RV Reviews

Aug 01, 2024
We were greeted by friendly and helpful staff. We loved the pool and facilities. Very clean. Also enjoyed the coffee and muffin in the morning and ice cream treats in the evening. We saw a staff member help direct a 5th wheel into their site and gave advice with setup when asked. Overall a great experience.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay! We enjoyed having you.
Aug 01, 2024
A little noisy from the highway traffic but very clean campground. Very friendly staff. Bathrooms were clean and tidy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being our guest. We enjoyed having you. We do wish we could change that highway noise for everyone.
Jul 31, 2024
Nice park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! So glad that you enjoyed the park. We enjoyed having you.
Jul 31, 2024
This park is so clean and the staff is extremely helpful and friendly. We ran into a medical problem and they were able to extend our stay for us.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We are so glad we could help you out during a rough time for you both. Take care and we hope to see you back again under better circumstances!
Jul 31, 2024
Staff is very good and responsive to any requests we had. Only complaint is that this a very noisy park with all the truck and car traffic from Highway 3. Very hard to sleep at night.

CAMPGROUND RESPONSE / COMMENTS:

Sure wish we could move the highway.We do sell personal nosie cancelling devices in our store and other campers have suggested turning on your fan to assist with the nosie cancelling.
Jul 31, 2024
Great place. Well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! Our staff are amazing at keeping this place looking so awesome
Jul 31, 2024
The staff and KOA are nice and clean. Great showers and laundry area. Trees for shade. My only dislike is the main highway runs right above the campground and it is very noisy. Other than that all was great!

CAMPGROUND RESPONSE / COMMENTS:

If it were up to us we would move the highway...sorry we cannot. We do offer some noise cancelling items in the store and many people have suggested to us they turn on their fans to obliterate the extra noise.
Jul 31, 2024
Hosts are a bit militant when signing in. I felt like I was under attack before I even got to my site. The whole area was very clean and well maintained

CAMPGROUND RESPONSE / COMMENTS:

Not sure what you feel to be militant. We ask you to sign a camper's code of conduct and we do highlight some important items to assist you with orientation to our park. Sorry if that seems "militant"
Jul 31, 2024
The site was clean and all facilities were spotless and well maintained

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments and we are so glad you enjoyed your stay.
Jul 30, 2024
Jul 30, 2024
Jul 30, 2024
It was ���

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback!
Jul 30, 2024
Staff was super friendly and inviting. Very clean and well organized. We did have some Harley motorbikes going through at 1:30 am. And then they kept starting then turning their bikes off for about 20 min. That was upsetting. But no fault of the KOA

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the noisy campers that came after hours and disturbed the peace - had we known we would have staff come down and speak with them.
Jul 30, 2024
Very clean campground. But wow! Lots of rules! Sign this, sign in and out of the pool. No lifeguard but had 2 staff members watching the pool every minute we were in the pool. Had a mega phone to yell at kids for walking too fast. Just was a different feel than the KOAs in the states.

CAMPGROUND RESPONSE / COMMENTS:

Our rules are no different than any other campground. We just as you to follow. Rules are there to ensure that all guests remain safe and enjoy their stay and to help keep our costs as low as possible.
Jul 30, 2024
A gravel 30 Amp site should not cost $79 a night. Not to mention there is a staff member that with grey spikey hair that is an absolute disgrace. He drives around on the golf cart looking to harass whoever he can. There were 5 of us camping in your sites and during our stay he had literally pissed off all 5 of us at our sites. He is chasing people away from your campground.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the constructive feedback. Much appreciated.
Jul 29, 2024
First Tim in a KOA Awesome

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay!
Jul 29, 2024
Very good service and very nice site.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We hope to see you back again soon.
Jul 29, 2024
We enjoyed our stay and were able to an extra night when our plans changed. Staff were courteous friendly and helpful. Facilities were clean and very well maintained

