Sheridan / Big Horn Mountains KOA Reviews

Campground Reviews

Aug 06, 2020
Aug 06, 2020
Aug 06, 2020
It would have been nice to be warned about the sharp left turn BEFORE we hit the rock, instead of being criticized after the fact. Also, the random blue truck parked in front of us hindered our ability to turn wide. 5A was the worst spot for our 5th wheel - trees. We ended up backing out since we didn't feel comfortable moving forward. An overall tree trimming in the park might help.

CAMPGROUND RESPONSE / COMMENTS:

We tell all people to make wide turns going around corners to prevent damage to their RVs. In order to prevent folks from hitting the building, we placed a rock on that corner. The trees sit 20 feet apart in the very front of the site. There is plenty of room to pull forward and get out of the site. Backing up is much more difficult to do and unnecessary for that site.
Aug 06, 2020
Great park. Enjoyed my stay. Very friendly host.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for completing your survey. It is good to hear that everything went well and that we met your expecations.
Aug 06, 2020
A well taken care of camp and very clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments. We work very hard to maintain, clean, & upkeep the campground.
Aug 06, 2020
Spaces not taken care of, trees need to be trimmed, definitely not big rig friendly.

CAMPGROUND RESPONSE / COMMENTS:

We work very hard to maintain & upkeep this campground. This is camping and trees grow during the season. Sometimes it is difficult to please everyone. Most people want shade during this unseasonably warm summer. RVs are not all the same height; so tree branches might be too low for one RV and perfectly fine for the next RV.
Aug 05, 2020
Aug 05, 2020
Generally pleasant, well-equipped...but they could do with a better lawn-watering schedule. Watering during the day while guests are walking dogs only encourages "watering" the dogs on the neighbors' lots. Try early morning - 6-8 a.m. - and evening - after 9 p.m.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. Glad to hear that your visit was generally pleasant. This campground is huge and it is not possible to water only at 6-8 am or after 9pm. We do try to minimize the inconvenience to our guests when we water.
Aug 05, 2020
They have a very nice place. Easy access from the freeway. We will definitely stay there again

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your guest survey We look forward to seeing you in the future. It is always good to hear that our guests found everything to their liking.
Aug 04, 2020
Aug 04, 2020
Campground was easy to find. Staff were friendly and helpful. Clean bathrooms and pool First time at KOA and we didn't have a fire pit/ring. I saw other lots have fires in the evening. Except for this it was a pleasant experience.

CAMPGROUND RESPONSE / COMMENTS:

We have easy on/off access to I-90. Glad to hear that our staff took good care of you and the restrooms & pool met your expectations. While it is true that not all of our sites have fire pits (we are working on getting them); there is a community fire pit that all are welcome to use.
Aug 04, 2020
It was great

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. Glad to hear that you had a great time.
Aug 04, 2020
We stayed here for three nights. When we first arrived we were assigned a site that is shown as fhu. The site would not work for us, so they did get us another site. The issue was that you had a choice... you could hookup your power water and sewer, or open your slides. The buffer is nice, but bushes and trees need to be trimmed so the site is a real fhu. We would stay again.

CAMPGROUND RESPONSE / COMMENTS:

Our sites vary in width and length. It is difficult to know which sites will work with each RV configuration. When you booked, you chose a smaller 50/30 amp site. It is always good to read the site descriptions when booking your site. Looking forward to seing you in the future.
Aug 04, 2020
Very pleased.

CAMPGROUND RESPONSE / COMMENTS:

Thank you and we are glad that you were very pleased with your stay.
Aug 04, 2020
Great campground, second year in a row, looking forward to next year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. We are happy to have our guests come back year after year. We will see you again next year.
Aug 04, 2020
Very good stay nice sites. Nice park.

