Help: Frequently Asked Questions

Problems with a account / linking my KOA Rewards account?

Have you registered for a account?
To login into your account and access your KOA Rewards info, first you will need to create a free account. After you are registered, you will be able to log into your account and view the Rewards info to check your upcoming reservations, camping history, check points earned for rewards, and more.

Linking your KOA Rewards account to your account should happen automatically if the email addresses for both accounts match. If you have any issues with not seeing your KOA Rewards information in your account, contact the Camper Experience team at 888.562.0000.

Note: After November 2022, ALL account holders will be able to view their upcoming and past reservations in their account.

Already registered and having password problems?
If you can't remember your password it can be reset. An email will be sent with a new password by clicking the Forgot Password link on the Login page.

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