Campground Reviews

Jul 29, 2024
First Tim in a KOA Awesome

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay!
Jul 29, 2024
Very good service and very nice site.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We hope to see you back again soon.
Jul 29, 2024
We enjoyed our stay and were able to an extra night when our plans changed. Staff were courteous friendly and helpful. Facilities were clean and very well maintained

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We appreciated your visit.
Jul 29, 2024
There's something about the potable water the taste is absolutely horrible. Same with the pool, the water is so harsh, it left my kids and myself hair and skin dry. The wilderness area is definitely wide and could use a little taming on the weeds and dust. Otherwise, the laundry room was clean and roomy, it was nice that it was open late as well.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback. Our wilderness area is part of the conservation area of the river valley. this means we have to keep things as "natural" as possible. The water is hard and we do soften it but that is what changes the taste. Sorry if you did not like it.
Jul 29, 2024
Jul 29, 2024
Well maintained, clean and fully staffed campground. The proximity to the highway is unfortunate. The noise level from the vehicles was disappointing. We spent more time away from our campsite than planned because of the noise level.

CAMPGROUND RESPONSE / COMMENTS:

We totally understand the highway noise. Some days are better than others but unfortunately since the campground was built the highways have changed and moved closer and access has been changed etc. and Lethbridge is a growing city with more traffic.
Jul 29, 2024
Very nice campground. Not your usual "parking lot" KOA- lots of trees. Facilities are very clean and well kept-Showers, restrooms, laundry. Nice pool. Could use a couple of pit toilets in the loops further from the main building, as it's a bit of a walk for some.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback. As per KOA standards and our conservation area requirements porta potties are not permitted. We are looking in to other possibilities to make it easier for our guests
Jul 29, 2024
We stayed in the wilderness section. Nicely treed and private.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay! Please come again!
Jul 29, 2024
My family and I stayed July 26 and 27 checked out July 28 site number 48. The staff was very rude and disrespectful and I felt like I was and my family was discriminated because we are different colour people. No professionalism at all and no customer service at all. book the site online stating capacity of six had a couple visitors and my visitor helped my kids to swim but they were not allowed

CAMPGROUND RESPONSE / COMMENTS:

Your guests were asked to vacate the pool b/c they were not the registered guest. Our website clearly states that ONLY REGISTERED guests will have access to the pool. This is about insurance and liability. Verbal abuse to our staff is not tolerated and we politely decline your return to our property
Jul 28, 2024
It was our first visit at a KOA. Had a really nice time, friendly staff. Pool was great especially during the heat wave. We would definitely go back.
Jul 28, 2024
Jul 28, 2024
Our stay although we had to cut short from our planned stay due to family issues at home was great, just as it always is. Staff is fantastic and the spots are very well sized.

CAMPGROUND RESPONSE / COMMENTS:

So sorry you had to leave early! We always enjoy having you in the park. Hope all is well.
Jul 28, 2024
Our son in Lethbridge loaned is his motorhome to stay in with our two grandchildren while we were at a family reunion for a week. The campground was kept super clean and all the staff were kind and thoughtful. The rules were totally reasonable and the enforcement was done very kindly. Thanks for happy memories for all of us!

CAMPGROUND RESPONSE / COMMENTS:

Thank you SO MUCH! It was our complete pleasure to have you stay with us and we enjoyed having you.
Jul 28, 2024
Very friendly staff. Park is very well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments! They are much appreciated.
Jul 28, 2024
The staff there are so welcoming and accommodating, they do all they can to make our stay an enjoyable one. The grounds are extremely well kept and the camping in the Wilderness area is great!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! It was great to have you.
Jul 27, 2024
Positive; Park and facilities were clean Negatives; Every staff members first word is no. Very negative employees. Pool was cold and dirty, 1 shower per person, per day. Only 7 minutes allowed. Over monitored. Everywhere I walked an employee was present watching. Absolutely crazy behavior.
Jul 27, 2024
Booked on line. Thought I was getting a 50 amp site. Turned out after setting up it was only 30 amp. KOA website should do a better job of informing you when you select a site. As always, To many rules for vistors just coming to pick us up or for a short visit. KOA as always are more expensive than other campgrounds for what you get.

CAMPGROUND RESPONSE / COMMENTS:

Telling the staff that you were upset because you booked 3 months ago when it was 1 month ago and you booked the site on line and selected 30AMP FHU. There is no one to blame on our end. As for your rudeness to our staff we will kindly ask you not to return.
Jul 27, 2024
always fun to stay there. A nice clean campground

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments. Our staff work so hard to make it look so nice!
Jul 26, 2024
The grounds and amenities were well maintained and kept very clean. It was strange that the bathrooms were closed for cleaning twice/day the first time being a peak time for people to shower. We also were surprised the pool was not open for use until noon, then closed at 8 pm. The staff were friendly. The most unfortunate thing is the location, just below a busy highway. Traffic noise was bad.
Jul 26, 2024
Jul 26, 2024
I love staying here. However I find it frustrating that KOA has removed all the outdoor toilets from the campground. I also feel that the rules for the pool could be relaxed a bit to allow visitors of campers to enjoy it as well especially when the pool is not full.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. Our pool is in a privately owned campground and is for the use of the paying customer only. Outside visitors therefore cannot have access. Our has multiple public pools for guests to take their guests to.
Jul 26, 2024
very clean and well kept

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments! We appreciated having you.
Jul 25, 2024
Jul 25, 2024
We enjoyed our stay. The campground and our site were as they had been described. The campground has access to a great walking trail. Although we did not use the pool, many people seemed to be having a great time in it! It was hot during our visit, wish you could have made it cooler! The laundry room was nice, there were a number of washers and dryers available. We would return if in the area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review we sure appreciated your stay.
Jul 24, 2024
Jul 24, 2024
nice quite place. The manager was very accommodating and polite. We arrived late and he provided very good instructions.

