Benbow KOA Reviews

Welcome to Redwood Country!

Campground Reviews

Sep 10, 2018
Wifi very bad. Grounds yellow and ugly. Pool furniture dirty and broken. Flies were unbearable. Dogs running around.
Sep 10, 2018
They lost our reservation. No warning and sprinklers came on at 2am. Spraying all over our stuff and even on top of our trailer. They are disorganized and don’t offer any activities for kids. There is multiple people living there and it shows. There was even people sleeping on the ground in sleeping bags without tents with all there stuff scattered everywhere. Shouldn’t be a KOA.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, neither you nor we had a record of your reservation. In spite of having a nearly full campground, we moved other guests around in order to place you next to your sister-who did have a reservation-as you requested. I regret that your visit with us did not meet your expectations.
Sep 10, 2018
Noisy and not clean ad prommised

CAMPGROUND RESPONSE / COMMENTS:

I regret that you found the campsite noisy but your neighbors do have the right to sit outside their RVs to cook, eat and entertain until quiet time begins at 10PM; enjoying the outdoors is one of the main attractions of staying here.
Sep 10, 2018
Nice, quiet, clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments.
Sep 09, 2018
Staff could use customer services lessons

CAMPGROUND RESPONSE / COMMENTS:

Your comment surprises and disappoints me becasue our staff generally earns excellent reviews. Please contact me to discuss the specifics of your complaint. Corky Gilbert, Manager, 707.923.2777.
Sep 09, 2018
Power problems, worthless wi/fi slower than a 56k modem, for golfers golf course a dirt patch, staff were friendly and as helpful as they could be with what they have to work with. Been in a lot better KOA's!

CAMPGROUND RESPONSE / COMMENTS:

I regret that we did not meet our expectations and I appreciate the staff compliments. We are in the process of repairing our irrigation system and upgrading the WiFi and hope you will return to see the improvement.
Sep 09, 2018
Staff accommodated us with an upgrade after my on line reservation got messed up. Very clean campground

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay. We hope to see you again soon.
Sep 08, 2018
WE ALL WAY'S IN JOY ARE STAY HERE. NICE CAMP GROUND.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments. We are very glad you enjoyed your time with us.
Sep 07, 2018
Nice visit. Personnel very helpful. I think there are things that could improve. The bathrooms do not have paper towels, just air blowers. I would wipe the sink counter after using the sink but can’t because there are no towels. The showers are dirty. The windows need to be washed. The golf course in really bad shape. The golf course is a big draw. The irrigation went down several months ago.
Sep 06, 2018
The restrooms in the lobby need updated the showers where terrible and not very clean
Sep 06, 2018
Sep 06, 2018
Wonderful campground. We enjoyed our stay and the things we did while there.

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much! We hope to see you again soon.
Sep 06, 2018
The staff were wonderful, helpful and very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear your nice staff compliments; I have passed them along.
Sep 06, 2018
Outstanding staff! Very helpful and friendly. Informative. The park itself was spic and span. The staff up early to sweep, clean vacant spaces, check bathrooms. Wonderful experience. The location....perfect. will be back and bring our camper friends again.

CAMPGROUND RESPONSE / COMMENTS:

We are very glad to hear that you enjoyed your time with us and hope to see you again soon.
Sep 06, 2018
Unique
Mostly it was good Friendly but sink was not a good working need maintenance

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay; I have reported the sink issue to maintenance.
Sep 05, 2018
Sep 05, 2018
We have stayed at this park for many years but since KOA took over we have witnessed a decline in how the property is maintained.We understand there was a problem with the watering system in July,when we stayed again late August the problem apparently still exists & 1 way streets aren't marked.Also the clerks checking you in are always VERY nice but lack rv knowledge,Not marking guide to site
Sep 05, 2018
Love this location. Friendly staff too!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay and we appreciate the nice comments.
Sep 05, 2018
We enjoyed it. We had to pay for 3 days (labor day weekend), even though we only wanted 2 days. That was the only bummer, everything else we enjoyed.

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed your stay even though you did not take full advantage of the time you paid for. We do have a three day minimum on major holidays but you can check in for one night the rest of the year. Hope to see you soon!
Sep 05, 2018
very nice KOA, will stop by again. Your staff was great and very helpful.