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We appreciated your visit.
Jul 29, 2024
There's something about the potable water the taste is absolutely horrible. Same with the pool, the water is so harsh, it left my kids and myself hair and skin dry. The wilderness area is definitely wide and could use a little taming on the weeds and dust. Otherwise, the laundry room was clean and roomy, it was nice that it was open late as well.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback. Our wilderness area is part of the conservation area of the river valley. this means we have to keep things as "natural" as possible. The water is hard and we do soften it but that is what changes the taste. Sorry if you did not like it.
Jul 29, 2024
Jul 29, 2024
Well maintained, clean and fully staffed campground. The proximity to the highway is unfortunate. The noise level from the vehicles was disappointing. We spent more time away from our campsite than planned because of the noise level.

CAMPGROUND RESPONSE / COMMENTS:

We totally understand the highway noise. Some days are better than others but unfortunately since the campground was built the highways have changed and moved closer and access has been changed etc. and Lethbridge is a growing city with more traffic.
Jul 29, 2024
Very nice campground. Not your usual "parking lot" KOA- lots of trees. Facilities are very clean and well kept-Showers, restrooms, laundry. Nice pool. Could use a couple of pit toilets in the loops further from the main building, as it's a bit of a walk for some.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback. As per KOA standards and our conservation area requirements porta potties are not permitted. We are looking in to other possibilities to make it easier for our guests
Jul 29, 2024
We stayed in the wilderness section. Nicely treed and private.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay! Please come again!
Jul 29, 2024
My family and I stayed July 26 and 27 checked out July 28 site number 48. The staff was very rude and disrespectful and I felt like I was and my family was discriminated because we are different colour people. No professionalism at all and no customer service at all. book the site online stating capacity of six had a couple visitors and my visitor helped my kids to swim but they were not allowed

CAMPGROUND RESPONSE / COMMENTS:

Your guests were asked to vacate the pool b/c they were not the registered guest. Our website clearly states that ONLY REGISTERED guests will have access to the pool. This is about insurance and liability. Verbal abuse to our staff is not tolerated and we politely decline your return to our property
Jul 28, 2024
It was our first visit at a KOA. Had a really nice time, friendly staff. Pool was great especially during the heat wave. We would definitely go back.
Jul 28, 2024
Jul 28, 2024
Our stay although we had to cut short from our planned stay due to family issues at home was great, just as it always is. Staff is fantastic and the spots are very well sized.

CAMPGROUND RESPONSE / COMMENTS:

So sorry you had to leave early! We always enjoy having you in the park. Hope all is well.
Jul 28, 2024
Our son in Lethbridge loaned is his motorhome to stay in with our two grandchildren while we were at a family reunion for a week. The campground was kept super clean and all the staff were kind and thoughtful. The rules were totally reasonable and the enforcement was done very kindly. Thanks for happy memories for all of us!

CAMPGROUND RESPONSE / COMMENTS:

Thank you SO MUCH! It was our complete pleasure to have you stay with us and we enjoyed having you.
Jul 28, 2024
Very friendly staff. Park is very well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments! They are much appreciated.
Jul 28, 2024
The staff there are so welcoming and accommodating, they do all they can to make our stay an enjoyable one. The grounds are extremely well kept and the camping in the Wilderness area is great!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! It was great to have you.
Jul 27, 2024
Positive; Park and facilities were clean Negatives; Every staff members first word is no. Very negative employees. Pool was cold and dirty, 1 shower per person, per day. Only 7 minutes allowed. Over monitored. Everywhere I walked an employee was present watching. Absolutely crazy behavior.
Jul 27, 2024
Booked on line. Thought I was getting a 50 amp site. Turned out after setting up it was only 30 amp. KOA website should do a better job of informing you when you select a site. As always, To many rules for vistors just coming to pick us up or for a short visit. KOA as always are more expensive than other campgrounds for what you get.

