Campground Reviews

Feb 28, 2024
Just spent one night, but it was great.

CAMPGROUND RESPONSE / COMMENTS:

We hope to see you again for a longer stay, many thanks
Feb 25, 2024
Feb 25, 2024
The staff were very nice and helpful. The whole grounds were beautiful and kept very nice and clean. We rented a cabin which was run down, next to a permanent RV with lots of clutter and the floor flooded with water in the middle of the night.

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you had an unpleasant experience at our park. Our staff was unable to detect signs of water in your unit but we are very interested in solving this and preventing it from happening again. Please feel to reach out to us so we can remedy this.
Feb 20, 2024
Beautiful place, well maintained. Stayed in a cabin, clean and well stocked, however, needed a floor mat near the door and extra blanket in the back room. The heater works well, but too loud and hot for the people in the loft at night. That being said, we are already planning a summer trip to enjoy the river, pool and water splash area.

CAMPGROUND RESPONSE / COMMENTS:

We will be excited to have you back for our summertime activities. See you soon!
Feb 16, 2024
Feb 16, 2024
Feb 13, 2024
Very nice, clean cabin by the river. Comfortable and convenient. Peaceful to sit on the back porch and listen to the river below. Just a few steps down to the river bank.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are blessed with our surroundings here. We hope to see you again!
Feb 10, 2024
Great staff, lovely property, amazing area to visit, hike, and fish... What more can I say??

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your kind words, we hope to see you again soon!
Feb 04, 2024
Super clean, well-stocked cabins, and lots of them! Wonderful staff. Beautiful location near redwoods. Adjacent historic Benbow Inn a nice place for dinner or a drink.

CAMPGROUND RESPONSE / COMMENTS:

From the KOA staff, thank you for your kind words and please come on back.
Jan 30, 2024
I think for the winter season, the value was not good. Price in general was too high for the state of the cabin. Towels were thread bare and no sugar or creamer for the coffee. A heavier winter blanket or an extra blanket for the winter would have been nice. Staff at front desk was very nice and professional.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry if your experience wasn't comfortable. We would like to make it up to you on another visit, thank you
Jan 28, 2024
We stayed at the cabins that are right on the river and I would highly recommend this location as you can sit on your back porch and watch the river. There is a cute little front porch too. I stayed in two different cabins, one slept 4 people and one slept 2 people. I prefer the cabin that sleeps two. Kitchen was stocked with cookware but you may want to bring your own. The winter discount is $125

CAMPGROUND RESPONSE / COMMENTS:

We're so glad to hear that you enjoyed your stay! All of our deluxe cabins that you've stayed in sleep 4 or 6 people, only our triplexes are limited to 2 people per unit. Winter promo ends on February 12th so get that deal before it's too late and we can't wait to see you for future stays!
Jan 28, 2024
One of the best KOAs. Friendly staff. Most helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you and please visit again, KOA staff
Jan 23, 2024
Very nice campground and surroundings. Staff was super helpful

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your kind words and please come again.
Jan 20, 2024
Jan 20, 2024
Unhelpful woman at check-in rang us up as non-members despite being told we are members. She insisted on our membership number, which we didn’t have and couldn’t find without cell coverage. Signed in at 3 other KOA’s in the last month using only our name. Finally got logged in and found our number, and she had it on her screen the whole time! Very disappointing and unfriendly!

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you had a poor experience checking in. Upon looking into the issue we have found that it was a communication error. Our front desk was told to use a nickname while your rewards is associated with your full name. Our system is very sensitive to those differences, we hope to see you again.
Jan 16, 2024
Great facilities and super friendly staff! Just off the freeway so easy to maneuver the trailer and rest for the night. Only downside is no ATM on site, so if you need to do laundry you need to drive 3 miles to the closest ATM and then come back to the campground for change.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us here at the KOA, and we do apologize the inconvenience with the laundry change. please come stay again!
Jan 16, 2024
Love this place. Very clean and accommodating. Large pull through for our class A and jeep. A lot of sights to see in the area. Dog friendly is a big plus for us. We will definitely be back. Very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing the Benbow KOA, we are glad you enjoyed the area and your stay here. We would love to have you back!
Jan 12, 2024
Off season, so plenty of space. Check in in fast and friendly. Assigned spot was too wet (it'd the off season -rain) - move to a new spot was fast and easy. Price was good.

