Campground Reviews

Aug 27, 2023
Complicated to get into and leave the campground, road level noise was loud. Plus 24 hour shower and laundry.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We are working on our signage for the roads and we have added really good directions on our website to assist people because GPS systems are not always the most trustworthy.
Aug 26, 2023
I stayed 11 nights and had the best time. The resort is clean, friendly, and well laid out.

CAMPGROUND RESPONSE / COMMENTS:

SO GLAD you had a great time! Hope to see you back again!
Aug 26, 2023
One night a beautiful campground nice staff but getting to expensive

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We can understand that you may not appreciate the cost but unfortunately everything has gone up in price.
Aug 26, 2023
Only stayed for two nights but lovely staff and incredibly clean pool, and facilities in general.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments! I will pass them on to our staff that work so amazingly hard for our customers!
Aug 25, 2023
great
Aug 25, 2023
The camp ground was clean and very operational. However, the noise from the highway was unbearable. I am very sorry for the low rating, but the sound of the highway was horrible. I don't know what you can do about it, but it needs to be addressed. The staff were lovely.

CAMPGROUND RESPONSE / COMMENTS:

So sorry you found the highway noise unbearable. The best place to complain about that is to the highways department. The more voices they hear the better! https://www.abmunis.ca/resolution/noise-attenuation
Aug 25, 2023
It was great and the staff were friendly. My inky complaint would be the traffic noice from the highway.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments! The highway is an issue so the more voices the highways department hears from all of us the better! Here are some resources that may be helpful. https://www.abmunis.ca/resolution/noise-attenuation
Aug 24, 2023
Great dog park for our new puppy.

CAMPGROUND RESPONSE / COMMENTS:

Glad your pup enjoyed the dog park!
Aug 24, 2023
Aug 23, 2023
Aug 23, 2023
Very nice park and easy check in. We did not use the showers but they looked well kept. The pool was nice not really heated but refreshing. Camp store had some good items but nothing exciting very plain. We did notice a lot of road noise from the highway but was okay. Our site was beautiful right near the cliffs and water but did notice a bunch of garbage on the other side of the fence. Love koa

CAMPGROUND RESPONSE / COMMENTS:

Thanks for comments. Sorry about the trash on the other side of the fence, however that is private property and the wind in Lethbridge brings in SO much trash into the park. WE do our best to keep up on it.
Aug 23, 2023
The park was nice but noisy with highway noise all night. You receive one hour free Wi-Fi on checking in and then 4.OO after that, for the rates you charge for a site Wi-Fi should be included.

CAMPGROUND RESPONSE / COMMENTS:

We are working on the WiFi issues and we will be changing the how it is delivered as well.
Aug 23, 2023
The full hook-up sites were not that great. We opted for a tenting site with water and electrical that was pretty good. The showers, laundry and bathroom were great.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We have a variety of site types for a variety of needs and wants. We are glad that you found a site that you preferred.
Aug 22, 2023
Aug 22, 2023
Had a great time! Very clean and all staff was so friendly and inviting. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We appreciate the comments! We will pass this on to the staff!
Aug 21, 2023
Aug 21, 2023
Great people, Wi-Fi and internet where not the greatest.

CAMPGROUND RESPONSE / COMMENTS:

WE agree the internet is not the best and we are currently working on a better solution.
Aug 21, 2023
Staff always friendly washrooms,showers and pool area always very clean. Dump station for those who use it very clean area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We will pass this on to our staff!
Aug 21, 2023
Nice & quiet! Clean & love the pool!

CAMPGROUND RESPONSE / COMMENTS:

Thankyou for the comments! We love our pool too!
Aug 21, 2023
It was good well taken care of clean very quiet i didnt realize when booking we would be on hot gravel next time we want grass and trees

CAMPGROUND RESPONSE / COMMENTS:

Our park is divided into areas based on the length of the RV's. Our Arizona section is where you were placed based on that. This area has wider and longer sites to accommodate the larger RV's.
Aug 21, 2023
Had a terrible experience with your staff in the pool area. We have a child with disabilities/censory issues and was playing his switch quietly at a picnic table, now instead of talkin to the parent, the lady just kicked him out no wristband but was in there many times them few days. I can see if the pool was packed or we taking up spots but there was 5 ppl. The child did not want to return:(

CAMPGROUND RESPONSE / COMMENTS:

On your arrival you would have been told at registration time that a pool armband was required to be on the deck at all times. As per our staff he was told to proceed to the office to get an armband. He was not kicked out of the area, and the staff member did not see a parent in close proximity.
Aug 21, 2023
Very expencive. No cable, no wifi, not enough loungers by the pool. Need wrist band everyday for the pool. Very over priced for what you get.