CAMPGROUND RESPONSE / COMMENTS:

We are very glad that you enjoyed your stay and hope to see you again soon.
Sep 05, 2018
I was bummed that the golf course was dead everything else was great.

CAMPGROUND RESPONSE / COMMENTS:

Very glad that you enjoyed your stay; the golf course will soon be back in shape.
Sep 05, 2018
The cabins are way too expensive for the low quality. They were not super clean. The campsites are very close together.

CAMPGROUND RESPONSE / COMMENTS:

I regret that we did not meet your expectations.
Sep 05, 2018
LOVE Benbow KOA!! Our 2nd visit! Beautiful grounds! We were cheerfully greeted by staff and they even stopped by later to make sure all good and we were happy! Can' wait to go back to Benbow KOA! :)

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 04, 2018
Unique
Cabin 40a was dirty. Floor made my feet dirtier after shower than before. Bathroom was barely clean with lots of hair all over. Grounds were nice outside of the room. Staff was very professional and curteous

CAMPGROUND RESPONSE / COMMENTS:

We are glad that you enjoyed your stay with us and I apologize for the cabin not meeting your expectations. I passed your comments along to housekeeping to insure that this does not happen again.
Sep 04, 2018
Facilities were very nice, however, we paid $249/night for a deluxe cabin and were without power from 2 pm on a Saturday thru Sunday when we checked out. We notified staff and someone came and flipped the main power switch but never asked us if everything was working or not...When we came back later that night from a wedding at the Inn, the cabin was completely dark...we were pretty unhappy

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that you had power problems and I appreciate the positive comments. I have discussed your power problem with the maintenance staff to insure that it does not happen again.
Sep 04, 2018
We stayed with multiple families over Labor Day weekend. The Kamp was clean and friendly. The golf course is a little rough but suitable for foot golf. No open fire pits so had to make do with a propane fire ring. More kids activities would be great. We did enjoy the pool and movie nights with free popcorn.

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay with us. We hope to see you and your family again soon.
Sep 04, 2018
Great place to stay when your playing in the Redwoods, hope the golf course gets watered soon. ��

CAMPGROUND RESPONSE / COMMENTS:

We very much appreciate your nice comments and are glad to hear that you enjoyed your stay. Hope to see you again soon.
Sep 04, 2018
Unique
great stay, lots of fun. will be great if you can provide electrical outlets outside near the benches.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments; very glad to hear that you enjoyed your stay. I will take up your suggestion with the maintenance staff.
Sep 03, 2018
Unique
Sep 03, 2018
Campground was stark out in the sun. My site was on rocks, no grass in sight. Way too many unsupervised, very small children.Dogs added to the unpleasant experience. Pool was nice, about the best feature, but again swarmed over with kids. Some adult time would have been nice for the hot tub. No fires added to the problem, as we planned on cooking over a campfire.Notification of this should happen

CAMPGROUND RESPONSE / COMMENTS:

We are a family campground and, yes, people do bring their children and grandchildren - and their pets. Dogs are always leashed and we do not allow barking or aggressive dogs; I note that you objected to the number of dogs, not their behavior. CalFire has the entire state under a fire watch and prohibits all open fires. I regret that you were unaware of this fact.
Sep 02, 2018
It was disappointing that the golf coarse was dead!! However , it was a nice stay. Cynthia in the office was very nice and very helpful �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments; we're glad you enjoyed your stay with us. The golf course will soon return to it's former glory and we hope you will return to play it.
Sep 01, 2018
The golf course was not playable, because it has not been watered. We enjoyed our stay, liked the fact that their were so many workers gardening, trimming,cleaning, etc. Loved having the site nearest to the office. The WiFi worked well and the weather was perfect. Also enjoyed hanging out at the Inn !

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the compliments! We're glad you enjoyed your stay and hope to see you again soon.
Aug 31, 2018
Unique
We have stayed at many KOA's and this was by far our worst experience. The staff was not friendly, the "cabin" was a trailer divided into three "rooms". Our room was very unclean. The camp was not dog friendly (we were asked to leave a large grass field that was not otherwise in use). Additionally there were a number of large groups drinking and hanging around well past quiet hours.

