RV Reviews

May 06, 2024
May 06, 2024
I believe this is our 3rd stay at this KOA. We enjoy how clean everything is and the RV spots are roomy. It is pleasant walking around the campground and wilderness area. There is always traffic noise from above but we have gotten used to it. The staff are available if you need them and provide clear information.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the review. We appreciate the comments and will let our staff know because they work so hard at keeping everything looking amazing!
May 06, 2024
Very clean well kept campground with great facilities. The coulee walking trails are close by and the campground is very close to downtown Lethbridge. We’ll be back,

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the feedback we appreciate it so much and we are looking forward to your next visit!
May 03, 2024
The staff is wonderful, sites are big and newly renovated bathrooms are great.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the comments- greatly appreciated your visit.
May 02, 2024
We have stayed multiple times, and keep coming back. The pool is always nice and warm! The staff is fantastic, the facility is super clean and offer a wide variety of local attractions. 5 minutes to town for dinner, shopping or a movie!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We appreciate the comments!
May 01, 2024
May 01, 2024
Stayed a couple years ago before they became a KOA and a couple days ago. Love this park and our Golden Retriever loved it as well. Will definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

We were glad to see you back again! Thanks for coming. Hope to see you again soon!
Apr 30, 2024
The Lethbridge KOA was clean and well-maintained. My only complaint relates to the wifi. One hour is provided for free and if you want access for 24 hours it costs $4/device. I paid the extra $4 and it wasn't worth it. I have stayed at numerous campgrounds since this stay and wifi is included and I've been able to stream at all of them with no problem.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We are trying to find another provider that will be more economical and provide better service.
Apr 30, 2024
The campground was easy to access and the grounds were tidy. The location beside a steep hill next to the busy highway was a big minus. All night long we heard the retarder brakes of trucks descending and the acceleration sounds of trucks shifting gears to go up the hill. Not sure that there’s anything to be done about the noise so just be aware.

CAMPGROUND RESPONSE / COMMENTS:

Sure wish we could do something about those truckers and their retarder brakes! It's annoying for us that live on the property too!
Apr 30, 2024
Great staff, very helpful and friendly �����

CAMPGROUND RESPONSE / COMMENTS:

We appreciated your visit!
Apr 30, 2024
We had a great time and the staff was great.

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed having you in our park! Hope to see you again soon!
Apr 29, 2024
The RV park was actually nicer than advertised. Nice spots, clean washrooms, and a clean park. They could use an upgrade on the Wifi. We were there for my grandson’s ball tourney and they were very accommodating when I needed a late checkout to attend the championship game!

CAMPGROUND RESPONSE / COMMENTS:

We appreciated your stay! We will pass on the comments to our staff as they work so hard to keep our campground looking so nice!
Apr 29, 2024
Management was extremely unfriendly and unwelcoming. We did not feel comfortable there at all. We had booked 2 weeks and only stayed 2 nights. The camp site was nice but that is about as far as things went.

CAMPGROUND RESPONSE / COMMENTS:

Our staff were more than polite. After several complaints from other customers they cleaned up garbage on your site twice as it was not appropriately contained and you left dog doo on the site to which we received complaints from other customers as well. We graciously refunded your money.
Apr 28, 2024
People who took care of us were wonderful!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We will miss you! Best wishes in your new place!
Apr 28, 2024
Wonderful people & so very helpful as we had some RV issues before we got here. They were very accommodating.

CAMPGROUND RESPONSE / COMMENTS:

We hope you were able to resolve your RV issues. We appreciated your stay with us and we hope you will return for a visit in the future!
Apr 28, 2024
Clean and well maintained park. Very friendly staff and good facilities. Site was not very level so leveling was tricky and the park had a very strong sewer smell again this year. Thought it might have been a one time thing. Ask to stay I. The front of the park away from the full timers and septic.