CAMPGROUND RESPONSE / COMMENTS:

It always makes us feel good to know that our guests had positive experiences here with us.
Aug 04, 2020
Everything was beautifully landscaped and maintained! The only thing that I'd say would be that our campsite was soaked with water prior to us arriving. Most of our site was flooded but luckily we had a rooftop tent otherwise I would of requested a different location to stay in. Otherwise the staff was great and it was a wonderful experience. Will be staying here on our way back. :)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. Good to hear that you liked the landscaping. Your site sits on the grass area-we are in the middle of a drought and we do need to water to try & keep it green. There are many other tent sites that we could have put you in if you would have told us in the office.
Aug 03, 2020
Aug 03, 2020
Aug 03, 2020
Nice place.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments.
Aug 03, 2020
We are a 38’ Class A towing. We reserved a pull through, were assigned #18 which is really a pull in/back out for a big rig. A TT or smaller RV would be fine in this spot but it’s definitely not a pull through with tight turns immediately exiting the space. We had to back up and attach our tow vehicle before pulling out. Otherwise - beautiful campground, well maintained, friendly/helpful s

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your guest survey. The site that you were in is over 90 ft. long. We have had many Rvs (some even longer than yours) that have been in that site and made the turns in the park just fine. Good to hear that everything else was good for your stay.
Aug 03, 2020
We had a great time! Booked a cabin for a last minute weekend trip! Cabin was clean inside and out! Great setting, close to pool and bathrooms! No water/bath but did have electricity! Lots of activities to keep kids busy between outings!! Basketball, horseshoes, playground and pool. Only downfall... pool hours are limited. Doesn’t open til noon! Kids up with the sun! We will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments.We are glad that you were able to book a cabin with us on short notice. With the exception of the deluxe cabin, most of our cabins only have electricity. Due to the pandemic, the pool is open from 12-8pm. We have to treat & balance the pool in the am before its opening.
Aug 03, 2020
They were able to add a second nights stay for us.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your survey. We have been very busy this season so it is good to hear that we were able to add a second night for you.
Aug 02, 2020
Aug 02, 2020
Pretty little park, neat, clean and well maintained. Only thing maybe they could have the trash collecting company come AFTER 8 am.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for filling out your survey. It is rewarding to hear that our guests recognize our hard work here at the campground. Sheridan is a small city. Unfortunately, we are at the mercy of the trash company and when they choose to make a pick up.
Aug 02, 2020
friendly service, clean campground

CAMPGROUND RESPONSE / COMMENTS:

Thanks for completing your survey. Nice to hear that everything went well for you.
Aug 02, 2020
Everything at campsite was clean and worked well. Staff was very helpful and nice.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kind words. We work very hard to maintain this campground & our staff enjoys helping our guests.
Aug 01, 2020
Very well kept place. Nice people. Only downside is it’s right on I-90 and the noise level is high.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We do have easy on/off access to I-90 and there is some highway noise.
Aug 01, 2020
Nice park. Too much road and train noise.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. While we do have easy on/off access to I-90, the trade-off is highway noise which we have no control over. The same goes for the train.
Aug 01, 2020
Stayed in the "Deluxe Cabin" We have family in Sheridan and usually take our Fifth Wheel to stay. Knowing this KOA and a fast trip thought we would try the Cabin. Clean! Roomy! Cold A/C! Screened in outdoor seating! It was amazing, don't hesitate if you don't bring your RV! Thanks again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. Our Deluxe Cabin is very nice & sleeps up to 6 people. We look forward to seeing you again (whether you are in the Fifth wheel or the deluxe cabin).
Jul 31, 2020
Worked well for an overnight stay. Easy on and off highway. Nice staff. Spotless bathrooms, which we really appreciated! Sites are narrow. Pool was not very clean and closed at 8pm, which seems really early for mid- summer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We do have easy on/off access to I-90. Our staff works really hard to keep the restrooms clean. Our pool does close at 8pm when the office closes due to the pandemic.
Jul 31, 2020
Nice place and friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We couldn't have said it better.
Jul 30, 2020
Jul 30, 2020
Very nice campground and host

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to complete your survey and for your kind words.
Jul 30, 2020
Infrastructure needs work. They don’t do recycle. Staff was nice but check-in could have been more pleasant.

