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Campground Reviews

Sep 18, 2023
Stay was great. Clean well organized park. Great employees very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We appreciated your visit!
Sep 18, 2023
We have stayed there many times, The location works well for us..

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the review we appreciated your stay!
Sep 18, 2023
One guy approach a crew and staring to Harass our visitors that just visiting our camp site he never polite and he told us that he will kick us out. But when we told him that we are going to leave he said ok don’t leave yet now. Also I ask them during booking that we are group and request them to put us like beside each other and they agree regarding this matter, but this never happen.

CAMPGROUND RESPONSE / COMMENTS:

We can't guarantee that you will be all side/side. We do our best to accommodate as much as possible. Your guests parked directly on the grass. You were asked 2x's to move vehicles off in spite of this being explained at check in and on your park rules. This is not harassment.
Sep 18, 2023
Great stay! Most everything about the stay was great, from the staff to the facility and grounds. There were only 2 things that were an issue for us. 1, The sump hookup at our spot was too high and lot of others were having same issue. 2, I don't see the need for shower tokens as there's little chance you'll have anyone just showing up off the street since it's LONG ways from town or anything else

CAMPGROUND RESPONSE / COMMENTS:

Tokens serve 2 purposes. Water conservation and preventing non registered guests from using our facilities. In hot weather the river has numerous people ending their rafting day at our campground and then using our facilities. The added cleaning cost gets added to the paying customer - not fair.
Sep 18, 2023
Limited WiFi and tokens in shower. This should all be included in the stay

CAMPGROUND RESPONSE / COMMENTS:

Shower tokens are included in your stay - they are free for our registered guests and are available at the office during business hours. This is explained at check in. We are working on the WiFi and looking for another provider to provide better service.
Sep 17, 2023
Sep 17, 2023
Sep 17, 2023
I love this campground as it is close enough to the city but yet far enough that it feels like it is nowhere around you. I wish there were more KOA camp grounds in Alberta to enjoy. I would only get a membership if there were more KOA campgrounds neer me, in Alberta to enjoy.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments! KOA Rewards pays for itself in no time! If you stay 7 nights it pays for itself PLUS you get points that you collect towards more discounted nights in addition to the 10% you already save. Close to us is St.Eugene KOA in Cranbrook and there is Hinton KOA here in AB.
Sep 17, 2023
This is the best KOA, mainly due to the excellent staff. Noisy due to highway, but that's the location.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments. We will let the staff know about your comments as they work incredibly hard to keep the park looking amazing!
Sep 17, 2023
very noisy. highway noise. Staff was somewhat friendly. The facility was very nice, clean and very well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Wish we could do something about the highway noise - we do sell items in our store that may assist with blocking out the noise. Our staff work exceptionally hard at keeping the grounds and facility looking great.
Sep 16, 2023
Great time Dave was great
Sep 15, 2023
It was a well set up and cared for campground. There is a lot of highway noise so for that I highly recommend earplugs.

CAMPGROUND RESPONSE / COMMENTS:

For our light sleepers this can be an issue. We have found it does slow down during the night but there are those trucks that seem to think that the "no use of retarder brakes" does not apply to them. Sorry!
Sep 15, 2023
Very nice . Good location for city. Very clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much!
Sep 14, 2023
We always like coming to Bridgeview, as Holiday Trails members it has been on our list every summer Thank you Kathy and Ron you make our summer great. Keep up the good work and hopefully see you next year. Thank you

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We appreciate your visits very much! See you next year!
Sep 14, 2023
Clean grounds, friendly staff & I love staying at KOAs

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments! We appreciated your visit with us!
Sep 13, 2023
Highway very noisy that's the only compliant.

