KOA Rewards Program Terms and Conditions

Savings

  • KOA Rewards holders receive a 10%* discount on the daily registration rate at ALL KOA Campgrounds.
  • Discount applies to one site per rewards account; excludes discounted, monthly and seasonal rates.
  • If the KOA Rewards account is purchased at a KOA Campground upon registration, the maximum savings benefit for the stay is equal to the annual cost of the KOA Rewards account.
  • KOA Rewards holders will receive a 10%* savings discount on daily registration rate for subsequent KOA stays.
  • Maximum savings limit does not apply to KOA Rewards accounts renewed no more than 60 days past their expiration date.

Points

  • Points are awarded based on the daily registration rate (before program savings discount) for nights stayed.
  • Points are awarded to only one site per account.
  • No points will be awarded for nights with a daily site charge of less than $20.01.
  • For discounted monthly, seasonal or other long-term rates, points are awarded at 75 points per night. Maximum of 15,000 points can be earned each account year.
  • For all nights that include the program discount and have an additional promotional or campground discount, e.g., Hot Deals, package nights, etc., 250 points will be awarded.
  • No points will be awarded for other charges such as extra person, pets, cable, phone, visitor fee, etc.
  • Points are automatically removed from an account if not renewed within 59 days of the account expiration date.
  • Points are automatically removed from an account if it is cancelled.
  • Tier level resets to Base at the start of each account year.
  • Accounts renewed within the 59 day grace period are valid for one year from the original expiration date.
  • Points may not be combined or transferred between account holders.
  • Points earning levels, earning methods, posting timelines and expiration rules are subject to change.

Rewards

  • Rewards are non-transferable.
  • When redeeming rewards, account holder must ask to use reward during check-in.
  • The maximum amount of rewards that may redeem in a stay is $50.
  • Rewards are valid only for the daily registration rate and cannot be used for monthly or seasonal registrations.
  • Rewards have no cash value. If reward exceeds registration rate for a one-night stay, no points or cash will be given back.
  • The reward amount will be applied to the first night.
  • If the reward amount exceeds the daily registration rate of the first night, the balance of the reward amount will apply to daily registration rate for subsequent nights.
  • For nights in which a reward is redeemed, points will only be awarded if the difference between the daily site charge and the reward amount is $20 or more.
  • Rewards may be used in conjunction with other discounts or offers such as Hot Deals or campground packages.

Purchase

  • A KOA Rewards account that is purchased at a campground in the United States will be in US funds.
    • KOA Rewards purchased online with a reservation for a US campground will be in US funds.
  • A KOA Rewards account that is purchased at a campground in Canada will be in Canadian funds.
    • KOA Rewards purchased online with a reservation for a Canadian campground will be in Canadian funds.
  • A KOA Rewards account that is purchased online on KOA.com or via phone call to the home office as a stand-alone transaction will be in US funds.
  • A KOA Rewards account is an annual purchase. Once the account has been used for a discount, a refund cannot be processed nor a partial refund given.
  • A KOA Rewards account that is purchased at a campground, or with a reservation for a campground online, via phone call or in person, can only be refunded by the campground it was purchased or renewed from.

Program

  • KOA Rewards is a loyalty program and not a membership to belong to KOA. KOA campgrounds do not require a membership to camp with us.
  • A KOA Rewards account may be cancelled should gross misrepresentation or misuse be found.
  • A KOA Rewards account may be cancelled should account holder conduct themselves in illegal activities while on campground, mistreat or harass campground or corporate office staff, utilize methods of threats to receive additional discounts or to be refunded for camping fees, etc. and/or other circumstances/situations to be determined on a case by case basis.
  • Per program rules a refund for the KOA Rewards account cannot be processed once used and no refund will be issued should account be cancelled due to reasons above.

Program rules, offers and partnerships are subject to change.

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