Help: Frequently Asked Questions

Problems with a KOA.com account / linking my KOA Rewards account?

Have you registered for a KOA.com account?
To login into your KOA.com account and access your KOA Rewards info, first you will need to create a free KOA.com account. After you are registered, you will be able to log into your KOA.com account and view the Rewards info to check your upcoming reservations, camping history, check points earned for rewards, and more.

Linking your KOA Rewards account to your KOA.com account should happen automatically if the email addresses for both accounts match. If you have any issues with not seeing your KOA Rewards information in your KOA.com account, contact the Camper Experience team at 888.562.0000.

Note: After November 2022, ALL KOA.com account holders will be able to view their upcoming and past reservations in their KOA.com account.

Already registered and having password problems?
If you can't remember your password it can be reset. An email will be sent with a new password by clicking the Forgot Password link on the Login page.

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