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Campground Reviews

Sep 08, 2023
Sep 07, 2023
Staff is fantastic. We had some mechanical issues and two of the staff (one on his day off) dropped everything and helped get us up and running and saved the day/vacation. Can't say enough good things about these two. The camp is clean and well maintained, everything you would expect from a KOA. We will be back.
Sep 06, 2023
The site was very clean and well taken care of. Communication was very good about all the things we needed to know. Wi-Fi and services were great. Location at bear lake was amazing.
Sep 05, 2023
The only problem I had is the site was pretty far off level, I had to raise the rear axle of my coach about 12 in off the ground to get level.
Sep 05, 2023
Had a good time, loved the bathrooms, kept very clean, staff is helpful and friendly, playground for kids was fun.
Sep 05, 2023
All good
Sep 05, 2023
Sep 05, 2023
Nice clean area, but the sewer connection was uphill from my RV outlet. Which Made things more difficult for me. On leaving I had to go into a empty site to drain my tanks. Other than that all was ok.
Aug 30, 2023
Nice camp ground. Pretty quiet the way we like it.
Aug 29, 2023
Aug 28, 2023
Aug 28, 2023
Aug 28, 2023
One of the office people was not very friendly but accommodated our late check out request. Other than that it was a perfect experience.
Aug 27, 2023
My stay was great! My kids had lots things to do. From jumping pad, basketball, volleyball, horseshoe and pickleball and playground. There is activities such as sand art, tie dye and scavenger hunt and movies on the weekend.
Aug 22, 2023
Aug 22, 2023
Our stay was okay. The sites could use some attention. More grass, less weeds. Bathrooms were very clean.
Aug 22, 2023
Bathrooms were nice and toilet area was clean, unfortunately the showers seemed pretty dirty and the shower curtains looked like they may have had mold on them.
Aug 22, 2023
When we went to our site there was a sprinkler that had been left on for hours and it was a muddy mess. The one next to it was dry but it would be an upgrade to move there (50 amp) so we stayed there. The next day people moved into the (50 amp) site with 3 dogs and two kids so if we stepped out of our camper the dogs were barking then the kids would cry, very relaxing.
Aug 22, 2023
Aug 21, 2023
We enjoyed our stay, staff is so friendly and accommodating, park is very well maintained. Only complaint and not sure if it’s anything the staff can do, but people are driving through the campground way too fast and not observing the 5 mile an hour rule. I think that there could be a little extra reminder for others when checking in. Otherwise we love KOA.
Aug 21, 2023
It was great. No complaints.
Aug 21, 2023
Aug 21, 2023
Clean, easy to park and set up. Overall very pleased with our stay.
Aug 19, 2023
Aug 19, 2023
We had a great time staying at the trail side KOA. We stayed for 6 days and 5 nights and had no issues. Staff was friendly and were always out tending to the grounds. We will definitely be back!
Aug 18, 2023
Aug 18, 2023
Nice location to downtown Garden City. Sites located close to the entrance are noisy (backup vehicle beeping across the street). Not an issue if you're gone during the day. Staff a bit clueless, but very nice. Not crowded compared to the KOA Marina just down the street.
Aug 16, 2023
First night the neighbors were having a party till 3;30 am. So, no sleep that night. Our sites 40 and 41 were not even close to level. The sewer connection was up hill. The grass was dead and nonexistent. It was disappointing for a KOA. the staff was courteous, and the bathrooms were clean. SO not a bad place just our experience was not good. And I'm not a camper that complains a lot.
Aug 15, 2023
Park was ok. The pads are not very level. I had a neighbor with their dog off of leash and the dog kept coming over to our site. We talked to the owner of the dog but It didn't do any good. We even explained that our grandson was allergic to dogs...no response. Other than that it was pretty quiet. I'm sure if I talked to the management < we could have resolved the issue. Only stayed two days,
Aug 15, 2023
Very clean facilities, friendly staff, easy check in/check out
Aug 14, 2023
Very clean and the staff was very friendly. We all enjoyed staying there.
Aug 14, 2023
Great place to stay! The camping cabin was perfect! There's so many activities to do and the staff was friendly and helpful. Location was great and close to the lake and restaurants.
