Sheridan / Big Horn Mountains KOA Reviews

Campground Reviews

Aug 17, 2020
Loved the grounds. Thank you

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. Hope to see you again.
Aug 17, 2020
Great stay. Customer service was great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive remarks. Glad our staff took great care of you.
Aug 17, 2020
Friendly staff and a well cared for park. our site was a large, level pull through...perfect for our one night stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We work very hard to take care of the campground. It is great when our guests recognize all our efforts.
Aug 17, 2020
Site was very large and nice! Bathrooms were nice/clean. Dog park needs a shade area, inside the dog park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We are happy to hear that your site was good and that the bathrooms were up to par. While it is true that the dog park does not have a shade tree, there are many trees in & around the park that do. It has been a rather warm (hot) summer here & perhaps this was the issue.
Aug 17, 2020
Only one bathroom for entire campground seems a bit under served.

CAMPGROUND RESPONSE / COMMENTS:

Due to COVID, most folks are using their own facilities in their rigs. The folks renting cabins & those staying in tents should be the primary users of these facilities. We have 3 showers & 2 bathroom stalls open in each of the men's & women's sides.
Aug 17, 2020
I had no idea you would put us right next to the interstate, in a tent. Have you ever tried to sleep next to an interstate?

CAMPGROUND RESPONSE / COMMENTS:

We do have easy on/off access to I-90 so the interstate is close to our location. You were an after hours check in with two sites (large families staying in large tents).
Aug 16, 2020
Aug 16, 2020
We stayed in a 43’ MH, towing. Plenty of room, wide sites and very clean. Good Wi-Fi, good satellite. Plenty to do and see in the area.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for completing your guest survey. Sounds as though everything went well for you and that you had an enjoyable stay. Thanks for the positive feedback.
Aug 16, 2020
Quite, great features, and courteous staff. Definitely stay again when passing through Wyoming.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We look forward to your next stay with us.
Aug 16, 2020
stayed there several years an they use to have a hot tub an a steak house to eat at. was nice to have after a long day on the road. the swimming pool could of use a cleaning. other then that the campground is very nice clean an quite. seems to of lost some of the attraction such as hot tub an steak house but the price did not reflect that.

CAMPGROUND RESPONSE / COMMENTS:

You might have confused this campground with some other place and not sure how much of this really pertains to us. We have never had a steakhouse at this location. Our hot tub did get removed last year at the end of the season & is not mentioned in the current KOA directory or website.
Aug 16, 2020
Surprisingly disappointed. We have come to expect more from a KOA journey location. Way overpriced for the available amenities. Will most likely not return to this one. Staff at this park was a lot less than adequate.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that you were disappointed in your stay. Not sure what amenities you found lacking. Our pool is open (not many others are) this season. We have mini-golf, a game room, horseshoe pits, a basketball court, and a playground for the kids. Our staff tries to be friendly & helpful to all our guests.
Aug 15, 2020
Aug 15, 2020
it was good i will be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments and we are looking forward to your next stay with us.
Aug 15, 2020
Easy in and out. Friendly and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive feedback. Glad to hear that our staff took care of you during your stay.
Aug 15, 2020
Very Clean bathrooms and showers, campground very tidy, lots of trees. We thought our spot was great! Room for our extra long bed truck with 35 ft fifth wheel and bike trailer without unhooking!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for taking the time to complete the guest survey. We take great pride in the campground & work hard to keep it looking good for our guests. Our Big Rig sites are 90 feet long.
Aug 15, 2020
I called on the am of my stay and they got me in . They took me to see the site before I set my 5th wheel. The place was clean had trees with a lot of shade nice large grass area. I’d stay there again

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We like being able to accommodate our guests when possible. hopefully, you do come back & stay with us again.
Aug 14, 2020
Beautiful and quiet

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments.
Aug 13, 2020
Aug 13, 2020
Very cozy campground!

CAMPGROUND RESPONSE / COMMENTS:

We agree with you completely!
Aug 13, 2020
We only stayed a night but it was a perfect one. The attention at the office was great.

CAMPGROUND RESPONSE / COMMENTS:

It is wonderful to hear that our staff took good care of you and that your stay was perfect. Please come back & spend more time with us.
Aug 13, 2020
The kamping kabin was clean but there was no airflow from the fan and if you opened the windows, the only air was smoky from campfires with a heavy firestarter smell or cigarette smoke.

CAMPGROUND RESPONSE / COMMENTS:

