Campground Reviews

Jul 04, 2023
Very enjoyable!
Jul 04, 2023
Jul 04, 2023
Toilet issues followed by shower issues. No internet.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that you did not have a good experience. We have experienced a recent drop in pressure in our park water system. We are currently investigating where and how to fix the issues. Our apologies for this we are working on it as quickly as we can. For WiFi difficulty office staff can assist you.
Jul 04, 2023
The staff is amazing. Ron, Kathy, and Dave

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We are looking forward to seeing you again in September!
Jul 04, 2023
Great staff, clean grounds and kept people in order. A great location and all.

CAMPGROUND RESPONSE / COMMENTS:

Thank so much for your kind words! We will pass this on to our staff! We look forward to seeing you come back!
Jul 04, 2023
Beautiful campground. Very clean and very well managed!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments- much appreciated
Jul 04, 2023
All good - very friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much!
Jul 04, 2023
Stayed in W43 and absolutely loved the site. It's a smaller site but we have a smaller unit. The overall experience was really good and can recommend this campground to anyone.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay! Hope to see you back again!
Jul 04, 2023
The staff was amazing and helpful. One of the staff members helped me back up my little tent trailer and was very positive when helping. One of the young ladies helped my son carry water and it was just a good experience. The pool is amazing and we will definitely be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the comments! Our staff do the best to go above and beyond for our customers! We are looking forward to seeing you soon!
Jul 04, 2023
The staff were all awesome it was a great experience

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We look forward to you visiting again!
Jul 04, 2023
Always great.. we love everything about the campground.. great place, friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We love having you guys!
Jul 03, 2023
Jul 03, 2023
Wonderfully clean bathrooms, helpful staff and refreshing pool!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! Hope to see you again soon!
Jul 03, 2023
Too many noisy kids.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. Our park is very family oriented and not sure how we could make your stay better.
Jul 03, 2023
Great staff all facilities are clean and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments they are so appreciated!
Jul 02, 2023
Lots of staff, working hard. Well-taken care of. Traffic noise is annoying but manageable.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments!
Jul 02, 2023
Good and bad - the bathrooms are ultra clean and very good condition. The laundry is excellent. The grounds are beautiful. However, this is an excessively rules bound KOA. Rules are read out to everyone when they register and they are zealously monitored. One receives one token only everyday for the showers. Only ‘clear’ plastic cups are permitted at the pool. And it goes on.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Rules are in place so that all guest can be safe and enjoy the park. Rules are there for specific reasons and are placed on us by the city bylaws and AHS. Being in a conservation area water conservation is important. Tokens also prevent non registered guest usage.
Jul 02, 2023
My wife and I had booked 4 nights during Canada Day. The check in experience was excellent. After the first night we received a call from a family member to visit my wife's Mother ASAP. We let the front desk know about the family emergency and they were kind enough to reimburse us for the nights not used. We were able visit just before she passed. This KOA provides exceptional customer service!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind comments. Our sincere condolences on your loss.
Jul 02, 2023
Spots are too tight. Picnic tables were not cleaned, they have tree sap on them. Staff seemed annoyed and overwhelmed. Way too many little rules. Grass is mowed but not bagged. Bagging would get rid of a lot of the tree cotton. Trees were not trimmed and some trailers had branches falling on them.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you did not enjoy your stay. Rules are there for the safety of all guests. Not sure what is meant by staff being "annoyed and overwhelmed". Being in a conservation area bagging is not recommended.
Jul 02, 2023
There were rules for everything and monitoring your visit to the pool and charges for everything. WiFi should be included in the expensive price.

CAMPGROUND RESPONSE / COMMENTS:

Rules are there for many reasons - safety being most important for all of our guests. Perhaps if you cannot appreciate the rules then our campground may not be suitable for you.
Jul 01, 2023
We only stayed for one night as a stop over to our final destination. It was everything we needed and more. We left sad that we didn’t get to spend more time there! Expected nothing less from a KOA!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind comments! They are so appreciated!
Jul 01, 2023
It was good

CAMPGROUND RESPONSE / COMMENTS:

Thanks!
Jul 01, 2023
Staff did not accommodate request for size of rv and truck. After we were setup they then complained because of our vehicle location. Too short a site and did not work with our slide or awning,.even though we double checked with them after our initial email confirmation. The most expensive park we stayed in thru our whole month of travel in AB and SK, unfortunately only park in Lethbridge.

CAMPGROUND RESPONSE / COMMENTS:

The site you were placed in is 65 feet in length which is more than ample for a truck and trailer of your size. If you were not happy with the site the office would have made every attempt to place you in another site.
Jun 30, 2023
was ok
Jun 29, 2023
Nice clean and quiet park. Well maintained, all facilities kept very clean. Office and facility staff very friendly and helpful. Cottonwood trees allergies high this time of year due to shedding cotton. Sites are good with the patch of grass to enjoy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We can certainly relate to the cotton allergies as some of our staff suffer with this at this time of the year. However it is a bit better now that the majority of it has fallen off the trees.
Jun 29, 2023
The sites are large and clean. The washroom and laundry are great. The showers were too hot and pressure was poor as well as at the site. Pool looked great. Staff were friendly and helpful. Very close to everything needed in Lethbridge. Hwy noise is very loud and the reason for the lower rating.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately we are unable to control the highway noise as that is not under our control- although we wish it was.
Jun 29, 2023
After having a bit of a struggle to find it, we were very nicely greeted and found a nice site to camp. The managers were very friendly and helpful. Very nice facility great pool and the showers and bathrooms , laundry room are excellent.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. Our website has written directions on how to find our campground unfortunately Google is not very reliable source at the best of times, and if you used another GPS system it can be subject to needing frequent updates.
Jun 29, 2023
We enjoyed our stay at KOA Bridgeview. The pool is great cool off in and was in excellent condition. The location is great with easy access to Lethbridge and Waterton. I notice the park is well maintained. Only one complaint - ants. There were a few nests near our rig and a couple got inside. These should be sprayed to keep population under control.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. The ants can be an issue but we also have to be careful in the conservation area regarding the fragile eco-system that we are in. We do our best to control them as much as we can without using a lot of chemicals.
Jun 28, 2023
Jun 28, 2023
The campground is nice, and spaces are not too crowded, but with the Crownest Highway right next to the campground, there is a lot of noise. Especially since the vehicles are going up a steep incline. It might be good to have a sound wall in that area. The laundry and bathroom facilities are nice and clean. A little pricey for washing and drying, though.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback. Unfortunately we cannot control the highway noise. However for our light sleepers we do sell earplugs in the store!
Jun 28, 2023
Very friendly staff. We'll run. Very clean

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much!
Jun 28, 2023
Roadway was noisy and where we stayed was all gravel..... no grass on our site at all

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. There are pro's and cons to the gravel sites. These sites are larger and are built for our larger RV's, and there are less trees that drop sap like the large cottonwoods. Our grassy sites are too small for the larger rigs as they are closer together.
Jun 28, 2023
Lots of cigarette butts on ground. City noise & loud traffic at night. But enjoyed our stay. Staff were great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We apologize for the all the cigarette butts as our staff are trained to pick them all up by hand. If this was missed we very much apologize as this is a not how we strive to keep our sites.
Jun 27, 2023
Jun 27, 2023
Jun 27, 2023
Loved our 2 weeks with you. Always lots to do in Lethbridge for seniors. Very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Hope you come back soon.
Jun 27, 2023
Awesome stay here. Clean washroom and laundry areas.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback we appreciate the comments
Jun 27, 2023
Just stayed one night but everything great. Friendly staff and clean washrooms

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay! We hope to see you again soon!
Jun 27, 2023
Always a pleasure to stay here.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We are looking forward to your next stay!
Jun 27, 2023
This koa campground is extremely clean friendly staff and very well maintained. Most sites have amazing shade trees we will definitely revisit

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback! We appreciated your stay! Hope to see you soon!
Jun 26, 2023
Jun 26, 2023
Jun 26, 2023
We were so impressed with the organization of the campground. The cleanliness. The staff were incredible. So friendly, welcoming, accommodating, communicative, happy, organized, focused, and it was like they believed in what they were doing. This is so rare these days. Thank you for your great leadership of the space and your staff, that they would be so invested in what they're doing!

CAMPGROUND RESPONSE / COMMENTS:

THANK YOU SO MUCH! We so appreciate your review! Our staff work so hard and we will be sure to share this with them to encourage them!
Jun 26, 2023
Very quick check-in process, polite, nice people working there. Campsite was as advertised and conveniently located. Main building very clean with good laundry room. Showers need attention - very clean but showerheads need replacement.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback- our staff are working on fixing the shower heads and soaking them in a decalcifying agent.
Jun 26, 2023
Stayed for over a week, great park very well kept up. The camp manager was super, we had a repair issue and had to extend or stay she was very accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the kind comments! It was our pleasure to host you! We hope the next leg of your trip will be amazing!
Jun 26, 2023
It’s was one of the nicest camp sites I’ve seen in a long time down in the trees each camp site is like the only spot there with all the trees blocking out the next campsite on both sides of yours it was really nice and my family had a great time with the pool too

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay! Thank you for the comments!
Jun 26, 2023
We only had a short stay. Very clean, very friendly and staff were always available to answer questions.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind comments. We appreciated your stay!
Jun 26, 2023
In a KOA I expected wifi to be included. We have been travelling for over three weeks and have yet to encounter a site without wifi. Only one hour free is not acceptable.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that the WIFI totally ruined your stay. Not all KOA's provide completely free WiFi. However we will see what we can do without significantly increasing the price point for our guests.
Jun 24, 2023
Jun 24, 2023
Very clean and the staff are all fabulous which makes for a very pleasant stay

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much!
Oct 08, 2023
Ruime camping, mooie plekken en schoon sanitair. Geweldige beheerder die er alles aan doet je verblijf fijner te maken. Vlak naast de rivier. Enige nadeel, de locatie ligt naast een highway waar de weg behoorlijk stijgt. Het is er niet stil
- Klaas Schenk on Google
Sep 16, 2023
Great Big Rig stalls.
- Ken Shearer on Google
Aug 23, 2023
A beutifal RV resort. Lethbridge is not what I would refer to as a tourist hot spot lol. But this resort is definitely worth a visit
- Mike dejager on Google