Aug 13, 2023
Super full on weekends. Lots of kids riding thru our spot on bikes . Not the fault of KOA . Weekend wifi was weaker and hard to watch tv . Koa was clean and a bit of maneuvering rv to get a spot so levelers would level rv.
Aug 10, 2023
Helpful staff
Aug 10, 2023
I usually have a great experience at Trailside. Check-in experience was awful. Darlene was rude. We arrived at 11:35 AM and she stated check-in wasn’t until one. I’ve been coming for so many years and never had this experience. I told her our site was number 48 and looked outside and it was vacant. She stood fast and would not check us in until 1 o’clock. Extremely disappointed in her Cust s
Aug 09, 2023
KOA employee had all the water spigots hooked up to his RV, HAD TO ASK HIM TO REMOVE ONE, he stated he needed all three hoses, I disconnecreAsked for 30 amp service, site had 50/20, the 20 A kept tripping breaker running only led lights in RV, website said cable tv at all sites, no cable, bathrooms at main building closed for up to 12 hours each day, jump pad for kids inflated one out four days,
Aug 09, 2023
We have stayed at this site twice now, simply because it is a KOA and we like having full hook ups. I only wish there were some trees and better grass on the property. Also, it sucks looking at the back side of a building that looks like a southern border wall......The lot is fine, but it is a bit far from the lake. It's a decent campsite, but could use a little love.
Aug 09, 2023
Aug 07, 2023
It was good for the most part. We didn't like the fact that we had to pay extra to pick our spot. Most camping places let you reserve a spot without having to pay extra.
Aug 07, 2023
The staff and facilities were great! Our only call out was we were in site 14 and the water valve needs repaired as it leaked very badly. They quickly tried to repair it which worked for a little bit but started leaking badly again.
Aug 07, 2023
You need new management or office help. I’ve never been more frustrated. We canceled tent sites and then got charged for them. Bathrooms were locked for cleaning from 9pm to morning after I called. My kids staying in the cabins couldn’t get in. The office help was so unfriendly. Can’t express that enough. We’ll be back but I hope things are different next time or we will try the Marina ko
Aug 07, 2023
Place was decent - just wish it had all the flashy-ness that Marina KOA has.
Aug 03, 2023
In 15 years of camping we have never been asked to turn off our cap lights . Most people like them for safety. They (site 63 camp employees) pulled up with an attitude, treat us like camp ground a-holes like we are shining a spot light at their trailer. Instead of approaching with kindness and humility for a favor. We will not recommend or return to this KOA.
Jul 31, 2023
Jul 31, 2023
Good location. Wi-Fi was non existent. Weak to no signal
Jul 30, 2023
The entrance into the camp is very difficult. There was no one at the office when we had arrived and we were told no one had been there all day. There was no registration paperwork for us in the after hrs. box and we had to call the emergency number and then waited 30 min. for someone to show up to tell us what site we were to be in. I would write more about how bad it was but I have am limited.
Jul 29, 2023
Very clean restrooms and showers really a nice place to stay
Jul 29, 2023
We enjoyed our stay. We wished that there would be more supersites such as the Marina side KOA, and that more trees would be planted around to provide more shade when the summer is so hot. But all in all, it was a very nice stay.
Jul 28, 2023
It was very nice friendly staff clean and comfortable thank you.
Jul 28, 2023
Just a basic campground, clean without many amenities until a storm went through and the WiFi was down for 2 days. There was no answer from anyone. No help from the office other than to give us a card from the provider. Do better Bear Lake KOA, we depend on WiFi and you for great service
Sep 18, 2023
Beautiful scenery in all directions, it was too bad we were only passing through for 1 night, it was quiet and mostly empty since school had started a week or so before we stayed there, planning a family vacation here next Summer.
- Ed Schmelzer on Google
Sep 02, 2023
This campground is off the main road, away from the crowds on the weekends
- Darlene Oler on Google
Sep 01, 2023
Clean park and friendly staff. Very family oriented. Sites were larger than those at many KOAs
- Judy rimer on Google