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear our staff were accommodating! Hope to see you again!
Jul 24, 2024
Very pleasant

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay! Please come again!
Jul 24, 2024
The campground was nice and the owners friendly. The stone based tent camp sites were not that pleasant. Thankfully we had air mattresses, but kneeling in the tent was difficult. The site itself was a good size and fairly private. The bathrooms were clean and spacious. While we were packing up to leave, there was an awful sewage smell for about 10 minutes. That was unfortunate. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. The sewage smell did not come from our campground but from the neighboring farmer that was completing his field fertilization. Sorry about that.
Jul 23, 2024
Jul 23, 2024
Jul 23, 2024
The facility was great, clean and fairly quiet being close to the hwy. sites were clean and level, staff was very helpful.

CAMPGROUND RESPONSE / COMMENTS:

So glad that you enjoyed our campground. We hope to see you again soon!
Jul 23, 2024
short stay but really clean and comfortable

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! Our staff work so hard to keep things looking great. We will pass this on to them.
Jul 23, 2024
Wonderful as always. Great staff, laundry facilities are very nice and the cleanest bathrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! So glad you have had a great experience!
Jul 23, 2024
A very well kept, well run & clean campground. The staff were friendly & courteous. Our stay was great!! Thank you!!!!

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear you had a wonderful stay! We hope to see you again soon!
Jul 22, 2024
Check in was easy. Washrooms/showers were incredibly clean. No issues with our site, neighbours were friendly and staff always acknowledged us when passing by. And the pool was a God sent piece of Paridise… We’ll be back!!!

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay! We will pass on the compliments to our cleaning staff as they do a remarkable job!
Jul 22, 2024
Very clean facilities and helpful staff. We had two loose dogs, two different times, run at our dogs on our own site who were on short leashes under our trailer.

CAMPGROUND RESPONSE / COMMENTS:

So sorry to hear about the loose dogs. Had we known we would have addressed the issue with the owners as our policy is all dogs MUST be on a 6' max leash and under their owners control.
Jul 22, 2024
We enjoyed our stay very much! The pool was great for the kids, the bathrooms were clean.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay!
Jul 22, 2024
Nice site, the pool was a welcome treat with the very hot weather, everyone working was helpful and friendly!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments. We appreciated your stay!
Jul 21, 2024
We had a great week and enjoyed the facilities. It was hot and the pool was very refreshing.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay!
Jul 21, 2024
Friendly staff and a nice clean, well maintained campground. Loved the 24 hour laundry centre. My only concern was the temperature in the showers automatically varied from cool to scalding hot (which is very dangerous) it’s a shame that temperature control cannot be left to the guest.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that you did not enjoy the shower. They are set to 100F which is below the recommended 140F. Unfortunately, we also get the opposite comments that people feel the showers are too cold.
Jul 20, 2024
Jul 20, 2024
Enjoyed our one nighter there. Nice campground

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are glad you enjoyed your stay
Jul 20, 2024
Great service with everything I asked!

CAMPGROUND RESPONSE / COMMENTS:

Awesome so nice to hear!
Jul 19, 2024
Campground and facilities are super clean and quiet. only road noise but not bad. Pool is nice. Staff are great to deal with and most staff have been there for a long time. So nice to have people that understand the grounds and can help with all kinds of info around Lethbridge. We have been using this campground for over 25 yrs. and this is the best Staff that have run this place.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the review! We so enjoy having you folks visit us as often as you do! See you soon!
Jul 19, 2024
Loved all the big shady trees and beautiful grass everywhere! The pool was very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments!
Jul 19, 2024
Quiet. Well managed. Clean. Nice pool and laundry ( we didn’t use).

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us!
Jul 19, 2024
Jul 19, 2024
Washrooms are not in a convenient location. The path to the river is not safe to walk. Site was nice and clean.

CAMPGROUND RESPONSE / COMMENTS:

The path to the orange post is the end of the property. After that it is crown land for which we are not responsible for. Washrooms are central to the entire park and guests are always permitted to change the site if it is not convenient to them for the restrooms.
Jul 19, 2024
Jul 19, 2024
Always a pleasure to be there. Staff is all so wonderful and friendly and the grounds are kept so nice. Feels like coming home

CAMPGROUND RESPONSE / COMMENTS:

We love having you folks in our park!
Sep 02, 2025
Everything good. However we saw a snake, the day we were about to depart. But they mentioned its bot poisonous, however my family would have scared to sleep inside the tent if we saw it earlier.
- Ahamed Rimzan on Google
Aug 31, 2025
Service was great. Filled up my propane tank and delivered it to me for a very fair price on the propane. Very private site near the river. It felt almost like a provincial site. Showers were hot, very clean and LONG (8 minutes). Only downside is it's close to the highway and when a semi downshifts at 2:30am, it wakes you up, even in an RV.
- Carey Vandenberg on Google
Jul 25, 2025
Very clean campground a bit noisy since you're beside the highway.
- Gille Fortier on Google