CAMPGROUND RESPONSE / COMMENTS:

As you can imagine running a large park can be very costly and now especially with everything costing more it is a challenge. We are working on the WiFi. There is ample seating in our pool area but we will be getting new loungers next season.
Aug 21, 2023
Use to be a family oriented campground,,now has too many rules and just not fun anymore. Rules , rules ..sprinklers left a lake around site and got vehicle and tv soaked..It feels like there are cameras watching your every move…Read the rules before staying here….

CAMPGROUND RESPONSE / COMMENTS:

Rules are there for several reasons. Protection of the park and its liability, compliance with external laws and regulations, and respect of your neighbor for camper etiquette. We are still family oriented and want everyone to enjoy their stay and it only takes one to ruin it for many.
Aug 20, 2023
Great stay, well maintained property, and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments- much appreciated!
Aug 20, 2023
Very nice park down by the river. Lots of shady sites which were great in the 30°C(90°F) heat!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments!
Aug 20, 2023
Quite, very well maintained and extremely clean

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments they are appreciated!
Aug 20, 2023
wish there were longer pool hours. When its hot it could be open longer than 12-8. adult hour? whole place smells vaguely of sewer. Outhouses in wilderness camp would be nice - too far of a walk to the washrooms

CAMPGROUND RESPONSE / COMMENTS:

Pool safety is important especially when there is so much sunscreen in the water. As per AHS we need to see the skimmers at the bottom of the pool and usually between 8-9 pm we are unable to and are required to close. Sewer smell could be a million things!
Aug 19, 2023
Every KOA staff member we encountered was very personable and helpful. The washrooms and showers were exceptionally clean at all times; we will stay there again when we come through that area. Thank you, Lethbridge KOA, for a very pleasant 2-day stay in August 2023!

CAMPGROUND RESPONSE / COMMENTS:

Thankyou so much! We are looking forward to your next visit! We will let the staff know your kind comments as it will encourage them immensely!
Aug 19, 2023
The grounds & facility are wonderful, clean, with lots of shade. Utilities were also very good. However, a few comments. - Our 30A breaker kept tripping. It's not our van - I switched our settings to 20A and all was fine. But staff was not convinced. - Charging for WiFi is very annoying. I was able to log in and pay for WiFi for my laptop. - Shower tokens are also annoying. Push button activati

CAMPGROUND RESPONSE / COMMENTS:

Rural providers for internet are not great or cheap - but we are looking for another provider. Electrician was called following your depart-could not find anything wrong on our post. Shower tokens assist us in conserving water especially now that we are on restrictions from our city.
Aug 19, 2023
This KOA is geared towards seniors. I would not recommend bringing children here. The pool hours are from 12-8. Kids are not able to swim before check out. The staff members off duty were beyond rude in the pool area.

CAMPGROUND RESPONSE / COMMENTS:

Upon review of our video cameras and speaking to other guests that complained about your children being rude and cannonball splashing them and flip diving off the deck our staff had every reason to ask them to stop. A healthy pool requires cleaning and this is a 3 hour process every morning.
Aug 18, 2023
Aug 18, 2023
Everyone was very friendly and made our stay awesome. Laundry facility was large and clean

CAMPGROUND RESPONSE / COMMENTS:

Thank you ! Our staff work so hard at keeping everything sparkling clean! We will let them know you appreciated this.
Aug 17, 2023
Relaxing place. See you next year.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming! We will look forward to seeing you next year!
Aug 16, 2023
Aug 16, 2023
We didn't realize you had the 'Wilderness' section as we really enjoyed it in there as it was so quiet and we were able to walk down to the river a couple of times.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments! It's our favourite part of the park too!
Aug 16, 2023
Beautiful location among the trees. Friendly staff and wonderful swimming pool.very clean site.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much we look forward to seeing you next year!
Aug 15, 2023
Would be more convenient to have washrooms outside of the main building and nearer the campsites

CAMPGROUND RESPONSE / COMMENTS:

