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RV Reviews

May 29, 2021
It was great! Young girl in office so friendly. The patio area we stayed on was perfect
May 26, 2021
Zack was amazing, helpful and so sweet! The place was filthy and large dead cockroaches everywhere!
May 25, 2021
This place is not representative of all of the KOA’s we have visited for years. Most of the sites are permanent sites. We reserved a pull thru site with full hookups and that is what we expected. There is no such type at this KOA to accommodate a 35’ motor home towing. They only have 4 sites that are pull in and are BACKOUT. The office people were nice, but the KOA name should not be at this p

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry you were unable to reserve one of our 70 feet long pull through sites, however these are the first ones to be rented.
May 23, 2021
Not as advertised.
May 18, 2021
We were assigned a great campsite on the downslope of the hill. The site had lots of room for our trailer and truck. All the staff were very friendly and happy to chat.
May 17, 2021
Out of the way nice layout, super quiet, nice upgrades going in too
May 17, 2021
May 17, 2021
Tanya and Zack were great! I would stay here again! The restrooms and showers were clean.
May 16, 2021
The staff was very friendly and supportive for our first time camping. The campground and the bath area was very clean. The pool looked nice but a little cool for us to swim. Will come back to this place again. It’s a nice little getaway.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you selected Russell Springs KOA Journey for your first camping experience. Try out the other great KOA campgrounds in our system.
May 14, 2021
Sites were fairly level, gravel, and long enough for our tow vehicle. Upgraded to a patio site. Much nicer than the other options. Restrooms and showers were clean. Staff was very helpful. A lot of upgrading appears to be happening. New blacktop in sections. Good cable. Rec room was locked up. Pool looked nice.
May 14, 2021
Major work to trees and driveway where underway during our emergency " no fuel " stay. We may have been there during their improvements and upgrading so I will not make any comments other then Thanks for the site and when you get it lookin' good....

CAMPGROUND RESPONSE / COMMENTS:

We have our drive way resurfacing completed fuel is plentiful so I you are in the area drop by and stay with us again!
May 11, 2021
We enjoyed the quiet location. The space we were assigned had plenty of room.
May 11, 2021
Needs some updates
May 08, 2021
Staff really accommodated our stay while fishing Cumberland Lake.

CAMPGROUND RESPONSE / COMMENTS:

Lake Cumberland is a great fishing lake and hope you caught some nice ones. We are within a couple of two lake ramps making us a wonderful location for you next fishing outing.
May 03, 2021
Tonya was very nice and very helpful. We enjoyed our stay
Apr 26, 2021
Apr 25, 2021
Nice place to stay if you’re wanting to use the Cumberland Lake Marina. Campground was very quiet while we were there. It was in April and it snowed one day. It looks as if there would be a lot of family activities once the weather warms up and they have everything opened up. I would definitely recommend for families.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us at Russell Springs KOA Journey. We are the KOA on beautiful Lake Cumberland and less than one mile to lake access.
Apr 16, 2021
We asked for a secluded area and the host we met was very helpful in putting us in one. Another staff member took the time to lead us to the site which we found very helpful. The campground was very peaceful and we enjoyed our stay very much.
Apr 13, 2021
It was very quiet. Staff were all very friendly. The kids couldn’t use the rec room due to remodel, but it was still a great weekend. Mini golf was fun. And the pool looks super nice. Can’t wait to come back and use it!

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great kick off to the camping season. Look forward to seeing you again this summer!
Apr 12, 2021
Apr 11, 2021
The woman that took our reservation was so accommodating and friendly! The woman that checked us in was awesome!! She was so friendly and welcoming! Wonderful amenities. The sites were great and the park was oh so clean and neat. We would definitely stay at this park again!

