Campground Reviews

Jun 16, 2023
Jun 15, 2023
Jun 15, 2023
Jun 15, 2023
Never have had to pay for wi-fi before. Just charge to cover this

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback. We will work on that.
Jun 15, 2023
I appreciated the clean pool and washroom facilities. Only stayed one night.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments. We will pass this on to the cleaning staff. They work incredibly hard to keep things shiny clean!
Jun 14, 2023
Jun 13, 2023
We stay here every time we are in Lethbridge, clean facilities and a friendly staff make for a great stay!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the comments! We appreciate your stay!
Jun 13, 2023
I use to stay here every year now it's becoming too much for everything, and too many rules. Won't be staying here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for you comments. As was explained to you in the office we do have to comply with local laws and rules that Alberta Health Services sets for us for health purposes.
Jun 13, 2023
We ever never told about having the cops show up as a breach of the contract of staying at the campground I will be telling my friends and family not to camp with Koa and they never refunded the money after kicking us out at 12am

CAMPGROUND RESPONSE / COMMENTS:

Police called for domestic violence complaints are taken very seriously for the safety of all of our guests. Park protocols clearly state we reserve the right to refuse service and that not following our park protocols will result in asking you to leave without a refund regardless of time of day.
Jun 12, 2023
Washrooms and shower were immaculate and new. Wilderness Campsites we're very private and filled with a variety of birds. Staff were very kind and helpful.

CAMPGROUND RESPONSE / COMMENTS:

thank you for the comments! Our staff works so hard to keep things clean and tidy for you our customer!
Jun 12, 2023
Clean campground and facilities. Friendly and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much!
Jun 12, 2023
I called before booking to verify there was no fire ban in place (no ban for the city of Leth & they confirmed) When we got there to check in, they told us we may be able to have a fire but we'd need to purchase a permit and firewood from them (should have been mentioned when I called) Turned out we weren't allowed anyways. This was our kids 1st time camping & they were disappointed.

CAMPGROUND RESPONSE / COMMENTS:

Safety always comes first in our park. As we had a recent fire on the property due to the high amounts of poplar cotton from the trees we have to be extremely careful and we do reserve the right to restrict activities in the park for safety purposes.
Jun 11, 2023
Jun 11, 2023
Awesome well kept park, with very nice people managing it. The only complaint would be the cost. $72/ night is pricey place to park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback.
Jun 10, 2023
Suited our needs well. Easy to navigate roads, site was fine, staff friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We are glad you enjoyed your stay
Jun 10, 2023
Friendly staff, very helpful, enjoyed our stay

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much!
Jun 10, 2023
High prices for not full hookups $49.00 is very high for water and power. We also couldn’t use our microwave and a/c at the same time cause it tripped the breaker. Auto sprinklers are not properly set. At 5:30am we were wakened by underground sprinklers spaying the entire entrance side of our trailer. They were set for appropriately 1hr. Elmer Reddekopp

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. What many campers may not be aware of is that on 30amp power your AC will use around 13-14 amps of power and the microwave will use 12-13. If you have your fridge on electric or lights on this will absolutely exceed 30amps.
Jun 10, 2023
There were lots of sites available which were treed and a bit more private. Unfortunately we were in an open spotted which had several other trailers close by.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. As you booked online you were auto assigned to a site. Our staff would have been happy to change the site for you.
Jun 09, 2023
Pretty pricey for power and water.
Jun 09, 2023
Didn’t realize how much there was to do in this area. Wish we could’ve stayed longer. Hidden gem is the city park for a great evening stroll after dinner. The city golf course next to the lake park looked great as well. However didn’t have opportunity to play it!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind comments! Much appreciated.
Jun 09, 2023
friendly staff, well kept campground

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feed back.
Jun 09, 2023
The staff was not welcoming. We would encourage them to have additional training to enhance the customer experience.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that you did not feel welcome. So that we can correct the issue would you please send us an email detailing the issue with the staff member that you felt was not "welcoming". Please send this to [email protected]
Jun 08, 2023
Jun 08, 2023
Jun 08, 2023
Our stay was as we expected. We usually have a good stay and this one was no different.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments - much appreciated
Jun 07, 2023
Jun 07, 2023
Very clean and a great atmosphere. Staff was very helpful and welcoming.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! I will pass this on to the staff as they work so hard to make the park so great! Hope to see you again sonn!
Jun 07, 2023
Very clean campground run by very friendly people!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind comments. We will pass this on to our staff as well. Hope to see you again soon!
Jun 06, 2023
Nice campground including the washroom facilities, swimming pool and store. Surrounding area is great for walking and biking. Close to shopping and restaurants.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback it is much appreciated.
Jun 06, 2023
Je trouve que d’être limité à une douche par jour n’est pas correct Je quand il fait chaud 2 douches par jour n’est pas superflu

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments - as we are in a conservation area we are doing our best to conserve our resources- especially as we are not on city water lines.
Jun 05, 2023
Jun 05, 2023
Jun 05, 2023
Nice setting staff very accommodating

CAMPGROUND RESPONSE / COMMENTS:

Thank you - our staff work so hard and we will pass this on to them
Jun 05, 2023
It was nice to be there. Except the sprinklers in the night, they make the windows of the camper very dirty and when I would clean them before leaving someone told me that is not allowed . I did not understand that.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that you did not understand that our city bylaws prohibit the washing of any vehicles on private property due to where the wastewater goes. We are in a conservation area and that compounds the issue so we do prohibit the washing of RV's in our park.
Jun 05, 2023
You guys need to chill out on the amount of rules. We got told that an extra car in our site ruined the wilderness look. As well as we were told that our shower tent also ruined the wilderness feel. While the site next to us had a massive tent set up that apparently was fine because it was designated as a “play structure”. None of these things were an issue when it was Bridgeview Campground.

