Benbow KOA Reviews

Campground Reviews

Sep 21, 2018
A nice KOA, with a little TLC this would be an awesome place. The staff was very friendly and helpful. Would stay there again.
Sep 20, 2018
The golf course is really bad right now, it has been for awhile, they are giving you a great deal on the price of golfing but it is almost not worth going out.
Sep 20, 2018
Had a wonderful site right next to the river. Everyone was so nice. This is my second time there. Will be back again.
Sep 20, 2018
Kaitlyn who checked us in was very kind, professional and informative

CAMPGROUND RESPONSE / COMMENTS:

I passed your comment along to Kaitlin, who very much appreciated the compliment.
Sep 19, 2018
I was disappointed that the golf course was under par. I hope that your intentions are to bring it back to where it’s playable. Other than that, my stay was enjoyable and the stafff was pleasent and courteous.
Sep 19, 2018
Always nice,
Sep 19, 2018
Enjoyed our two night stay. This was the first opportunity to use our little tv with cable hookup. Good selection of channels. The bathrooms were clean and maintained throughout our stay. Unfortunately I assume the drought conditions have cause all the lawns and golf course grass to be brown.
Sep 19, 2018
Sep 19, 2018
Nice staff. Big sites and shade trees. Golf course will be nice when they fix well and return to watering and maintaining it. Internet is subpar.
Sep 18, 2018
I love this KOA. It is in such beautiful redwoods country. It is clean with paved, level sites. The prime sites on the ends with the extra patio space and lounge chairs are nice. The sites do not have fire pits or grills. The Wifi was poor, but that was fine in a relaxing, beautiful area. It is convenient to walk the path to the Benbow Inn for food and drinks.
Sep 18, 2018
Cabin was perfect for my 2 children and myself. The area was beautiful and the staff was friendly and helpful. I would have given 5 stars but the Cabin was a little dirty when we arrived. It had old candy in the window seal and lots of dust/ dirt on the floor still and there was no broom to sweep it up with.
Sep 18, 2018
Sep 18, 2018
We have stayed in several KOA's and this one was down near the bottom. Was not impressed.
Sep 18, 2018
Sep 18, 2018
Sep 17, 2018
Great venue, we will be back for sure! We liked that it is a smaller camp ground but it has all the amenities! Our favorite KOA to date!
Sep 17, 2018
Great campground very nice time!
Sep 17, 2018
We had a wonderful stay!
Sep 17, 2018
Very enjoyable. The site was Fantastic with comfortable patio furniture. Nice to be able to walk to Benbow for afternoon cocktails! Definitely returning soon.
Sep 17, 2018
It was a great place to stay
Sep 17, 2018
Sep 16, 2018
Site was not what was portrayed on website. Asked to speak with manager after we were moved to another site and he/she never attempted to contact us. Halfway through our stay someone else came and checked in for our site. Another annoyance. Landscape is not well maintained, lots of full time residents, showers were not well maintained (piles of hair in the drains). I could go on but I won't.
Sep 16, 2018
Sep 15, 2018
Very friendly and helpful staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. The staff very much appreciates your kind words.
Sep 15, 2018
Very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Sep 15, 2018
Great place we travel all over. One of the best we have stayed in. .

CAMPGROUND RESPONSE / COMMENTS:

Thank you very munch for your comments. We love to hear that our guests enjoyed themselves; that's why we're here.
Sep 15, 2018
We’ve stayed here twice and had a nice site and the amenities are very good. The bathroom and showers are great. This last mention is very important to the rating. The park is not parking lot but trees and is generally very well taken care. Near the Benbow Historic Inn a walk from R.V. Park. Thank you for two great stays

