was great, I slept good! Most relaxing and friendly place I've ever been!
Jul 28, 2023
The cabin was clean and very nice. Staff were friendly and the grounds were well maintained.
Jul 19, 2023
No hot water in kitchen sink, stove top didn’t get hot enough to boil water, no oven, couch was so disgusting we couldn’t sit on it, bed was very comfortable, lots of clean towels, air conditioner worked great, no pot holders in kitchen, toilet paper roll fell off wall.
Jul 17, 2023
We rented a camping cabin and an RV space for the weekend. We have stayed here many times in the past. We found the camp fees reasonable, but they are charging fire fees and adding taxes (about 14%) to all services. The community bathrooms for campers were in terrible condition with 3 out of the 6 toilets in the women’s restroom leaking and pooling water on the floor and 2 not working at all.
Jul 10, 2023
Very nice desk personel, clean and cozy place to overnite on long trip.
Jul 06, 2023
The KOA facility for campers was good. We stayed in a cabin, which was very nice until we went to bed. The bed in the cabin was the Worst we've ever slept on. We never fell asleep. The bed was old, lumpy and box springs were so noisy with every turnover. So disappointing for $350 a night.
Jul 06, 2023
2nd year in a row my family and I have stayed there. Great staff. Great place to camp.
Jul 04, 2023
Jul 03, 2023
Cabin was very dirty, floors, mold around air conditioner, dishes in the dishwasher. Needed many minor repairs. Two lightbulbs out, no screen on sliding glass door, outlet in loft did not work. For $350 a night we could have stayed in a nice room at the Benbow Inn. We will not likely choose again for our annual family trip. Very expensive.
Jun 27, 2023
Great for families. Fully enjoyed our stay in a cabin. Loved the safe, self-contained feel of the campground for the kids. Just a great combination of amenities. Will definitely be back.
Jun 26, 2023
Staff was ALWAYS helpful, courteous and friendly and exceeded expectations. Cabin was clean with sufficient supplies.
Jun 26, 2023
The staff is always so fun and nice
Jun 21, 2023
Tri-plex with full Bath and shower..didn't have a tub. We called a head to inquire about a fire pit or grill. We were told that there was a shared grill for the 3 units that were attached and there was NOTHING so we had Nothing to cook on. A false wall in our unit 40-B was falling down and there were Earwigs and ants everywhere. The door had a gap @ bottom that let in light & air. NOT Worth the $$
Jun 20, 2023
We had a great time. We had a premium rv site and cabin #48. Cabin #48 is in need of repairs. For what is charged per night, I think they could repair a few things. The micowave has been melted by something. The door didn't close and the display (on/off) didn't work at all. The counter had formica chunks missing. The cabin just looks very tired.
Jun 20, 2023
Clean, nice location, friendly staff, the downside is there are no firepits, only 1 community one with no firewood to use.
Jun 16, 2023
Visiting grandchildren. Pool and hot tub were wonderful. Cabin was just fine but, for approximately $300/ night, its interior is beyond ready for an upgrade.
Jun 13, 2023
Awesome - will be back! Beautiful. Cabin 37 location and layout was perfect for us (two adults each with a 5/6 year old). Kids loved the playground and the river. This cabin had a few things to pick on: Stove takes a long time to get hot, difficult to cook on. Kitchen faucet is wonky - hard to figure out hot water setting. Bathtub plug was missing. Bed could use an upgrade (saggy in middle).
Jun 12, 2023
Jun 12, 2023
I LOVE Benbow KOA. It's just getting to EXPENSIVE. Next time I come to visit my grandkids will look for more reasonable lodging
Jun 12, 2023
Great location & friendly staff! They allowed a late checkout with no issues. Awesome large cabins!
Jun 09, 2023
Had a great time. Cabin was clean and the staff were friendly.
Jun 05, 2023
nice cabin ... helpful staff
Jun 01, 2023
This is a beautiful property and there are lovely camping cabins that are fully equipped and comfortable. The staff was responsive to my needs and went out of their way to find an item I had left behind and get it back to me.
May 30, 2023
Loved it! Third time we have stayed and the grounds were beautiful. The staff were extremely helpful, especially Sharyn. The kids had a great time in the pool and creek.We look forward to our next stay.
May 30, 2023
It was wonderful! Enjoy our freshly renovated cabin and the lovely pool. Kids had a ball!
May 24, 2023
It may be out of your control, but there were a lot of insects inside of our cabin. It was a little unnerving to have them crawling on me as I slept. Otherwise, a very lovely time.
Feb 29, 2024
We arrived just before 8:00 p.m. with no reservations and we're greeted by Chloe and Juan who attended to our every need. Thank you for hiring the best. They are definitely an asset to your company. We so enjoyed our time there even though it was real short. Thank you again for your hospitality. You were amazing! Thank you again for such a wonderful experience. We would highly recommend your campground to anyone traveling
- Martha H on Trip Advisor
Feb 20, 2024
I am just going to give them 5 stars because even though I didn't actually stay there; I stayed at the Benbow Inn which I will post a second glowing review for. The staff at the KOA were very friendly and they had arcade games and Yerba Mate tea for sale at good prices and lots of merch and fun things and the woman at the front desk was very nice and kind BUT I just have to note and laugh that the reason I went there is the Benbow Inn told me that I could go over and use the KOA pool and hot tub as a perk for staying at the Inn. My back really hurt and it was pouring down rain and thunder and lightning so I couldn't go hiking or do much so I thought I'd sit in the hot tub for a bit and relax. After I limped over there; I approached and saw the pool and jacuzzi were outside and they were both covered with plastic because it was pouring down rain and there was lightning. I just laughed and thought that was funny and the girl at the front desk laughed with me and agreed that they really should have mentioned it was an outdoor pool and jacuzzi, thus acknowledging my frustration and good nature about it which I thought was pretty classy. She offered to let me sit there as long as I wanted, offered me water for free and even said they could get a golf cart and take me back to the Inn. Thanks for being kind and treating me like a king but also just treating me like a human being. Since Humboldt county gets so much rain, I wish they built the jacuzzi ar least indoors but it's expensive to make that change now so I understand but it was funny. Maybe the Inn will build a small jacuzzi in the back or something near the beautiful Eel River but it is a magnificent historical inn so maybe they can't make changes like that to a national landmark. I don't know. Either way, no jacuzzi for me but I wasn't mad at anyone on the staff. Not their fault. 😉
- Ian Williams on Google
Feb 02, 2024
Best KOA cabins we have stayed in. Many models to choose from in the midst of Redwood country. We have stayed there many times, and they are always outstanding. They are very clean and spotless - you can walk around in your socks and they won't get dirty. Spacious and well stocked, towels, dishes, everything. Sheets are crisp. Staff is wonderful and helpful. You can dine at the adjacent historic Benbow Inn. Just wonderful.
- traveler5551 on Trip Advisor