CAMPGROUND RESPONSE / COMMENTS:

Individual porta potties & showers are not permitted in our park for a number of reasons but the most important is our location in a conservation area and the subsequent bylaws in the city regarding where this water can be disposed of. Showers are free of charge in our park.
Jun 04, 2023
Jun 04, 2023
Jun 04, 2023
Great sites down by the river. Friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback!
Jun 04, 2023
The old man attendant was not friendly or helpful was going to stay 2 nights but stayed one!

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear you were not happy, but without more specific information we are not able to change what we do not know.
Jun 03, 2023
I had booked our spot 5 months ago for a wedding. They couldn’t seems to get the dates right finally after about 4 emails and many phone call they got it right. When we arrived they had someone in our spot. Our other party had to park somewhere else. We had 6 units. When we were all hang out at our spot, after lunch they came over and told us they needed us to move our stuff so they could mow gr

CAMPGROUND RESPONSE / COMMENTS:

Our system logs any access to your portfolio. There were no changes made from the initial reservation and we have no record of the emails. If it was wrong we would have happily corrected. We do reserve the right to move sites unless you have locked the site by paying the $20.00 Pick My Site Fee.
Jun 02, 2023
Jun 01, 2023
Where do I start. We arrived on a Sunday, the campground was at least 1/2 empty yet we were put in the furthest corner away from the washrooms and next to the highway. Traffic noise was horrendous especially at night. Trucks used their hand brakes Wifi is only free for one hour for one day. Otherwise you pay $4 /day. Showers are one a day with token and no control of hot or cold
Jun 01, 2023
Such a wonderful place to camp. Always so clean and maintained and the staff is just the best. Always feels like coming home.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the feedback it is so appreciated!
May 31, 2023
Things I didn’t like. 1- not enough wi-fi time. 2.sprinkler system hit the trailer at 6 am. 3. Pool was closed on the Sunday. Things I liked , friendly staff , very clean park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We are definitely sorry about the pool but due to a safety issue we had to close it. The issue has been corrected and we are again open.
May 31, 2023
Only disappointing thing was the pool was closed on the hottest day because the bottom of the pool was rough and posed a safety issue. The pool should have been inspected after the maintenance was done before it was filled.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We are sorry about the pool. It was related to some of the tiling on the steps. Unfortunately we are not always able to find issues until the pool if filled. AHS safety checked with us and this was an unforeseen-but customer safety is paramount to us.
May 31, 2023
Close to town which is good, clean but the nightmare is the sprinter that shoot water on your camper at a quarter to six and after every 5 minutes. You don't have any other choice to wake up. At the registration you explain that you are pro- environnement but watering grass is a waste of natural ressource. Ask your farmers in the prairies even in Alberta. Sorry

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments- we will have the staff work on the sprinkler heads. In order to have ANY grass we do need to water-especially in southern Alberta- we are in the heart of irrigation country here.
May 30, 2023
Staff were very helpful!! The buildings are clean and well kept. The sites are well maintained and everything was in working order. We did not have kids with us however there is a nice outdoor pool and various playgrounds. I appreciated the 10km/hour and staff ensuring everyone’s safety regarding rules. I would definitely come back and stay longer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind comments! We look forward to seeing you return!
May 30, 2023
Very clean and friendly and great location for headed towards our Canada trip

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments! Hope your Canada trip was wonderful!
May 29, 2023
Just a short. Very clean and tidy facilities. Personnel at front desk very informative. See you all soon again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments we hope to see you back again!
May 29, 2023
Although the grounds and the facility were excellent, the staff were downright rude, right from the phone call to book to the lady at the check-in counter. We stayed for a lacrosse tournament and were treated like we were te worst possible campers, even though we have never stayed at a KOA before. We will NOT be going back there again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. Due to the reputation of the guests in this tournament (damages to sites, rude and abusive to our staff) Lacrosse teams are no longer permitted in our park. We wish you the best as you find alternative accommodations.
Oct 08, 2023
Ruime camping, mooie plekken en schoon sanitair. Geweldige beheerder die er alles aan doet je verblijf fijner te maken. Vlak naast de rivier. Enige nadeel, de locatie ligt naast een highway waar de weg behoorlijk stijgt. Het is er niet stil
- Klaas Schenk on Google
Sep 16, 2023
Great Big Rig stalls.
- Ken Shearer on Google
Aug 23, 2023
A beutifal RV resort. Lethbridge is not what I would refer to as a tourist hot spot lol. But this resort is definitely worth a visit
- Mike dejager on Google