We are working on a solution for bathrooms to that area that are ecologically friendly and acceptable in the conservation area here in our river valley.
Aug 15, 2023
Aug 15, 2023
Aug 15, 2023
Love this campground just wish pool opened earlier

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments! The reasons for the pool hours are varied from cleaning, pool chemistry, and the number of users to maintain the health of the pool and to keep it open more hours over the summer. Otherwise we end up having to close it due to poor chemistry more often than we have to now.
Aug 15, 2023
very good

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us!
Aug 15, 2023
The tenting and non sewage sites section are the furthest away from the washrooms, a long way to walk. Makes no sense. It's the only campground in lethbridge and it's close to freeway. The river is nice. The pool is nice for kids. Staff were friendly yet a bit much on rules like checking to see that a little pop up tent was not used for a port a potting and only a child's play tent.

CAMPGROUND RESPONSE / COMMENTS:

Porta-potties are not permitted due to guests abusing them and dumping the contents into the bushes -which we doubt you would like to camp next to. We are working on a solution for conservation area potties that are acceptable in our river valley.
Aug 14, 2023
Had a wonderful time. The owners and staff do an amazing job keeping everything clean and organized. They are all so friendly too.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments- they are much appreciated. We look forward to your nest visit!
Aug 14, 2023
The Staff were very accommodating and professional to our requests.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments! Our staff work so hard so they will appreciate the words!
Aug 14, 2023
The facility is very clean. The game room is awesome. Would be nice to have the pool open early morning to go for a quick swim before starting our day.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. There are multiple factors that we have to consider for our pool hours which include the cleaning, the chemistry, and the number of users. We have found that opening it a noon is the best to support our pool health.
Aug 14, 2023
Wonderful campsite. Love the pool and lounge area. Had fun playing pool and shuffleboard with the family. The full service sites were close together, so we didn't spend much time hanging out outside of the trailer like we would at other campgrounds. Would love to try some of the more treed- in sites next time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. Our "wilderness" area is power and water only and can accommodate RV's with a chassis of 28 feet or less. Its the staff favorite of the park.
Aug 14, 2023
we were so grateful for the service we received. We always like to end the day, by allowing the children to go to the shop and buy a treat. we recognize what it takes to wait on children individually with 'their' own money. The staff took it all in stride. Everything was so clean well taken care of. We had a pull thru site with cottonwoods and grass. being able to bike was fantastic!!

CAMPGROUND RESPONSE / COMMENTS:

THANK YOU! WE love the kids because they come with come with excitement. The staff really try hard to treat the kids in the store with importance like any adult customer.
Aug 14, 2023
It’s a beautiful campground. Everybody was friendly and nice, but it’s a little expensive to stay here very often.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. For our amenities our prices are very competitive. There will always be cheaper but without a pool immaculately clean shower house, laundry rooms and guest hall.
Aug 14, 2023
i’d rather spend a month in a maximum security prison than spend another night here. i hope other KOAs aren’t the same as this place. so many ridiculous petty rules and the constant prison guard like staff makes the atmosphere extremely uncomfortable and unwelcoming.

CAMPGROUND RESPONSE / COMMENTS:

The rules are there for the safety, liability and enjoyment of all of our guests as well as property. Even jail has rules. If we do not keep rules unfortunately damages to our property occur and people can get unruly. If you don't like the rules perhaps backcountry camping is more suited to you.
Aug 14, 2023
Seems like staff and buddy in golf cart should relax and lift some restrictions so families with kids and visitors can enjoy the pool area! I feel the pool area is strictly for the adults! We’ve stayed in a KOA’s and they were kid friendly

CAMPGROUND RESPONSE / COMMENTS:

We are kid friendly but there are rules that we do have to abide by in order to keep our pool open. These rules come from AHS and our Pool Operating license. Having had a surprise visit from AHS yesterday this is an important item to follow as the can shut our pool down if the rules are not followed
Oct 08, 2023
Ruime camping, mooie plekken en schoon sanitair. Geweldige beheerder die er alles aan doet je verblijf fijner te maken. Vlak naast de rivier. Enige nadeel, de locatie ligt naast een highway waar de weg behoorlijk stijgt. Het is er niet stil
- Klaas Schenk on Google
Sep 16, 2023
Great Big Rig stalls.
- Ken Shearer on Google
Aug 23, 2023
A beutifal RV resort. Lethbridge is not what I would refer to as a tourist hot spot lol. But this resort is definitely worth a visit
- Mike dejager on Google