CAMPGROUND RESPONSE / COMMENTS:

The front of the park is reserved for units 34' and under as these sites are narrower and harder to navigate with larger units. Regrettably this time of year is difficult for level sites due to the softness of the ground. Sewer smells are rare but may be due to the septic tank emptying.
Apr 28, 2024
It’s unfortunate that you only get 1 hour of free wifi per day. We’ve stayed at several KOA campgrounds over the past 2 weeks and had free wifi for the duration of our stay. Also, you need tokens to shower and you’re only allowed one token due to water restrictions, even though they were running the sprinklers. �����‍���

CAMPGROUND RESPONSE / COMMENTS:

We are still permitted to run sprinklers to seed grass which is what was being done. Shower tokens give a generous 7 minutes of water time which the majority of our guests tell us is too long. We use the tokens to prevent water wastage and non-registered guests from coming to the park to shower.
Apr 27, 2024
Very friendly staff and a clean, well run park. Huge bonus - they are open in April!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We are open year round! We look forward to hosting you again soon!
Apr 27, 2024
Lovely campground. Very clean bathroom and laundry facilities.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments! WE enjoy having you!
Apr 24, 2024
Apr 24, 2024
Only stayed overnight. Very nice campground and would stay there again.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to having you come back!
Apr 23, 2024
Very helpful staff at the front office. Great sites with full hookups. The recreational room is fantastic for families. We’d like to come back in the summer (our stay was in cold early spring weather) to enjoy the pool too!!
Apr 23, 2024
Apr 23, 2024
Great location, very clean, lots of services, awesome people. Thanks Dave & Kathy and crew.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We will pass this on to the staff!
Apr 22, 2024
We enjoyed our weekend here! Friendly staff, clean facilities. Only downside is the highway noise. Would love to come in the summer for the pool!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We wish we could do something about the noise. So we do encourage people to call the county of Lethbridge and the city of Lethbridge and lodge their complaints as they are the ones that need to ticket the noise makers.
Apr 21, 2024
Friendly

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments!
Apr 20, 2024
Apr 20, 2024
Great experience

CAMPGROUND RESPONSE / COMMENTS:

We enjoy having you in the park!
Apr 16, 2024
Apr 16, 2024
Apr 15, 2024
Beautiful campground. Well designed and easy pull thrus. Friendly staff. It's near a major highway, however quite quiet. We stayed in a 40ft. 5th wheel. Only downside are the speed bumps we needed to bounce over, even uphill on the exit driveway.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. Our speed bumps are necessary as unfortunately some of guests are unable to follow direction and go 10KMh in the park. This is to protect the children and other pedestrians.
Apr 15, 2024
Long sites, friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments!
Apr 15, 2024
Way too much money for what you get. Oh and thanks for the lecture on how to drive before you even get to know us. that was our welcome to the KOA lethbridge. I was not impressed at all. Wifi was terrible! The area has little to no cell. The gravel road are side no space to turn when leaving not sure how bigger rigs make it there. We had issues with a 36 foot.

CAMPGROUND RESPONSE / COMMENTS:

The only comment you received in our office was to keep it to a slow roll in the park. We received NUMEROUS complaints about customers driving too fast where there are children so it is our due diligence to remind people to keep it slow.
Apr 14, 2024
I last camped at KOA in November 23 and paid $50…I came back Easter long weekend and got charged $90. Then I check after the long weekend and the rate is $70. Seems like a cash grab…so disappointed (staff is great)

CAMPGROUND RESPONSE / COMMENTS:

November is our slow season. Easter is getting busy with the return of our snowbirds and this is the start of our busy season.
Apr 14, 2024
Short but good

CAMPGROUND RESPONSE / COMMENTS:

Thankyou for the review! Much appreciated.
Apr 13, 2024
Very disappointed in the fact that you advertise internet but it’s only free for one hour it’s an additional charge . Also paying for amenities that were not available (pool) so why not include the internet . Seriously considering NOT renewing my membership

CAMPGROUND RESPONSE / COMMENTS:

As per our advertising it shows Wifi($) this means it is a paid service. Being that the pool is an outdoor pool and your stay was for 1 night on April 11 the pool was not open and neither are any of our City pools and this is due to weather that can still be below 0C day or night.
Apr 12, 2024
Compared to other campgrounds in Canada and USA. Given your rate of over $70 per night, having to pay extra for Wifi and showers seems a bit excessive.

