Newberry/I-26/Sumter NF KOA Earns #1 Spot in the KOA System

Newberry/I-26/Sumter NF KOA Earns #1 Spot in the KOA System

November 2025

If you’ve ever wondered what it takes to become the best of the best of hospitality in the Kampgrounds of America (KOA) network, look no further than the Newberry/I-26/Sumter NF (National Forest) KOA. This outstanding South Carolina campground has officially achieved an extraordinary Net Promoter Score (NPS) of 99, placing it firmly at the top of all KOA locations for guest satisfaction.

In the world of hospitality, NPS is one of the most trusted indicators of how well a business delivers on customer experience. A score in the 70s is world-class, and many KOA campgrounds reach this level. But, a 99? That’s nearly unheard of—and it highlights something special happening at Newberry/I-26/Sumter NF KOA.

A Guest Experience That Goes Above and Beyond

From the moment campers arrive, this KOA sets the tone with warm hospitality, spotless grounds, and an atmosphere that feels more like home than a temporary stay. Guests consistently rave about:

  • Immaculate campsites—from tent camping to full-hookup RV pads to well-maintained cabins and RV rentals.

  • Friendly, attentive staff who treat every guest like family.

  • Convenient access to the I-26 corridor while still feeling tucked away in nature.

  • Proximity to the Sumter National Forest, offering hikers, bikers, and outdoor lovers endless opportunities to explore.

  • Thoughtful amenities, including a saltwater pool, dog park, playground, gaga ball pit, gem mining sluice, and more. Plus, a General Store, the Kinardia Kitchen, and modern, clean facilities.

It’s the harmony of these details—paired with genuine care from the staff—that elevates the campground beyond expectations.

A Milestone Worth Celebrating

Becoming the number one KOA for customer satisfaction is no small feat. With over 500 KOA locations across North America, competition is tough. Really tough. An NPS score of 99 signals that guests aren’t just satisfied—they’re enthusiastic, loyal, and eager to recommend the campground to others.

This recognition is a testament to the hard work, pride, and passion poured in daily by the Newberry/I-26/Sumter NF KOA Tribe. It reflects a commitment to hospitality that makes every stay memorable and every guest feel valued.

Why Campers Keep Coming Back

Whether travelers are stopping for a night on their journey or making it their destination for a peaceful getaway, this KOA delivers consistency, comfort, and connection. It’s more than a place to park an RV—it’s a place to unwind, recharge, and connect with Mother Nature.

With its newly earned title as the #1 Customer Satisfaction KOA in the system, Newberry/I-26/Sumter NF KOA is setting the standard for what a great camping experience should be.

Plan Your Visit

If you haven’t experienced this top-ranked campground yet, now is the perfect time. Come see for yourself what hundreds of happy guests already know: Newberry/I-26/Sumter NF KOA isn’t just a stop—it’s a standout.

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