Sheridan / Big Horn Mountains KOA Reviews

Campground Reviews

Sep 19, 2019
Clean and well maintained Campground. Fast check-in. Easy access and excellent wifi.
Sep 19, 2019
Very professional as well as enjoyable!
Sep 18, 2019
We stayed at the Sheridan/Big Horn Mountains KOA in September 2019 our way home from Glacier National Park. Friendly staff and our cabin was nice and clean. Our only disappointment was that the hot tub and pool were already closed.
Sep 18, 2019
The gals at the front desk were amazing! The campground was well maintained. The downside is that it is very noisy at night with truck traffic and freeway traffic.
Sep 17, 2019
Very clean, great staff, no issues
Sep 17, 2019
Good location although the freight trains passing by were quite noisy in the middle of the night! Apart from that all good. Very friendly and welcoming staff. Clean and well kept amenities

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. The trains do honk if there is wildlife on the tracks. We are fortunate to have deer & pronghorn in the area but they can cause issues for the trains. We work very hard to control the things that we can-the cleanliness of the park and its amenities, and the friendliness of our staff!
Sep 17, 2019
It met our expectations. We look for somewhere to stay that is convenient. We don;t use the pool and all the other activities at a campgrounds.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We are conveniently located near I90 which makes for easy on/off access. We hope to see you again.
Sep 17, 2019
No cable tv

CAMPGROUND RESPONSE / COMMENTS:

We don't have cable tv. We just got annexed by the city of Sheridan last year. We are hoping that they will run cable lines out to us sometime in the near future. But it is really out of our control.
Sep 17, 2019
Due to mechanical problems with our tow vehicle, we had to extend our stay for several days. The staff was very accommodating. It is a great place for an over-night stop or an extended stay. Sites were well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to complete your survey. We enjoyed having you here! Please come back and stay with us again.
Sep 17, 2019
The spot we had paid for was supposed to be a premium spot according to the phone call I made there. Instead it was a tiny, tiny spot with a little bit of dead grass and the neighboring trailers tip out almost touched our picnic table and their sewer line was by the bbq grill. Hugely disappointed. Won’t be back. We paid over $200 for both families for two nights and were extremely disappointed

CAMPGROUND RESPONSE / COMMENTS:

We checked into this & you were not booked into a premium site-we don't have premium sites here. Your other site was a camping cabin and that may explain your cost of over $200 for two nights. It was a busy weekend here in Sheridan with events going on and we were quite full during your stay.
Sep 16, 2019
We always enjoy our stay...we come once a year for Born in a Barn...clean and quite. The only inconvenience is cleaning of the bathroom/showers for two hours a day with no other options for a bathroom.
Sep 15, 2019
It was a nice place but the KOA sign could have been easier to see as you drive the road to check in. Also, the showers are nice but the water gets cold when anyone else turns on water or flushes the stool. Kinda bad when you are in the shower and it goes real cold every once in a while.
Sep 15, 2019
Great KOA. Very easy access to the I 90 Highway. The wifi here is very quick and the sites are spacious and well maintained. I would highly recommend this KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to complete your survey. We appreciate your kind words and work hard to take care of our guests' needs. Hope to see you again in the future.
Sep 15, 2019
Staff were knowledgeable about the area. Super convenient stop on our way to Yellowstone! :)

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear that our staff was able to help you with some recommendations around the area. Thank you for taking the time to complete your survey.
Sep 14, 2019
Sep 14, 2019
Very good KOA to stay. Friendly staff, clean campground. Very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to complete your survey. We appreciate your positive comments and hope that you come back and stay with us again.
Sep 13, 2019
Sep 13, 2019
Nice quite park. Very helpful staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your review. It is great to hear positive feedback about the park & our staff!
Sep 11, 2019
Sep 11, 2019
A lot of cigarette butts on the ground around our campsite

CAMPGROUND RESPONSE / COMMENTS:

We try to clean the sites before the next guest arrives. If there is an issue with your site, please let the office know right away so that we can take care of it.
Sep 11, 2019
The sewer drain was uphill from the trailer pad which made it very difficult to dump.

CAMPGROUND RESPONSE / COMMENTS:

The sewer drain is higher here due to the snow that we typically get in April, (sometimes May), and October. Many guests travel with and use a sewer hose support since you never know what the height of the sewer connection at a park will be.
Sep 11, 2019
Great location. Staff is very nice. Thanks.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for filling out your survey. We agree with you that this is a great location! It is great to hear your positive comment about our staff.
Sep 10, 2019
Sep 10, 2019
Stay here almost every year. Staff great, granted us special request. Well maintained grounds, flowers, big trees. Only wish, more lightning in showers. Lots room to dog walk.

CAMPGROUND RESPONSE / COMMENTS:

We love seeing our guests year after year. Thank you for your loyalty. We enjoy making special requests happen when we can. Our K9 park is nice & there is a lot of room to walk your pets here in the park. We do try to maintain the grounds.
Sep 09, 2019
Sep 09, 2019
Morning person in store was sassy and not helpful. They close the bathrooms from 11-1pm, which was so inconvenient for those that is still there!!! Btw I wasn’t told about this closure . There was also a lot of spiders and moths in the cabin��.

