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Help: Frequently Asked Questions
Why have I not received a card in the mail?
Cards are not physically mailed. KOA campgrounds do not require a card in hand and can look you up during check-in. Should you want a card there are several convenient options available.
- Print your KOA Rewards card
- An email is sent automatically during a renewal/purchase with a link to print your card
- On KOA.com, logging into your KOA Rewards portal provides an option to print your card
- Digital image of your card
- A digital card is available in the KOA App, downloadable for free in the App Store or on Google play
- Key tag with your KOA Rewards number
- A KOA Rewards key tag can be picked up at the front desk to write your account number on
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