CAMPGROUND RESPONSE / COMMENTS:

We wish we could change the highway noise!
Sep 13, 2023
I realize this is a newer KOA, however we are used to certain benefits of staying here and paying a higher price than some campgrounds. We were given only one shower token and told that there is a water ban, despite them watering the grounds for the greater part of the day. WiFi was free for 1 hour and then you had to pay. The staff were not as welcoming as we are used to with KOA's

CAMPGROUND RESPONSE / COMMENTS:

Watering of the grounds with restrictions is set at half as per the City of Lethbridge recommendations. There are 20 zones in our park to water. Each zone gets 30 minutes every second day. Being in a fire ban as well it's important to mitigate those issues. 7 minute shower is average for most people
Sep 12, 2023
It was a good park. It was very clean, great shower facilities, and spacious sites. However, here are the reasons for the 3 rating. We were not happy with having to pay $3 pp for a shower. Also not happy to have to fork over $4 to get internet for one device. I am sure this was a corporate decision but not a smart one. We are all feeling the pinch these days and this felt like a money grab.

CAMPGROUND RESPONSE / COMMENTS:

Our showers are free- they are operated by tokens but they are free to our guests. These help us conserve water as we are in a restriction as well it keeps unregistered guests from utilizing something they are not paying for.
Sep 12, 2023
Staff was great , very clean facility . Only concern was the poor internet service especially since we paid extra for it. Kept dropping out every three or four minutes ....Other than that perfect!

CAMPGROUND RESPONSE / COMMENTS:

We can totally appreciate the WiFi issue- we are working on it and hope to provide better service when you visit us next time.
Sep 12, 2023
When we originally called to book our stay the lady on the phone was very pleasant and helpful. However when we arrived at approximately 4:00 pm the individual who checked us in was not very polite at all and made us feel very not welcome. We understand that this is a new KOA and perhaps this is a former employee of the previous owners, but definitely not what we expected of a KOA employee.

CAMPGROUND RESPONSE / COMMENTS:

After reaching out to you for further specific information to assist our employee in understanding what was not very polite you declined to comment. We cannot fix what we do not know.
Sep 11, 2023
Sep 11, 2023
Sep 11, 2023
Sep 11, 2023
Ron, Cathy and staff are great. Facilities are always clean and pool always monitored to ensure registered guest are able to enjoy. Park is nice and quiet at night, however it is by a major highway so if you are a light sleeper this Park may not be for you, but it doesn't bother us. We can hardly wait to go back next year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments. We appreciate your visits and for supporting our Kids Care Camps!
Sep 11, 2023
Why oh why is the wilderness area closed but yet summer isnt even over? They want a “head start” on blowing out water lines. Pretty lame for sunny southern alberta! You could easily wait 3 more weeks. So we pay higher prices to camp side by side in a barren parking lot because the owners want a head start on winter. At least wait till Autumn begins!

CAMPGROUND RESPONSE / COMMENTS:

After the Sept long weekend we start our winter button up. It takes several weeks to close down the park and with limited staff available it takes longer than you may realize. All provincial parks close after the Sept long as well. We have lots of other sites available.
Sep 11, 2023
Wonderful, clean, quiet, love all the trees, no requisite train noise, but the highway trucks took care of that, ha!

CAMPGROUND RESPONSE / COMMENTS:

LOL we can see you read the reviews too! Thank you for the comments- we wish we could change the highway- some of those truckers are just rude!
Sep 11, 2023
Very nice , clean, quiet ( except for hiway noise), roomy. We’ll be back.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments! We can appreciate the highway noise- but are unable to control it.
Sep 10, 2023
Staff is excellent and the park is very nice very bad cell phone service & water

CAMPGROUND RESPONSE / COMMENTS:

Our cell service here is very good. It may be your provider. Bell and Telus have very good reception here. Our water is well water and not everyone will appreciate the taste- and for that reason we do sell bottled water for those that do not care for the taste.
Sep 09, 2023
Helpful and friendly staff, very clean park.

CAMPGROUND RESPONSE / COMMENTS:

We so appreciated your visit! It was great getting to know you! We hope you drop by again!
Sep 09, 2023
Nice campground, and was quiet.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay!
Sep 09, 2023
The Mgmt couple are the best we've ever come across. Campground is spotless and extremely well looked after. Staff are all very friendly and take the time to say hi every time you meet.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We look forward to your visits with us!
Sep 09, 2023
It was comfortable and quiet. Helpful and welcoming staff. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We appreciated your stay.
Sep 08, 2023
Owners very nice but the pull thru notorious. Had to ask 2 neighbors to move truck in front of 5th wheel, even though they were parked in their spot. Space wasn't good for 37 ft rv plus jeep. Also, water main broke so no shower till we reached canada