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the compliments. We are glad you enjoyed your stay and hope to see you again soon.
Sep 15, 2018
Sep 14, 2018
Lots of employees driving around, way to fast, in golf carts, it seems that the cabin in front of our space was a meeting place , someone was stopping by 4-5 times a hour all day. Space was so tight I couldn’t open the awning.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear that we did not meet your expectations. I have spoken to staff about your comments and we hope you give us another chance.
Sep 14, 2018
First stay with travel trailer Everything was great,only one negative comment. I,m not sure the showers get daily cleaning, the shower curtain had mold on it & the floor under the mat looked as if it hasn’t been cleaned regularly. All in all We were pleased & would stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to say such nice things about us. I have passed your comments along to housekeeping to correct the items you mentioned.
Sep 14, 2018
Awesome stay! My favorite KOA! Thanx again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 13, 2018
Staff was excellent. Back bathroom not up to ADA code. Size and markings okay. No hand rails in toilet and shower. Unable to wash completely in the shower without hand rails to steady myself. Could be a liability issue.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay and thank you for the nice comments about the staff. We will look into the ADA items you mention.
Sep 12, 2018
Overall the facility was nice. However there was something sketchy going on at night. (My guess is that it had something to do with legal marijuana in the area.)
Sep 12, 2018
Unique
On my way to visit family in Eureka, Ca. This was a pleasant place to stay and be a bit in the country, my little studio looked right at the river.. Much nicer than a motel in the city at a much better price. Lovely Location.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear that you enjoyed your stay and we hope to see you again soon.
Sep 12, 2018
Very nice facility but way to expensive for a one night stay. seems like they want to cater to the rich golfers.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to hear that you enjoyed your stay. Our prices are competitive with other area campgrounds of similar quality and we provide services and amenities that many campgrounds lack: a large, heated pool, spa, game room, convenience store, sport court, golf course, splash park, meeting halls and the fine dining available at the on-site historic Benbow Inn.
Sep 12, 2018
Liked it very much. Clean and not so much dust. would stay any time again.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay, hope to see you again soon.
Sep 11, 2018
Wonderful stay. Great staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 11, 2018
We have never stayed in a KOA and found this camp ground to be exceptional. Although the campsites are quite near each other, the space between is grass and trees. The restrooms and showers were clean and well taken care of. Checkin was very easy and the staff did a thorough job of explaining all of the amenities. We would definitely return to this campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to write such nice comments. We hope to host you again soon.
Sep 10, 2018
Wifi very bad. Grounds yellow and ugly. Pool furniture dirty and broken. Flies were unbearable. Dogs running around.
Sep 10, 2018
They lost our reservation. No warning and sprinklers came on at 2am. Spraying all over our stuff and even on top of our trailer. They are disorganized and don’t offer any activities for kids. There is multiple people living there and it shows. There was even people sleeping on the ground in sleeping bags without tents with all there stuff scattered everywhere. Shouldn’t be a KOA.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, neither you nor we had a record of your reservation. In spite of having a nearly full campground, we moved other guests around in order to place you next to your sister-who did have a reservation-as you requested. I regret that your visit with us did not meet your expectations.
Sep 10, 2018
Noisy and not clean ad prommised

CAMPGROUND RESPONSE / COMMENTS:

I regret that you found the campsite noisy but your neighbors do have the right to sit outside their RVs to cook, eat and entertain until quiet time begins at 10PM; enjoying the outdoors is one of the main attractions of staying here.
Sep 10, 2018
Nice, quiet, clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments.
Sep 09, 2018
Staff could use customer services lessons

CAMPGROUND RESPONSE / COMMENTS:

Your comment surprises and disappoints me becasue our staff generally earns excellent reviews. Please contact me to discuss the specifics of your complaint. Corky Gilbert, Manager, 707.923.2777.
Sep 09, 2018
Power problems, worthless wi/fi slower than a 56k modem, for golfers golf course a dirt patch, staff were friendly and as helpful as they could be with what they have to work with. Been in a lot better KOA's!

CAMPGROUND RESPONSE / COMMENTS:

I regret that we did not meet our expectations and I appreciate the staff compliments. We are in the process of repairing our irrigation system and upgrading the WiFi and hope you will return to see the improvement.
Sep 09, 2018
Staff accommodated us with an upgrade after my on line reservation got messed up. Very clean campground

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay. We hope to see you again soon.
Sep 08, 2018
WE ALL WAY'S IN JOY ARE STAY HERE. NICE CAMP GROUND.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments. We are very glad you enjoyed your time with us.
Sep 07, 2018
Nice visit. Personnel very helpful. I think there are things that could improve. The bathrooms do not have paper towels, just air blowers. I would wipe the sink counter after using the sink but can’t because there are no towels. The showers are dirty. The windows need to be washed. The golf course in really bad shape. The golf course is a big draw. The irrigation went down several months ago.
Sep 06, 2018
The restrooms in the lobby need updated the showers where terrible and not very clean
Sep 06, 2018
Sep 06, 2018
Wonderful campground. We enjoyed our stay and the things we did while there.

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much! We hope to see you again soon.