CAMPGROUND RESPONSE / COMMENTS:

You are right that we don't recycle. Sheridan is a small town & our trash company doesn't offer this service. Not sure what infrastructure you are talking about. We work very hard on the maintenance and upkeep of this park. Our staff works hard to be pleasant & make the check in process great.
Jul 30, 2020
The people were wonderful. The facilities were fine. The playground was ok. The pool looked like it hadn't been cleaned in a while. We spent at least 10 minutes skimming it and there were still bugs everywhere. Side note, I wish all KOAs would stop charging for children - at least the first 2. Rates are higher (and tighter) than any other campground without that additional cost.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. We work very hard on the maintenance and upkeep of all our facilities-including the pool. We are camping and there are bugs here. Our pool chemicals are balanced and adjusted each morning. Motels have base rates & include charges for extra people.
Jul 29, 2020
It was very noisy with the Freeway. It was very dusty.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, the amount of highway noise is out of our control. We so have easy on/off access to I-90 but the trade-off is some highway noise.
Jul 29, 2020
Always one of my favorite KOA's, and always popular!!!! Lots of very nice sites, the facility is clean and well laid out. Lots of nice grass and a large K9 fenced area. The site sits alongside a very pretty river/creek, and it is so pleasant to hear the water running by. A definitely 10.

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased to hear that this is one of your favorite KOAs. The town of Sheridan is a great place to visit in addition to all the positive things you listed about the campground. See you soon!!
Jul 29, 2020
Very pleasant and the staff was very freindly

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments. It is always good to hear positive things about our guests' stays.
Jul 29, 2020
When I pay $54 for a site and someone hands me an added on rule like, "You must not leave your laundry unattended, it may cause the machines to be damaged" I decide not to use that organization anymore. I've never had that rule invoked at any of hundreds of rv parks. I imagine you had to pay for repair and then decided to make a new rule. Even without the covid, I'd be angry.

CAMPGROUND RESPONSE / COMMENTS:

Actually that rule has nothing to do with paying for repairs. It has more to do with other guests waiting to use the machines & not being able to because someone is inconsiderate & has left their laundry in the machines for hours.
Jul 28, 2020
Jul 28, 2020
Easy in, easy out. Beautiful, clean And well taken care of park. Nice place to stay

CAMPGROUND RESPONSE / COMMENTS:

Thanks for completing your survey. We try very hard to maintain the park and it is great when our guests think so too.
Jul 28, 2020
Friendly staff , nice park

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments.
Jul 28, 2020
At first they put us in the site with no trees and then it was one right up above us and they let us move into that one and then we met some really really nice people from Forsyth which is close to our home town and we had a good visit the campground is really well-kept and very friendly peopleWe would certainly stay here again if we came through this area

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We try to accommodate our guests wishes whenever possible. It is always good to come in to the office & speak to the staff if you have an issue with your stay.
Jul 27, 2020
Jul 27, 2020
Jul 27, 2020
Had a pull thru site, very roomy. Good place to stay if you want to take a few days to explore Sheridan.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for filling out your survey. Sheridan and the surrounding area is a great place to explore. It's good to hear that you had a successful stay.
Jul 27, 2020
Enjoyed stay. Lots of noise from planes, trains, and automobiles

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. While we do have some highway noise, it is the first complaint we have had about plane noise-the airport is small.
Jul 27, 2020
The folks at the park could not have been nicer. There is a nice playground for kids, small well maintained pool and close to town. Being close to a truck stop was convenient for fueling, getting DEF, etc. The trees are full sized that makes it feel very nice and shaded but they do block your antenna. It is a good value option KOA. A solid experience for the price.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your guest survey. We work very hard on the maintenance & upkeep of this park. It is nice when our guests recognize our effort. We do have trees that can interfere with your antenna depending on its placement on each RV.
Jul 27, 2020
We enjoyed our stay. Thank You

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your survey. Glad you enjoyed staying with us.
Sep 19, 2020
The park is great. However, the freeway is loud.
- Nancy Prudhomme on Google
Sep 17, 2020
Very clean grounds and restrooms
- Jonas Umberger on Google
Sep 17, 2020
Very nice and clean. Freeway noise was minimal
- Aimee Paprotny on Google