Help: Frequently Asked Questions

What is the VIP Cancellation Guideline?

If you are a KOA Rewards VIP call the KOA location where the reservation was made to cancel. KOA will waive your $10 reservation cancellation fee if you call the campground that you have the reservation with to cancel for a tent or RV site more than 48 hours in advance, or 7 days prior to your KOA Cabin stay. Failing to cancel will result in the forfeiture of the deposit. Additional restrictions may apply at each campground for accommodation stays or during special events and holidays. Click here to view KOA’s National Cancellation Guidelines for non-KOA Rewards campers.
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