CAMPGROUND RESPONSE / COMMENTS:

Telling the staff that you were upset because you booked 3 months ago when it was 1 month ago and you booked the site on line and selected 30AMP FHU. There is no one to blame on our end. As for your rudeness to our staff we will kindly ask you not to return.
Jul 27, 2024
always fun to stay there. A nice clean campground

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments. Our staff work so hard to make it look so nice!
Jul 26, 2024
The grounds and amenities were well maintained and kept very clean. It was strange that the bathrooms were closed for cleaning twice/day the first time being a peak time for people to shower. We also were surprised the pool was not open for use until noon, then closed at 8 pm. The staff were friendly. The most unfortunate thing is the location, just below a busy highway. Traffic noise was bad.
Jul 26, 2024
Jul 26, 2024
I love staying here. However I find it frustrating that KOA has removed all the outdoor toilets from the campground. I also feel that the rules for the pool could be relaxed a bit to allow visitors of campers to enjoy it as well especially when the pool is not full.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. Our pool is in a privately owned campground and is for the use of the paying customer only. Outside visitors therefore cannot have access. Our has multiple public pools for guests to take their guests to.
Jul 26, 2024
very clean and well kept

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments! We appreciated having you.
Jul 25, 2024
Jul 25, 2024
We enjoyed our stay. The campground and our site were as they had been described. The campground has access to a great walking trail. Although we did not use the pool, many people seemed to be having a great time in it! It was hot during our visit, wish you could have made it cooler! The laundry room was nice, there were a number of washers and dryers available. We would return if in the area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review we sure appreciated your stay.
Jul 24, 2024
Jul 24, 2024
nice quite place. The manager was very accommodating and polite. We arrived late and he provided very good instructions.

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear our staff were accommodating! Hope to see you again!
Jul 24, 2024
Very pleasant

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay! Please come again!
Jul 23, 2024
Jul 23, 2024
Jul 23, 2024
The facility was great, clean and fairly quiet being close to the hwy. sites were clean and level, staff was very helpful.

CAMPGROUND RESPONSE / COMMENTS:

So glad that you enjoyed our campground. We hope to see you again soon!
Jul 23, 2024
short stay but really clean and comfortable

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! Our staff work so hard to keep things looking great. We will pass this on to them.
Jul 23, 2024
Wonderful as always. Great staff, laundry facilities are very nice and the cleanest bathrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! So glad you have had a great experience!
Jul 23, 2024
A very well kept, well run & clean campground. The staff were friendly & courteous. Our stay was great!! Thank you!!!!

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear you had a wonderful stay! We hope to see you again soon!
Jul 22, 2024
Check in was easy. Washrooms/showers were incredibly clean. No issues with our site, neighbours were friendly and staff always acknowledged us when passing by. And the pool was a God sent piece of Paridise… We’ll be back!!!

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay! We will pass on the compliments to our cleaning staff as they do a remarkable job!
Jul 22, 2024
Very clean facilities and helpful staff. We had two loose dogs, two different times, run at our dogs on our own site who were on short leashes under our trailer.

CAMPGROUND RESPONSE / COMMENTS:

So sorry to hear about the loose dogs. Had we known we would have addressed the issue with the owners as our policy is all dogs MUST be on a 6' max leash and under their owners control.
Sep 02, 2025
Everything good. However we saw a snake, the day we were about to depart. But they mentioned its bot poisonous, however my family would have scared to sleep inside the tent if we saw it earlier.
- Ahamed Rimzan on Google
Aug 31, 2025
Service was great. Filled up my propane tank and delivered it to me for a very fair price on the propane. Very private site near the river. It felt almost like a provincial site. Showers were hot, very clean and LONG (8 minutes). Only downside is it's close to the highway and when a semi downshifts at 2:30am, it wakes you up, even in an RV.
- Carey Vandenberg on Google
Jul 25, 2025
Very clean campground a bit noisy since you're beside the highway.
- Gille Fortier on Google