CAMPGROUND RESPONSE / COMMENTS:

When checking in all guests are advised to park in the same line as their RV. When they park across the site is when we run into issues. There is adequate room to park a large rig in these sites, but it will be an issue if your neighbors do not follow directions.
Sep 08, 2023
Great long term stay!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you in our park! We hope to see you again!
Sep 08, 2023
The RV site we had fully met our needs and the staff were friendly and knowledgeable. We especially like that there is a small dog run as well.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and that our dog run met your needs!
Sep 07, 2023
The campground itself is nice but it stops there. They have rules that are quite beyond reasonable. They insist that any additional vehicles be parked in a small visitor parking area... which twice during our stay was full leaving us with nowhere to park our second vehicle even though it could have fit into the campsite without obstructing traffic. They lied to us about who could use the pool.

CAMPGROUND RESPONSE / COMMENTS:

Our pool usage if for the registered guest only. This is clearly stated on our website. We have very limited parking in our park but had you come to the office to ask about where you could park we would have directed you to an area where this was possible.
Sep 07, 2023
A great lay-over stay in this quiet campground that is close to all the amenities of town! We've stayed here before and we'll stay here again. Its a great staging spot before departing for the US boarder

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We always appreciate your visit to our park!
Sep 06, 2023
Well managed by staff. Everything is maintained so well! Bathrooms and showers clean, pool area VERY well maintained, campsites in wilderness area very clean and private.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments! We appreciated your stay!
Sep 06, 2023
Sep 06, 2023
The staff was excellent. Campground very clean. The WiFi was terrible. We could only get email but could not get Internet at all. we finally clicked the WiFi off and went with our own data. The campground only offered a discount if u had a koa membership. We have stayed in another koa and they accepted caa and bcaa for a discount. Sure would help as nightly stay fairly pricey.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments.
Sep 06, 2023
Just a stop over but great place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for staying with us! It was nice meeting you!
Sep 06, 2023
Clean bathrooms and very nice staff. Would stay again.

CAMPGROUND RESPONSE / COMMENTS:

Our cleaning staff are the backbone of our staff! They work incredibly hard to keep things looking so clean! We will pass this on to them to encourage them.
Sep 05, 2023
Excellent campground, neat and clean, signage is clear and easy to read, facilities are great, our kids especially love the pool. We will be back.
Sep 05, 2023
Sep 05, 2023
We enjoyed the large open sites and how clean everything in the park was. It has all the amenities a person requires. We particularly enjoyed the access to the Old Man River Valley for walking and also your wilderness area for short walks. We would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments- we do have the most beautiful river valley!
Sep 05, 2023
We love staying at the KOA Lethbridge. All the staff are wonderful and friendly. The dog park makes for happy fur kids and the amenities at great. Nice sized sites. The wilderness area is our favourite space even though there is no sewer hookup down there. There is some noise from the highway but it becomes white noise for the most part.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments! We do appreciate them.
Sep 05, 2023
Sep 05, 2023
We always like staying here, clean facilities and great personel

CAMPGROUND RESPONSE / COMMENTS:

Thank you for completing the survey- we appreciate your comments.
Sep 05, 2023
Just a quick couple days with a new trailer Stopped in on our way home. Will definitely stop for a few days next summer. Staff was very friendly and helpful, the camping spots were spotless

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments- much appreciated
Sep 05, 2023
Other than the hiway noise, it was great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments!
Oct 08, 2023
Ruime camping, mooie plekken en schoon sanitair. Geweldige beheerder die er alles aan doet je verblijf fijner te maken. Vlak naast de rivier. Enige nadeel, de locatie ligt naast een highway waar de weg behoorlijk stijgt. Het is er niet stil
- Klaas Schenk on Google
Sep 16, 2023
Great Big Rig stalls.
- Ken Shearer on Google
Aug 23, 2023
A beutifal RV resort. Lethbridge is not what I would refer to as a tourist hot spot lol. But this resort is definitely worth a visit
- Mike dejager on Google