Help: Frequently Asked Questions

Do I receive a card?

KOA Campgrounds do not need a printed copy of your account. All KOAs can look up your account during check-in. With KOA Rewards, we do not have a “card”, rather your account information is available in the KOA App or should you want a key tag to write your account number on, these are available at the campground’s front desk.

  • Digital image of your account
    • A digital image is available in the KOA App, downloadable for free in the App Store or on Google Play
  • Key tag with your KOA Rewards number
    • A KOA Rewards key tag can be picked up at the front desk to write your account number on
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