CAMPGROUND RESPONSE / COMMENTS:

Customer service is very important to us. We are glad to you selected Russell Springs KOA Journey!
Apr 10, 2021
The campsite was less than we expected. The 110v outlet wouldn’t work. Water hookup was not very well setup. Pvc pipe with hose bibs that leaked. Site needed gravel because when it rained it became muddy in places. The office was closed Tuesday, Wednesday and Thursday so there was no access to Ice while we were there. Camp overall was kinda run down and in disrepair
Apr 08, 2021
It was a pleasant stay. Very quiet no issues with any of the open amenities.
Dec 31, 2020
Excellent campground, great location & friendly helpful staff!
Dec 28, 2020
Great place to be near lake
Dec 28, 2020
Only stayed there couple of nights but would say so far, so good.
Dec 27, 2020
Dec 26, 2020
We love our KOA family!
Dec 26, 2020
Dec 26, 2020
Dec 22, 2020
Nov 01, 2020
Oct 27, 2020
Oct 27, 2020
It appears no one can be bothered to host special activities for the kids, have campground maps available or clean the leaves from the roadways. We could not tell what was road and what was grass. It appeared to be mostly a man camp or an RV "park" rather than a campground. With that being said we were comfortable and did not feel threatened in any way for our two night stay.
Oct 24, 2020
Just passing through, one night stay going south, everything clean. Nice place.
Oct 22, 2020
Of all the KOA’s I’ve been to which haven’t been very many (perhaps five), this has to be the most, we will say “rustic” one yet. My check in was awesome though!!!! He escorted me to my site and made sure I was good to go. Being a solo camper I really appreciated this. That’s why I come to
Oct 21, 2020
Stay was good but sight was a bit small
Oct 20, 2020
Relaxed with beautiful scenery and friendly staff.
Oct 18, 2020
Friendly staff, but close to nothing except the marina. Clean campground.
Oct 18, 2020
The park was very very run down and it doesn’t look like any money into The park. Paul was closed Mini golf closed rec center closed rotting wood everywhere

CAMPGROUND RESPONSE / COMMENTS:

I am sorry your weeks stay did not meet your expectations. We have spent more money in the last two year than in the park's history. Russell Springs KOA prides itself in our maintenance staff and when made aware of an issue we work to correct it.
Oct 17, 2020
Oct 16, 2020
Oct 12, 2020
Oct 12, 2020
I know you can not control the weather but it would of been nice if the wifi and cable vision would of worked , being we could not get out to enjoy the campground.

CAMPGROUND RESPONSE / COMMENTS:

We have state of the art fiber optic cable provided by the county cable company. When we are made aware that a camper is having problems, we promptly try to resolve the issue
Oct 05, 2020
Love the customer service and the help with parking.
Oct 04, 2020
Sep 29, 2020
Great campsite.
Sep 29, 2020
Not one of the better ones we have stayed at. In part due to the Covid 19 but still this being considered could use some work.
Sep 29, 2020
Beautiful campground and great location. The sites were large and easily accessible.

CAMPGROUND RESPONSE / COMMENTS:

Fall is a great time to camp with us. Glad you enjoyed your stay.
Sep 25, 2020
Oct 23, 2026
This campground is a great place to stay. It's super close to two boat ramps. Only a short hour drive to Cumberland Falls Park. But what really makes this place great are the people who run it. The owner personally stopped by our campsite and went over the map of the area. Showed us the best places to visit, the best restaurants, and more. He must have spent 20 minutes at the picnic table with us. Super friendly staff!
- Kyle Hoffman on Google
Oct 13, 2026
We love the location and the campground, love that it's family owned. But possibly they could use some of the earnings to slide a bit of comfort in!! If you have a disability or “bad back”, fair warning you'll need to take something to sit on even in the “delux” cabins. The front cabin has a loveseat that pulls out. Not sure of the comfort when it was pulled out but to sit on it was horrid. Cushions ripped and taped are a bit ridiculous since it costs so much more to stay there. I fear my dear friend from out of town will not be back because there was just no way to really find even a few minutes of comfort with only 3 of us there. The shower ran out of hot water before I could even wash. Again we love the place, but some comfort is a necessity when doing that type of traveling and only so many people can squeeze in one bed. So maybe decent furniture, maybe spring for a recliner. We will hopefully be back. But matching comfort with price would be great. I recommended the place and now I feel bad because it was 2 full days and nights formal her with no way to really sit and relax, only sit. I'm always uncomfortable so until I seen someone else so uncomfortable from my recommendation did I realize. Diana, if you read this I'm sorry! I did not know what that particular cabin was like…now I know. I'll be back, but lol not for comfort.
- Tina Adams on Google
Oct 09, 2026
Like honestly away from home!! I love this place!
- Tina A on Trip Advisor