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed having you in the park and please come again!
Jan 05, 2024
We were traveling up to Newport, Oregon and used this KOA for an overnighter on our way up and back. We found it to be clean, quiet and the staff was super friendly. We will definitely be back and we'll stay longer. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and we will certainly look forward to your next visit, KOA Staff!
Dec 23, 2023
Nice spot, quiet and very clean…� Good meal at the Benbow Inn…�

CAMPGROUND RESPONSE / COMMENTS:

Very glad you had the chance to dine at the Inn, the food is pretty fabulous! Thank you for staying with us.
Dec 21, 2023
Dec 15, 2023
Quick overnight stop, nice laundry facilities, showers were clean but a little chilly.
Dec 15, 2023
Repair guy was excellent. Otherwise, it was very very pricey for services.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the shout out to our repair guy Scotti, and hope you'll join us once again.
Dec 13, 2023
Dec 11, 2023
Dec 11, 2023
Family lives up the street so, very convenient. Cabin is old and a bit beaten but, we don’t care. It’s clean and has all we need to be comfortable. We’ll be back. Love it in the summer when the pool and hot tub are available for use.

CAMPGROUND RESPONSE / COMMENTS:

Also our favorite time of year! We will see you then. Happy Holidays
Dec 11, 2023
Staff are responsive and friendly. Just a short walk over to the Benbow Inn for Tea and Scones or a lovely dinner. Love this place!

CAMPGROUND RESPONSE / COMMENTS:

Many thanks! Look forward to your next visit!
Dec 05, 2023
I’ve stayed at this KOA many times. Friendly and helpful staff!

CAMPGROUND RESPONSE / COMMENTS:

THANK YOU FOR THE KIND WORDS. WE LOOK FORWARD TO YOUR NEXT STAY
Dec 03, 2023
It was a lovely stay. Sites were spacious and the park was quiet, but we were there midweek In November. Very helpful staff.
Dec 03, 2023
Dec 02, 2023
Facilities were very nice, but unfortunately the lady at the office had very negative attitudes which made our stay uncomfortable.

CAMPGROUND RESPONSE / COMMENTS:

WE ARE SORRY YOU HAD THAT EXPIERIENCE. WE ALWAYS TRY TO MAINTAIN A PROFFESSIONAL AND WELCOMING ENVIRIONMENT. WE APPRECIATE YOUR PATRONAGE.
Dec 01, 2023
The staff is so friendly. Shout out to Chloe!!!!!
Nov 28, 2023
The front desk staff was friendly and very helpful. It was very clean and well taken care of. The only downside was the sights were a bit small and hard to pull into.

CAMPGROUND RESPONSE / COMMENTS:

WE ALWAYS APPRECIATE YOUR FEEDBACK AND LOOK FORWARD TO YOUR NEXT STAY
Nov 27, 2023
Awesome stay clean facilities loved the camp site �
Nov 26, 2023
Very nice campground. The staff are very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind feedback and see you next time.
Nov 26, 2023
Very nice small back in site away from the large rv s and near a wooded creek. Friendly staff. Very clean facilities.

CAMPGROUND RESPONSE / COMMENTS:

thank you very much! see you net time.
Nov 22, 2023
Nov 21, 2023
Very nice property. The campground was nearly empty. We requested a quiet space. Instead, two units were parked next to us on each of the two nights that we were there. We were already setup and both nights their heaters were humming like jet engines. We had to wear earplugs. Too late and too much hassle to request another space and pack up and move. Just pointing out what quite means.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, we appreciate your comments and look forward to seeing you again.
Nov 16, 2023
This is a lovely KOA not far from the 101 in Benbow CA. Yes you can hear the freeway but it's not that loud, inside our RV we do not hear it at all. The facilities are clean and well maintained, and the staff is super friendly and helpful.
Nov 13, 2023
Nov 11, 2023
Nov 11, 2023
Nice setting but place could use better maintenance

CAMPGROUND RESPONSE / COMMENTS:

THANK YOU FOR YOUR FEEDBACK. WE HOPE TO SEE AGAIN.
Nov 10, 2023
The young lady that checked me in was very nice. The roads/streets through the park are extremely narrow and with cars parked along them very difficult to navigate. I WON'T BE GOING THERE AGAIN.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, we take pride in the kindness of our staff. We're on old park and hope you do return again so we can provide you with a site that's more accommodating for your equipment.
Nov 09, 2023
It rained at night but was warm and comfortable during the day. Facilities were clean and the staff was eager to help.
Nov 08, 2023
Had a wonderful time. Stayed for 5 nights with our Elk’s Lodge group, 26 people. Golfing was good but greens need more attention. The Village Hall was nice to use for our dinners and games. Thank you Benbow, we will be back next year. Eureka Elk’s Redwood Roamers RV group.

CAMPGROUND RESPONSE / COMMENTS:

WE WILL SEE YOU NEXT YEAR! THANK YOU
Nov 08, 2023
A clean level site. The bathrooms were also clean but water tended to pool on the wrong side of the shower curtain in the handicap shower. We always enjoy our stays at Benbow. The office personnel and staff are friendly and competent. Thank you.
Nov 08, 2023
Nov 06, 2023
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Nov 06, 2023
Great place, very clean. Nice pull through sites. Friendly employees. Will be coming back soon
Nov 06, 2023
On of the finer campgrounds we stayed at during our trip. The property was well cared for with decent spacing between units. We tried the golf. The layout is good but condition is rough. It will be a fun play when brought back to good condition.

CAMPGROUND RESPONSE / COMMENTS:

PLEASE DO COME BACK! WE HAVE GREAT PLANS FOR OUR GOLF COURSE AND WOULD INVITE YOU BACK TO SEE IT. THANK YOU
Feb 29, 2024
We arrived just before 8:00 p.m. with no reservations and we're greeted by Chloe and Juan who attended to our every need. Thank you for hiring the best. They are definitely an asset to your company. We so enjoyed our time there even though it was real short. Thank you again for your hospitality. You were amazing! Thank you again for such a wonderful experience. We would highly recommend your campground to anyone traveling
- Martha H on Trip Advisor
Feb 20, 2024
I am just going to give them 5 stars because even though I didn't actually stay there; I stayed at the Benbow Inn which I will post a second glowing review for. The staff at the KOA were very friendly and they had arcade games and Yerba Mate tea for sale at good prices and lots of merch and fun things and the woman at the front desk was very nice and kind BUT I just have to note and laugh that the reason I went there is the Benbow Inn told me that I could go over and use the KOA pool and hot tub as a perk for staying at the Inn. My back really hurt and it was pouring down rain and thunder and lightning so I couldn't go hiking or do much so I thought I'd sit in the hot tub for a bit and relax. After I limped over there; I approached and saw the pool and jacuzzi were outside and they were both covered with plastic because it was pouring down rain and there was lightning. I just laughed and thought that was funny and the girl at the front desk laughed with me and agreed that they really should have mentioned it was an outdoor pool and jacuzzi, thus acknowledging my frustration and good nature about it which I thought was pretty classy. She offered to let me sit there as long as I wanted, offered me water for free and even said they could get a golf cart and take me back to the Inn. Thanks for being kind and treating me like a king but also just treating me like a human being. Since Humboldt county gets so much rain, I wish they built the jacuzzi ar least indoors but it's expensive to make that change now so I understand but it was funny. Maybe the Inn will build a small jacuzzi in the back or something near the beautiful Eel River but it is a magnificent historical inn so maybe they can't make changes like that to a national landmark. I don't know. Either way, no jacuzzi for me but I wasn't mad at anyone on the staff. Not their fault. 😉
- Ian Williams on Google
Feb 02, 2024
Best KOA cabins we have stayed in. Many models to choose from in the midst of Redwood country. We have stayed there many times, and they are always outstanding. They are very clean and spotless - you can walk around in your socks and they won't get dirty. Spacious and well stocked, towels, dishes, everything. Sheets are crisp. Staff is wonderful and helpful. You can dine at the adjacent historic Benbow Inn. Just wonderful.
- traveler5551 on Trip Advisor