Amarillo KOA Journey General Information

Cancellation Policy:
If you need to cancel your reservation, please call our office at 806-335-1792 before the deadlines below to receive a refund or your deposit, less a $20 administrative cancellation fee.
Text and email notifications of cancellations will not be accepted.
Cancelllation Deadlines:

• RV & Tent Sites: You must give 7 days cancellations notice. Call our office by 4 P.M. Central time, seven days before your scheduled arrival.
  
• Cabins & Deluxe Cabins: You must give 14 days cancellation notice. Call our office by 4 P.M. Central time, fourteen days before you scheduled arrival.
  
• Cancellation Details:
  
• Reservations made after these deadlines require nonrefundable deposits.
  
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
  
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  
• No refunds are given on or after the arrival date.
  
• Refunds will be processed using the original credit/debit card, with no exceptions.
  
• The cancellations policy may be amended during a Regional/National travel disruption.
  
• Holidays and special events may have unique deposit and/or cancellation requirements, please call our office for details.
  

Laundry is 24/7 with a coded door. The machines are quarter operated with a 5$ and 1$ change machine.
Wash loads are $2.00 and large dryers are 5 minutes for a quarter.

Due to the fact that our area of Texas is windy and susceptible to fast spreading wildfires, we do not allow ground level campfires.

Due to our windy area and temperature changes, we do allow tent site areas for vehicle sleeping.
These are only available during tenting season. March 1st - November 1st.

If you arrive after the Campground General Store is closed, please direct your attention to the "NIGHT REGISTRATION" box located to the right of the Front Door. 
There you will find all the information needed to call or make your selection. 
NOTE: Camping Cabin reservations cannot be made after the General Store closes.

NO LIFEGUARD ON DUTY! Swim at your own risk! Pool is intended for registered guests ONLY.
Visitors subject to eviction without refund. Children under 16 must be supervised by an adult inside the pool area.
No glass allowed around pool area. Sorry, no pets in pool area. Pool hours may vary depending on the weather.
Pool hours are Noon to dusk!

Our pool is heated and opens from Noon until dusk.
We try and keep the pool open as long as the seasonal weather is cooperating!

Check-In Time RV/Tent sites: 1:00 PM
Check- In time Cabins:  3:00 PM
Check-Out Time: 11:00 AM
No parking on property before or after check in & out times.

The Park has a great turnover of guests and we need a short amount of time for staff to do a multitude of tasks.
There is no parking or waiting at the park before check-in. If we allow vehicles, RVs and guests before check-in, we are unable to do park maintenance.
We will suggest close-by areas and attractions until check-in time.                           

Check-Out time: Camping Cabins: THERE IS NO LATE CHECK-OUT, unless approved the night before. If approved the night before: 11:00 a.m.- 12:p.m. is a 35.00 fee.    A full-day fee will be charged after 12:00 p.m. (this does not guarantee another night stay, due to availability)
Check-Out time: Tents/RV Sites: A Late Check-out fee of $ 10.00 from 11:00 a.m. - 11:30 a.m. a second fee of $10.00 from 11:30 a.m. - NOON.  After NOON there is a full-day fee, but will NOT guarantee the site, due to availability. We may tow after 1:00 p.m., which will be at your expense.

Check-out must be at the time guests have left the park, not just the site. We have specialty staff that must maintain our cleanliness and groundskeeping for the health and safety of all our guests. Thank you for your understanding!

Please go slow! We have many four legged, furry pets,  two legged little tots and gravel roads!

Come to the office for information and directions to attractions:
Spectacular Palo Duro Canyon...The Big Texan Steak Ranch....The Musical "Texas", located in the Palo Duro Canyon...Panhandle-Plains Historical Museum-Canyon, TX...Don Harrington Discovery Center...
Other places of interest:
Historic Route 66 Restaurant & Antique Shopping District; American Quarter Horse Heritage Center/Museum, Cadillac Ranch, Amarillo Zoo, Wonderland Park, Amarillo Museum of Art, Cal Farley's Boys Ranch, Lake Meredith-Alibates National Flint Quarry.

We have level sites to offer our guests.

The website usually will have the posted hours, as well as on our front door!
Typically, our store is open from 8 a.m. to 8 p.m. (earlier, later, or delays will be posted on the front door, depending on holidays, weather, or emergencies).

A maximum of 1 vehicle per site. For extra vehicles, contact the office, they will direct you to overflow parking areas. Washing of RV's or vehicles is not permitted. Our water system cannot support this. Maintenance of any kind is also prohibited. Extra vehicles in sites, roadways or on grassy areas of park may be assessed an additional fee of 15.00.

10:00 P.M. to 7:00 A.M.

We love pets and have a designated K9 camps for off the leash roaming and plenty of areas to roam with your favorite family member on leash!
For safety of all, please have your pet on a leash at all times, never leave a pet unattended and always pick up after your pet.
We provide many pet stations throughout the park that provide trash receptacles and doggy bags. We also assess fines of up to 10.00 fee per incident, if you do not pick up after you pet.

Propane can not be dispensed at this time, due to circumstances out of our control. We apologize for the inconvenience.

We have high winds and weather that can quickly roll in and out of the panhandle area. Please keep up to date with weather updates.
Winter will have freezing temps, and we suggest keeping your hoses unhooked and only hooking them up to the water hydrants to fill and then disconnect.
We do not have heated hydrants and may occasionally shut the water off at the sites to prevent damage.
The bathhouses will be open unless there are emergency outages.

As New Owners we look forward to hosting your stay!

Welcome to our Amarillo KOA.  It's with great enthusiasm that we look forward to making your stay with us an amazing experience.