CAMPGROUND RESPONSE / COMMENTS:

Our showers are free for our guests. You only need to request the tokens in the office. As we are in a drought and the City of Lethbridge is mandating us to conserve water the tokens help assist us to ensure we are doing our part to follow this mandate.
Apr 12, 2024
Easy access and friendly hosts, only koa where we had to pay for internet, but could get 1 hr free per device

CAMPGROUND RESPONSE / COMMENTS:

There are several KOA's that have a paid service for WiFi and we are one of them. We do provide a free hour of unlimited data at this time.
Apr 12, 2024
Wasn’t able to connect to wi fi and called shortly after arrived no body picked up phone both of us can’t walk far due knee problems was very disappointed that internet wouldn’t connect place is clean all I was going to use is power and wifi I could stayed a truck stop and ran my generator and used my phone wifi as the phone reception wouldn’t connect in camp ground due to low signal cell

CAMPGROUND RESPONSE / COMMENTS:

WiFi in our park is an easy connection. Connect to #public and then a log in page pops up for you to select the options you require. Your cell provider coverage is not anything that we can assist you with and typically we have not had any issues with cell phone connections in our park.
Apr 11, 2024
This was an unscheduled night stop so was grateful for somewhere safe, quiet and available. However, with no water hook ups, no showers (token only and staff not in until 10am), most washrooms closed (and mixed sex), the cost of over $80 is full service resort price for out of season service. By far the worst value of our long trip.

CAMPGROUND RESPONSE / COMMENTS:

Instructions are posted on the office door on how to access staff assistance and where to access water in our shoulder season. There is a doorbell to alert staff that assistance is required and they are happy to assist you & give you shower tokens if you arrived outside of office hours.
Apr 11, 2024
Nightly rate for off season had gone up way too much since last spring for what you have to offer. No pool yet. Too noisy and wifi not great. Not likely to stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. Our staff went above their normal duty to accommodate you by giving a discount on your site and moved several reservations to accommodate you to be close to the friend you were there to assist after their unfortunate incident.
Apr 10, 2024
The rates are way too expensive. I was told the rates were raised because of the carbon tax in KOA is out for money. They don’t care their big business.

CAMPGROUND RESPONSE / COMMENTS:

We are privately owned and operated and our pricing has nothing to do with the corporate KOA offices. In order to stay viable we need to raise our prices to provide excellent amenities. Unfortunately our costs have risen significantly and are reflected in the pricing.
Apr 09, 2024
The washrooms were very clean. Beautiful walking trails.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the review- much appreciated
Apr 09, 2024
Paid over $60 to sit in a large puddle! Really! you expect a good review?

CAMPGROUND RESPONSE / COMMENTS:

If you were unhappy with your site you should have mentioned it to our office staff and they would have been happy to move you to another site.
Apr 09, 2024
Seems a little pricey???????

CAMPGROUND RESPONSE / COMMENTS:

With the increase in the cost of fuel, electricity, labour costs,supplies and carbon tax our prices have had to increase to offset those increased expenses. We are sorry this makes you feel that it is "pricey"
Apr 09, 2024
Apr 09, 2024
Nice sites and facilities, as well as helpful staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your thoughtful comments. We appreciated your stay.
Apr 08, 2024
It was a convenient spot to stop over night. Clean and friendly people.
Apr 08, 2024
Apr 08, 2024
The camp ground was nicely set up it’s a good spot to stay at only problem you have to pay for wifi

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments we appreciated your visit. We are working on getting the Wifi set up differently with our provider.
Oct 08, 2023
Ruime camping, mooie plekken en schoon sanitair. Geweldige beheerder die er alles aan doet je verblijf fijner te maken. Vlak naast de rivier. Enige nadeel, de locatie ligt naast een highway waar de weg behoorlijk stijgt. Het is er niet stil
- Klaas Schenk on Google
Sep 16, 2023
Great Big Rig stalls.
- Ken Shearer on Google
Aug 23, 2023
A beutifal RV resort. Lethbridge is not what I would refer to as a tourist hot spot lol. But this resort is definitely worth a visit
- Mike dejager on Google