Santa Cruz North / Costanoa KOA Reviews

Very nice and quiet

Love the location and have stayed here many times, but noticed some deterioration in many of the buildings.My site was very narrow with hardly any area to sit outside. But my biggest complaint was that the electric outlet was upside down (both 50 & 30 amp), not allowing me to plug in my surge protector and putting stress on my power cord. It was the same at the site next to mine-very poor planning

A Perfect relaxing resort!

This is the best campground ever Thank you

Been many times, and keep coming back due to fantastic facilities, great energy and location. My only real peeve is the absurd no guest policy. I'm in a small travel trailer with my son and 1 dog. The big motorhomes next to me had loads of people, yet I can't invite a friend to our fire and BBQ. Limit the number of people at each site, not if they are a guest or not.

Terrible customer service. Target people intentionally and will add charges to your site that they can't prove (like charging us for trash that we didn't leave at our site and have pictures to prove it). Aaron is rude and hung up on me three times when I tried to respectfully dispute the charge. If you try to complain to KOA, they tell you it’s privately owned and there’s nothing they can do.

Camp site and grounds were nice and well maintained. Wifi was poor, other than at the store area.

Clean facilities, although there were a gallon and quart jug of oil left at the site on our arrival and never removed. Internet access and cell service are terrible. Nothing you can do about cell service, but don't consider yourselves a first rate facility when access to wifi is bad and LAN connections nonexistent (what's with \the telephone line connections?).

Would give you 10/20 and five star rating but you had a corporate meeting and loud music playing. Very annoying. Did call and complained but nothing done until party was over. You should invite your campers if loud music is playing. Lol.

We love this KOA, especially for our kids to play. The only big negative is the cost. We struggle to find the value at close to $200/night and lacking a lot of the features (giant pillow, climbing wall, pool, etc) that other KOA’s have.

We love this koa! Staff is very courteous and friendly. We like the sites and already booked for 2024! Always friendly guests so many new friends.

This was our first visit to beauridul Costanoa KOA and it was so enjoyable. Loved the restaurant!

We enjoyed our stay at costa. Nova. Everyone was friendly and helpful, including guests. However, our trailer space was very crowded with views of other trailers. If you like being close to your neighbor, you were like Costanoa. All the amenities were OK.

beautiful location, well kept grounds, clean facilities

We were pleasantly surprised with the overall experience at Costanoa as it was beyond our imagination. The staff was most gracious, welcoming, friendly and helpful to make sure we had a pleasant stay. The restaurant and bar was a nice touch. We only wish we had a larger dog run as the rear property near the small dog park appeared to be unused, nonetheless we had a great time. Thank you!

Awesome as always. Beautiful location, Super clean, well maintained, excellent staff, top notch all around. Thank you for a great family vacation setting.

We loved the campground! We wish pine tent was open when we were there during the week. The paddle bikes were super fun to rent and we enjoyed a yummy dinner at cascade. I would highly recommend making reservations so you get a good seat. It gets very busy, even on the weekdays. Something to consider is to get a couple wheelchairs or motorized scooters for accidents that may happen.

Love the surroundings, clean, great restaurant, nice market, nice hike to the beach, pet friendly, great and friendly staff