CAMPGROUND RESPONSE / COMMENTS:

We regret that we failed to live up to your expectations. Please call me to discuss the problems you encountered; we will make your next trip perfect. Corky Gilbert, General Manager 707.923.2792.
Aug 31, 2018
The grounds are beautifully kept. The adjacent golf course is great. The pool is clean and the hot tub hot. No complaints. One suggestion though, to clean the cob webs from the bathroom ceilings and lights and change the moldy shower curtains. And possibly reduce the cost of the dryers. I spent $2.00 for 60 minutes when 30 minutes was sufficient. Staff is very friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay. I have passed your comments along to housekeeping to insure that the spiders find another home.
Aug 30, 2018
Unique
Considering the competition in the area, this KOA at Benbow is a good value. The amenities make our tiny cabin a cross between camping and motel room. We had everything we needed and are satisfied. On the downside, the floor needed a better sweep job. My feet felt every crumb when getting up at night. Don't go in late August when the river is dried up.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear that you enjoyed your time with us and we regret that the cabin did not meet your expectations. I have passed your comments along to housekeeping to insure that it does not happen again.
Aug 30, 2018
we had a someone digging through the garbage can next to our site at 11pm looking for recycling bottles and cans. person had a wooden cane and flashlight. terrible security if this was not a camper! People arrived after hours being loud setting up camp. Swimming pool was not skimmed had debris from night before.

CAMPGROUND RESPONSE / COMMENTS:

Very sorry to hear that we did not meet your expectations. I have passed your comments along to security to insure that it does not happen again.
Aug 29, 2018
Aug 29, 2018
Great campground, good for kids as there is a nice playground, pool and areas to ride bikes/scooters.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments. We're very glad that you enjoyed your stay and we hope to see you again soon.
Aug 29, 2018
Unique
Our one bed cabin was TINY, in a 3 plea with 2 other cabins. Really just a room, smaller than any hotel room I’ve ever stayed in. BUT, it had what we needed for a one night stay. The pool and spa were awesome. All facilities were clean and well maintained. Staff was friendly and helpful. The nearby state park is beautiful. I would stay again, but upgrade to a better room!!

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay with us; we think the location is beautiful and it's nice to hear that you do also. We do have larger rooms available and I hope you will book one for a return visit.
Aug 28, 2018
Great time. Clean place. Golfing was bad. Really dried out.

CAMPGROUND RESPONSE / COMMENTS:

I regret that the golf course disappointed you. As the front staff explained, our well pump quit and we have not been able to water. We hope to have the irrigation up and running shortly and the grass should recover quickly. We reduced the greens fee to $10 for 18 holes in acknowledgement of the inconvenience. Please give us another chance after we have water.
Aug 28, 2018
We liked the park. Was looking forward to golfing based on other folks recommendation. Unfortunately the course was totally dried up due to lack of watering. The sites are a bit challenging to get in and out of. The office staff was very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed your stay in spite of the golf course condition. As the front desk staff explained, our water pump malfunctioned and we are in the process of repairing it. It should be operational in the near future and we hope you will return to play another round.
Aug 28, 2018
I found the campground not to be to my liking, I have stayed there years ago and found that the park has been let go, the golf course not maintained, grounds need some work. Most employees were friendly.

CAMPGROUND RESPONSE / COMMENTS:

Our water pump quit and the hot weather drys out the grass very quickly. We anticipate having the pump back online shortly and we'll be green again.
Aug 27, 2018
Aug 27, 2018
Very nice park and right off Hwy 101. Bathrooms & Showers were clean. Dog area is nice. We would stay there again.

CAMPGROUND RESPONSE / COMMENTS:

thank you for your positive comments. We're glad you enjoyed your stay and hope to see you again soon.
Aug 26, 2018
Aug 26, 2018
Aug 26, 2018
Aug 26, 2018
Perfect

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you!
Aug 25, 2018
Aug 25, 2018
Unique
Jul 11, 2020
Lovely spot. Friendly people. Very convenient to fabulous, gorgeous Benbow Inn, but bring lots of money....reeeeeally expensive!
- cynthia daffurn on Google
Jul 04, 2020
We love this place! We've come here 2 years now and it's an amazing place!! We cant wait to go back!
- Trinda Klemm on Google
Jun 25, 2020
It's great!
- Chris Fernandez on Google
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