CAMPGROUND RESPONSE / COMMENTS:

We have to close the restrooms to clean them. We do this from check out time (11am) to check in time (1pm)so we inconvenience the leastamount of people possible. Also we try to tell our guests (that are staying more than one day)at check in when the reastooms are closed for cleaning and we write it on the sitemap that you are given at check in.
Sep 09, 2019
A beautiful spot in a beautiful area!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We couldn't agree with you more!! We think we have a beautiful park situated in the beautiful Sheridan area!
Sep 09, 2019
This could e a great park If the owners would spend some of their income on upgrades

CAMPGROUND RESPONSE / COMMENTS:

We have invested our money & time in our park. Gravel was trucked in to level the sites, restroom & office floors were redone, new picnic tables at many sites, and fire pits have been added to many sites. We also got connected to the city sewer & water services. Since you weren't specific, not sure what upgrades you expected & are willing to pay for.
Sep 09, 2019
Good place, clean bathrooms, good dog area that was clean. Would stay there again for sure.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. Also thank you for your kind words about the park. We hope you do come back & stay with us again.
Sep 09, 2019
Nice site, friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for taking the time to fill out your survey. Hope to see you again in the future.
Sep 08, 2019
Overnight only. Helpful staff. Pool & hot tub open after Labor Day which was nice. Suggestion: since Navigation before 2019 does not lead to this address, sending a note where THAT INFORMATION IS ON THE TOP OF THE PAGE & HIGHLIGHTED would be helpful & appreciated.

CAMPGROUND RESPONSE / COMMENTS:

We do have the directions posted in multiple places: our website, the Koa directory, & on your confirmation email. Not really sure where else you would like it listed. When going on a vacation, it is always advisable to update your gps before leaving home.
Sep 07, 2019
Sep 07, 2019
Sep 07, 2019
Nice campground, would stay there again when in the area. Fairly tight for 40’ motorhome towing. Tree clearance was an issue. Utilities worked fine. No chance for dish satellite to work, no cable. Best for smaller RV and kids.

CAMPGROUND RESPONSE / COMMENTS:

Most of our Big Rig sites are 90 ft. long which shouldn't be tight for a 40 ft motorhome towing. You were in an open site with no trees so we're not sure why your dish didn't have reception. We are hoping since we were annexed by the city last year that they might be bringing cable tv out our way soon.
Sep 07, 2019
Nice sites, very clean, great washroom and showers. A bit of a climb to office but amenities very close, would be a great place for families. Play area, pool and water slide!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review. The restrooms are not uphill from our sites. The park is actually pretty level. We do have a nice play area and pool but we don't have a water slide.
Sep 06, 2019
Sep 06, 2019
Sep 06, 2019
Nice & shady, pleasant host. Basic but adequate restrooms & showers

CAMPGROUND RESPONSE / COMMENTS:

We have beautiful trees here. We have some spots with shade and some without. Not sure what you expected from the restrooms-this is still camping and not a five star hotel.
Sep 06, 2019
Nice grassy campsite for our tent. Good access to I-90

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We do have some really nice grassy tent sites!
Sep 06, 2019
Awesome area for riding our motorcycle. The staff was very friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

We agree with you-there are some beautiful motorcycle rides that you can take while visiting the area. Thank you for letting us know that our staff took such good care of you!
Sep 06, 2019
Friendly staff and clean park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We try to keep the park clean and we are always glad to hear that our staff was friendly.
Sep 05, 2019
Sep 05, 2019
Sep 04, 2019
Sep 04, 2019
excellent staff and facilities

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to complete your survey. We are glad to hear that our staff treated you well and you found our facilities to be excellent.
Sep 04, 2019
It was not a well cared for campground. The grill was full of burned charcoal, the bathroom was a mess from all of the small children using the pool, and the picnic table at the site was covered in bird droppings and looked like it hadn't been cleaned in a long time. It is clearly an older campground. No problem with that. Maintenance and facility care could definitely be upgraded.

CAMPGROUND RESPONSE / COMMENTS:

We try very hard to keep the campground in good shape. We do wipe down our tables after our guests check out and clean out the firepits. We check our restrooms regularly and try to check it more often if kids are swimming. If there was an issue with your site, the easiest thing to do is to let the office know so that we can send someone out to take care of the issue immediately.
Sep 04, 2019
Nice place

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We love our park & are happy to hear that our guests do too.
Sep 03, 2019
It was nice but the sites are so close together.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear that you had a nice time. Not sure what the issue with the site was since you were the only one in your row that day.
Sep 02, 2019
Is a little noisy, being so close to the Highway! Laundry facilities need newer washer and dryers. Pool doesn’t open till Noon and closes at Dusk, not sure why.

CAMPGROUND RESPONSE / COMMENTS:

There is easy on'off access to I90 so there is some highway noise. The washers & dryers are commercial grade and made to stand up to wear & tear. Pool opens at noon(ish) depending on the chemicals that need to be added and normalized each day before our guests can use it. It closes at dusk since it it hard to see once the sun sets.
Sep 02, 2019
Campground was very clean and managed. Sites were ideal for my large motor home. Definitely will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We certainly hope to see you again in the future. We work very hard to keep things tidy and in good order for our guests.
Sep 22, 2019
Nice KOA with great dog area
- Ashley Folkestad on Google
Aug 31, 2019
The customer service is excellent!
- Joyce Zahn on Google
Sep 11, 2019
Very nice people
- Sandra Reifschneider on Google

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