The camping cabins are rustic. We really can't control the weather for winds (or the lack thereof). We have had unseasonably warm (hot) temps this summer. It is camping and folks do have campfires.
Aug 12, 2020
Aug 12, 2020
Family owned and run KOA who are very friendly and work hard at making your stay pleasant. Sites are kept clean and are wider than a lot of KOA campgrounds.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. This is a family-owned small business that wants to keep our guests happy if possible.
Aug 12, 2020
Had a Big problem with the “Raised” Sewer connections. Need to change. Won’t be back until.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear that you had issues with our raised sewer connections. We sit in the high desert and we get snow in April & October. We have had to raise the connections in order to deal with complaints about reaching down into the snow.
Aug 12, 2020
Although we were there only one night, we appreciated the phone call we received to confirm that we elders in fact, going to still be staying for that night! As we arrived, the host had a chaperone waiting to show us to our site. Very nice looking park and enjoyable stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. We do call every guest the morning of their stay and we do escort all guests to their site. Glad that you had a good time while you were here.
Aug 12, 2020
Great journey KOA right off the interstate at Sheridan. This KOA had several mature trees which provide nice shade. Very clean and staff was quite helpful. Nice outdoor pool but no hot tub which someone wrote about on a previous review. Maybe taken out due to COVID-19? There are train tracks close by and noise from the interstate but it wasn't too bad. We would stay their again.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear you enjoyed your stay. We do have many mature trees that provide excellent shade. The hot tub was taken out last year & isn't listed on our website nor the most recent KOA directory. Hopefully we see you again soon.
Aug 11, 2020
People make the stay and make the rating. These people clearly understand that fact! I give them a 10!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. we work very hard to keep our guests happy. It is good to know that we succeeded with you.
Aug 11, 2020
Nice, wished we could have stayed longer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your survey. Please come back & stay longer when you are able to.
Aug 10, 2020
Aug 10, 2020
Aug 10, 2020
Aug 10, 2020
Aug 10, 2020
The campground is very nice, bathrooms were clean, overall, we enjoyed it very much. The reason we're not giving it a 5 is because the staff was incredibly unfriendly. Except for one person who told us about her drive to the Big Horn, we'd wave to staff as they drove by, they'd look at us, not wave back or ever say hi or anything. It's definitely the unfriendliest KOA we've ever stayed at.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. Glad to hear that the campground & bathrooms were up to par. The folks on the cart may not have meant to appear unfriendly, we do escort each guest to their site. They are also responsible for the maintenance and upkeep of the park & may have been focused on park issues.
Aug 10, 2020
Deluxe Cabin is perfect! None of the KOA's in SD Blackhills are fit to sleep 2 couples in 2 seperate rooms. Perfectly furnished. I would suggest that you do not close both bathrooms at the same time from 11a-1pm. Adults can plan accordingly but no matter if you have your kids go to the restroom at 10:55am they may still have to go in the next 2 hours. Cabin 1's outlets are BEHIND the bed!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for completing your survey. Our deluxe cabin is nicely furnished and does sleep 2 couples in 2 different rooms. Most KOAs close both restrooms at the same time & generally from 11am-1pm. This is after checkout & before check-in time. This is done to inconvenience the least amount of guests,
Aug 10, 2020
A bit run down we felt. The sewer trap we had trouble using it as it was above ground, forcing us to elevate our hose higher than normal. Our neighbors on both sides had the same issues. Mosquitoes were horrible, couldn’t grill outside & they were relentless at the dog walk. Employees were smoking too close to office door. We had to walk through smoke to enter. Probably wouldn’t stay here ag

CAMPGROUND RESPONSE / COMMENTS:

We take great pride in this campground and the upkeep is very important to us. Our sewer drops do sit a bit higher. We are in the high desert and we do get snow in April & October (sometimes in May & September) so we have to raise them for that reason. We really can't control the mosquitoes-it is camping; and we do have a creek that runs through the property.
Aug 09, 2020
Aug 09, 2020
Very clean restrooms and showers. Lots of shade and trees and convenient location and friendly people. Highway noise, however, was through the night (lots of trucks), a train horn blows each morning (around 4 I think?), and NO privacy or space where we were (site B25)... our slide out about went over our neighbors small carpet and we could hear everyone in the adjacent campers — space was NARR

CAMPGROUND RESPONSE / COMMENTS:

We work very hard to clean & maintain our restrooms. We do have lots of shade trees and are delighted to hear that our staff was friendly. We do have easy on/off access to the freeway and the trade-off is some noise. RV's have become bigger with the number & placement of slides on smaller RVs.
Aug 09, 2020
The last couple of months we have stayed 17 camp sites most of them were KOA's. This one has without a doubt the cleanest showers of all. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for completing your survey. We work very hard to keep our restrooms clean and maintained during the day. They are checked and cleaned every 2 hours.
Aug 09, 2020
Visited friends. Location had easy access to our destinations.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your guest survey. Our campground does have easy on/off access to I-90. We hope to see you again.
Aug 09, 2020
Great!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for completing your survey & for your comment.
Aug 09, 2020
Good. Crowded. Clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for filling out your guest survey. Glad that things were good and also clean. We have been busy this year. Many more people are traveling in RVs due to the pandemic.
Aug 09, 2020
We were in the A-1 site , which was a very awkward, tiny ,weird corner spot with everyone coming into the campground going past us . And The showers were red hot , could not get any cold water, which would explain why the shower/bathroom area was so hot . Also, The lady that checked us in was crabby and short with me . This location was in a great spot and easy to find off the highway .

CAMPGROUND RESPONSE / COMMENTS:

A-1 does sit on a corner and RV's do drive by as they drive by many other sites in the campground. Our location does have easy on/off access to I-90. Our staff tries to be pleasant with all of guests but we are human & everyone can have a bad day. Sorry that she was short with you.
Aug 09, 2020
Spaces were a bit tight.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing your guest survey. Our sites vary in size. Your site was a larger site in our water & electric site. Not sure if you meant you had neighbors next to you or issues getting into your site.
Aug 08, 2020
Aug 08, 2020
Aug 08, 2020
Easy access and generally nice and quiet.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments.
Aug 07, 2020
Aug 07, 2020
Aug 07, 2020
Great place, just very tight spots. When parking campers, escort should see to it that slides don’t go into neighbors spots. Happened both night for us with two separate campers.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. This is a difficult issue since more of the smaller RVs have multiple slides while others have none. If a guest doesn't center his RV on the site, slides might encroach on another guest's site. So sorry that this happened to you.
Aug 07, 2020
Very nice campground. Covid aware and felt safe.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We do take the COVID guidelines seriously & try to practice them in order to keep our guests safe.
Sep 19, 2020
The park is great. However, the freeway is loud.
- Nancy Prudhomme on Google
Sep 17, 2020
Very clean grounds and restrooms
- Jonas Umberger on Google
Sep 17, 2020
Very nice and clean. Freeway noise was minimal
- Aimee Paprotny on Google