Mackinaw City / Mackinac Island KOA Journey General Information

Cancellation Policy: If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted. Cancellation Deadlines: • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival. • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking. Cancellation Details: • Reservations made after these deadlines require nonrefundable deposits. • Cancellations made after the deadlines will result in forfeiture of the full deposit. • No refunds are given due to the discomforts of nature, including no-shows and early checkouts. • No refunds are given on or after the arrival date. • Refunds will be processed using the original credit/debit card, with no exceptions. • The cancellation policy may be amended during a Regional/National travel disruption. • Holidays and special events have unique deposit and/or cancellation requirements CANCELLATIONS RESERVATION CHANGES require 2 WEEKS' NOTICE and a full stay deposit. Anything less than a 14 day notice will result in the forfeiture of the full deposit. (2025- 5/23-25, 6/27-7/6, 8/28-8/31) Please include your reservation number and arrival date.***If we do not receive an email or call and you are a "no show" for your reservation your reservation will be canceled and your entire deposit forfeited.  There are no refunds for "no show" reservations.****SELECT MY SITE FEE IS NON-REFUNDABLE

** CANCELLATIONS: EMAIL US AT [email protected] OR CALL 231-436-5643 IN ORDER TO CANCEL YOUR RESERVATION.  YOU MUST MEET DEADLINES (PRIOR TO 4 PM, 7 DAYS IN ADVANCE FOR DELUXE PATIO SITES AND CABINS,)2 DAYS PRIOR TO YOUR ARRIVAL DATE FOR ALL OTHER SITES)  HOLIDAY CANCELLATIONS (SEE BELOW) REQUIRE 2 WEEKS' NOTICE  (MEMORIAL DAY, LABOR DAY, AND 4TH OF JULY, THURS.-SUN.)  PLEASE INCLUDE YOUR RESERVATION NUMBER AND ARRIVAL DATE**

**IF WE DO NOT RECEIVE AN EMAIL OR YOU ARE A NO SHOW FOR YOUR RESERVATION AND DO NOT CLAIM YOUR SITE BY 10:00 AM THE FOLLOWING DAY YOU WILL BE CONSIDERED A NO SHOW AND YOUR RESERVATION WILL BE CANCELED. THERE ARE NO REFUNDS FOR NO SHOWS.**

*** HOLIDAY CANCELLATION POLICY: A FULL STAY DEPOSIT IS REQUIRED FOR ALL HOLIDAY STAYS ON ALL SITE TYPES. ALL HOLIDAY CANCELLATIONS OR DATE CHANGES MUST BE MADE 14 DAYS PRIOR TO YOUR ARRIVAL DATE IN ORDER TO RECEIVE A REFUND LESS THE $10.00 PROCESSING FEE. ANYTHING LESS THAN A 14 DAY NOTICE WILL RESULT IN FORFEITURE OF THE FULL DEPOSIT***

Camping provides an escape from the everyday stresses of the world, so we kindly ask that you refrain from displaying political banners and flags.

All rates are based on 2 people. Extra guests, 5 years and older, are $5/night. There is a maximum of 6 people allowed per site. One camping unit and vehicle per site. Guests and an extra vehicle can be registered for an additional cost.

Campground and campground facilities are for campers and REGISTERED GUESTS ONLY.  Guests are welcome but must register in the office, pay a fee, and park in the designated area.  Only one vehicle and one camping unit per site.  All vehicles must display a car pass.

Only one tent/ tent site.No tents are allowed on RV sites or cabin sites. We have tents sites near RV sites and cabins.

Thank you for your cabin reservation. Your accommodations will include a full size bed,twin bunk bed, a small refrigerator, a swing, charcoal grill, fire pit and electrical outlets. There are no restroom in the cabins. Our restrooms facilities are open 24 hours. Just a friendly reminder, there is no cooking, smoking allowed in the cabin. Pets are allowed for $15 per night.  A maximum of 2 pets per cabin.  Pets may not be left unattended in the cabins.  Also, remember to bring your own bedding linens and towels. Please review the KOA cancellation policy (7 days notice), listed below regarding cabins. If you have any questions, give us a call. 231-436-5643

If you are making the reservations for other friends or family members please forward the confirmation to them.
Lots of information is including in the confirmation, cancellation policy, pet policy, rate structure, etc.

Check-in is 1 P.M. and check-out is 11A.M. for RV and tent sites.
Cabins: check-in 3:00 PM check-out 11:00 AM

Quiet hours are 10PM to 8AM. Please be courteous to all guests and observe these quiet hours. All game areas and playgrounds are closed.

All children under the age of 17 must be accompanied by an adult or at their campsite by 10PM or dark whichever is first. Parents are responsible for the actions and safety of their children.

Speed limit is 5 mph throughout the park. Please observe this speed limit for the safety of all campers young and old. No bicycle riding allowed after dark. Please do not cut through campsites. Stay on designated roadways.

Our heated pool is open Memorial Day weekend through Labor Day weekend. No lifeguard is on duty, swim at your own risk. Children must be supervised by an adult. Babies and toddlers must use a swim diaper. No food, drink or smoking permitted in pool area. Please follow posted rules

Only commercially bundled firewood is allowed at the campground or wood provided by us. We offer free delivery to your site. Campfires are permitted in fire rings only and must be attended at all times. No high-blazing fires. Please do NOT move fire rings without permission. NO firewood may be gathered from the park. All fires must be extinguished by midnight.   Bundles of firewood are available in the camp store 9 AM-7 PM daily.

Our family is working hard to make sure you have an amazing stay.

It has been our privilege to join the KOA family and make this KOA our favorite place to play and relax in Northern Michigan. We are so fortunate to be in Mackinaw City and, with the support of our family and friends, share this experience with others who also love this area, camping, and the beautiful park we have continued to build and improve with each year we have spent here. We welcome you to our backyard.